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Exterior view, Candeo Hotels Omiya in Saitama
Twin Room Non-Smoking - Guestroom, Candeo Hotels Omiya in Saitama
a tall building with a clock on the side of it, Candeo Hotels Omiya in Saitama
Lobby, Candeo Hotels Omiya in Saitama
Lobby, Candeo Hotels Omiya in Saitama
Interior view, Candeo Hotels Omiya in Saitama
Interior view, Candeo Hotels Omiya in Saitama

Removed from saved list

8.5

Excellent

3,541 reviews

3,541 reviews

Housekeeping9
View4
Shops3
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Nearby landmarks
Daiei 100 m
FM · NACK5 Tokyo Office 110 m
Kanezuka Park 130 m
Saitama City Space Theater 150 m
SONIC CITY 210 m
Omiya Train Station 260 m
American Pharmacy 300 m
HAISHIMA 300 m
ecute Omiya 330 m
Omiya Sakiragi 1-chome Park 440 m

Candeo Hotels Omiya

1-401-1 Sakuragicho, Omiya-ku, Saitama, Saitama, Japan, 330-0854 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Saitama, allowing you access and proximity to local attractions and sights. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and spa on-site.

Highlights

Sparkling clean

260 meters to public transportation

Front desk [24-hour]

Inside city center

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Sauna

Hot tub

Contactless check-in/out

Spa

This property is in high demand!

9 travelers have booked today.

Value for money8.2
Location rating8.6
Nearest airportHaneda Airport (HND)
Distance to airport42.3 km

Rooms available at Candeo Hotels Omiya

Twin Room Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Queen Single
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Corner Queen - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
King Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Queen Room - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Triple Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds and 1 double ...
Enter dates to see prices
SUPERIOR,TRIPLE ROOM -NON-SMOKING
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
STANDARD,DOUBLE ROOM -NON-SMOKING
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
STANDARD,DOUBLE ROOM -NON-SMOKING
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
SUPERIOR,TRIPLE ROOM -NON-SMOKING
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Candeo Hotels Omiya?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Candeo Hotels Omiya?

For those who wish to drive their own cars, Candeo Hotels Omiya has a car park right on site for maximum convenience. Parking is available for an additional charge.

Is breakfast offered at Candeo Hotels Omiya?

Wake up to a great buffet breakfast at Candeo Hotels Omiya. Western breakfast is available for guests. There's an additional charge of 2530 JPY for adults and 1650 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Candeo Hotels Omiya?

Candeo Hotels Omiya features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

What is the smoking policy at Candeo Hotels Omiya?

Candeo Hotels Omiya does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Candeo Hotels Omiya?

Omiya Train Station is the closest train, metro, or bus station, about 250 m away from Candeo Hotels Omiya.

What restaurants are nearby Candeo Hotels Omiya?

Candeo Hotels Omiya is located in Saitama, famous for good restaurants such as Saulty Innards Grilled Beef Bootan, Sakuragi and Bushu Udon Akane & Midori Dinig.

What popular shopping places are close to Candeo Hotels Omiya?

Candeo Hotels Omiya is located in Saitama area which features shopping places such as ecute Omiya, Cocoon City and Stellar Town.

What are popular attractions near Candeo Hotels Omiya?

Candeo Hotels Omiya is located in Saitama area, which is famous for attractions such as Kanezuka Park, Omiya Sakiragi 1-chome Park and Saitama City Museum.

What popular beaches are close to Candeo Hotels Omiya?

Candeo Hotels Omiya is located in the Saitama area, which includes Fujimi Garden Beach.

What popular natural sightseeing spots are close to Candeo Hotels Omiya?

Candeo Hotels Omiya is located in the Saitama area, which is famous for natural sightseeing destinations such as Sakuraso Park.

See map

Explore the neighborhood

What people love about Candeo Hotels Omiya

  • 9.6

    Exceptional
    Cleanliness

    "The hotel itself is new and clean with a good view."

    Peijung

    |

    February 13, 2023

  • 9.6

    Exceptional
    Cleanliness

    "All facilities are new and clean."

    Varaporn

    |

    January 23, 2023

  • 8.4

    Excellent
    Location

    "Convenient location: very close to shops, department store, malls, car rental and only 5 minutes walk from Omiya JR station."

