8.4

Excellent
/10
(3,408 reviews)See what guests said
View3
Breakfast2
Housekeeping2
See map

8.0

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
The Dubai Fountain 1.8 km
Burj Khalifa 2.0 km
Dubai Aquarium & Underwater Zoo 2.2 km
The Dubai Mall 2.4 km
Wild Wadi Waterpark 9.1 km
Burj Al Arab 9.3 km
Ski Dubai 9.8 km
Dubai Creek 9.9 km
Dubai Miracle Garden 13.6 km
Atlantis Aquaventure Waterpark 15.6 km
Nearby landmarks
Pegas Art Gallery 350 m
Deli Plus Mini Mart 390 m
Supermash 400 m
Bay Avenue 450 m
Business Bay 490 m
Office Deyaar 510 m
Marasi Marine Transport Station 540 m
Valla Fitness 650 m
Health First 870 m
Executive Towers parking - West 1.1 km
Canal Central Hotel

"Would definitely stay here again"

Sophia - August 7, 2019
Superior Room - View Canal Central Hotel
Lobby Canal Central Hotel
Swimming pool [outdoor] Canal Central Hotel
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Removed from saved list
Free Wi-Fi

Canal Central Hotel

Al Abraj Street, Business Bay, Dubai, United Arab Emirates, 9970 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Steamroom
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Steamroom

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Dubai every 1 minutes on Agoda.com
Value for money7.8
Distance to city center14 KM
Location rating8.0
Nearest airportDubai International Airport (DXB)
Distance to airport12.8 km

Rooms available at Canal Central Hotel

Premium Room
...
  • Room size: 32 m²/344 ft²
  • Bay view
  • 4 futons and 3 single beds
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Superior Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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One Bedroom Suite
...
  • Room size: 48 m²/517 ft²
  • Bay view
  • 1 king bed
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Deluxe Partial Bay View King
...
  • Room size: 32 m²/344 ft²
  • Bay view
  • 6 futons or 2 single beds
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Family Room - Two connecting Rooms
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 1 king bed and 2 single bed...
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NYE 2020 With Gala Dinner King/ Twin Room with Burj Khalifa View
...
  • 1 king bed or 2 single beds
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NYE 2020 With Gala Dinner King/ Twin Room
...
  • 1 king bed or 2 single beds
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Deluxe Room with Bay View
...
  • Room size: 32 m²/344 ft²
  • 2 single beds or 1 king bed
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湾景豪华特大床房
...
  • Shower
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湾景甄选双床房
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Canal Central Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Canal Central Hotel?

Canal Central Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Canal Central Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Canal Central Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Canal Central Hotel. Adults can enjoy breakfast offered with an additional charge of 110 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Canal Central Hotel?

Canal Central Hotel features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Canal Central Hotel?

Canal Central Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Property ranking|Compared to 2,523 Dubai properties
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Cleanliness score
8.6/10
Service score
8/10
Value for money score
7.8/10
Location score
8/10
Better than
93
%
of Dubai properties
Better than
90
%
of Dubai properties
Better than
89
%
of Dubai properties
Better than
89
%
of Dubai properties
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Overall rating:

8.4

Excellent
3,408 reviews
Cleanliness
8.7
Facilities
8.2
Location
8.0
Read all reviews >
More about Canal Central Hotel

More about Canal Central Hotel

Nestled in the heart of Business Bay, Canal Central Hotel is an ideal spot from which to discover Dubai. With its location just 14 KM from the city center and 15 KM from the airport, this 5-star property attracts numerous travelers each year. With its convenient location, the property offers easy access to the city's must-see destinations.

Canal Central Hotel offers impeccable service and all the essential amenities to invigorate the weary traveler. Facilities like free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, fireplace are readily available for the convenience of each guest.

Guests can choose from 278 rooms, all of which exude an atmosphere of total peace and harmony. The property's recreational facilities, which include fitness center, sauna, outdoor pool, spa, massage are designed for escape and relaxation. Canal Central Hotel is your one-stop destination for quality accommodation in Dubai.

