Above average”

we used to love the resort before ,but with our recent trip, wow the beach its was not clean and we're having our lunch, there are plenty of flies,(big flies yuck!!!)we thought coz its lunch time maybe by dinner it well be gone ..but sad to say double yuck!!big flies still there..and they don't have lotion available ,whats worst was i was asking for a bucket of ice, and the housekeeper was able to gave a plastic with ice with no plate or bowl....

Exceptional”

One of the cleanest beach in Subic if not the cleanest, food is great and reasonable priced at The Reef, the rooms are great and spacious, staff are polite and great service. We have been going back here again again for a quick get away from Manila.

We celebrated our new year in the resort.”

I booked for earlier date however due to unfortunate even I tried to move the date and the staff and management were very sympathetic enough to move our bookings for free. We all had a good time since we got kids, they enjoyed the ocean adventure, beach and the pool. Food may not be buffet but we got more than we expected base on our budget ^^

Truly one of the best in Subic”

It's our 2nd time at Camayan but this time we stayed for 1 night with family and a baby.  We get the Deluxe Room (3217 & 3218).  Nice view from our room.  Spacious and clean room .  Comfy and big bed.  Can occupy 4 adults.  Clean bathrooms but the hose of the bidet is too short (female can't wash properly).  Additional laundry bags is not free. We requested for late check out for at least 2pm (willing to pay for extension).  We bargained until 1pm but they only gave us until 12:30pm.  We felt sad about it.  Staffs specially the front desk should be advise to always smile.  Client knows if they are truly welcomed.  Continious Good Customer Service Seminar should be given. For long travel like island getaways, they offer welcome drinks.  It will be a plus points if they have it.  Overall, we will still visit Camayan again because it is the nearest beach getaway from Bulacan.  The water and sand is clean and fishes are very colorful.  We love Camayan.

great staff, good food, good value for money, good beach front property”

good access to ocean adventure + good rate for those staying in the resort. it would be good though to have shuttle service going to OA esp if its rainy season. impt to note there is no elevator access, in case you have strollers/wheel chair or if you have to lug your things around, best to request for ground floor rooms

Camayan”

The place was great, its good during the weekdays coz less people are around. During weekends a lot of people and I was ticked off with the idea someone took my diving mask from my foyer without asking permission. The place, the staff are all good. I was happy there.

Lovely Place”

Clean beach, clean room and delicious breakfast

Check in took forever and rude receptionist”

We got there 1:15 pm but I am know that 2pm is check in tjme so I asked the receptil ist if I can register so i dont need to register later but she stop me from talking and said "room is not yet available". So I just ignored her for being rude and stayed in the waiting area but I saw her entertaining other guests and let them register so I talked to the Concierge and she accommodate me and she said Sorry for being rude of the receptionist. After I register, I have to wait until 2:30pm before they gave the keycard and sucks we need to bring our stuff on our room. Self service. I heard a couple also complqining about their service. For me, I didnt get the service that I paid for but good job to the Staff in Reef restaurant during our dinner and breakfast is sucks, charged my 2 yr. Old son even I told them they dont usually eat the breakfast because they have specific wants. Also the Old gu Captain waiter always in a hurry to clean the buffet table like I felt he doesnt want us to eat anymore. I thougjt wewill enjoy our 1 night 2 days vacation but we were not. I will not recommend the resort.

Excellent”

We stayed in a superior room for two nights. Got a discount for Ocean Adventure which is really nice because our family enjoyed the attractions and shows. And you have access to Ocean Adventure until before you check out, just keep your ticket. The room could use an upgrade specifically the bathrooms. It also needs more clothes rack to hang wet clothes. Their staff is really nice. They attend to your concerns in a timely manner. Overall, we enjoyed our stay here.

FRONT DESK IS ARE RUDE”

Hotel front desk : (BAD) We arrived at the resort around 9pm, the 2 woman in the Front desk didn’t assist /offer us a help going to our room and bring our Luggages, so that time we got lost & had a hard time to find our room which is in 3rd floor coz there was many building and it was so dark. When i called to the resort hotline they said i should “REQUEST” for a assistance but actually they should offer it on the first place. RESTAURANT STAFF “ GOOD SERVICE / Funny / entertaining ” RESTAURANT FOOD : Ala carte food serve (GOOD) RESORT brEakfast BUFFET : ( BAD) (cheap) Location: Not recommended to travel at night! Theres no lights on the road. FACILITIES : Good view, beach & pool is clean but the COMFORT ROOM IS dirty and smelly. HOTEL ROOM: Hard bed, so different from the picture. OVERALL review: NOT VALUE FOR MONEY. For 7k+ pesos a night you can book a better resort. There is a-lot of good beach resort in subic.

