Exceptional 9.2
Based on 380 reviews

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About this property

Description

A boutique hotel in Hanoi’s famous Old Quarter, Calypso Grand Hotel offers accommodation in a prime location. A few minutes from the property, you will find the serene Hoan Kiem Lake, which is the major attraction when visiting Vietnam, and also the Water Puppet Theater. Shopping lovers will find their paradise with a collection of shops and vendors in the area. Managed under the Hanoi’s Luxor group, guests can expect professional service from its team of staff. To top everything off, the guestrooms are carefully designed and furnished to the finest details to reflect a whole new level of sophistication. Uncompromised in style and comfort, Calypso Grand Hotel ranks among the top for an accommodation in Hanoi.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Cantonese)
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 USD
Breakfast Charge (when not included in room rate): 7 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 km
Distance to Airport: 45.0 km
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 18
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Verified traveler reviews

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Exceptional



based on 380 reviews
  • Cleanliness 9.4
  • Facilities 9.7
  • Location 8.8
  • Room comfort and quality 9.4
  • Service 9.4
  • Value for money 9.3
  • Food and dining 8.6
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tyrone from Philippines
Couples
Deluxe Twin Room
Stayed one night in September 2016
Delighted! room's great, staff's amazing!
we had a wonderful experience with the staff. Ms Linda, the manager, was very helpful and accommodating. Special mention to Hana too for her hospitality. They helped us arrange rental of motorbike, places to try authentic local foos, places to visit, and booked a cab to the airport at a fixed price. the room was spacious, beds absolutely comfortable (we slept like a baby), and tastefully done.
Reviewed September 20, 2016

ROBERT from United Kingdom
Solo travelers
Superior Double Room
Stayed 2 nights in August 2016
Great
Very comfortable and pleasant stay.
Reviewed September 06, 2016

arthur from Australia
Couples
Deluxe Double or Twin
Stayed 4 nights in August 2016
Great stay.
Can't speak too highly of Grand Calypso Hotel & staff
Reviewed August 11, 2016

Wei from Singapore
Groups
Superior Double Room
Stayed 2 nights in May 2016
Excellent service and value for money
My parents and I really enjoyed our stay here. Service of the staff are exceptional! Very pleasant stay there!
Reviewed May 09, 2016

Wei from Singapore
Groups
Superior Double Room
Stayed 2 nights in May 2016
Highly recommended, Super service
Very value for money hotel, breakfast is nice (we look forward to it every morning), staff are extremely helpful (especially the receptionist - Flower). Room is clean. I'd definitely come back again when I visit Hanoi.
Reviewed May 08, 2016

Philip from United States
Couples
Superior Double Room
Stayed 2 nights in April 2016
Look No Further
This was our first hotel stay in Vietnam. The hotel itself is quite small and tucked away on a nice road on the edge of Old Quarter. The room was clean, well-equipped, and comfortable for the price. We were upgraded to from superior to a deluxe room at no extra cost. Breakfast was delicious and is made up of a buffet and menu of made to order items. There’s something for every palate. We ordered pho and Vietnamese coffee along with some western style dishes each morning. What made the stay here so enjoyable was the staff. Everyone from the doorman, to the breakfast staff and front desk, were courteous. Linda and Hana from reception were phenomenal. They were always enthusiastic and did everything they could and more to ensure we had the perfect stay. Most memorably, they introduced us to the local bun cha stand at the end of the street, which yielded an incredible culinary experience. The only comment is that we found some of the bath towels to be dirty. We look forward to staying at this hotel again when we revisit Hanoi in the future. Thanks to everyone for making our first leg of our holiday so delightful.
Reviewed May 04, 2016

Tomer from Israel
Solo travelers
Superior Double Room
Stayed one night in April 2016
Great stay
The staff were very nice and helpful and the room was cery clean with an excellent A/C. I came 6 hours before check in time and Everyone was really nice and even let me say in a temporary room and rest until my room was ready. Overall, a great stay!
Reviewed April 12, 2016

Nerilee from Australia
Couples
Junior Suite with Balcony
Stayed one night in April 2016
Great Hotel in excellent location. Could not fault the staff.
We stayed at the Calypso Grand for three separate nights in between trips to Sapa and Halong Bay. We were met each time with smiles and a refreshing welcome drink. It felt like coming home. On our first night we were given lots of information about Hanoi and a very helpful map with things to see and do and places to eat. Linda also organised a trip to Sapa for us which we enjoyed very much. Our room was spacious, very clean and comfortable. The breakfast had plenty of variety as well as a menu to order from. The location of the Calypso was perfect, right on the edge of the Old Quarter but seemingly in a quieter street. Lastly, the staff make this hotel. The front office staff, the porters, the breakfast room staff always had a smile, nothing was ever a problem and Linda, the Manager, is a gem. She can organise anything at a moments notice. When our plans changed she even organised another hotel close by when the Calypso had no rooms available. We would highly recommend the Calypso Grand Hotel.
Reviewed April 08, 2016

Mike from United States
Solo travelers
Superior Double Room
Stayed 2 nights in April 2016
Quaint hotel with outstanding qualities”
First trip to Hanoi and my first 2 nights I stayed at the Calypso Grand. From the moment they see your taxi pull up, to the early morning checkout, the attentiveness of the staff was 5 star. The front desk made me feel welcomed throughout the visit and answered all my questions. I requested a day tour of Ninh Binh, Saba Express Bus tickets and airport pickup, all went as planned with extra reminders of pickup times by calling the room. They even packed a breakfast to go as I was going to miss the breakfast one early morning. Regarding the breakfast buffet, no complaints at all and if you don't like the buffett choices just pick any of the made to order food items listed on the table. I found the food very good. The rooms were nice and comfortable, not one complaint. I will have 2 more nights on my way back from Sapa and I'm looking forward to staying at the Calypso Grand. If you want to experience old quarter Hanoi, this is a great place to stay for a very reasonable price.
Reviewed April 04, 2016

Kittisak from Thailand
Couples
Deluxe Double or Twin
Stayed one night in February 2016
Awesome
Staff breakfast and room are very good
The room are clean and beautiful with comfort. All Staff are friendly and can help everything. Truly appreciated.
Reviewed February 25, 2016



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