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Canal Quays Apartments

"Great facilities and special thanks to Sandy for the exceptional service."

Michelle - September 12, 2020
Studio Apartment Canal Quays Apartments
Swimming pool [outdoor] Canal Quays Apartments
Swimming pool [outdoor] Canal Quays Apartments
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Canal Quays Apartments

Lower Long Street, Roggebaai Canal, V & A Waterfront, Cape Town, South Africa, 8001 - See map
Free Wi-Fi
See map
Popular landmarks
Two Oceans Aquarium 1.0 km
Victoria & Alfred Waterfront 1.2 km
Lion's Head 2.2 km
Signal Hill 2.3 km
Table Mountain 4.7 km
Kirstenbosch National Botanical Garden 8.3 km
Robben Island Museum 13.6 km
Boulders Beach Penguin Colony 31.6 km
Cape Point Nature Reserve 48.9 km
Cape of Good Hope 49.5 km
Nearby landmarks
CTICC Parking P1 110 m
Cape Town International Convention Centre 190 m
Arabella Spa 210 m
CTICC - Cape Town International Convention Centre 250 m
CTICC 280 m
Consulate General of Angola 320 m
Marimba 360 m
Bodytec 410 m
Roggebaai Square 410 m
Protea North Wharf & ENSafrica parking entry 430 m

8.5

Excellent

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Health and Medical
First aid kit
  • 610 meters to public transportation

  • Airport transfer

  • Located in heart of Cape Town

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Cape Town every 8 minutes on Agoda.com
Value for money8.8
Distance to city center0.5 km
Location rating8.5
Nearest airportCape Town International Airport (CPT)
Distance to airport17.4 km

Rooms available at Canal Quays Apartments

Excellent
Room comfort & quality
8.7
Studio Apartment
...
  • Room size: 60 m²/646 ft²
  • Harbor view
  • 1 double bed
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Two Bedroom
...
  • Room size: 100 m²/1076 ft²
  • Harbor view
  • 2 single beds and 1 king be...
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One Bedroom
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 double bed
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Two Bedroom Executive
...
  • Room size: 140 m²/1507 ft²
  • Harbor view
  • 2 single beds and 1 double ...
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One Bedroom Executive
...
  • Room size: 80 m²/861 ft²
  • Harbor view
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at Canal Quays Apartments?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to Canal Quays Apartments?

Canal Quays Apartments is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Canal Quays Apartments has a car park right on site for maximum convenience. Parking is free for guests.

What is the smoking policy at Canal Quays Apartments?

Canal Quays Apartments does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Canal Quays Apartments?

MyCiTi Station Waterfront is the closest train, metro, or bus station, about 1.3 km away from Canal Quays Apartments.

What restaurants are nearby Canal Quays Apartments?

Canal Quays Apartments’s neighborhood is V & A Waterfront which includes popular restaurants such as One.Waterfront, Emily’s and Vovo Telo.

What popular shopping places are close to Canal Quays Apartments?

Shopping options in Canal Quays Apartments’s V & A Waterfront neighborhood include Alfred Mall Gallery, Victoria and Alfred Waterfront and Victoria's Jewellery.

What are popular attractions near Canal Quays Apartments?

Guests at Canal Quays Apartments can easily visit Two Oceans Aquarium, The Cape Wheel and Zeitz MOCAA located in the V & A Waterfront area.

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Explore the neighborhood

What people love about Canal Quays Apartments

  • 9.2

    Exceptional
    Cleanliness

    "Completely clean and adhering to Covid regulations."

    Michelle

    |

    September 12, 2020

  • 9.6

    Exceptional

    "Kitchen,bedroom,livingroom are ok.free parking"

    Juestin

    |

    November 13, 2019

  • 9.2

    Exceptional
    Staff 

    "😎 - Staff very helpful and accommodative."

