Birthday Overnighter ”

Husband and I went for his birthday just to get away. We live only 20 miles East. Great staff, great room, great lobby and more!

Acceptable”

The hotel manager was terrible and wouldn’t help me to change my reservations after I expressed to her I have a family member who needed surgery. She was rude. I will never stay here.

Not upscale service”

Good bed. Nice view. Great shower. Delicious food. Well stocked bar. Great bar/rstrnt service. Good pianist/singer. Bar/restrnt closes at 10pm most nights. Valet is atrocious —Lingering/persistent in luggage service and tip expectation, then 35 min wait for car pickup. Then had me drive my own car from valet lot to save time. One register open at check out was another wait. Wife suffering from migraine but staff would not allow a couple hours of late check out to give her meds a chance to work. They did offer to charge a full extra day though. When I asked for room service to provide extra tea packets, the person in charge said they dont provide tea . When I told her the housekeeping staff already had given us more the day before, she launched an investigation into who dare provide us with complementary packets of their world class tea. I finally helped her understand it was just their normal packets and no one violated the tea embargo. She laughed. We wont be back.

Gorgeous hotel in great downtown location ”

The facilities and room were lovely. Staff we great and check in was very quick and easy. The hotel is in a great location for exploring downtown.

Great service!”

I have a wonderful experience at this hotel. I had to make a last minute addition to my reservation as I was flying in around midnight and my roommate was getting in much earlier. I used the online text and everything was handled very quickly and efficiently! Also, the fruit-infused water in the lobby each day was great!

Convenient and beautiful”

The suite was excellent. Bed was comfortable, the pillows were soft, the bathroom was nice. Right in downtown Dallas. Area is relatively safe, lots of homeless people around. Close to shops and some major tourist sites.

Ottimo hotel ma non è quello in foto”

Hotel in pieno downtown di Dallas, con valet parking. All'interno ottima gym, le stanze sono ampie e il personale molto accogliente. Evitate Dallas downtown nel WE o dopo le 18 non c'è un cane in giro. Dovete spostarvi a Depp Ellum (10 minuti a piedi) o Fort Worth (40 minuti in auto).

美好的住宿體驗”

地點交通便利、房間乾淨舒適

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