21 Mar 2019
Thursday
22 Mar 2019
Friday
2 adults
1 room
Newly built
2018
Candeo Hotels Tokyo Shimbashi
3-6-8 Shimbashi, Minato-ku, Shinbashi, Tokyo, Japan, 105-0004
- View on map
Double Room Non-Smoking - Room plan
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Guest reviews
8.6
Excellent
/10
(1088 reviews)See what guests said
10.0
Exceptional"I really liked the spa."
Linda
-
January 2, 2019
9.0
Exceptional cleanlinessRecommended by 94% of guests
Property highlights
320 meters to public transportation
Free Wi-Fi in all rooms!
Hot tub
Sauna
This property is in high demand!Booked 12 times since yesterday | 29 travelers are looking at this property right now
Excellent
Location
8.8
See map
Excellent location - Inside city center
Nearby
Popular
| Value for money | 8.2 |
| Distance to city center | 0.3 Km |
| Location rating | 8.8 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 13.5 km |
Select your room
Room photos and details
Corner Twin Room with Sofa Bed
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- Room size: 20 m²/215 ft²
- Shower and bathtub
- 2 single beds and 1 sofa be...
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Room photos and details
Corner Twin Room for 3 Adults - Non-Smoking
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- Room size: 20 m²/215 ft²
- City view
- 2 single beds and 1 sofa be...
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Room photos and details
Twin Room Non-Smoking
...
- Room size: 18 m²/194 ft²
- City view
- 2 single beds
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Room photos and details
Double Room Non-Smoking
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- Room size: 15 m²/161 ft²
- City view
- 1 double bed
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Room photos and details
Corner Twin Non-Smoking
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- Room size: 20 m²/215 ft²
- City view
- 2 single beds
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Room photos and details
King Room Non-Smoking
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- Room size: 17 m²/183 ft²
- City view
- 1 king bed
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Room photos and details
Superior Twin - Non-Smoking
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- Room size: 20 m²/215 ft²
- Non-smoking
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Room photos and details
Standard Double - Non-Smoking
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- Room size: 17 m²/183 ft²
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Room photos and details
Standard Double Room
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- Non-smoking
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Room photos and details
Twin Room Corner
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- Non-smoking
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What people love about the property
- 10.0Exceptional
"Breakfast is nice."
Satoshi
|
August 15, 2018
- 9.2Exceptional
"Shimbashi Station is around 5mins by walk, it's convenient to reach everywhere."
Tzu-Han
|
November 14, 2018
- 6.8Good
"Lots of restaurants surrounding the area."
Eunice
|
November 13, 2018
8.0
Very good"Great Location Friendly Services from the staff Rooms are de..."
Kent
|
September 23, 2018
An overview
Located in the Ginza area, Candeo Hotels Tokyo Shimbashi is the ideal point of departure for your excursions in Tokyo. With its location just 0.3 Km from the city center and 69 Km from the airport, this 4-star property attracts numerous travelers each year. With its convenient location, the property offers easy access to the city's must-see destinations.
Every effort is made to make guests feel comfortable. To do so, the property provides the best in services and amenities. To name a few of the property's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat, taxi service.
Experience high quality room facilities during your stay here. Some rooms include flat screen television, clothes rack, linens, mirror, shoeshine kit to help guests recharge after a long day. The property offers fantastic facilities, including hot tub, sauna, spa, massage, to help you unwind after an action-packed day in the city. Candeo Hotels Tokyo Shimbashi is a smart choice for travelers to Tokyo, offering a relaxed and hassle-free stay every time.
Every effort is made to make guests feel comfortable. To do so, the property provides the best in services and amenities. To name a few of the property's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat, taxi service.
Experience high quality room facilities during your stay here. Some rooms include flat screen television, clothes rack, linens, mirror, shoeshine kit to help guests recharge after a long day. The property offers fantastic facilities, including hot tub, sauna, spa, massage, to help you unwind after an action-packed day in the city. Candeo Hotels Tokyo Shimbashi is a smart choice for travelers to Tokyo, offering a relaxed and hassle-free stay every time.