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Most talked about facilities

Swimming Pool

2 mentions

Housekeeping

1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal
Vegetarian
Vegan
Full English/Irish
Gluten-free
Kosher

Restaurants on site

La Cruise
Cuisine:International
Menu:Buffet, A-la-carte
Lilly's Social House & BAR
Cuisine:Cajun/Creole
Menu:Buffet
Pool BAR
Cuisine:International
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Canal Central Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.7
Facilities8.2
Location8.0
Service8.2
Value for money7.8
High score for Dubai
Rating
9+ Exceptional (15)
8-9 Excellent (3)
7-8 Very Good (3)
6-7 Good (2)
<6 Below Expectation (7)
Time of the year
Mar - May (4)
Jun - Aug (5)
Sep - Nov (6)
Dec - Feb (15)
Don't miss out!Users are booking a place in Dubai every 1 minutes on Agoda.com
All guests (95)
All room types
All languages

Show reviews that mention 

Showing 30 verified guest comments
12
10.0
Exceptional
Nuria from United Kingdom
Family with teens
Superior Room
Stayed 2 nights in January 2020

Wonderful stay”

It was an amazing stay at Canal Central hotel,Breakfast was lovely,Rooms are clean,cleaners are doing great job.Very friendly location,my kids could hire the bikes and ride around the canal .Thanks for early check in offer.Good smile and service from the indian lady who serves breakfast,we will call again soon.Regards Masawi's.

Reviewed January 06, 2020

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8.4
Excellent
Jems from Philippines
Group
Superior Room
Stayed 1 night in August 2019

PERFECT VIEW FROM THE POOL”

I super love the view from the pool i stayed here for one night only to get the perfect shot of the dubai skyline. I love the room so spacious and carpeted. I hope that you closes the pool late because 7pm is to early. The front desk is not approachable and not smiling at all but overall i love my stay here

Reviewed September 17, 2019

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Dear Jems, Thank you for writing such a generous and kind review and pointing out the amazing facilities on offer. We are highly committed to ensuring our guest satisfaction is met. We rely on you our guest, to tell us how we are doing and how we can improve, therefore, all your suggestions have been taken into account for improvement of our services. We are delighted to know you will consider a return visit and hope to more than achieve your expectations next time. Warm Regards, Guest Relation Team

Responded June 21, 2021
Canal Central Hotel
9.6
Exceptional
Sophia from Germany
Solo traveler
Superior Room
Stayed 1 night in August 2019

Amazing stay”

Amazing hotel, everything is absolutely clean, staff is also friendly and competent. Nice pool, big room, room service, concierge and good breakfast. Would definitely stay here again

Reviewed August 07, 2019

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Dear Sophia, We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon. Warm Regards, Guest Relations Team

Responded June 21, 2021
Canal Central Hotel
6.4
Good
Nasser from Saudi Arabia
Family with young children
Premium Room
Stayed 6 nights in December 2018

Good”

Small room with high price & low service. Room not clean till we make a call. Houskeeper response to the call take more than 30 minutes. Towels takes for renw and not received the new one till I call. Room daily supply not provide till I call for it and take time. Room service staff not speaks Arabic or English. Supplies I received for one or two person while they know we’re 2 adults & 2 children. Second, the restaurant service very very bad and there is now respect. I ordered dinner to my room and takes more than one hour while he said 30 minutes, dinner not received at one time , Every 10 minute received one order. Also, when the dinner delivered to my room it was cooled & not fresh. Also, second day I went to the restaurant and make an order from night shift supervisor of restaurant and he said have a seat, so I was waiting 45 minutes with no respond , when I came to cashier I found the supervisor inside kitchen eating , I asked for my order he said sorry have a seat

Reviewed January 04, 2019

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Dear Nasser, Thank you for sharing your feedback. It’s quite disappointing to know that your recent stay experience wasn’t entirely perfect and you encountered challenges with room cleanliness. Please know that this is not reflective of our usually very high standards as our Housekeeping Team works tirelessly to ensure hotel public areas and guest rooms are in immaculate condition. We have already shared your concerns with our Executive Housekeeper, so he can take it up with the team and work on improvements. We hope the above will not impact your decision to visit us again and we will be happy to welcome you back to Canal Central. Warm Regards, Guest Relation Team

Responded June 21, 2021
Canal Central Hotel
8.8
Excellent
Petr
Solo traveler
Premium Room
Stayed 2 nights in February 2019

Need a car”

Not so big room, but modern and with a great view to Burj Khalifa. Nice pool, restaurant, friendly staff, free parking. But difficult without car.

Reviewed March 11, 2019

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Dear Petr, Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us. Our staff sending you best wishes and we hope to see you again soon. Warm Regards, Guest Relations Team

Responded June 21, 2021
Canal Central Hotel
10.0
Exceptional
Shari from United Arab Emirates
Group
Superior Room
Stayed 1 night in December 2020

Loved it”

This hotel has exceeded our expectations.