superior room; 4 nights; 2 adults + 1 4yo kid”

when: april 1-5, 2019 (monday-friday) free outdoor parking check-in: additional: Php1,000/night deposit (refundable) Php350/night additional for 4yo kid (covers stay and breakfast) issued: key, breakfast vouchers, swimming pool wristbands, wifi passwords, receipt check-out: turned over: keys, loaned adaptor additional: restaurant charges issued: deposit, receipt, clearance superior: 1st floor shared porch(?) with other floor occupants overnighters took our chairs/table anyone can walk by/look in window when curtains are drawn no shower caddy for soap/shampoo/etc bathroom is divided into shower and toilet however, only shower had drain tv remote volume control not working; had to download remote app on our phones two-pronged ports reef restaurant: plenty of breakfast choices but can taste bland other meals at the resto was tastier (and more expensive) beach: plenty of shade; few people on weekdays

nth time in Camayan”

We always go back to Camayan every time we have a chance to. That's how satisfied with what the resort offers. For this stay, we just had to get out of the city, and Camayan's location is perfect. Their rooms are taken cared of. Since we've been going here for so many times already, we can really see that they are very consistent in providing their guests a pleasurable stay. I would like to mention that the housekeeping and restaurant staff (particularly) has always provided very good service.

Worst customer service”

Would have been the best resort in Subic if it weren't for their customer service. A mere sandwich will be served after 2hours even if u follow up twice and tell them it is for a PWD who needs to drink his meds. If you tell the manager about it in a calm and friendly way, they will offer their number and tell you to give them a heads up when you come back. Why would they do that? TO HIDE FROM YOU! Not like i asked for anything in return for the bad service. I merely said my piece so they can improve but they fear criticism even contructive ones. And because of this, they become so DISHONEST even resorting to hiding their manager. Very disappointing considering all i wanted was an apology for making my father miss his meds. By the way, my father already passed away.

Very good”

Great everything except pricing but its their hotel n must i say room..is a plus...w bathtub..but wish it was 20 percent cheaper but i guess its good for owmer.. son was sick and staff can use training on custo,er service for emergency situatioms

Quick Vacation with Family ”

We love our stay. They have a yummy Filipino breakfast, the beach is really nice. We enjoyed snorkeling in the morning. We didn’t have the time to use the pool, so I can’t comment on that. The price for the beer/food on their restaurant is a little pricey in my opinion. The only con I’ll say is the Comfort Room. For the price, I will assume a better, bigger and cleaner CR.

Exceptional”

Enjoyed much our stay because of the friendly and respectful staff. The Reef staff were so accommodating for surprising my 5-yr old grandson with a bday song ! The beach is clean! The pics in Agoda were genuine and not photoshopped. I love how they maintained its cleanliness and serenity. Would definitely come back! It's a recommendable place for families.

Family holiday ”

The hotel was nice clean little older but was ok food was good price of was little on higher the staff in restaurant was friendly and helpful the staff for room was the same hard working and friendly .The Bach was clean what we really enjoy was no venders waking by and pushing their merchandise to people on beach also was no dogs running around the beach it was really nice and safe place to be with our grandkids.Only complain was front desk personnel was route need to learn how to deal with costumer also internet is really slow we where there for 4 days and they cut off our internet 24 hours before we check out they need big upgrade ther internet soon Overall was nice safe place to stay and no need to take flight to get there .

Good”

Stayed overnight room given was at the third flr. We suggest to have atleast s lift for elderly assigned at the higher floors. Room is spacious but already old. Needs to add up lights in the room. Ants are everywhere. Food is good.

Clean and clear water during our stay”

The restaurant serves expensive food with an average taste. Their breakfast was ok and in buffet setup during our stay but it still depends on the total number of guests if it will be plated or buffet. They charge corkage fees for liquors that you want to bring inside the resort. I suggest that you may only charge the guest a corkage fee if your bar is not offering the same brand of liquor that the guest is bringing. Seriously, 350 pesos corkage fee for a 300peso Fundador light?

Excellent”

Staff are friendly, good variety of food they serve and room is spacious. The beach is really clean, we enjoy snorkling and swimming. But they should add more water activities and renovate the pool area. Definitely we will be back!