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Candeo Hotels Osaka Namba
Deluxe King Non Smoking - Room plan, Candeo Hotels Osaka Namba in Osaka
Lobby, Candeo Hotels Osaka Namba in Osaka
Lobby, Candeo Hotels Osaka Namba in Osaka
Interior view, Candeo Hotels Osaka Namba in Osaka
Interior view, Candeo Hotels Osaka Namba in Osaka
Entrance, Candeo Hotels Osaka Namba in Osaka

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8.6

Excellent

8,473 reviews

8,473 reviews

See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Soemoncho

100 m

Doton Plaza

140 m

foodium

150 m

Hoanji Temple Nanbo

200 m

Murphy’s

220 m

Popular landmarks
Dotonbori

450 m

Kuromon Market

610 m

Shinsaibashi-Suji Shopping Street

730 m

Minami (Namba)

1.2 km

Tsutenkaku

2.0 km

Closest landmarks
Drug Sugi

230 m

Harada Clinic

240 m

Blarney Stone

260 m

CLUB LIFE

300 m

ODA

320 m

Candeo Hotels Osaka Namba

2-2-5 Higashi-shinsaibashi, Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0083 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 4 stars, this high-quality property provides guests with access to massage, spa and sauna on-site.

Highlights

Located in heart of Osaka

Front desk [24-hour]

Excellent breakfast

Excellent view

410 meters to public transportation

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Car park [on-site]

Contactless check-in/out

Sauna

Spa

Smoking area

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money8.4
Location rating8.8
Nearest airportOsaka International Airport (ITM)
Distance to airport14.3 km

Rooms available at Candeo Hotels Osaka Namba

Corner City View Twin Room - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Deluxe City View King Room with Sofa Bed - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 sofa bed and 1 super king...
Enter dates to see prices
Executive Twin Room with Sofa Bed - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Executive Sofa Twin Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Run of House
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Queen - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Candeo Hotels Osaka Namba?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Candeo Hotels Osaka Namba?

For those who wish to drive their own cars, Candeo Hotels Osaka Namba has a car park right on site for maximum convenience. Parking is available for a fee of 2800 JPY per day. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Candeo Hotels Osaka Namba?

Wake up to a great buffet breakfast at Candeo Hotels Osaka Namba. There's an additional charge of 1980 JPY for adults and 1080 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Candeo Hotels Osaka Namba?

Candeo Hotels Osaka Namba does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Candeo Hotels Osaka Namba?

The closest train, metro, or bus station to Candeo Hotels Osaka Namba is Nagahoribashi Subway Station, 430 m away.

What restaurants are nearby Candeo Hotels Osaka Namba?

Restaurants including Hokkyokusei, Meijiken and LiLo Coffee Roasters are popular in Candeo Hotels Osaka Namba’s neighborhood which is known as Shinsaibashi.

What popular shopping places are close to Candeo Hotels Osaka Namba?

Shopping options in Candeo Hotels Osaka Namba’s Shinsaibashi neighborhood include Doton Plaza, Don Quijote Dotombori and Suomachi-dori (Europe-dori) Street.

What are popular attractions near Candeo Hotels Osaka Namba?

Guests at Candeo Hotels Osaka Namba can easily visit Shinsaibashi-Suji Shopping Street, Minami (Namba) and Midosuji Street located in the Shinsaibashi area.

See map

Explore the neighborhood

What people love about Candeo Hotels Osaka Namba

  • 10

    Exceptional
    Cleanliness

    "Great size for its location, clean and the rooftop onsen is a bonus"

    Victoria

    |

    November 11, 2020

  • 10

    Exceptional
    Cleanliness

    "Great size for its location, clean and the rooftop onsen is a bonus"

    Victoria

    |

    November 11, 2020

  • 8

    Very good
    Location

    "Very nice hotel and great spot"

    wendy

    |

    January 19, 2021

Property ranking|Compared to 3,592 Osaka properties
See all rankings
Location score
8.8/10
Service score
8.8/10
Cleanliness score
8.9/10
Couples review score
8.6/10
Better than
93
%
of Osaka properties
Better than
93
%
of Osaka properties
Better than
93
%
of Osaka properties
Better than
92
%
of Osaka properties
Overall rating:

