Cairn Hotel
Cairn Hotel
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10.0
Exceptional

"Clean and spacious room."

Sherly

|

February 7, 2018

Single Room - Guestroom Cairn Hotel
Single Room - Guestroom
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Bathroom Cairn Hotel
Bathroom
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Bathroom Cairn Hotel
Bathroom
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Exterior view Cairn Hotel
Exterior view
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Excellent
Location
8.4
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What guests are saying:
Clean and good location,good customer service.
Alda from United Kingdom
Solo traveler
Very good for visiting the town. You can walk everywhere. The staff is friendly and welcoming. They surprised us with a basket with goodies, a very nice touch. I highly recommend this hotel.
Ramona from Romania
Couple
Would defo recommend
Ben from United Kingdom
Group
Had an overnight stay with a friend, a 5 min walk from the playhouse theatre,room was clean, staff friendly. Would stay again.
Sharon from United Kingdom
Couple
Large comfortable bed, modern decor in bedroom and ensuite bathroom. Staff were extremely helpful. Great value overall. Enjoyed the location with easy access to restaurants in the evening and the centre in the day.
Rosalie from United Kingdom
Family with teens
Great lobby area with fireplace and snack bar to warm up after walking the Royal Mile all day. Convenient to restaurants and shops. Great price.
Elizabeth from United States
Group
I would not stay anywhere else this place was amazing definitely will be staying again !!
Ellie from United States
Group

Cairn Hotel

Excellent location
- 350 meters from city center
- What's nearby?
Excellent
From 265 reviewsSee what guests said
8.3
/
10
Excellent service
8.6
Recommended by 91% of guests
Value for money8.3
Distance to city center0 Miles
Location rating8.4
Nearest airportEdinburgh Airport (EDI)
Distance to airport11.6 km
  • 870 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

Room choices
8.0
Very good
Room comfort & quality
Superior Double
Superior Double
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed or 2 single be...
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One Bed Apartment
One Bed Apartment
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed
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Small Double
Small Double
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 1 double bed
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Two Bedroom Apartment
Two Bedroom Apartment
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 2 single beds and 1 double ...
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Family Room
Family Room
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 single bed and 1 double b...
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Double Room
Double Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 1 double bed
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Single Room
Single Room
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 1 single bed
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One Bed Family Apartment
One Bed Family Apartment
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 double bed and 1 sofa bed
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Twin Room
Twin Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 2 single beds
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4-Bedroom Apartment
4-Bedroom Apartment
...
  • Room size: 40 m²/431 ft²
  • City view
  • 4 single beds and 2 double ...
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More about Cairn Hotel