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What they offer
9.6
Exceptional"Clean room and facilities"
Haslinda
|
December 23, 2018
Popular facilities
- Sauna
- Spa
- Front desk [24-hour]
Languages spoken
- English
- Japanese
- Korean
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Hot tub
- Sauna
- Massage
- Spa
Dining, drinking, and snacking
- Restaurants
- Vending machine
Services and conveniences
- Daily housekeeping
- Laundry service
- Smoking area
- Dry cleaning
- Luggage storage
- Laundromat
- Smoke-free property
Access
- Elevator
- Front desk [24-hour]
- Security [24-hour]
- Facilities for disabled guests
- Pets allowed
Getting around
- Car park [on-site]
- Taxi service
Available in all rooms
- Air conditioning
- Heating
- Slippers
- Alarm clock
- Internet access – wireless
- Toiletries
- Bathtub
- Linens
- Towels
- Clothes rack
- Non-smoking
- TV [flat screen]
- Free bottled water
- Refrigerator
- Wi-Fi [free]
- Hair dryer
- Shower
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Nearest essentials
Airports
Haneda Airport (HND)
13.5 km
21 minutes
Narita International Airport (NRT)
58.5 km
56 minutes
Public transportation
Shimbashi Train Station
320 m
5 minutes
Uchisaiwaicho Subway Station
420 m
6 minutes
Hospital or clinic
Kobiki Town Clinic
1.3 km
18 minutes
Shopping
Tokyo Skytree Town
7.1 km
Convenience store
Family Mart
130 m
1 minute
Cash withdrawal
ATM
200 m
3 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby
Popular landmarks
- Tokyo Tower - 1.2 km
- Tsukiji Outer Market - 1.42 km
- Roppongi Hills - 2.41 km
- Shinjuku Gyoen Park - 4.66 km
- Odaiba - 4.97 km
- Meiji Shrine - 5.18 km
- Tokyo Metropolitan Government Buildings - 6.3 km
- Asakusa-Jinja (Asakusa Shrine) - 6.68 km
- Tokyo Skytree Town - 7.07 km
- Tokyo Disneyland - 12.03 km
Nearby landmarks
- Kurand Sake Market (Minato) - 200 m
- Shimbashi Train Station - 320 m
- Uchisaiwaicho Subway Station - 420 m
- Icebar Tokyo - 470 m
- Creation Gallery G8 - 480 m
- Toranomon Hills - 520 m
- 300 Bar - 520 m
- Shiodome City Centre - 530 m
- Sake Plaza - 540 m
- Yurikamome Shiodome Train Station - 550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-11 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- Children under 12 years old stay for free if using existing bedding.
- The maximum number of children per bed is 1 for double bed and 2 for king bed.
- Rooms with breakfast do not include breakfast for children.
- Children under 6 years old will receive meals free of charge.
- Children 6-11 years old will be charged JPY 1,080 for breakfast per day.
- Extra bed is not available at this property.
- Pets are strictly not allowed at the property.
- Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 11:00 AM
Getting around
Distance from city center: 0.3 Km
Travel time to airport (minutes): 80
Extras
Daily Internet/Wi-Fi fee: 0 JPY
The property
Non-smoking rooms/floors: YES
Number of bars/lounges
: 0
Number of floors: 12
Number of restaurants: 1
Number of rooms : 126
Room voltage: 100
Year property opened: 2018
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Real reviews from real guests
Agoda Reviews (1088)Booking.com Reviews (757)
8.6
/
10
Excellent
Provided by verified guests of 
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All guests (1088)
All room types
Show reviews that mention
Showing 362 verified guest comments
12345
10.0
Exceptional
Gregory from United Kingdom
Business traveler
Double Room Non-Smoking
Stayed 1 night in February 2019
Modern hotel with rooftop onsen”
Nice, modern (and apparently quite new) hotel conveniently located a short walk from Shimbashi JR station. All affordable hotels in Japan are of the same type - the standard Japanese business hotel with the very small, prefabricated bathroom. For larger bathrooms in Japan, you need to spend a lot more money on your hotel. I have been travelling to Japan 1-3 times a year for fifteen years and the rooms and bathrooms in all of the standard Japanese business hotels almost exactly the same. As usual this one was very clean and fully functional with perhaps slightly more space in the room than I have experienced in previous Japanese business hotels. I did not eat in the hotel so I have no comment about the food. The most interesting feature of this hotel is that it has a rooftop onsen with 2 baths, one of which is open to the sky. For the onsen alone I would stay at this hotel again.
Reviewed March 03, 2019
Thank you for taking the time to leave an in-depth review! We are glad to hear you enjoyed our stay and our public bath facilities! We look forward to serving you during future trips to Japan!
