Cairn Hotel
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Cairn Hotel

10/18 Windsor Street, New Town, Edinburgh, United Kingdom, EH7 5JR
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     Cairn Hotel

    Cairn Hotel Reviews

    8.4
    Excellent
    /10
    (368 reviews)See what guests said
    9.2
    Exceptional

    "Great lobby area with fireplace and snack bar to warm up aft..."

    Elizabeth

    -

    March 19, 2018

    8.7
    Excellent service
    Recommended by 94% of guests

    Things you’ll love about Cairn Hotel

    Things you'll love

    • 870 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Bar

    Excellent
    Location
    8.5
    See map
    Excellent location - 350 meters from city center
    Popular
    Nearby
  • Calton Hill570 m
  • Palace of Holyroodhouse970 m
  • Edinburgh Old Town1.02 km
  • Royal Mile1.2 km
  • Arthur's Seat1.33 km
  • National Museum of Scotland1.33 km
  • Camera Obscura and World of Illusions1.35 km
  • Edinburgh Castle1.79 km
  • Royal Botanic Garden Edinburgh2.03 km
  • Royal Yacht Britannia2.44 km
  • This property is in high demand!

    Last booked 5 hours ago

    Value for money8.4
    Distance to city center0 Miles
    Location rating8.5
    Nearest airportEdinburgh Airport (EDI)
    Distance to airport11.4 km

    Rooms available at Cairn Hotel

    8.0
    Very good
    Room comfort & quality
    Superior Double
    Superior Double
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 double bed or 2 single be...
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    Duplex Apartment
    Duplex Apartment
    ...
    • Room size: 20 m²/215 ft²
    • 2 bathrooms
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    One Bed Apartment
    One Bed Apartment
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 double bed
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    Two Bedroom Apartment
    Two Bedroom Apartment
    ...
    • Room size: 40 m²/431 ft²
    • Street view
    • 2 single beds and 1 double ...
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    Small Double
    Small Double
    ...
    • Room size: 15 m²/161 ft²
    • Street view
    • 1 double bed
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    Family Room
    Family Room
    ...
    • Room size: 20 m²/215 ft²
    • Street view
    • 1 single bed and 1 double b...
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    Double Room
    Double Room
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 1 double bed
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    Single Room
    Single Room
    ...
    • Room size: 15 m²/161 ft²
    • Street view
    • 1 single bed
    Enter dates to see prices
    One Bed Family Apartment
    One Bed Family Apartment
    ...
    • Room size: 40 m²/431 ft²
    • Street view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Have a question for Cairn Hotel?

    What people love about Cairn Hotel

    • 9.2
      Exceptional
      Cleanliness

      "For the price I am paying, this is absolutely clean and comfortable."

      Zi Y.

      |

      December 26, 2018

    • 7.6
      Very good
      Location

      "Location is good, 10 mins walk to Prince Street."

      Hoi J.

      |

      January 6, 2019

    • 9.6
      Exceptional

      "The atmosphere around the hotel is relaxing."

      Chak M.

      |

      January 8, 2019

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    More about Cairn Hotel

    More about Cairn Hotel

    8.4
    Excellent

    "Great location!"

    Alpha

    |

    December 14, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "The hotel is in a great location, within an easy walking dis..."

    Grant

    |

    November 9, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Cairn Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (368)Booking.com Reviews (2439)
    8.4
    /
    10
    Cleanliness8.5
    Facilities7.9
    Location8.5
    Room comfort and quality8.0
    Service8.7
    Value for money8.4
    All languages
    All guests (368)
    All room types

    Show reviews that mention 

    Showing 183 verified guest comments
    12345
    9.6
    Exceptional
    Zi from Singapore
    Family with teens
    Superior Double
    Stayed 1 night in December 2018

    It is a perfect location and value for money.”

    The hotel is 10min walk from Edinburgh Waverly Station and there are buses just outside the hotel that takes u to Portobello Beach and Harlaw Reservoir. The room has a very comfortable and big bed. There is also a TV and the toilet is clean and spacious and pretty. The only downside is that there is no lift, so we have to carry our heavy luggages down the stairs after check in but this is the same everywhere else for this price tag.

    Reviewed May 07, 2019

    Thank you for your review and valuable custom. We are dedicated to improving our customer experiences. We look forward to welcoming you again.