8.7

Excellent
8,467 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.8
Read all reviews >
What travelers say they love:
The rooms are clean and staffs are very helpful.
Leah from Philippines
Family with young children
More about Candeo Hotels Osaka Namba

More about Candeo Hotels Osaka Namba

Candeo Hotels Osaka Namba

You'll love the exceptional convenience during your stay at Candeo Hotels Osaka Namba, located right in the heart of the city center, with an easy access to everything in Osaka.
The superior services and facilities offered at Candeo Hotels Osaka Namba will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Osaka can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
The hotel provides front desk services such as luggage storage for guests' convenience. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Candeo Hotels Osaka Namba. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Candeo Hotels Osaka Namba. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Candeo Hotels Osaka Namba, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Candeo Hotels Osaka Namba with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, spa and sauna.


Around the property

With its convenient location, the hotel offers easy access to all Osaka has to offer. Photograph yourself in front of Osaka Castle located 3.1 km away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 93% of other accommodations in the city.
This hotel's facilities score higher than 94% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 93% of other options in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

100 mentions

Breakfast

56 mentions

Swimming Pool

6 mentions

Food & Dining

5 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Nepali
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Sauna
  • Spa
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Vending machine
Services and conveniences
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Smoke-free property
  • Smoking area
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Location

2-2-5 Higashi-shinsaibashi, Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0083
Excellent
Location

8.8

Airports
  • Osaka International Airport (ITM)
    14.3 km 21 min drive
  • Kobe Airport (UKB)
    25.6 km 47 min drive
Public transportation
  • Kintetsu-Nippombashi Station
    410 m
  • Nippombashi Subway Station
    410 m 6 min walk
Hospital or clinic
  • Drug Sugi
    230 m
Shopping
  • Shinsekai Ichiba
    2.0 km
Convenience store
  • 7 Eleven
    150 m 5 min drive
Cash withdrawal
  • ATM
    300 m 4 min walk

What's nearby

Popular landmarks
  • Dotonbori
    450 m
  • Kuromon Market
    610 m
  • Shinsaibashi-Suji Shopping Street
    730 m
  • Minami (Namba)
    1.2 km
  • Tsutenkaku
    2.0 km
  • Osaka Castle Park
    2.5 km
  • Osaka Castle
    3.1 km
  • Kuchu Teien Observatory
    4.1 km
  • Universal Studios Japan
    6.8 km
  • Osaka Aquarium Kaiyukan
    7.3 km
Nearby landmarks
  • Soemoncho
    100 m
  • Doton Plaza
    140 m
  • foodium
    150 m
  • Hoanji Temple Nanbo
    200 m
  • Murphy’s
    220 m
  • Drug Sugi
    230 m
  • Harada Clinic
    240 m
  • Aiau Bridge
    250 m
  • Blarney Stone
    260 m
  • WINS
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • The number of children allowed per bed is 1.
  • Children under 6 years old will receive meals free of charge.
  • Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
  • Rooms with breakfast do not include breakfast for children.
  • Hotel is unable to accept room type preference of the guests who book Run of House.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)1980 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsYes
  • Number of rooms 496
  • Room voltage110
  • Year property opened2017
Parking
  • Daily parking fee2800 JPY

Reviews of Candeo Hotels Osaka Namba from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.6
Location8.8
Service8.8
Value for money8.4
High score for Osaka
Rating
9+ Exceptional (1,884)
8-9 Excellent (595)
7-8 Very Good (655)
6-7 Good (135)
<6 Below Expectation (230)
Time of the year
Mar - May (714)
Jun - Aug (749)
Sep - Nov (1,003)
Dec - Feb (1,033)
All guests (8,467)
All room types
All languages

Show reviews that mention 

Showing 3,499 verified guest comments
12345
10.0
Exceptional
Katrina from Philippines
Family with young children
Executive Deluxe City View King Room with Sofa Bed - Non-Smoking
Stayed 5 nights in April 2019

Candeo Hotel Namba perfect location if planning a trip in Osaka”

Location was superb near train station...a few minutes away from Dotonbori...Staff were friendly, very knowledgable of their work and very helpful. Room was clean however the size is a bit small, making it spacious will give more comfort to guests with several luggages like us who were traveling with children. Food is great...always looking forward for their delicious food to start out morning...All in all will definitely stay here again when we go back to Osaka and will even tell friends to book here if they are coming to Osaka. I hope they will also open hotel near Shibuya and Shinjuku area.