More about Cairn Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (265)Booking.com Reviews (2702)
8.3
/
10
Cleanliness8.5
Facilities7.8
Location8.4
Room comfort and quality8.0
Service8.6
Value for money8.3
Provided by verified guests of Agoda
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All guests (265)
All room types
Showing 139 verified guest comments
12345
8.0
Excellent
Fatin from Malaysia
Couple
Double Room
Stayed 2 nights in November 2018
Great!”
If you're looking for a place to stay in Edinburgh that's nearby most of the attractions and at a ridiculously good price, this is the place. It's clean and they give you free snacks in the room. There's a water boiler in the room. Iron and hair dryer are provided as well. The only downside was the wifi connection. I got a room that's a little bit at the back and the wifi connection didn't really make it. But overall it's a pretty good stay and a great deal.
Reviewed November 30, 2018
8.0
Excellent
Wang from Taiwan
Solo traveler
Single Room
Stayed 3 nights in November 2018
quiet, clean, and convenient”
The room is not spacious, but nicely decoarated with a boutique hotel feel. The basket of complimentary gifts, incl. two bottled water and chocolates are truly nice. The staff is 24 hr avaialble and very helpful, except that the bag of food I had placed on the floor was mistaken for waste and completely tossed off without asking me first.
Reviewed November 25, 2018
Dear Guest, Thank you for your stay at Cairn Edinburgh. We appreciate your custom and valuable feedback. We are committed to improve and take your comments seriously. Looking forward to welcoming you back. Kind Regards Kannan Nair General Manager
Responded November 29, 2018
Cairn Hotel
6.8
Good
Shee from Singapore
Solo traveler
Single Room
Stayed 2 nights in December 2018
Overall ok”
10mins walk to the hotel from York Place tram station and it is walking distance to Edinburgh Train status. Staff is friendly. Overall OK.
Reviewed December 11, 2018
8.4
Excellent
Jennifer from United Kingdom
Couple
Double Room
Stayed 1 night in November 2018
Budget friendly ”
Staff were friendly and helpful and price for this part of Edinburgh was great. Room was clean, it had what was needed and bed was comfortable. However, the place has only recently been refurbished and to be honest it felt like they have gone for cheaper finish so not sure it will be long before it starts to feel tired. Wardrobe doors were flimsy, our bathroom tap was loose, and the shower head refused to stay put in its holder. Minor quibbles but not as luxurious as the hotel website makes out. Very good value for money though and good bars and restaurants nearby.
Reviewed November 15, 2018
Dear Guest, Thank you for your stay at Cairn Edinburgh. We appreciate your custom and valuable feedback. We are committed to improve and take your comments seriously. Looking forward to welcoming you back. Kind Regards Kannan Nair General Manager
Responded November 29, 2018
Cairn Hotel
8.8
Excellent
Minyen from Hong Kong
Couple
Family Room
Stayed 3 nights in July 2018
Low key hotel near Calton Hill, clean, nice location, charges £1/luggage for storage”
Overall a satisfactory stay. It is about 15 mins from the Waverley Station. It feels like a longer walk with the luggage. It is about 7 mins from the tram stop at York Place. Calton Hill is only a 10 mins hike from the hotel. The bed was very comfortable too. I had my best 3 nights of sleep of the trip at this place. Now comes to the part I complain about this place for a bit. 1) No elevator. So if your room is on the upper floor, then you just have to carry your luggage upstairs. 2) Luggage storage for £1/piece, whether it's a large suitcase or a carry-on bag. I have traveled to quite a few places, but this is the first time I see a hotel that would charge for luggage storage after check out. Is £1 a lot of money? No. But ask yourself when was the last time you had to pay any money to store your luggage after you check out the hotel. Overall my wife and I still had a nice stay at this place. The staff is very friendly and helpful. I would still recommend this place to a friend.
Reviewed July 12, 2018
Thank you for your valuable comments and most recent custom. We take your comments seriously and committed to improve. WE look forward to welcoming you back.
Responded August 27, 2018
Cairn Hotel
9.6
Exceptional
Meta from Indonesia
Family with young children
Family Room
Stayed 2 nights in June 2018
Great experience”
Very helpful and informative staff. I felt welcome since check-in until check-out. The room was big, beyond my expectation, and of course clean and neat. Strategic area, closed to the trem station and a lot of cafe and restaurant.
Reviewed July 05, 2018
Thank you for your valuable comments and most recent custom. We take your comments seriously and committed to improve. WE look forward to welcoming you back.
Responded August 27, 2018
Cairn Hotel
8.8
Excellent
Grant from United Kingdom
Business traveler
Single Room
Stayed 3 nights in November 2018
Would definitely recommend”