    Responded July 04, 2019
    Cairn Hotel
    8.0
    Excellent
    Katrina from United Kingdom
    Couple
    Small Double
    Stayed 2 nights in May 2019

    Good”

    Very close to underground train station, close to restaurants. Nice lady receptionist during the early night shift. Its a convenient hotel to stay if you going to/from heathrow hotel

    Reviewed May 20, 2019

    Thank you for your review and valuable custom. We are dedicated to improving our customer experiences. We look forward to welcoming you again.

    Responded July 04, 2019
    Cairn Hotel
    10.0
    Exceptional
    Zishan from Singapore
    Solo traveler
    Single Room
    Stayed 2 nights in May 2019

    Excellent hotel”

    For the money you pay, this hotel is excellent. Staffs are friendly and helpful. The ensuite single room is adequately large for a single person. Nothing to complain about this hotel.

    Reviewed May 19, 2019

    Thank you for your review and valuable custom. We are dedicated to improving our customer experiences. We look forward to welcoming you again.

    Responded July 04, 2019
    Cairn Hotel
    9.2
    Exceptional
    Zi from Singapore
    Family with teens
    Twin Room
    Stayed 3 nights in December 2018

    Good location & comfy”

    For the price I am paying, this is absolutely clean and comfortable. The room has water boiler, hair dryer, hangers, complimentary water, tea and snacks. It even has ironing board to iron my clothes. There’s also TV for me to watch movies & variety shows. More importantly, there are bus stops outside. Jut buy a lothian day ticket and u can take buses to train station, portobello beach or anywhere in the city. Helps reduce walking distances.

    Reviewed December 26, 2018

    Thank you for the review and the most recent custom. We are committed to improve and takes every comments seriously. We look forward to serving you soon.

    Responded January 14, 2019
    Cairn Hotel
    8.0
    Excellent
    Andy from Singapore
    Family with teens
    Family Room
    Stayed 3 nights in December 2018

    Very good”

    The family room I had (1 king size bed and 1 single size bed) was big and clean. Hotel was a short walk from York Place tram station, so coming from the Edinburgh airport is easy. It is near all the tourist attraction spots which is fantastic. Breakfast is 5 pound per pax - okay but really not fantastic. Can get better breakfast outside along the main road. Overall, we enjoyed our stay at Cairn Hotel. Thank you!

    Reviewed December 22, 2018

    Thank you for the most recent custom and valuable feed back. We take every comments seriously and committed to improve. We look forward to serving you near future.

    Responded December 24, 2018
    Cairn Hotel
    9.2
    Exceptional
    Belle from Australia
    Family with teens
    Family Room
    Stayed 2 nights in December 2018

    Very nice rooms and bathroom and very convenient ”

    Breakfast offered was standard hostel food. Keeps you alive but nothing to get excited about. £10 per bag per day to store bags. Comfortable clean and spacious rooms and friendly staff. Great location and good value for money.

    Reviewed December 14, 2018

    Thank you for the most recent custom and valuable feed back. We take every comments seriously and committed to improve. We look forward to serving you near future.

    Responded December 24, 2018
    Cairn Hotel
    8.0
    Excellent
    Wang from Taiwan
    Solo traveler
    Single Room
    Stayed 3 nights in November 2018

    quiet, clean, and convenient”

    The room is not spacious, but nicely decoarated with a boutique hotel feel. The basket of complimentary gifts, incl. two bottled water and chocolates are truly nice. The staff is 24 hr avaialble and very helpful, except that the bag of food I had placed on the floor was mistaken for waste and completely tossed off without asking me first.

    Reviewed November 25, 2018

    Dear Guest, Thank you for your stay at Cairn Edinburgh. We appreciate your custom and valuable feedback. We are committed to improve and take your comments seriously. Looking forward to welcoming you back. Kind Regards Kannan Nair General Manager

    Responded November 29, 2018
    Cairn Hotel
    8.8
    Excellent
    Minyen from Hong Kong
    Couple
    Family Room
    Stayed 3 nights in July 2018

    Low key hotel near Calton Hill, clean, nice location, charges £1/luggage for storage”

    Overall a satisfactory stay. It is about 15 mins from the Waverley Station. It feels like a longer walk with the luggage. It is about 7 mins from the tram stop at York Place. Calton Hill is only a 10 mins hike from the hotel. The bed was very comfortable too. I had my best 3 nights of sleep of the trip at this place. Now comes to the part I complain about this place for a bit. 1) No elevator. So if your room is on the upper floor, then you just have to carry your luggage upstairs. 2) Luggage storage for £1/piece, whether it's a large suitcase or a carry-on bag. I have traveled to quite a few places, but this is the first time I see a hotel that would charge for luggage storage after check out. Is £1 a lot of money? No. But ask yourself when was the last time you had to pay any money to store your luggage after you check out the hotel. Overall my wife and I still had a nice stay at this place. The staff is very friendly and helpful. I would still recommend this place to a friend.