    Moses

    |

    July 23, 2019

Property ranking|Compared to 4,501 Cape Town properties
See all rankings
Room comfort score
8.7/10
Cheapest price score
Room size
86 sqm.
Value for money score
8.8/10
Better than
99
%
of Cape Town properties
Better than
99
%
of Cape Town properties
Bigger than
99
%
of Cape Town properties
Better than
98
%
of Cape Town properties
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Overall rating:

8.4

Excellent
627 reviews
Cleanliness
8.8
Facilities
8.2
Location
8.5
Read all reviews >
What travelers say they love:
Location is perfect, I’ll definitely be booking again!
Bakhulule from South Africa
Solo traveler
More about Canal Quays Apartments

More about Canal Quays Apartments

Well-positioned on the canal waterway, Canal Quays Apartments is a perfect base to escape and enjoy a serene location with the stunning view of Cape Town. From here, guests are able to access several must-see attractions. The city’s financial district, various shopping centers, restaurants, and major attractions can be reached within a short distance. The property features spacious, self-catering apartments. Designed in modern décor, all apartments are fully furnished with large bedrooms, kitchens, and open-plan lounge/dining areas. Facilities also include Wi-Fi, parking, and a swimming pool. The staff is friendly and ready to provide impeccable services such as airport transfers, apartment orientation, housekeeping, and supplementary guest support services. With an ideal location and superb facilities to match, Canal Quays Apartments hits the spot in many ways.

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Most talked about facilities

Housekeeping

35 mentions

Internet

11 mentions

Taxi

6 mentions

View

6 mentions

What they offer

10.0

Exceptional
Spaciousness

"View spectacular Again fantastic Spacious apartment"

Christa

|

December 15, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Canal Quays Apartments from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.2
Location8.5
Room comfort and quality8.7
Service8.4
Value for money8.8
High score for Cape Town
Rating
9+ Exceptional (133)
8-9 Excellent (94)
7-8 Very Good (67)
6-7 Good (28)
<6 Below Expectation (42)
Time of the year
Mar - May (89)
Jun - Aug (70)
Sep - Nov (123)
Dec - Feb (82)
Don't miss out!Users are booking a place in Cape Town every 8 minutes on Agoda.com
All guests (627)
All room types
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Show reviews that mention 

Showing 364 verified guest comments
12345
9.3
Exceptional
Albert from United Kingdom
Couple
Stayed 2 nights in December 2014

Penthouse Apartment Cape Town”

The Penthouse Apartment - modern, large, spacious.

Three bedroomed apartment used by two couples. Lovely apartment, very modern, spacious, kitchen has everything you could want, lounge area provided plenty of seating areas. Struggled a little with the washing machine, need a little more information as to how operate it. Appreciate there were some instructions, but they didn't quite go far enough. Plenty of sun beds on the balcony, plenty of opportunities to eat, have a drink outside. Found staff very helpful, apartment was clean well kept. Only negative point, although the view from one side of the exterior isn't great, from the other side you have a great view of Table Mountain, although the road outside can be noisy early in the morning and between 3 pm and 7 pm in an evening. Didn't bother us greatly though. We have stayed in Canal Quays apartments on previous visits consequently we were aware of the view of the port area and the dust that it can create as it is a busy working port. The water taxis are now operating and we used them to get into and back from the V & A waterfront, through the day and until early evening. However when we stayed at the apartments previously you could walk back from the waterfront area and along the canal side back to the apartment. For some reason this access walkway has now been closed off, consequently to get back later in the evening you have to now use a taxi, wasn't greatly impressed. Did used to enjoy the walk back; we were informed by staff that this access point is under review, without this, these apartments are now cut off from the waterfront area. Hope they find a way of resolving this problem as this was one of the reasons we booked an apartment again. Would we return? Yes if/when in Cape Town again.

Reviewed February 03, 2015

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Dear Valued Guest. Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest Your Host

Responded July 18, 2019
Canal Quays Apartments
9.6
Exceptional
Tania from South Africa
Business traveler
Studio Apartment
Stayed 2 nights in October 2018

Very nice stay”

I attended a conference at the Cape Town International Convention Centre and stayed at Canal Quays Apartments. The location is excellent as it is a very short walk from the CTICC and also within walking distance from the V&A Waterfront. The hotel's no noise tolerance policy ensures a delightfully quiet and peaceful stay that enables one to fully enjoy the beautiful surroundings and it also ensures undisturbed rest. The staff are very friendly and helpful. I really enjoyed my stay and will most definitely use this hotel again when attending events at the CTICC.