Reviewed May 01, 2019

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Thank you very much. We look forward to your next visit.

Responded May 02, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Mary from United States
Family with young children
Stayed 1 night in October 2019

Great stay ”

The location of this hotel was great! Just 2 blocks away from Dotonbori. Family Mart is just right across the street. So many restaurants and shopping around. The reason why we booked this hotel was the airport bus that was just across from the hotel at Doton Plaza. The bus brings you directly to Kansai airport for about $15. So it was great that we didn’t have lug our luggages and kids around the train station to get to the airport. Hotel was clean and had a spa free to use on the upper floor. Would definitely stay here again next time!

Reviewed October 21, 2019

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Thank you for your review on your recent stay at Candeo Hotels Osaka Namba. We are appreciate our location is good for you. Our team look forward to welcoming you back again soon ! Thank you. Best regards, Front desk Yuka Kataoka

Responded October 29, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Beatrice from New Zealand
Family with teens
Executive Deluxe City View King Room with Sofa Bed - Non-Smoking
Stayed 3 nights in January 2020

Compact stylish rooms with no storage. Fabulous onsen. ”

Staff were very accommodating and assisted with a change to our booking. The room was very small and would be perfect for 2 adults but we were three...the main issue is lack of storage. If you traveled without any bags is would be fine, but on a ski holiday we had a fair bit of stuff. The bed is an enormous super king, which is far too big for the room. The sofa-bed works well and had a window view. The window opened a few inches which was crucial as the room AC was noisy and either too hot or too cold. In Japan you can sleep with windows open even in big cities because there is almost no car horn 'tooting' going on! Small fridge was great and there were cups and glasses galore but very little in the way of tea-bags or condiments. No closet, no usable drawers or shelves. I think a clever design of the room would have provided solutions here. Bathroom was the smallest I have experienced in many trips to Japan. Onsen was fabulous and highly recommended. Free luggage storage.

Reviewed January 13, 2020

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Dear guest Thank you very much for having stayed at CANDEO HOTELS OSAKA NAMBA. We sincerely apologize the uncomfortable for what you have experienced. We take your point to our consideration to improve the situation, thank you very much for your constructive feedback, We hope to have an opportunity to welcome you back on your future travel to Osaka. Front staff Chiu

Responded February 24, 2020
Candeo Hotels Osaka Namba
10.0
Exceptional
JENNY from Singapore
Couple
Deluxe King Non Smoking
Stayed 5 nights in October 2019

Great stay and near to Dontonbouri ”

Location hotel very convenient, to Nippombashi subway walk about 5 mins to hotel and Namba station takes about 10 mins. Many stores and shop at the surrounding, very happening place in the night. Room is clean and considered quite big in japan hotel. The bed is big, like the onsen as I go in the early morning which no crowd , enjoying the pool and relaxing for the indoor and outdoor onsen. Breakfast is great too, like their bread station and is fresh made by their own.

Reviewed October 23, 2019

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Thank you for your feedback on Candeo Hotels Osaka Namba. It is great to hear you enjoyed your stay. We appreciate your review, and we look forward to welcoming you back to the hotel next time you are in Osaka. Best regards, Front desk Yuka Kataoka

Responded October 26, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Alice from Malaysia
Group
Twin Room with Sofa Bed - Non-Smoking
Stayed 2 nights in March 2019

Overall is great!”

It's located near to the bus station, which is convenient to travel to and from Kansai Airport, 1200 Yen per pax. It's near to a lot of shopping street such as Dotonbori, Shinsaibashi Street, luxury brands shops, and eating places. Hotel is very luxury, room is clean n big, breakfast is nice, staffs are friendly, spa is available. There's also a locker room which can leave luggage temporary before heading to airport at free of charge. Overall this hotel is great! Worth to stay!

