Canal Grande Hotel

Canal Grande Hotel

932 Santa Croce, Santa Croce, Venice, Italy, 30135
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Prestige Double Room - Bed Canal Grande Hotel
Prestige Double Room - Bed
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    Lobby Canal Grande Hotel
    Entrance Canal Grande Hotel
    Entrance Canal Grande Hotel
    Prestige Double Room - Bed Canal Grande Hotel
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    Exterior view Canal Grande Hotel

    Guest reviews

    9.2
    Exceptional
    /10
    (202 reviews)See what guests said
    8.0
    Very good

    "Great location, nice staff, good service."

    Kai S.

    -

    November 27, 2016

    9.6
    Exceptional service
    Recommended by 97% of guests

    Property highlights

    • 230 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Venice

    Exceptional
    Location
    9.3
    See map
    Exceptional location - 790 meters from city center
    Popular neighborhood
    Nearby
    Popular
  • Venice 2000100 m
  • Chiesa di Sant'Andrea della Zirada100 m
  • Gibigiana110 m
  • benor maschere110 m
  • Chiesa di Santa Maria di Nazareth150 m
  • Atelier Murano Glass Art Gallery150 m
  • Chiesa dei Scalzi150 m
  • Chiesa Di San Geremia170 m
  • Chiesa San Simeon Piccolo190 m
  • Chabad House Venice190 m
  • Value for money8.8
    Location rating9.3
    Nearest airportVenice Marco Polo Airport (VCE)
    Distance to airport7.2 km
    Select your room
    9.5
    Exceptional
    Room comfort & quality
    Prestige Double Room - Grand Canal View
    Prestige Double Room - Grand Canal View
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 double b...
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    Prestige Double Room
    Prestige Double Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 king bed
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    Prestige junior suite
    Prestige junior suite
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed
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    Suite - Grand Canal View
    Suite - Grand Canal View
    ...
    • Room size: 35 m²/377 ft²
    • Lagoon view
    • 2 single beds or 1 double b...
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    Prestige Double Room with Extra Bed
    Prestige Double Room with Extra Bed
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
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    triple prestige
    triple prestige
    ...
    • Shower
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    Double Single Use Prestige
    Double Single Use Prestige
    ...
    • Shower
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    Grand Canal Elegant Suite
    Grand Canal Elegant Suite
    ...
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      Standard With View Suite
      Standard With View Suite
      ...
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        Prestige Double Room
        Prestige Double Room
        ...
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          Have a question for Canal Grande Hotel?

          What people love about the property

          • 8.8
            Excellent

            "Room is very good and staff are so friendly good breakfast"

            ni R.

            |

            July 24, 2018

          • 9.6
            Exceptional

            "It was very quiet, easy access for the bus and railway stations."

            Georgina

            |

            March 16, 2017

          • 9.6
            Exceptional

            "Lovely position on the Grand Canal , breakfast was amazing with a large variety of foods ."

            Georgina

            |

            March 16, 2017

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          More about Canal Grande Hotel

          More about Canal Grande Hotel

          8.8
          Excellent

          "The hotel staffs are very nice and helpful."

          Christine

          |

          June 20, 2018

          An overview

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          What they offer

          7.2
          Very good

          "The staff were very nice and helpful."

          Venny

          |

          January 1, 2019

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (202)Booking.com Reviews (270)
          9.2
          /
          10
          Exceptional
          Cleanliness9.4
          Facilities8.8
          Location9.3
          Room comfort and quality9.5
          Service9.6
          Value for money8.8
          Provided by verified guests of Agoda
          All languages
          All guests (202)
          All room types