    Yip

    |

    January 23, 2023

Property ranking|Compared to 85 Saitama properties
See all rankings
Cheapest price score
Cleanliness score
9.2/10
Value for money score
8.3/10
Service score
8.5/10
Better than
95
%
of Saitama properties
Better than
94
%
of Saitama properties
Better than
93
%
of Saitama properties
Better than
91
%
of Saitama properties
Overall rating:

8.5

Excellent
3,541 reviews
Cleanliness
9.2
Facilities
8.7
Location
8.6
Read all reviews >
What travelers say they love:
Love the room and spa facility!
Grace from Singapore
Family with older children
More about Candeo Hotels Omiya

More about Candeo Hotels Omiya

Candeo Hotels Omiya

Take advantage of a wealth of unrivaled services and amenities at Candeo Hotels Omiya. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. The hotel provides front desk services such as luggage storage for guests' convenience.
Wear your favorite outfits again and again thanks to the laundromat and laundry service offered at Candeo Hotels Omiya. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Candeo Hotels Omiya, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Candeo Hotels Omiya. Warm up at the end of the day with a visit to the hot tub, spa and sauna.


Reasons to stay here

Spend less here on rooms than you would at 97% of other accommodations in the city.
This hotel's facilities score higher than 95% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 94% of other options in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hot tub
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Kitchen
  • Restaurants
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [charges apply]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Bathtub
  • Carpeting
  • Clothes rack
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • Linens
  • Non-smoking
  • Pajamas
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses

Location

1-401-1 Sakuragicho, Omiya-ku, Saitama, Saitama, Japan, 330-0854
Excellent
Location

8.6

Airports
  • Haneda Airport (HND)
    42.3 km
  • Narita International Airport (NRT)
    71.2 km
Public transportation
  • Omiya Train Station
    260 m
  • Kita-omiya
    1.3 km
Hospital or clinic
  • American Pharmacy
    300 m
Convenience store
  • Family Mart
    220 m
Cash withdrawal
  • ATM
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children 6-11 years old will be charged JPY 1,650 for breakfast per day.
  • Children 3-6 years old will be charged JPY 880 for breakfast per day.
  • Children under 3 years old will receive meals free of charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until03:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)2530 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 321
  • Room voltage100
  • Year property opened2019

Reviews of Candeo Hotels Omiya from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.2
Facilities8.7
Location8.6
Service8.5
Value for money8.2
High score for Saitama
Rating
9+ Exceptional (84)
8-9 Excellent (21)
7-8 Very Good (24)
6-7 Good (13)
<6 Below Expectation (6)
Time of the year
Mar - May (22)
Jun - Aug (18)
Sep - Nov (38)
Dec - Feb (70)

Show reviews that mention 

Showing 148 verified guest comments
12345
9.6
Exceptional
Nancy from United States
Couple
Deluxe Queen Single
Stayed 2 nights in January 2020

This was our second time of our trip staying here. It was a great location- ”

Easy access Omiya train station. And then Tokyo and Trains to other parts of the countryLots of restaurants in and near the station. Both times we had a corner room with great views - including seeing Mt Fuji most every day. We didn’t do the breakfast this time. There are lots of places close by to get good for less. Loved the spa and amenities. Including an amenity bar in the lobby. Only wish they also offered some body lotion. They also let us check in a bit early this time. Housekeeping were terrific . Found some problems with English with some of the front desk staff and they could maybe smile a bit more! Would definitely stay here again!

Reviewed January 12, 2020

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Thank you for staying at Candeo Hotels Omiya. It was the best you could have your comfortable stay. If you have another chance, please use our hotel. Best regards Candeo Hotels Omiya Miyagawa

Responded January 12, 2020
Candeo Hotels Omiya
10.0
Exceptional
Anders from Japan
Family with young children
Superior Triple Room
Stayed 2 nights in August 2021

Outstanding ”

Perfect location, great view, onsen on top floor with view over the whole city. New and very clean.

Reviewed August 17, 2021

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この度はカンデオホテルズ大宮にご宿泊頂き、誠にありがとうございます。 また、このような高評価を頂き大変光栄でございます。 今後もお客様がご安心してお過ごし頂けるよう、サービス向上に努めて参りますので、大宮にお越しの際は是非当ホテルをご利用頂きますと幸いです。 またのご利用お待ちしております。 カンデオホテルズ大宮

Responded February 02, 2022
Candeo Hotels Omiya
9.6
Exceptional
Nancy from United States
Family with teens
Corner Queen - Non-Smoking
Stayed 4 nights in January 2020

Nice new hotel near train ”

Very nice hotel. Rooms are small but nicely done. Lots of amenities. Lovely spa on top floor indoor and outdoor soaking tubs. Cleaning staff very attentive. Front desk staff helpful but many with limited English whip has was hard for them and us if our sin wasn’t there to translate. Also a few more smiles might help. We loved our room ( both times) had a corner queen on a higher floor and as there were a number of dats if clear weather we got to enjoy fantastic views of my Fuji. Very convenient hotel and very lovely. Will stay there again

Reviewed January 13, 2020

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Thank you for your comment. We are really glad to hear that you could enjoy our facilities well. We will make an effort to improve our staffs' English skills as soon as possible. We would be happy if you visit our hotel again in near future. Have a safe flight. Best regards, Candeo Hotels Omiya Japan Junhyun Baik

Responded January 13, 2020
Candeo Hotels Omiya
10.0
Exceptional
Chanidapha from Thailand
Family with young children
Queen Room - Non-Smoking
Stayed 1 night in November 2019

Excellent”

Near Omiya station, very clean nice view. We love it.