    Reviewed July 12, 2018

    Thank you for your valuable comments and most recent custom. We take your comments seriously and committed to improve. WE look forward to welcoming you back.

    Responded August 27, 2018
    Cairn Hotel
    9.6
    Exceptional
    Meta from Indonesia
    Family with young children
    Family Room
    Stayed 2 nights in June 2018

    Great experience”

    Very helpful and informative staff. I felt welcome since check-in until check-out. The room was big, beyond my expectation, and of course clean and neat. Strategic area, closed to the trem station and a lot of cafe and restaurant.

    Reviewed July 05, 2018

    Thank you for your valuable comments and most recent custom. We take your comments seriously and committed to improve. WE look forward to welcoming you back.

    Responded August 27, 2018
    Cairn Hotel
    10.0
    Exceptional
    Abigail from United Kingdom
    Couple
    Double Room
    Stayed 3 nights in December 2018

    Fantastic location, great hotel!!”

    We stayed here for 3 nights during Hogmanay and when searching for hotels this was cheaper by almost £200...this led me to be a little sceptical prior to arrival but turns out I had nothing to worry about! The location is ideal, less than a 5 minute walk onto Princes Street, albeit uphill (but that makes the walk back after a few drinks much better!) The rooms were clean, well equipped and the beds were comfy. Staff were really helpful and informative too. The only slight downside is the hotel car park, it's very tight so if you have a big car, get there early!! However we only had to use this for one day as the on street parking was free over the weekend, a huge bonus!! I would 100% stay here again and recommend to friends and family!!

    Reviewed January 02, 2019

    Thank you for the review and the most recent custom. We are committed to improve and takes every comments seriously. We look forward to serving you soon.

    Responded January 14, 2019
    Cairn Hotel
    10.0
    Exceptional
    Siobhan from United Kingdom
    Solo traveler
    Single Room
    Stayed 1 night in December 2018

    Fabulous ”

    I booked a single room at this hotel, when I got there I had been given a free upgrade to a double room which was an incredibly pleasant surprise! Hotel is a 10 minute walk from Waverley train station and very easy to find. The staff at both check in and check out were friendly and efficient, no faffing around like there is at most places with was a welcome change. The welcome basket with water, hot chocolate, and snacks was very much appreciated. Overall wonderful stay, would definitely recommend and would definitely stay again!

    Reviewed December 20, 2018

    Thank you for the most recent custom and valuable feed back. We take every comments seriously and committed to improve. We look forward to serving you near future.

    Responded December 24, 2018
    Cairn Hotel
    8.0
    Excellent
    Fatin from Malaysia
    Couple
    Double Room
    Stayed 2 nights in November 2018

    Great!”

    If you're looking for a place to stay in Edinburgh that's nearby most of the attractions and at a ridiculously good price, this is the place. It's clean and they give you free snacks in the room. There's a water boiler in the room. Iron and hair dryer are provided as well. The only downside was the wifi connection. I got a room that's a little bit at the back and the wifi connection didn't really make it. But overall it's a pretty good stay and a great deal.

    Reviewed November 30, 2018

    Thank you for the most recent custom and valuable feed back. We take every comments seriously and committed to improve. We look forward to serving you near future.

    Responded December 24, 2018
    Cairn Hotel
    10.0
    Exceptional
    Sharon from Singapore
    Couple
    Double Room
    Stayed 1 night in May 2018

    Great location, clean & value for money! Highly recommended!”

    Very nice boutique hotel great price! Front office tall & lean young man was doing a great job & extra mile service to share with us how to walk around Edinburgh town with a small little useful map, which I used throughout my walking in the town. Because of his great advise to the Carlton Hill, we witness superb sunset of Edinburgh unexpectedly, just at the right time! Wonderful experience! And the complimentary baskets is fantastic! Very touch by the small little things :) Room & bathroom look very new, i believe was newly renovated. Great Great Great!

    Reviewed May 29, 2018

    Thank you for a fantastic review. We value your custom and feedback.

    Responded June 01, 2018
    Cairn Hotel
    8.8
    Excellent
    Karen from United Kingdom
    Couple
    Double Room
    Stayed 2 nights in January 2018

    Stayed here for 2 nights, excellent value, room was small but was fine for the amount of time. ”

    A couple of small things, if you needed to iron then you had to plug into the socket at the bed and then you had to move the bed to put the ironing board up also I had to plug my Straighteners in using the same socket which meant you couldn't see the mirror. I liked the goodies that were provided, nice touch. Overall for the money it was good.