Reviewed November 02, 2018

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Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Your Host

Responded July 18, 2019
Canal Quays Apartments
9.0
Exceptional
LI from Hong Kong SAR, China
Solo traveler
Studio Apartment
Stayed 3 nights in November 2012

Excellent apartment & excellent staff service”

A studio flat that has everything you need

i stayed at room 302, it was the best studio apartment i have had so far. anything you need to make a home, they have it. flat is neat and tidy. staff at the service counter was friendly and helpful. it is within walking distance to the v&a waterfront. you can buy food from the supermarket and cook a nice dinner while enjoying all the movies on dstv. love the washing machine and dryer in the flat, you could simply bring home good smelling clean clothes after a long trip. how nice! i would highly recommend the canal quay apartments to everyone who is looking for a nice decent place to stay at good value.

Reviewed December 09, 2012

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Dear Valued Guest. Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay! Your Host

Responded July 18, 2019
Canal Quays Apartments
9.3
Exceptional
Linda from South Africa
Couple
Studio Apartment
Stayed 2 nights in May 2012

Luxurious self-catering apartment”

Location

we found the apartment to be very comfortable and spacious. it has a clean, modern look and is fitted with all the necessary amenities. the welcoming breakfast in the fridge for the next morning was a nice touch. we had a lovely view on the canal and working harbor. the canal flows from the cape town international convention centre to the waterfront and is serviced by a sightseeing canal boat every 30 minutes, with a stop conveniently located at harbour bridge, right next to canal quays. good security and safe basement parking.

Reviewed May 14, 2012

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Dear Valued Guest I appreciate your positive feedback. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Your host

Responded July 18, 2019
Canal Quays Apartments
10.0
Exceptional
Olebile
Business traveler
Studio Apartment
Stayed 1 night in September 2019

Excellent Facility”

Canal Quays Apartments is the perfect place for a Cape Town visit. It;s proximity to the city's transport system and the CBD is very convenient. Just a few minutes walking distance to the famous V&A Waterfront Mall, what more could one ask for?

Reviewed November 22, 2019

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Dear Valued Guest Thank you for taking the time to give us your feedback about your stay at our establishment. I'm glad that you found our location convenient. We hope that you have been able to explore the area. If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Your Host

Responded December 02, 2019
Canal Quays Apartments
9.6
Exceptional
David from United Kingdom
Solo traveler
Studio Apartment
Stayed 2 nights in January 2017

Good value for money”

Clean and well equipped apartment competitively priced for Cape Town in the summer. Slightly tricky location to find, some 15 minutes from the main V&A waterfront even though it gives that as it's address. Overlooks industrial part of harbour but, whilst not very attractive, this wasn't noisy. Staff very good and well organised expecting my arrival and requiring minimal paper work.

Reviewed February 12, 2017

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Dear Valued Guest. Thank you for making our establishment your Home from Home when you're in Cape Town. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care. Your Host

Responded July 18, 2019
Canal Quays Apartments
8.8
Excellent
Warren from South Africa
Couple
One Bedroom Executive
Stayed 3 nights in January 2019

Awesome Place to stay in Cape Town”

Second time we have stayed here. Just a short walk of 800metres from the V&A Waterfront. Perfect location if you intend visiting local attractions such as V&A, Clifton, Camps Bay, Hout Bay, Cape Point, Simons Town, Table Mountain etc. the apartment was great value for money at half the price of surrounding hotels, very spacious and clean. Staff were really helpful and even gave us a room later on the day after check out to shower before flights home.

Reviewed January 22, 2019

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Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay! Your Host Marco

Responded July 17, 2019
Canal Quays Apartments
8.7
Excellent
Cecille from Philippines
Family with teens
Two Bedroom Executive
Stayed 4 nights in October 2014

Nice home away from home ”

Size of room, location, value for money

We were warned about the difficulty of finding the hotel from other reviews, so we made sure our pick up car knew where it was and we didn't have problems getting there. Checking in was ok. We just had to find the office as it was already after hours when we got there. The apartment was huge. We stayed in a 2-br apartment with Ample space for the living room, dining area and kitchenette. I liked the small pool/jacuzzi and den with a view of the canal. We just had problems with the washing machine and we had to call for assistance twice during our 4-day stay. It's quite a walk to the V&A waterfront though. We usually took a taxi going back. Overall happy with our stay and our choice of this property!