          Show reviews that mention 

          Showing 133 verified guest comments
          12345
          4.0
          Roee from Israel
          Couple
          Prestige Double Room
          Stayed 2 nights in January 2019
          Month forward mistakenly clicked dates, non refundable”
          While booking new year vacation starting December ending January, mistakenly booked this hotel for wrong month. Arrived at hotel 2 days after reservation and month before actual arrival, (as we didn’t know we had mistakenly took wrong dates), and even though it was clear to both sides that’s a very honest mistake, the only feeling we got is that they just don’t care, and won’t consider any kind of partial refund. I was particularly surprised because they had no damage from my order, since hotel and room type was vary vacant at the time, and since I agreed to take even partial refund, and because of their high rating which doesn’t fit such a behavior. Agoda called them by the hotel insisted. Must admit Agoda acted surprisingly well on this event, but the hotel, with his wish to gain from my loss, only made me feel like I’m walking money bill.
          Reviewed February 22, 2019
          8.4
          Excellent
          Chee
          Family with teens
          Prestige Double Room
          Stayed 3 nights in December 2018
          Great hotel location near train station”
          The location is great. Very near to train station. A 5 min walk across the bridge. Easy access to good food. Nice place. We upgraded to a suite room with Canal view. Great view. Staff are extremely friendly and helpful. Highly recommended.
          Reviewed December 22, 2018
          Dear Guest Chee, (we do not know your name but only your Agoda account's name). We thank you very much for your nice words, it is nice to know that your stay with us was very good wih us. We ask you to help us in order to know what we missed to have a 10 points Agoda evaluation. It is very important to us and we really appreciate your help, give us your suggestions and we will try to improve our service. We are looking for to welcoming you in our hotel in the future, we wish you all the best, always at your disposal, regards, Chiara - Reception
          Responded February 20, 2019
          Canal Grande Hotel
          10.0
          Exceptional
          CHUN from Taiwan
          Couple
          Prestige Double Room - Grand Canal View
          Stayed 1 night in November 2018
          Everything was Dreamlike!!!”
          The whole experience was just like a dream to me! Every personal in the hotel was very welcoming and friendly, and the room they reserved as my requested was too beautiful to be true! We’re on our honeymoon vacation and stop by Venezia for just one night. After pre-checking and stored our baggages, the waiter at the reception introduced the Venezia with lots of useful information and a map. The waiter even told us there would be a water taxi which will drive us to and from the Murano for free. They don’t have to and yet they reserved The Room that I really really want. It really made me feel surprised and I couldn’t be more happier!! (They even moved our stored baggage’s to our room before we checked in!) The waitress took us to our room and introduced the room’s facilities in person. The room was so beautiful that I couldn’t describe it with letters! Just one night was really too short! I wish I could stay more couple nights here!!
          Reviewed November 29, 2018
          8.8
          Excellent
          Teresa from Australia
          Couple
          Prestige Double Room - Grand Canal View
          Stayed 3 nights in September 2018
          Excellent”
          The hotel is conveniently located and is quiet. The room with the terrace was comfortable and the opportunity to sit on the terrace and watch passing traffic made it much more so. Hotel staff were helpful with any requests and breakfast was fresh, plentiful and well presented each day.
          Reviewed September 12, 2018
          9.2
          Exceptional
          Jiun from Malaysia
          Couple
          Prestige Double Room
          Stayed 3 nights in March 2017
          Excellent Hotel near train station”
          We had a very good time staying at Canal Grande. The room was clean and beautifully decorated. The toilet amenities were all there as well as slippers. There weren't many mains for sockets in the room that we were staying (standard double), so if you have many electronics that need the main you should prepare the necessaries. There wasn't any tea/coffee making facilities in the room but if you ask a staff will bring up a tray so you can make it in your room. Breakfast was good with lovely coffee & tea, cakes & biscuits, fruits & muesli, cold meat & cheese and bread. I would prefer fruit juices without added sugar and hopefully I will see it in the future. We stayed over end of March when Venice is not too busy yet so we weren't disturbed by noise from the street/river. On the weekend, outside the hotel there are some local youths kicking footballs - they kicked it very high up and hard so just be aware. The hotel is very close to the train station as well as water bus stop. There are a couple nice restaurants nearby Antica Besseta and A1 Garzoti. Next to A1 Garzoti is a supermarket where you can get bottled water. The staff are very friendly and helpful and we had a very good experience with the hotel. We will definitely stay here again when we return to Venice.