The hotel is in a great location, within an easy walking distance of Princes St, the castle, the Golden Mile, etc. If you fancy going to a football – Edinburgh's finest, Hibernian FC's Easter Easter Rd ground is a brisk 15-minute walk away. Even if they're not playing, check out the stadium and club store. The hotel itself is in a nice location, just off the Leith Rd. I booked a single room and I couldn't have asked for anything better, particularly for the price. It was nicely appointed, clean, featuring a comfortable bed, a really quite nice bathroom with a powerful, warm shower. Basically, all my requirements were met. The staff were friendly enough but I don't use hotels to be waited on hand and foot. I didn't require their services during my stay, other than to check in and check out. I walked five minutes to the Vue cinema in the Omni Centre to see Halloween and the ticket was just £6.74, almost half the price I would expect to pay at Cineworld in Ashford Kent.
Reviewed November 09, 2018
Dear Guest, Thank you for your stay at Cairn Edinburgh. We appreciate your custom and valuable feedback. We are committed to improve and take your comments seriously. Looking forward to welcoming you back. Kind Regards Kannan Nair General Manager
Responded November 29, 2018
Cairn Hotel
10.0
Exceptional
Sharon from Singapore
Couple
Double Room
Stayed 1 night in May 2018
Great location, clean & value for money! Highly recommended!”
Very nice boutique hotel great price! Front office tall & lean young man was doing a great job & extra mile service to share with us how to walk around Edinburgh town with a small little useful map, which I used throughout my walking in the town. Because of his great advise to the Carlton Hill, we witness superb sunset of Edinburgh unexpectedly, just at the right time! Wonderful experience! And the complimentary baskets is fantastic! Very touch by the small little things :) Room & bathroom look very new, i believe was newly renovated. Great Great Great!
Reviewed May 29, 2018
Thank you for a fantastic review. We value your custom and feedback.
Responded June 01, 2018
Cairn Hotel
8.8
Excellent
Karen from United Kingdom
Couple
Double Room
Stayed 2 nights in January 2018
Stayed here for 2 nights, excellent value, room was small but was fine for the amount of time. ”
A couple of small things, if you needed to iron then you had to plug into the socket at the bed and then you had to move the bed to put the ironing board up also I had to plug my Straighteners in using the same socket which meant you couldn't see the mirror. I liked the goodies that were provided, nice touch. Overall for the money it was good.
Reviewed January 15, 2018
Thank you for your recent custom and feedback. We take your comments seriously and committed to improve. We hope to seeing you soon.
Responded May 18, 2018
Cairn Hotel
9.6
Exceptional
Margaret from Ireland
Solo traveler
Single Room
Stayed 1 night in June 2018
first class”
Had a pleasant experience at this hotel. Room convenient to the door and reception with all facilities. Free bottled water, crisps and snacks lovely presented. Robert who was on the reception desk the morning I checked out was very helpful, pleasant and friendly. He carried out his duties very well.
Reviewed June 28, 2018
Thank you for your valuable comments and most recent custom. We take your comments seriously and committed to improve. WE look forward to welcoming you back.
Responded August 27, 2018
Cairn Hotel
8.0
Excellent
Gail from Philippines
Solo traveler
Single Room
Stayed 1 night in October 2018
Nice hotel”
Good location, too.
Reviewed October 31, 2018
Dear Guest, Thank you for your stay at Cairn Edinburgh. We appreciate your custom and valuable feedback. We are committed to improve and take your comments seriously. Looking forward to welcoming you back. Kind Regards Kannan Nair General Manager
Responded November 29, 2018
Cairn Hotel
9.6
Exceptional
Ivy from Taiwan
Couple
Twin Room
Stayed 4 nights in October 2017
Exceptional”
1. A big thank you to everyone of you for making us- the traveler, feel so welcome and feel like at home. The service and the attention received from your team is definitely a five-star,absolutely flawless! 2. Must try the breakfast, was a great!
Reviewed October 20, 2017
Thank You
Responded May 21, 2018
Cairn Hotel
9.6
Exceptional
Amal from Brunei Darussalam
Solo traveler
Single Room
Stayed 2 nights in March 2017
Nice hotel with friendly staff”
Hotel is about 5 minutes away with taxi from the train station (Waverly). it is about 10 minutes walking distance to the centre of the town. It is a very nice hotel, I had mine on the ground floor and had a single bed in my room. It was very nice and clean. Had a bit of a hiccup on the first day with my toilet, but it was rectified straight away after I informed the front desk. Staff was very friendly! I had a bit of a surprise when they said there are complimentary snacks (chocolates and crisps!) which is a nice service. If i ever come to Edinburgh, i will come and stay here again! thank you!
Reviewed March 30, 2017
I thank you for your feedback and will be sure to share this with the team. We value all feedback and this allows for us to continue improving our service and standards offerings. We hope to welcome you back in the near future. Regards, Ms Kuldeep Badesha General Manager
Responded June 03, 2017
Cairn Hotel
8.3
Excellent
Orada from Thailand
Group
Family Room
Stayed 3 nights in August 2014
Great impression”
Location, comfortable, friendly staff
The room that we booked had a problem with the alarm which we actually didn't know about but the hotel was honest about that and moved us to another room which was a lot bigger so this hotel really got us impressed and the staff were really helpful and friendly.