Reviewed December 06, 2020

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Dear Shari, We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon. Warm Regards, Guest Relations Team

Responded June 21, 2021
Canal Central Hotel
6.0
hammad from United Kingdom
Business traveler
Superior Room
Stayed 1 night in December 2019

Looks better in the photos ”

Hotel was worth £170 a night tbh there’s better options for that price. Don’t be fooled with the photos

Reviewed January 04, 2020

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Dear hammad, On behalf of the entire team I would like to sincerely apologize for the inconvenience during your stay. Thank you for sharing your feedback online and giving us the opportunity to improve our service. I do hope that we will be able to welcome you back to Canal Central Business Dubai to deliver a memorable experience. Warm regards, Guest Relation Team

Responded June 21, 2021
Canal Central Hotel
10.0
Exceptional
Nuria from United Kingdom
Family with teens
Superior Room
Stayed 6 nights in December 2019

Fantastic”

Everything was beautful.Masawi's

Reviewed January 06, 2020

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Dear Nuria, We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon. Warm Regards, Guest Relations Team

Responded June 21, 2021
Canal Central Hotel
5.2
shtelyana from Bulgaria
Family with young children
Superior Room
Stayed 4 nights in January 2020

I would not recommend it to friends”

I was only satisfied with the cleanliness of the room, several people at the reception staff were not responsive

Reviewed January 29, 2020

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Dear shtelyana, Thank you for posting your review. Whilst it was a pleasure to have you as our guest at the Canal Central Hotel, we have noted that your stay was not up to your expectations on this occasion. Guest feedback is of immense value to us and please be assured that your comments have been shared with the relevant manager. Thank you for your time and we hope that your experience will not deter you from visiting us again. Warm Regards, Guest Relation Team

Responded June 21, 2021
Canal Central Hotel
4.4
seongryong from South Korea
Business traveler
Superior Room
Stayed 1 night in June 2019

No Water .( Water shower malfunction)。Check in time takes 40min”

No Water .( Water shower malfunction) nso that i can not shower in room 。Check in time takes 40min

Reviewed July 01, 2019

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Dear seongryong, Thank you for posting your review. Whilst it was a pleasure to have you as our guest at the Canal Central Hotel, we have noted that your stay was not up to your expectations on this occasion. Guest feedback is of immense value to us and please be assured that your comments have been shared with the relevant manager. Thank you for your time and we hope that your experience will not deter you from visiting us again. Warm Regards, Guest Relation Team

Responded June 21, 2021
Canal Central Hotel
5.2
Kurt from Switzerland
Couple
Superior Room
Stayed 1 night in January 2020

Above average”

With exception, the staff were very cold and not at all hospitable.

Reviewed January 26, 2020

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Dear Kurt, Thank you for taking time to share your review. We are disappointed to know that your recent stay experience was below average and your expectations weren’t met. Please know that this is not reflective of our usually very high service standards and we have already shared your concerns with our management team, so they can work together on improvements. Once again, thank you for your honest feedback. Should you decide to visit us again, we will be happy to welcome you back. Yours Sincerely, Guest Relation Team

Responded June 21, 2021
Canal Central Hotel
2.0
Diaconu from Romania
Couple
Superior Room
Stayed 8 nights in April 2021

Do not come here ”

This is not a 5 star hotel. The breakfast it is horrible and you don t have what to eat. It was the same for 8 days and the staff are Very rude. I am So upset that the hotel change our mood and we have a sad holiday . They Sell US a room with a view of burj kalifa for more money, and our friends that come the NexT day received the same room . Do not come here

Reviewed April 23, 2021

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Dear Diaconu, Thank you for taking time to share your review. We are disappointed to know that your recent stay experience was below average and your expectations weren’t met. Please know that this is not reflective of our usually very high service standards and we have already shared your concerns with our management team, so they can work together on improvements. Once again, thank you for your honest feedback. Should you decide to visit us again, we will be happy to welcome you back. Yours Sincerely, Guest Relation Team

Responded June 21, 2021
Canal Central Hotel
10.0
Exceptional
Remijio from United States
Group
Deluxe Partial Bay View King
Stayed 3 nights in April 2021

Flat out GREAT”

Location, food selection, amazing staff, and flat out Views from the room was everything we were looking for.

Reviewed April 05, 2021

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Dear Remijio, Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Canal Central hotel. Your feedback is greatly valued and we hope to see you again soon. Warm regards, Guest Relations Team

Responded June 21, 2021
Canal Central Hotel
8.0
Excellent
Zahia from France
Solo traveler
Superior Room
Stayed 10 nights in February 2021

Very good”

Merci a Issam le concierge

Reviewed February 19, 2021

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9.2
Exceptional
sabrina from France
Family with young children
Superior Room
Stayed 10 nights in November 2019

Tres bonne hôtel.”