Reviewed March 15, 2019

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Thank you very much. We look forward to your next visit.

Responded May 02, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Jessica from Australia
Couple
Superior Queen - Non-Smoking
Stayed 4 nights in October 2019

New, clean and modern hotel”

Hotel was only built in 2018, everything is new and clean. Superior double room was comfortable and spacious (for Japan). Great amenities with the onsen, laundry facilities, smoking rooms and baggage lockers. Best part was the complimentary honey buffet and happy hour wines in the evening plus the late night snack of rice and condiments. Location right near Dotonburi. Short walking distance from local subway stations. Really enjoyed our stay at Candeo Osaka.

Reviewed October 24, 2019

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Thank you for taking the time to share your experience at Candeo Hotels Osaka Namba! it is great to hear you were happy with your stay and we appreciate your valuable feedback. However we are sorry that we do not have the snack of rice for services so maybe you are confused with another hotel... Thank you for your feedback again and we would welcome the opportunity to have you stay with us again next time you are in Osaka. Best regards, Front desk Yuka Kataoka

Responded October 26, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Annie
Family with teens
Executive Twin Room with Sofa Bed - Non-Smoking
Stayed 5 nights in May 2019

So worth it!”

This is a nice hotel with perfect location when you want to be near dotonbori area. The hotel itself is new, clean and pretty. The staff are very welcoming. Shout out to front office girl Arisa for the warm welcome. She is very attentive to us and checking in was a jiffy too! Will come back to this hotel again on our next trip to this lovely city, Osaka! ❤️❤️❤️

Reviewed June 05, 2019

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Dear valued guest Thank you so much for styaing at candeo Hoteks Osaka Namba. Also, thank you for taking your time to leave this comment. We were glad that you have been enjoying your stay here. Even though we have so many nationalities including our staff and our guests, I am trying to prodide all guests we have with the most comfortable time during thire stay. In addition, our hotel has been located to the central cith of Osaka which enable you to go around the city very easily. Also, our hotel is quite new since we opened here two years ago. In order to keep our enviorment clean, we are focosing on the maintenance as well. Thank you again for your stay. We look forward to seeing you in the near futher. Sincerely, Candeo Hotels Osaka Namba Front desk Arisa Ishikawa

Responded June 06, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Harrison from United States
Group
Executive Deluxe City View King Room with Sofa Bed - Non-Smoking
Stayed 2 nights in January 2020

An Excellent Hotel in Osaka”

This hotel offers a lot, and I got a very good price for it. The location is amazing, right in the middle of Namba, and close to train stations. Everything was perfectly clean. The staff was helpful and friendly. I was impressed with the sauna and open air bath, as well as the relaxation area on the top floor. I would love to stay here again.

Reviewed January 06, 2020

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Dear guest, Thank you for staying with Candeo Hotels Osaka Namba. We would like to see you again. And hope you had lovely vacation with us. Thank you. Front Desk Sashini.

Responded February 11, 2020
Candeo Hotels Osaka Namba
10.0
Exceptional
Mike from United States
Couple
Superior Queen - Non-Smoking
Stayed 2 nights in December 2019

A lovely hotel in the heart of Osaka”

We really liked this place. We got the breakfast with the room, and the buffet had a wide assortment of Japanese, Chinese, and Western options. The rooms were sleek and modern. We especially enjoyed the Sento, and the instructions made the whole experience a lot less scary than it could have been. The baths are on the roof, and there's an indoor and outdoor one. They're really great and it was an awesome way to relax before we went out for the evening. Loved the location too. There are also very convenient and large self-service luggage storage which was free and very useful. Very close to the Dontonburi (although a slight hike from the train station) We'd definitely stay here again when in Osaka.

Reviewed January 06, 2020

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Dear guest, Thank you for staying with Candeo Hotel Osaka Namba. Hope you had a great time in our hotels.we will love to see you again. Hope to see you. Best regards Sashini

Responded March 01, 2020
Candeo Hotels Osaka Namba
10.0
Exceptional
NAHLEE from South Korea
Family with teens
Executive Twin Room with Sofa Bed - Non-Smoking
Stayed 2 nights in December 2019

Great location!!!”