Reviewed May 03, 2015

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Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Your host

Responded July 18, 2019
Canal Quays Apartments
9.3
Exceptional
Linda from South Africa
Family with teens
Two Bedroom
Stayed 1 night in May 2013

Good location, spacious apartment, secure parking”

Well located, apartment size, secure basement parking

Well located, easy access to the V+A Waterfront by Canal boat and walking distance to the Cape Town International Convention Centre. The 2 bedroom apartment was very comfortable, spacious, clean and well equipped. Safe basement parking.

Reviewed May 08, 2013

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Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Your Host

Responded July 18, 2019
Canal Quays Apartments
9.6
Exceptional
Jolanta from United Kingdom
Family with young children
Two Bedroom Executive
Stayed 3 nights in February 2019

Fantastic apartments and staff ”

Plenty of space nicely furnished all you can ask for when looking for a place to stay in Cape Town. Only negative is the canal foot path closes at 7 pm so if you’re enjoying the V&A waterfront you need to cross a busy road to get back to the apartments

Reviewed February 11, 2019

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Dear Valued Guest I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to our establishment in the near future. Your Host Marco

Responded July 17, 2019
Canal Quays Apartments
9.6
Exceptional
Anele from South Africa
Business traveler
Two Bedroom
Stayed 3 nights in June 2018

Exceptional”

I stayed at Canal Quays with a colleague for a conference which was held at the CTICC. It's conveniently close to the CTICC- walking distance. The construction of the new building blocks the view and there was some noise from the construction workers. Apart from that the apartment we were in was so home,very nice and warm for the cold winter in the Cape. Staff members are nice & friendly. Thanks to Thembela who helped me out with printing of my conference papers with much ease.

Reviewed June 22, 2018

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Dear Valued Guest. I appreciate your positive feedback. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Your Host

Responded July 18, 2019
Canal Quays Apartments
9.6
Exceptional
Krishnee
Couple
Studio Apartment
Stayed 1 night in May 2019

Canal Quays Apartments”

Great place to stay from excellent staff (check-in & security staff), to location (walking distance to V&A and Cbd or cheap uber rides due to short distance) . the apartment it self (huge bed, all amenities crockery, washing machine/tv,etc). Its my second stay at canal Quays and looking forward to more. Last minute pricing is also great and definitely worth it

Reviewed May 15, 2019

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Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments, and we are pleased that you found value and hospitality during your stay. Regards, Guest Services Manager

Responded May 27, 2019
Canal Quays Apartments
9.2
Exceptional
Moses from Kenya
Solo traveler
Studio Apartment
Stayed 1 night in June 2019

Beautiful apartments by the sea”

Pros; - Location location location. Located in the safe CTICC yet a walking distance to the Waterfront. Perfect for exploring Cape Town. - Beautiful well appointed apartments with full loaded live-in facilities - Having the option to hop on a water taxi Taht stops outside the building is soo cool. Felt like Bond on his quests. 😎 - Staff very helpful and accommodative. - Sunsets are wicked from this vantage view Cons: I guess this was not their doing, but when I arrived there was no water for a good part of the day and the toilet had not been flushed when I walked into my room. Overall great experience with wonderful staff. Highly recommended.

Reviewed July 23, 2019

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Dear Valued Guest Thank you for taking the time to give us your feedback about your stay at our establishment. I'm glad that you found our location convenient. We hope that you have been able to explore the area. If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Your Host

Responded July 23, 2019
Canal Quays Apartments
8.3
Excellent
Michelle from Hong Kong SAR, China
Solo traveler
One Bedroom Executive
Stayed 9 nights in October 2014

A luxury home away from home”

Location, comfort and bed

I loved staying at Canal Quays. The location was key and the apartment was very comfortable and complete with washing machine and dryer as well as a fully equipped kitchen. It us excellent for long stays in Cape Town as you could literally cook yourself a proper meal. The only downside would be that housekeeping is not exceptional especially in terms of replenishing shampoos and shower gels. And once they even forgot to replenish the hand towel that they took away. Wifi is also not great. You have to continually log in and with only 1GB free, it really finishes very quickly. The dryer is also very noisy and does not dry well. Otherwise, everything is great.