          Reviewed March 24, 2017
          8.0
          Excellent
          vicky from Australia
          Family with teens
          Prestige Double Room
          Stayed 2 nights in November 2015
          Really lovely staff ”
          Nice staff, close to train station, breakfast
          Nice stay, the young staff members couldn't be more helpful. The older lady at the front desk was a bit rude (refused to help with water taxi airport transfer as I booked it myself after being informed no water taxis available - language barrier perhaps as they meant just that one previous day) and calculated tax wrong.
          Reviewed November 15, 2015
          8.0
          Excellent
          Shirin from Singapore
          Couple
          Prestige Double Room
          Stayed 2 nights in June 2015
          Nice ”
          location, free boat ride to murano island, clean
          staff was friendly to show us the map and directions. Breakfast was not bad.. Room is comfortable size and clean. Had free boat ride to murano island. Near train station. But is quite dark and deep to walk in alone at night...
          Reviewed July 08, 2015
          9.7
          Exceptional
          Allyson from Singapore
          Couple
          Prestige Double Room
          Stayed 2 nights in December 2014
          The best hotel I experienced in Italy ”
          Sincere and top notch service, loved the Venetian style of hotel and rooms, excellent buffet breakfast quality and spread
          Coming from a Florence bnb I was delighted to check into Canal Grande hotel. Right from the start before my arrival I had emailed to the hotel asking about transport options to and from Venice train station and airport and the staff had been v responsive and provided clear directions. That had left me with a good first impression (I didn't get any response from another Venice hotel I had shortlisted). Upon arrival at the hotel I introduced my first name and asked if they needed my booking details. The lady surprised me by greeting me with my full name without looking at anything for reference. The staff obviously had done some clear homework on their guests arrival. I was really pleased, it later proved to be a v hassle free check in with the staff providing a map and recommendations on getting around. Room was fabulous with bath robes, good space area, comfortable bed and breakfast was fantastic with a wide selection of bread and ham. There is no doubt that this hotel is one of the finest in Venice and that I will certainly revisit again.
          Reviewed December 29, 2014
          9.7
          Exceptional
          Tony from United States
          Couple
          Prestige Double Room
          Stayed 1 night in March 2014
          Great hotel with great service”
          Location, friendly staff and good breakfast
          The staff was very friendly and helpful. The room wasn't big, but this is Venice so I didn't expect it to be. It's close to the train station and bus terminal for airport, so it's easier when taking your luggage yourself. The breakfast was great.
          Reviewed March 20, 2014
          10.0
          Exceptional
          Judy from Australia
          Couple
          Prestige Double Room
          Stayed 2 nights in July 2018
          Would highly recommend this hotel. In a quiet part of town but close enough to everything. ”
          Great location and fantastic staff. Quiet location as we don’t like crowds but could walk to all the tourist attractions. Water taxi right out the front of the hotel when needed. Nothing was too much for the staff. Delicious food and drink and coffee was the best I have had in a long time.
          Reviewed July 04, 2018
          10.0
          Exceptional
          Stephen from United States
          Couple
          Prestige Double Room
          Stayed 1 night in April 2018
          Outstanding ”
          Fantastic location on the Grand Canal, very convenient to walk around or the water transportation is very close. The staff was friendly, helpful and made us feel welcome. We enjoyed drinks on the waterfront deck which was a very nice experience. I would highly recommend and would stay again when in Venice.
          Reviewed April 24, 2018
          10.0
          Exceptional
          Patricia from United Kingdom
          Couple
          Prestige Double Room
          Stayed 2 nights in April 2018
          Great hotel in a great location. The staff were fabulous. ”
          The hotel is close to the train station and Bus station. Zapporetto stop was also close by. I really enjoyed staying away from the most crowded tourist areas around St Marks and there are lots of good restaurants and cafes across the bridge in the Cannaregio area. I would definitely stay here again.
          Reviewed April 14, 2018
          10.0
          Exceptional
          Adi from United States