Reviewed January 11, 2015
Thank You
Responded May 21, 2018
Cairn Hotel
9.0
Exceptional
Min from Singapore
Couple
Double Room
Stayed 3 nights in August 2014
Best hotel ever for my trip to Europe”
Spacious room, beautiful design, has everything you need
My stay was fantastic and I highly recommend this hotel. It is quite a walk from the Waverly train station, almost 20 mins. Recommend to take a bus instead. The room was spacious and had a hot water kettle. The bed was comfortable and the bathroom was huge. My best hotel stay for my Europe trip. The room feels almost 4 or 5 star.
Reviewed August 24, 2014
Thank You
Responded May 21, 2018
Cairn Hotel
6.4
Good
Rhonda from United Kingdom
Couple
Double Room
Stayed 2 nights in November 2018
Easy access to the centre of Edinburgh. ”
Room acceptable and clean. On check in reception staff not attentive. Point you in direction of accommodation. This may reflect the cost of the room
Reviewed December 01, 2018
9.2
Exceptional
Fiona from Australia
Couple
Superior Double
Stayed 2 nights in October 2018
Exceptional”
Mu only complaint is the size of the room. King bed made it impossible to walk around. A Queen size would suffice.
Reviewed November 20, 2018
Dear Guest, Thank you for your stay at Cairn Edinburgh. We appreciate your custom and valuable feedback. We are committed to improve and take your comments seriously. Looking forward to welcoming you back. Kind Regards Kannan Nair General Manager
Responded November 29, 2018
Cairn Hotel
6.4
Good
Lucia from United States
Couple
Double Room
Stayed 2 nights in August 2018
Most things were OK, until checkout”
This was nothing fancy, but for the most part the stay was what I expected during high season in Edinburgh. Then came check out day (we were there for 3 days). We were charged extra for storing our luggage for a couple of hours and had a discrepancy in the bill. The owner/manager on duty that day threatened/stated that they would take it out on the person that checked us in. After all the other staff had been complimentary and hospitable, the final transaction really left a bad impression. It was not a special or charming place, but it will do if you can't find anything else.
Reviewed October 24, 2018
Dear Guest, Thank you for your stay at Cairn Edinburgh. We appreciate your custom and valuable feedback. We are committed to improve and take your comments seriously. Looking forward to welcoming you back. Kind Regards Kannan Nair General Manager
Responded November 29, 2018
Cairn Hotel
4.0
Vanessa from United States
Couple
Double Room
Stayed 2 nights in September 2018
Unpleasant and inconvenient stay”
We paid for a double room and requested a high floor. When we arrived, we were told we were “upgraded” to a bigger room with a king bed. The room was in the basement. The room was bigger but the bed was not a king, it was a full bed with a single bed in the room as well. The room smelled musty, like a basement. The internet didn’t work in our room and they told us that there was nothing they could do and our room cannot receive internet due to the location. There weren’t any rooms they could move us to that night. We had to go to cafe to get any internet, our door card reader broke that night and we had to keep getting escorted to our room. They fixed it the next day, which took a bit. They did give us free parking for 1 day to make up for it but the issues continued. The sink drain was slow, TV was broken, and they didn’t even cover the beer and nuts at checkout after we provided them the long list of complaints. It was an unpleasant stay and should have been refunded.
Reviewed September 29, 2018
Dear Guest, Thank you for your constructive feedback. We apologise for the inconvenience caused. We have upgraded you to a bigger room on the ground floor. It is not a bsement. Our reception is on the first floor. As you come from the main road there are 5 steps which takes you to the first floor. Our general managerf met with you and offered to fix the lock on the same morning and offered a free parking as a small tocken of apology. The TV was working and at the time of check out you have mentioned the fault on the TV. our maintanance man checked at the same time and found the signal cable has beed removed from the TV. Iam sure this must have been an accident. I am sorry that our hotel wasn't upto your liking. We apologise for the inconvenince caused.
Responded October 03, 2018
Cairn Hotel
2.4
Bing from Hong Kong
Couple
Small Double
Stayed 1 night in May 2018
Worst hotel ever”
Room- too small Location- hard to find and if you have luggage suggest not to booked this hotel Hotel- need to pay extra to check in 45mins early, the hotel address is only for check-in and the actual hotel room is across the street which i think Agoda has given us WRONG information and I would like to complain about it.
Reviewed May 29, 2018
Dear Guest, We feel sorry that the hotel wasn't up to your expectation. We are a budget hotel and literally 8 minute walk from the city centre. We are sorry that it was hard to find the address. The hotel is spread across the street. The rooms across the main building were the recently refurbed rooms. We were trying to be nice allocating you to the nicest room and unfortunately you found it unacceptable.
Responded June 01, 2018
Cairn Hotel
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  • Excellent location
  • Calton Hill
  • Edinburgh Train Station is within 0.87 km