    Reviewed January 15, 2018

    Thank you for your recent custom and feedback. We take your comments seriously and committed to improve. We hope to seeing you soon.

    Responded May 18, 2018
    Cairn Hotel
    9.6
    Exceptional
    Amal from Brunei Darussalam
    Solo traveler
    Single Room
    Stayed 2 nights in March 2017

    Nice hotel with friendly staff”

    Hotel is about 5 minutes away with taxi from the train station (Waverly). it is about 10 minutes walking distance to the centre of the town. It is a very nice hotel, I had mine on the ground floor and had a single bed in my room. It was very nice and clean. Had a bit of a hiccup on the first day with my toilet, but it was rectified straight away after I informed the front desk. Staff was very friendly! I had a bit of a surprise when they said there are complimentary snacks (chocolates and crisps!) which is a nice service. If i ever come to Edinburgh, i will come and stay here again! thank you!

    Reviewed March 30, 2017

    I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager

    Responded June 03, 2017
    Cairn Hotel
    8.3
    Excellent
    Orada from Thailand
    Group
    Family Room
    Stayed 3 nights in August 2014

    Great impression”

    Location, comfortable, friendly staff

    The room that we booked had a problem with the alarm which we actually didn't know about but the hotel was honest about that and moved us to another room which was a lot bigger so this hotel really got us impressed and the staff were really helpful and friendly.

    Reviewed January 11, 2015

    Thank You

    Responded May 21, 2018
    Cairn Hotel
    9.0
    Exceptional
    Min from Singapore
    Couple
    Double Room
    Stayed 3 nights in August 2014

    Best hotel ever for my trip to Europe”

    Spacious room, beautiful design, has everything you need

    My stay was fantastic and I highly recommend this hotel. It is quite a walk from the Waverly train station, almost 20 mins. Recommend to take a bus instead. The room was spacious and had a hot water kettle. The bed was comfortable and the bathroom was huge. My best hotel stay for my Europe trip. The room feels almost 4 or 5 star.

    Reviewed August 24, 2014

    Thank You

    Responded May 21, 2018
    Cairn Hotel
    8.0
    Excellent
    Marlei from Philippines
    Solo traveler
    Single Room
    Stayed 1 night in August 2011

    Value for money hotel with friendly staff”

    The hotel is clean and near the Princes Street (the Central Rail Station)

    the hotel is near the central station (just 2 bus stops away from princes street/central rail station). there's wi-fi in the whole hotel for free, which makes it more endearing. the staff are very friendly and will go out of their way to help you with your requests. the bathrooms are clean. it's really good, affordable hotel that can give you your money's worth.

    Reviewed August 06, 2011

    Thank You

    Responded May 21, 2018
    Cairn Hotel
    10.0
    Exceptional
    Dorothy from United Kingdom
    Couple
    Twin Room
    Stayed 1 night in April 2019

    Exceptional”

    The only con (not much of a con) is the room was a bit too hot. Everything else was great. Location, staff and cleanliness couldn't be faulted.

    Reviewed May 05, 2019

    Thank you for your review and valuable custom. We are dedicated to improving our customer experiences. We look forward to welcoming you again.

    Responded July 04, 2019
    Cairn Hotel
    8.4
    Excellent
    Jennifer from United Kingdom
    Couple
    Double Room
    Stayed 1 night in November 2018

    Budget friendly ”

    Staff were friendly and helpful and price for this part of Edinburgh was great. Room was clean, it had what was needed and bed was comfortable. However, the place has only recently been refurbished and to be honest it felt like they have gone for cheaper finish so not sure it will be long before it starts to feel tired. Wardrobe doors were flimsy, our bathroom tap was loose, and the shower head refused to stay put in its holder. Minor quibbles but not as luxurious as the hotel website makes out. Very good value for money though and good bars and restaurants nearby.

    Reviewed November 15, 2018

    Dear Guest, Thank you for your stay at Cairn Edinburgh. We appreciate your custom and valuable feedback. We are committed to improve and take your comments seriously. Looking forward to welcoming you back. Kind Regards Kannan Nair General Manager

    Responded November 29, 2018
    Cairn Hotel
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    Cairn Hotel
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    • Excellent location
    • Calton Hill
    • Edinburgh Train Station is within 0.86 km