La qualité du petit-déjeuner est à revoir pour un cinq étoiles.

Reviewed December 12, 2019

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Dear Sabrina, Thank you for writing such a generous and kind review and pointing out the amazing facilities on offer. We are highly committed to ensuring our guest satisfaction is met. We rely on you our guest, to tell us how we are doing and how we can improve, therefore, all your suggestions have been taken into account for improvement of our services. We are delighted to know you will consider a return visit and hope to more than achieve your expectations next time. Warm Regards, Guest Relation Team

Responded June 21, 2021
Canal Central Hotel
9.2
Exceptional
Shahid from France
Family with young children
Superior Room
Stayed 7 nights in May 2019

Exceptional”

Hotel propre piscine avec vue au top . Inconvénients : travaux et pas de resto ni navette

Reviewed June 11, 2019

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Dear Shahid, On behalf of the entire team I would like to sincerely apologize for the inconvenience during your stay. Thank you for sharing your feedback on-line and giving us the opportunity to improve our service. I do hope that we will be able to welcome you back to Canal Central Business Dubai to deliver a memorable experience. Warm regards, Guest Relation Team

Responded June 21, 2021
Canal Central Hotel
10.0
Exceptional
Michèle from Switzerland
Couple
Superior Room
Stayed 1 night in September 2018

Exceptional”

Superbe hôtel. Bien situé au bord du canal. Par contre et à plusieurs reprises, beaucoup de difficultés pour revenir à l’hôtel par taxi car beaucoup de chauffeurs ne connaissaient pas l’emplacement (interpellation de 10 à 15 chauffeurs)

Reviewed September 30, 2018

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Dear Michèle, Thank you for sharing your feedback and for choosing to stay with us. It is truly rewarding to know that you had an enjoyable and memorable stay at Canal Central Hotel. We also do appreciate that the service of our team has made a very positive impact during your stay. We hope to see you again soon for another wonderful experience! Warm regards, Guest Relations Team

Responded June 21, 2021
Canal Central Hotel
9.2
Exceptional
Glaucia from Brazil
Couple
Superior Room
Stayed 1 night in November 2020

Muito bom o hotel ”

Excelente Academia , Quarto limpo e confortável, hotel está novo , piscina e ótima! Recomendo.

Reviewed November 30, 2020

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Dear Glaucia, We are delighted to read your great experience at Canal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We certainly look forward to welcome you again soon. Best regards, Guest Relations Team

Responded June 21, 2021
Canal Central Hotel
5.2
yao from China
Family with young children
Superior Room
Stayed 2 nights in November 2019

性价比不高,很一般”

酒店地理位置一般,虽然离dubai mall 开车10分钟,但酒店周围什么都没有。 我所住的5层没有窗户,而且是连通房,虽然有一扇门是关着的,不过隔音还可以没有吵。我们订的另一间房在2楼,有个阳台还能通风。 床单有污渍,毛巾也比较旧。早餐味道一般,选择比较少。备注了要高楼层却给我们很低的楼层,感觉很不好。性价比很差,不推荐!唯一值得表扬的是,客房清洁做的很好。

Reviewed December 03, 2019

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Dear yao, We value your concern in taking the time to share your disappointment, please accept our sincerest apology for the inconvenience caused during you stay. we have taken note of your comment in regards your concern mentioned, and we will be doing the necessary and an immediate action to address this matter. Thank you and we hope that the above experience will not hinder you from considering the hotel as an option to stay during your next visit Regards, Guest Relations Team

Responded June 21, 2021
Canal Central Hotel
9.6
Exceptional
awadh from United Arab Emirates
Family with teens
Superior Room
Stayed 2 nights in October 2020

موقع ممتاز”

ممتاز جدا واشكر الموظف ميساء التميمي على تقديم الدعم وترقية الغرفة والترحيب بشكل مبدع والاستقبال ببشاشه وصدر رحب وحسن تنظيم الدور

Reviewed November 03, 2020

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Dear awadh, Thank you for sharing your positive comments with us. It was indeed a great pleasure having you as our guest at Canal Central Hotel, we are certainly glad that you had a comfortable stay. The team are making each and every effort so you feel that you are just at home. Thank you for recognizing the excellent services delivered to you and we hope to see you again soon. Warm regards, Guest Relations Team

Responded June 21, 2021
Canal Central Hotel
12
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