Reviewed November 29, 2019

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Dear Sir or Madam, Thank you for your staying at Candeo Hotels Omiya. Our hotel is a 6 minute walk from JR Omiya Station. In addition, you can see the Shinkansen running from the lobby on the 13th floor and view Mt. Fuji on a sunny day from the lounge. If you have another opportunity, please use our hotel. Best regards Candeo Hotels Omiya Miyagawa

Responded November 29, 2019
Candeo Hotels Omiya
10.0
Exceptional
Karen from Hong Kong SAR, China
Family with young children
Queen Room - Non-Smoking
Stayed 1 night in December 2019

New and cozy”

Love the design of the hotel, wooden feel. It is very new and have restaurants nearby.

Reviewed January 02, 2020

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Thank you so much for your staying at our hotel as well as your compliment. We will try as much as possible to satisfy guest better in the future. We are looking forward to your staying in the future. Kandeo Hotel Omiya Front Chan

Responded January 03, 2020
Candeo Hotels Omiya
9.2
Exceptional
Nancy from United States
Couple
Deluxe Queen Single
Stayed 4 nights in December 2019

Omiya stay ”

We stayed here as it was close proximity to our sin. It’s very close to the Omiya station so we could easily get in to Tokyo and also get the Shinkansen train out to the mountains. Place is new. Lovely spa on top of hotel. Rooms are nice tho small to us but normal by Japanese standards. Our room faced west and every morning but the last we had a beautiful view of Mt Fuji. It was stunning. Also get th e view from the lobby and restaurant in the 13 th floor and. The spa in the 14 th. They also have laundry. Our only concern really was that a number of the front desk staff didn’t speak English but our son helped out.sime. Also couldn’t find any tv channels

Reviewed December 31, 2019

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Thank you so much for your staying at our hotel. We also feel happy to get your comliments from you. We will also try as much as possible to improve our English skill in the future Looking forward to your stay in the future Kandeo Hotel Omiya Front Chan

Responded January 01, 2020
Candeo Hotels Omiya
10.0
Exceptional
Luis from United States
Couple
Queen Room - Non-Smoking
Stayed 1 night in March 2022

Best Hotel yet!!”

Great location, friendly staff, hotel was beautiful.

Reviewed March 09, 2022

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Thank you very much for staying at Candeo Hotels Omiya. I am glad that the customer seems to be satisfied. We will continue to strive to improve our service, so please use the Candeo Hotels Omiya when you visit Omiya again. We look forward to serving you again. Candeo Hotels Omiya

Responded June 13, 2022
Candeo Hotels Omiya
10.0
Exceptional
Ikuo from United States
Couple
Queen Room - Non-Smoking
Stayed 2 nights in November 2019

Bath at roof top was excellent ”

Great hotel

Reviewed November 29, 2019

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Thank you very much for your stay at our hotel. Thank you very much for your compliment. We will try as much as possible to satisfy guests in the future. We are looking forward to your stay the next time. Candeo Hotel Omiya Chan .

Responded November 30, 2019
Candeo Hotels Omiya
9.2
Exceptional
Vera from Philippines
Couple
Queen Room - Non-Smoking
Stayed 2 nights in December 2019

great location! ”

The hotel is very new, clean and location is perfect! Just a few minutes away from the station. Would definitely stay here again if I will be in the area.

Reviewed December 09, 2019

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Thank you so much for your compliment. In the future we will try as much as possible to satisfy guest's hope. We are looking forward to your stay next time.

Responded December 10, 2019
Candeo Hotels Omiya
8.4
Excellent
Nancy from United States
Family with teens
Corner Queen - Non-Smoking
Stayed 4 nights in December 2019

Omiya stay”

We stayed here as it was close proximity to our sin. It’s very close to the Omiya station so we could easily get in to Tokyo and also get the Shinkansen train out to the mountains. Place is new. Lovely spa on top of hotel. Rooms are nice tho small to us but normal by Japanese standards. Our room faced west and every morning but the last we had a beautiful view of Mt Fuji. It was stunning. Also get th e view from the lobby and restaurant in the 13 th floor and. The spa in the 14 th. They also have laundry. Our only concern really was that a number of the front desk staff didn’t speak English but our son helped out.sime. Also couldn’t find any tv channels in English but we don’t usually watch anyway. I did ask to have a 1 hour delay to check out and they said no tho I joined the Candeo club. Evidently even with that you have to have booked directly with Candeo chain to get the benefit. We would stay here again because if location and overall facilities.