          Couple
          Prestige Double Room
          Stayed 2 nights in March 2018
          Exceptional”
          I can't rave enough about this hotel! The staff was just the cherry on top. The room was fit for a king and everything was extelremely clean and in good taste! We literally felt like royalty staying here. Its a 6 minute walk from the train station which allowed us to get lost on our last day and still make it to the train on time. Did I mention exactly how wonderful the staff was? We were in a rush to get to the other side of town for a tour and didnt have time for breakfast, they insisted we take something to go. Never had that kind of service before - and always with a smile!!! From the moment we entered to the moment we left they made us feel so welcomed. Not to mention, we got engaged right on their breakfast balcony on the grand canal and I'm still gushing. I've never had a better stay at any hotel in my life and am so looking forward to being back next time I stay in Venice!!!
          Reviewed April 08, 2018
          7.2
          Very good
          Venny from Indonesia
          Family with teens
          Prestige Double Room
          Stayed 3 nights in December 2018
          Nice staff”
          Not too far from the train station, but keep in mind, there are lots of bridge to pass to go to the hotel which can be inconvenient if you carry big luggage. The staff were very nice and helpful.
          Reviewed January 01, 2019
          Dear Guest, (we do not know your name but only your Agoda account's name). We thank you very much for your nice words, it is nice to know that your stay with us was good. You are right in Venice there are more than 400 bridges to cross. The location of our hotel is very confortable one because not far from to the main points of arrival. To help to carry luggage, Venice provides public porters. The cost is not too high (ex. 2 bags from the train station or Piazzale Roma to the Hotel costs euros 10,00). We lindly ask you to help us in order to know what we missed to have a 10 points Agoda evaluation. It is very important to us and we really appreciate your help, give us your suggestions and we will try to improve our service. We are looking for to welcoming you in our hotel in the future, we wish you all the best, always at your disposal, regards, Chiara - Reception
          Show more
          Canal Grande Hotel
          10.0
          Exceptional
          ariel from United States
          Family with teens
          Prestige Double Room
          Stayed 2 nights in December 2018
          Vacation 2018”
          Great location. Roberto, Ramon, Alex and Valentina are amazing. Breakfast is delicious. The rooms are traditional and modern at the same time. Great place to stay. I will recommend it .
          Reviewed December 25, 2018
          8.8
          Excellent
          ni from Indonesia
          Family with young children
          Prestige Double Room with Extra Bed
          Stayed 2 nights in July 2018
          Very friendly staff ”
          Room is very good and staff are so friendly good breakfast
          Reviewed July 24, 2018
          10.0
          Exceptional
          DONG from Singapore
          Couple
          Prestige Double Room
          Stayed 1 night in June 2018
          Exceptional”
          Friendly Stuff, Outdoor Breakfast Area with Great View, Room is clean and Comfortable, Near to the transportation terminals !!!
          Reviewed June 29, 2018
          8.8
          Excellent
          Christine from Indonesia
          Solo traveler
          Prestige Double Room - Grand Canal View
          Stayed 1 night in June 2018
          Nice hotel nice service, overpriced”
          The hotel staffs are very nice and helpful. Super friendly. But I think the value is overrated for the hotel room.
          Reviewed June 20, 2018
          10.0
          Exceptional
          peter from United Kingdom
          Couple
          Prestige Double Room
          Stayed 5 nights in May 2017
          Exceptional”
          All the above -excellent, plus. Very friendly and efficient staff in particular chief receptionist who not only made us very welcome, she was extremely helpful with a view to all our questions and had excellent English. Special thanks to chief receptionist
          Reviewed June 06, 2017
          10.0
          Exceptional
          Richard from United States
          Couple
          Prestige junior suite
          Stayed 5 nights in May 2017
          fantastic boutique hotel”
          fantastic boutique hotel if you want to be near San Marco Square this is not the hotel for you but if you don't want to be in a crowded area with all the noise this is the perfect hotel for you exceptional staff easy access to the public water taxis I will go back there every time I go to Venice
          Reviewed May 18, 2017
          12345
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          Canal Grande Hotel
          |Exceptional 9.2
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          • Exceptional location
          • Scuola Grande di San Rocco
          • Venezia Santa Lucia Train Station is within 0.23 km