Best regards,
Candeo Hotels Tokyo Shimbashi
Responded March 07, 2019
Candeo Hotels Tokyo Shimbashi
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10.0
Exceptional
Linda from United States
Couple
Corner Twin Non-Smoking
Stayed 3 nights in October 2018
Perfect spot to explore Tokyo”
We booked a Corner Twin Room and there was an area to put our bags over on a couch that was by the window. Yes, the rooms are small, but it was fine. I really liked the spa. We stayed here 3 nights before getting on a cruise ship. this hotel is not close to the cruise port or either airport, however, if you have a few days book it. It is difficult to transport bags from the train to the hotel, but a taxi is expensive. Breakfast was very nice. I would stay here in a heartbeat if traveling to Tokyo again. Book early and keep watching the price. Book the corner twin room. It is bigger than some of the others.
Reviewed January 02, 2019
1 traveler found this review helpful. Did you?|
8.4
Excellent
Johan from Sweden
Family with young children
Double Room Non-Smoking
Stayed 6 nights in February 2019
Nice, tiny hotel in a perfect location”
When travelling with kids under 11 they dont give you any extra beds, we booked a room for 2 adults and 2 kids including breakfast and got a room with a 150cm bed and breakfast vouchers for 2 adults, that is strange to me
Reviewed February 13, 2019
Thank you for taking the time to leave a review. We are currently working with Agoda to make our children policy more clear--currently the two stipulations for children staying for free are your aforementioned lack of extra beds and breafkast cost. We are terribly sorry this was information not readily available until check-in. We empathize that this could be shocking upon arrival. Hopefully, it did not affect your stay too much and you'll allow us the opportunity to serve you once more in the future.
Best regards,
Candeo Hotels
Tokyo Shimbashi
Responded March 07, 2019
Candeo Hotels Tokyo Shimbashi
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9.2
Exceptional
Chia-Hua from Canada
Family with teens
Double Room Non-Smoking
Stayed 5 nights in December 2018
Exceptional”
This hotel is close to JR Shimbashi station, but a little far from Shimbashi subway stations. The size is okay and is very clean. I chose this hotel because of the public bathroom on the top floor. It was a great experience. However, when there were many customers and some of them did not follow the proper courtesy, it can be a nightmare. Overall, I recommend this hotel.
Reviewed February 10, 2019
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10.0
Exceptional
Daniel from United States
Group
Twin Room Non-Smoking
Stayed 3 nights in February 2019
Exceptional”
Centrally located and clean. Rooms are on the small side, but well appointed. Roof top spa is nice. Lots of local restaurants that are open late and convenience stores very close to the hotel
Reviewed February 28, 2019
Thank you for leaving a glowing review! We are glad you enjoyed your stay and our surrounding area! We hope to have the opportunity to serve you once more!
Best regards,
Candeo Hotels Tokyo Shimbashi
Responded March 07, 2019
Candeo Hotels Tokyo Shimbashi
Did you find this review helpful?|
9.2
Exceptional
Chingting from Taiwan
Family with young children
Corner Twin Non-Smoking
Stayed 1 night in June 2018
Great location and breakfast”
We stayed here on our first night in Tokyo. Location was convenient. Breakfast was impeccable. Room was tiny and good value for money.
Reviewed February 25, 2019
Thank you very much for staying at Candeo Hotels Tokyo Shimbashi store this time. I am very pleased to hear the words of compliments.
looking forward to seeing you coming again.
Responded February 28, 2019
Candeo Hotels Tokyo Shimbashi
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10.0
Exceptional
Shiaowen from Taiwan
Group
Corner Twin Room for 3 Adults - Non-Smoking
Stayed 2 nights in February 2019
Exceptional”
Good location and best service. Highly recommend this hotel.
Reviewed February 25, 2019
Thank you very much for staying at Candeo Hotels Tokyo Shimbashi store this time.
I am very pleased to hear the words of compliments.
looking forward to seeing you coming again.
Responded February 28, 2019
Candeo Hotels Tokyo Shimbashi
Did you find this review helpful?|
9.6
Exceptional
Pan from Taiwan
Group
King Room Non-Smoking
Stayed 1 night in February 2019
Exceptional”
Very convenient as it's near Shimbashi station and lots of great food near the hotel! Room size is reasonable and clean.
Reviewed February 22, 2019
Thank you very much for staying at Candeo Hotels Tokyo Shimbashi store this time.
I am very pleased to hear the words of compliments.
looking forward to seeing you coming again.