Just like any other Japanese hotel in the city, the rooms are quite small. But, the staff are friendly and helpful, and the rooms are really clean. The best thing about the hotel is the location! Not only is it close to the subway station, but also Kuromon Market & Dotonbori. There's so much to see and eat around the Hotel, the small room doesn't matter at all. I would definitely stay at Candeo Hotel again the next time I visit Osaka.

Reviewed December 31, 2019

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Dear guest, Thank you for choosing Candeo Hotels Osaka Namba. Hope had a great vacation with us.and hope you enjoyed in osaka. We will be happy to see you again. Best regards, Sashini

Responded March 01, 2020
Candeo Hotels Osaka Namba
10.0
Exceptional
Alan from Australia
Couple
Superior Twin - Non-Smoking
Stayed 1 night in January 2019

Great experience”

Can’t fault this place. It is new and very clean and quite big by Japanese standards. We stayed for nearly a week and it was the perfect home base. Staff were fantastic, we added an extra night to our stay, and I accidentally booked the wrong date and they were only to happy to fix the situation. Location is perfect, walking distance from trains, restaurants, bars, etc Will definitely stay here next time

Reviewed February 05, 2019

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Thank you very much. We look forward to your next visit.

Responded May 02, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
malini from South Korea
Couple
Superior Twin - Non-Smoking
Stayed 2 nights in September 2019

Exceptional”

This hotel is easy to find and the staff were very friendly and kind. The check in time is a bit late (3 pm) but the staff were able to hold onto our luggage until then. I especially loved the free onsen. It was clean and well maintained. After checking out, they have free locker storage for your bags. I will definitely stay here again when I come back to Osaka!

Reviewed September 16, 2019

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Dear, Thank you very much for your review. We are so grateful that you enjoyed your stay in our hotel. Hope we can see you soon for your next visit to Osaka. Regards from Front Desk, Viri

Responded September 28, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Jino from Singapore
Family with teens
Executive Twin Room with Sofa Bed - Non-Smoking
Stayed 3 nights in December 2019

Modern hotel in great location”

New modern hotel with room size that can be considered generous in Japan. Very clean, bathroom works well, friendly and helpful staff. Great location - at the shoulder of Dontonburi and Shimbayashi shopping street. Train station is nearby too. Overall I'm very pleased and will stay here again when I'm back to Osaka. Highly recommended!

Reviewed December 19, 2019

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Dear guest Thank you very much for having stayed at CANDEO HOTELS OSAKA NAMBA. May we express our gratitude for writing a review about your recent experience with us. We will continue our effort to provide the best service for our guests. Again, our sincere thanks for the comment you gave us. We are very much looking forward to your next stay. Front desk:Liu

Responded March 28, 2020
Candeo Hotels Osaka Namba
9.6
Exceptional
Cheah from Singapore
Family with teens
Superior Twin - Non-Smoking
Stayed 5 nights in October 2019

Love this place!”

We stayed with our son (under 12 yrs old). Bcos of the typhoon, our flight was rescheduled to a later time. I emailed the hotel &they assured me my room was still ready when I arrived in the early morning the next day. location was perfect, close to all shopping streets and restaurants. The staff friendly and nice! Can I request that you provide coffee as well in the rooms? The housekeeping staff clean very well, are meticulous & polite. I heard a lady customer complaining so much at the reception abt the timings for housekeeping & the hassle of having to remember to place a sign outside the door daily & threatened to leave a bad review because of this. To this lady, I say, "Give them a break, Lady! For goodness sake, staff here are not there for you to verbally abuse! They don't deserve your complains." Do note that the housekeeping staff clean ALL rooms irregardless of whether u put the sign or not. The sign is just to indicate but not necessary really. That's service for you.