Reviewed December 31, 2019

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Thank you so much for staying at our hotel . We felt very happy to get compliment from you but we also feel sorry for making your feel uncomfortable about the time and our service. We will also try as much as possible to satisfy guests as well as improve our English skills. We are looking forward to your stay in the future. Kandeo Hotel Omiya Front Chan.

Responded January 01, 2020
Candeo Hotels Omiya
8.8
Excellent
satoshi from Japan
Couple
Queen Room - Non-Smoking
Stayed 1 night in June 2022

Excellent”

The hotel is excellent, but the manners of the guests are not so good.

Reviewed June 23, 2022

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8.4
Excellent
Choo from Malaysia
Family with teens
Twin Room Non-Smoking
Stayed 1 night in December 2019

Near to station and the hot bath is great !”

Pretty amaze with the hot bath. My kids love it. The 13th floor scenery was great. Can see Mount Fuji clearly. Breakfast variation is great too.

Reviewed December 30, 2019

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Thank you so much for staying at our hotel . We felt very happy to get compliment from you. We will also try as much as possible to satisfy guests . We are looking forward to your stay in the future. Kandeo Hotel Omiya Front Chan.

Responded January 01, 2020
Candeo Hotels Omiya
8.8
Excellent
Nasa from Hong Kong SAR, China
Couple
Queen Room - Non-Smoking
Stayed 1 night in January 2020

modern hotel ”

i love the sky onsen delicious breakfast !

Reviewed January 16, 2020

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Thank you for your staying at Candeo Hotels Omiya. We are glad that you enjoyed our stay. If you have another chance, please use our hotel. Best regards Candeo Hotels Omiya Miyagawa

Responded January 16, 2020
Candeo Hotels Omiya
8.4
Excellent
Agnes from Singapore
Family with teens
Queen Room - Non-Smoking
Stayed 2 nights in December 2019

Excellent”

The newly opened hotel is 5+ min walk from the station, passing through Sogo & it is next to Bic Camera. There is no wardrobe, which makes the room spacious & there is also no safe in the room

Reviewed January 03, 2020

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Thank you so much for your staying at our hotel as well as your compliment. We are looking forward to your staying the next time Kandeo Hotel Omiya Front Chan

Responded January 04, 2020
Candeo Hotels Omiya
8.0
Excellent
Seemon from Canada
Couple
Queen Room - Non-Smoking
Stayed 1 night in November 2019

Clean but a bit expensive ”

Clean, but a bit expensive for this location. No coffee or tea provided in room. That’s very strange, even I called and asked front desk, they won’t provide u any tea bags or even instance coffee

Reviewed December 02, 2019

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Dear Sir/Madam Thank you for your staying at Candeo Hotels Omiya. We are considering introducing tea packs that customers can drink in their rooms. Best regards Candeo Hotels Omiya Miyagawa

Responded December 04, 2019
Candeo Hotels Omiya
7.6
Very good
TEDDY from United States
Couple
Queen Room - Non-Smoking
Stayed 1 night in February 2020

80”

New clean hotel

Reviewed February 04, 2020

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Thank you for your staying at Candeo Hotels Omiya. We are delighted that you have been comfortable. If you have another chance, please use our hotel. Candeo Hotels Omiya Miyagawa

Responded February 04, 2020
Candeo Hotels Omiya
10.0
Exceptional
chao from Taiwan
Family with teens
Queen Room
Stayed 1 night in January 2023

Exceptional”

great

Reviewed March 08, 2023

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10.0
Exceptional
Yu from Singapore
Group
Superior Triple Room
Stayed 4 nights in February 2023

convenient location and helpful staff”

also the sky spa (onsen) is the best!!!!!!

Reviewed March 05, 2023

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9.6
Exceptional
Peijung from Taiwan
Family with teens
Superior Triple Room
Stayed 2 nights in February 2023

Clean and new”

The hotel locates in the west side of Omiya station. It is in a quiet neighborhood. It takes less than 10 minutes walk to the business area (east side of the station) so it is very convenient. The hotel itself is new and clean with a good view.

Reviewed February 14, 2023

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10.0
Exceptional
Grace from Singapore
Family with teens
Superior Triple Room
Stayed 1 night in February 2023

Best hotel at omiya!!”

Love the room and spa facility! Staffs could speak English well and location is very near to train station

Reviewed February 14, 2023

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