Responded February 28, 2019
Candeo Hotels Tokyo Shimbashi
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8.8
Excellent
Ruby from Philippines
Family with young children
Corner Twin Room for 3 Adults - Non-Smoking
Stayed 3 nights in October 2018
NICE HOTEL”
Location: 8 minutes away from Shimbashi Station, lots of restaurants and convenience store nearby.
Facilities: Nice and safe, with onsen on the top floor
Room: Nice
Breakfast: Delicious but almost same everyday but yeah, tasty.
Staff: Nice
Reviewed November 10, 2018
Thank you for leaving a review! We are glad to hear you enjoyed the surrounding areas as well as our secure facilities. We will keep in mind your point regarding the breakfast menu going forward--we appreciate the feedback.
Best regards,
Tyler McGinnis
Responded November 26, 2018
Candeo Hotels Tokyo Shimbashi
1 traveler found this review helpful. Did you?|
9.2
Exceptional
YI from Taiwan
Couple
Double Room Non-Smoking
Stayed 1 night in November 2018
Exceptional”
We stay 1 nights in Double room (one queen-bed room). It's comparatively spacious room in Tokyo. Its location is quite convenient for travellers who use public transportation a lot and has a wide selection of food and bars in the late night. Despite of the buzzling nightlife, we barely disrupted our rest due to the noise-proof window. Not to mention its generous western- and oriental-style breakfast, as well as sky spa. The only drawback would be that we were arranged to the room on 10th floor. So, it's quite noisy in the morning since hotel lobby and restaurant is on 11th floor.
Reviewed November 08, 2018
Thank you for taking the time to leave a review! We are glad you found our facilities covenient and enjoyable. The feedback regarding early morning noise on the 10th floor is much appreciated. We hope this won't deter you from considering Candeo Hotels during future visits to Japan.
Best regards,
Tyler McGinnis
Responded November 26, 2018
Candeo Hotels Tokyo Shimbashi
1 traveler found this review helpful. Did you?|
10.0
Exceptional
YI from Taiwan
Couple
Twin Room Non-Smoking
Stayed 3 nights in October 2018
Very good value of price in every way.”
We stay 3 nights in Twin room (twin-bed room). It's comparatively spacious room in Tokyo. Its location is quite convenient for travellers who use public transportation a lot and has a wide selection of food and bars in the late night. Despite of the buzzling nightlife, we barely disrupted our rest due to the noise-proof window. Not to mention its generous western- and oriental-style breakfast, as well as sky spa.
Reviewed November 08, 2018
Thank you for leaving a review. We are glad you enjoyed the convenience our hotel provides and hope you'll consider us for future visits to Japan.
Best regards,
Tyler McGinnis
Responded November 26, 2018
Candeo Hotels Tokyo Shimbashi
1 traveler found this review helpful. Did you?|
8.8
Excellent
Gunilla from Sweden
Business traveler
Twin Room Non-Smoking
Stayed 4 nights in October 2018
Excellent”
Very nice rooms, but a big minus is that is no cupboard or wardrobe in the rooms.. Just an open one.
Its not a good solution. Especially if you are two person with big suitcases. If you stay more that two nights, you should be able to put your clothes and other things more convenient and more private.
Reviewed October 24, 2018
Thank you for taking the time to leave a review! Though we are glad to hear you found the rooms pleasant, we are sorry to hear that the space did not meet your standards. I hope this will not deter you from trying some of our other branches during future trips in Japan.
Best regards,
Tyler McGinnis
Candeo Hotels
Tokyo Shimbashi
Responded November 04, 2018
Candeo Hotels Tokyo Shimbashi
1 traveler found this review helpful. Did you?|
10.0
Exceptional
Imelda from South Korea
Couple
Double Room Non-Smoking
Stayed 5 nights in June 2018
Great experience in Candeo”
On my last trip to Tokyo, i spent time in this hotel with my mom. The hotel location is very easy to looking for, near Shimbashi station. Normally Japan hotel is quite small, but I found this hotel size is just perfect. Not too small and still convenience to open 2 big luggages at the sametime without any trouble. Great!!!
The hotel is very clean, laundry machine and they have sky spa for guests. Love it. And the staff are just nice. I would definetely stay here again if i go to Tokyo.
Reviewed October 06, 2018
Thank you for taking the time to leave a review! We are touched by your kind words and hope to serve you once more during future visits to Japan.