Reviewed October 15, 2014

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Dear Valued Guest. Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Your Host

Responded July 18, 2019
Canal Quays Apartments
9.3
Exceptional
Winny from South Africa
Couple
Studio Apartment
Stayed 1 night in March 2014

Clean, modern and convenient”

Close to V&A Waterfront, modern room, good price

Check in and check out at Canal Quays was handled efficiently. The room exceeded my expectations. It is clean, modern and a bit luxurious. The view over the canal and working harbour is what we expected. The hotel is a stone's throw from the City Lodge Waterfront where I stayed before and the size of the room, the room design and the views are much better.

Reviewed March 26, 2014

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Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Your Host

Responded July 18, 2019
Canal Quays Apartments
8.7
Excellent
Barbara from Australia
Couple
Studio Apartment
Stayed 11 nights in August 2012

Great apartment, cleaned daily, easy location ”

Had everything you needed in the apartment

great apartment, modern and clean. daily housekeeping except sunday. had everything you needed from washing powders to dish washing liquids. tv had full range of channels. balcony pleasant, no real outlook quite industrial. the security guy when we arrived was very unhelpful but others during our stay seemed more friendly. the v & a waterfront is a good 15 min walk from apartments but very doable. perfect if you are at the cticc. we had a car which helped, but it seemed a perfectly safe area of town.

Reviewed September 09, 2012

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Dear Valued Guest I appreciate your positive feedback. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Your Host

Responded July 18, 2019
Canal Quays Apartments
8.3
Excellent
KHIN from Malaysia
Couple
One Bedroom Executive
Stayed 5 nights in September 2014

Surely will come back again.”

Great staffs. Value for money. Nice and clean premises.

Stay was great and my wife loves it very much. Access to V&A waterfront is not that convenient but the water taxi minimized the trouble you might got. Staffs are attentive and helpful so you have no trouble at all to get things assisted. You can do slight cooking in the kitchen and truly we enjoy it very much. 6 nights stay makes this apartment our home away from home, we love it very much. Surely will stay in this premises again whenever come back to Cape Town.

Reviewed November 15, 2014

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Dear Valued Guest I appreciate your positive feedback. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Your Host

Responded July 19, 2019
Canal Quays Apartments
10.0
Exceptional
Richard from Philippines
Business traveler
One Bedroom Executive
Stayed 5 nights in November 2019

Great place to stay right on the canal...”

Was in Cape Town for a conference, but the conference hotels were high. Looked around and found Canal Queues, and reserved. Got in, the room was fully loaded, great view of the canal (actually could see the QE2 berthing from my balcony). Solid internet. Would definitely stay again.

Reviewed November 25, 2019

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Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay! Your Host

Responded December 03, 2019
Canal Quays Apartments
9.6
Exceptional
Ronsley from South Africa
Business traveler
Studio
Stayed 6 nights in November 2018

Great Location - absolute tranquility! ”

Close to free ways - but not with the sound effects. Chilled environment Walking distance to CBD and waterfront Great location if you’re attending the Cape Town International Convention Centre. Very safe and secure. Fully fitted apartments - the ABSOLUTE HOME AWAY FROM HOME!

Reviewed November 17, 2018

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Dear Valued Guest. Thank you for taking the time to give us your feedback about your stay at our establishment. I'm glad that you found our location convenient. We hope that you have been able to explore the area. If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Your Host

Responded July 17, 2019
Canal Quays Apartments
10.0
Exceptional
John from Australia
Group
Studio Apartment
Stayed 3 nights in June 2019

Great place to Stay in Cape Town”

The Waterfront is a great area, very central, to stay when visiting Cape Town. This company and this apartment block is very good. Modern clean facilities and well managed. Secure & safe. Great café for Breakfast close by or get your own provisions and cater for yourself.

Reviewed June 06, 2019

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Dear Valued guest I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to our establishment in the near future. Your Host Marco Nefdt

Responded July 02, 2019
Canal Quays Apartments
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