Reviewed October 18, 2019

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Dear, guest Thank you very much for choosing our hotel for your family trip. Also thank you for taking the time to share your experience at Candeo Hotels Osaka Namba! It is great to hear you were happy with your stay and we appreciate for your kindness. We would welcome the opportunity to have you stay with us again next time you are in Osaka. Thank you. Sincerely, Front desk Yuka Kataoka

Responded October 18, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Roberto from Philippines
Family with young children
Deluxe King Non Smoking
Stayed 5 nights in September 2019

What a great hotel”

We did not make a mistake when we booked Candeo Hotels Osaka after staying at their Tokyo Hotel. The hotel was near dotonburi and two train stations. Staff was super helpful and courteous as they sliced and delivered the fruits that we bought from Dotonburi. Every request was granted and promply attended to. Will definitely stay here again when we go back to Osaka. Thank you Candeo Hotels and Kudos to all your staff from the front desk to the security person in front and the houskeeping personnel. God bless you all.

Reviewed September 28, 2019

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Dear, We are so happy to know that you enjoyed you stay in our hotel. We hope we can see you again. Cheers from Front Desk

Responded October 03, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Janena from Philippines
Group
Executive Twin Room with Sofa Bed - Non-Smoking
Stayed 5 nights in October 2019

Excellent Service!”

This is our first time going to Japan as a family and I can say that this place is highly recommended, great staff, great location, wide selection of breakfast, cleanliness is superb and the luggage locker perfect! Thank you and surely we will be staying again here!

Reviewed October 18, 2019

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Thank you for your feedback of your recent stay at Candeo Hotels Osaka Namba. We appreciate you taking the time to review your stay, and we look forward to hopefully welcoming you back to the hotel soon. Thank you. Best regards, Front desk Yuka Kataoka

Responded October 18, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Bridget from Australia
Group
Superior Twin - Non-Smoking
Stayed 4 nights in April 2019

Great accommodation ”

Great accommodation in a great location. Not too far from all the amenities and not too busy at the same time. Staff were lovely and rooms were clean and a good size. Breakfast was great with the mix of Japanese and western food. Would definitely recommend.

Reviewed May 07, 2019

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10.0
Exceptional
May from Philippines
Family with young children
Executive Twin Room with Sofa Bed - Non-Smoking
Stayed 4 nights in May 2019

My favorite hotel in Osaka”

This is our 2nd time to stay on this hotel and our preferred one.The hotel is near the Dotonburi area and right across the Doton Plaza. Away from.the hustle but comvenient to everything, even to Don Quijote and food places like Ichiran and Tsurutontan. The room is quite small for a family of 5 Barely had space for luggages but this is usual in Japan. Nearest station is Nippombashi Exit 2. Family Mart and 711 just steps away. Kuromon Market is also walking distance. Overall will still come back to this hotel!

Reviewed June 11, 2019

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Dear Guest, We are really thankful for the 2nd time staying in our hotel. We are so happy that we can serve and see you again. Candeo Hotels Osaka Namba

Responded July 12, 2019
Candeo Hotels Osaka Namba
10.0
Exceptional
Leah from Philippines
Family with young children
Superior Queen - Non-Smoking
Stayed 3 nights in January 2020

Superb 👍”

Candeo is strategically located in Dotonbori . The rooms are clean and staffs are very helpful. My family love their buffet breakfast 😊. If you love to eat & shop just by walking around the area this hotel is for you 🤓

Reviewed February 02, 2020

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Thank you for your precious comments. We are very grateful to hear a precious comments regarding our hotel services and buffet breakfast. We will be always waiting for your suggestion if necessary. Hope your next stay in our hotel. With best regards, From front desk, Hem

Responded February 08, 2020
Candeo Hotels Osaka Namba
10.0
Exceptional
Becky
Couple
Superior Twin - Non-Smoking
Stayed 3 nights in March 2019

Amazing Experience!”

Came to Japan for our honeymoon and we were so glad we stayed at Candeo! It is nicely situated - close to Dontonburi, which is where most of the actions are. Room is clean, breakfast is great. Highly recommend!

Reviewed March 16, 2019

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Thank you very much. We look forward to your next visit.

Responded May 02, 2019
Candeo Hotels Osaka Namba
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