Best regards,
Tyler McGinnis
Candeo Hotels
Tokyo Shimbashi
Responded November 04, 2018
Candeo Hotels Tokyo Shimbashi
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10.0
Exceptional
Chi from Taiwan
Couple
Double Room Non-Smoking
Stayed 4 nights in February 2019
Very nice hotel”
Located very near the station and also a lot of restaurants around here. Staffs were very friendly as well! Also enjoyed a wonderful spa time, everything was clean and comfortable.
Reviewed March 03, 2019
Thank you for taking the time to leave a review! We are glad you enjoyed the locale and humbled to hear you enjoyed our services. We hope to serve you during potential future trips to Japan!
Best regards,
Candeo Hotels Tokyo Shimbashi
Responded March 07, 2019
Candeo Hotels Tokyo Shimbashi
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4.8
David from Australia
Couple
Corner Twin Non-Smoking
Stayed 2 nights in February 2019
Disappointed”
The reality is tokyo is expensive. Paid more for a slightly bigger room..lol....it was satisfactory. The room set up was a stupid waste of minimal space, but thats just a side note. Maybe they will read this and look at a design change as well as saving money by having the least amount of available staff as possible to run the hotel. The BIG COMPLAINT was the food/breakfast. Hot food was all but cold. Complained immediately and staff did nothing. Next day same thing. No lids on hot items kept it just above room temperature. Complained again. Really a disgraceful effort (looked good though). My advice, save your breakfast dollar for something local. Only bad experience in 17 days of travelling. I rarely whinge about food
Reviewed February 25, 2019
Thank you for taking time to leave a review--we are sorry to hear your stay was disappointing. Currently, we are considering our options for lid covered containers for our buffet. Unfortunately, with the hotplates and equipment we had during your stay, we were unable to raise the temperature without creating a burn hazard. We appreciate the input and will continue to strive to provide a better experience. We hope the breakfast did not have an adverse effect on the remainder of your travels.
Best regards,
Candeo Hotels Tokyo Shimbashi
Responded March 07, 2019
Candeo Hotels Tokyo Shimbashi
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8.0
Excellent
Jenny from Hong Kong
Couple
Double Room Non-Smoking
Stayed 2 nights in January 2019
Very good”
Convenient location, close to the station where lots of restaurants around. Better to offer complimentary breakfast
Reviewed February 11, 2019
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8.0
Excellent
HIU from Taiwan
Family with teens
Double Room Non-Smoking
Stayed 3 nights in February 2019
happy days in Candeo hotel”
good site
Reviewed February 10, 2019
Did you find this review helpful?|
5.6
Cherlyn from Singapore
Family with teens
Twin Room Non-Smoking
Stayed 7 nights in December 2018
Above average”
The stay was average. During the 7days stay, toilet clogged and we had to change room on 2nd day...and clogged again in the changed room but they managed to clear it. Housekeeping not thorough enough....left stuff in the room and forgot to replace stuff. Food at restaurant average, onsen hardly any crowd which is good. I think I will only stay again if the price is really good.
Reviewed January 02, 2019
1 traveler found this review helpful. Did you?|
9.6
Exceptional
Josephine from Singapore
Family with teens
Corner Twin Room with Sofa Bed
Stayed 4 nights in December 2018
Good service, facilities and amenities!”
The staff are very helpful when I make changes to my booking and the sky spa is great! They even provide pajamas which are so comfortable, my kids use the sky spa everyday for the 5 days we were staying there. Will definitely recommend this hotel
Reviewed December 17, 2018
1 traveler found this review helpful. Did you?|
5.2
Bhavin from Singapore
Family with young children
Double Room Non-Smoking
Stayed 4 nights in November 2018
Above average”
the rooms were matchbox size not at all enough for 2 adults and 2 kids. inspite of checking with agoda helpdesk got this tiny rooms. the kids had to sleep uncomfortably for 4 nights on a sofa. disappointed . on complaint the staff mentioned its an agoda issue
Reviewed December 09, 2018
1 traveler found this review helpful. Did you?|
12345
Compare to other recommended properties
 Candeo Hotels Tokyo Shimbashi | Best value!  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 1088 reviews 8.6 Location 8.8 | Exceptional 68 reviews 9.1 Location 8.9 | Excellent 3485 reviews 8.9 Location 9.1 | Excellent 1521 reviews 8.9 Location 9.2 |
| Neighborhood | Shinbashi | Ginza | Ginza | Roppongi |
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Tokyo Tower
- Shimbashi Train Station is within 0.32 km
