Cape Town Lodge Hotel
Cape Town Lodge Hotel
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"Overall very good value for money"

Riccardo

|

January 14, 2018

Superior Room Only - Bed Cape Town Lodge Hotel
Superior Room Only - Bed
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Lobby Cape Town Lodge Hotel
Lobby
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Interior view Cape Town Lodge Hotel
Interior view
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Swimming pool [outdoor] Cape Town Lodge Hotel
Swimming pool [outdoor]
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See map Cape Town Lodge Hotel
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Excellent
Location
8.7
See all 31 photos Cape Town Lodge Hotel
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Cape Town Lodge Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 316 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.5
Recommended by 80% of guests
Value for money8.1
Distance to city center1. Km
Location rating8.7
Nearest airportCape Town International Airport (CPT)
Distance to airport17.6 km
  • 840 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Cape Town

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 12 hours ago
Superior Room Only
Superior Room Only
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Suite
Deluxe Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 queen bed and 1 king bed
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Single Deluxe
Single Deluxe
...
  • Room size: 70 m²/753 ft²
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Double Deluxe
Double Deluxe
...
  • Kitchenette
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Superior Single
Superior Single
...
  • Kitchenette
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Standard Suite
Standard Suite
...
  • Bathtub
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Triple Room Panoramic
Triple Room Panoramic
...
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    Suite Luxury
    Suite Luxury
    ...
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      Family Room Standard
      Family Room Standard
      ...
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        Double Single Use
        Double Single Use
        ...
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          What people love about the property

          • "Enjoyed our one week stay."

            Diya

            |

            May 17, 2017

          • "The location is great ."

            Sameerah

            |

            May 9, 2017

          • "Great stay close to long st."

            Yves

            |

            December 16, 2016

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          More about Cape Town Lodge Hotel

          More about Cape Town Lodge Hotel

          "Good location, staff were friendly and helpful."

          Zeenat

          |

          September 14, 2017

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          "Efficient staff, excellent food, great location with parking..."

          Marshan

          |

          September 24, 2017

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (316)Booking.com Reviews (2827)
          8.1
          /
          10
          Cleanliness8.5
          Facilities7.8
          Location8.7
          Room comfort and quality7.7
          Service8.0
          Value for money8.1
          Provided by verified guests of Agoda
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          All guests (316)
          All room types
          Showing 208 verified guest comments
          12345
          10.0
          Exceptional
          karen from United Kingdom
          Solo traveler
          Superior Room Only
          Stayed 1 night in November 2018
          Clean, modern. Near to city, helpful staff.”
          Clean, modern friendly hotel. Internet not great, but good location.
          Reviewed November 12, 2018
          10.0
          Exceptional
          Shireen from South Africa
          Couple
          Superior Room Only
          Stayed 2 nights in November 2018
          Quality Time”
          This is was our second stay at this hotel and just like the first time it was amazing, it felt like home and it was so comfortable, we enjoyed every second of our stay. Thank you.
          Reviewed November 06, 2018
          8.8
          Excellent
          Lindy from South Africa
          Solo traveler
          Superior Room Only
          Stayed 1 night in November 2018
          This was my third time going back and everytime its always a pleasure”
          No cons just pros. Located conveniently in the heart of CBD close to all ameneties. Friendly staff, always welcoming. Will always go back.
          Reviewed November 03, 2018
          5.2
          rieyaaz from South Africa
          Couple
          Superior Room Only
          Stayed 1 night in October 2018
          Never again and it’s not a 4star hotel”
          It’s definetly not a 4star. I have been to many hotel and the room we were given looks like 2 star stretching to 3 star. Everything at this so called 4star hotel is extra. Parking is extra charge. WiFi is an extra charge. When checking out the clerk asked me if I used anything from the fridge, which I said no. She then called security to double check if I’m telling the truth. I know she’s doing her job but then what’s the point asking me. Shows she don’t trust her guest and makes me feel bad. They should just check and not ask the question. Again I reiterate it can’t be a 4star hotel. That’s misleading. It’s a 2-3start.
          Reviewed October 30, 2018
          9.2
          Exceptional
          Willem from South Africa
          Couple
          Superior Room Only
          Stayed 1 night in October 2018
          Good value for money”
          Well situated in the Mother city.
          Reviewed October 28, 2018
          6.0
          Julia from Switzerland
          Couple
          Superior Room Only
          Stayed 1 night in October 2018
          Above average”
          Internet not included. No check-in before 2 o clock at all.
          Reviewed October 27, 2018
          10.0
          Exceptional
          Vikki from United States
          Group
          Superior Room Only
          Stayed 3 nights in September 2018
          I had an awesome time in Cape Town!”
          This is a beautiful hotel. I fell in love with the décor and the staff! I would stay there again and again!
          Reviewed October 23, 2018
          7.6
          Very good
          Bonita from United States
          Group
          Superior Room Only
          Stayed 3 nights in September 2018
          Over all the trip was great. However the staff at the reception desk was a bit rude. ”
          Professionally speaking, the front desk personnel should be courteous, and professional. Upon arrival when checking into the room the head receptionist spoke in a harsh tone. There was a mix up the reservation where 2 rooms seemed to have been held. I had made 2 separate reservations but one was cancelled. This identical situation occurred with 1 other person in the group and a 3rd person who had 6 reservations. I advised the receptionist of my cancellation by showing her the email but I was still charged for 2 separate bookings. Since this was a online booking in both cases I feel that the communication between the hotel and the online company(agoda) need to more time efficient. It is evident that there is a problem since 2 other guest in our group had the same problem. To make things right I am requesting for the other room charge to be removed from my credit card statement.
          Reviewed October 22, 2018
          10.0
          Exceptional
          David from South Africa
          Business traveler
          Superior Room Only
          Stayed 1 night in October 2018
          Exceptional”
          These days most places offer parking and wifi included. Not this hotel, which is a thorn in myside when travelling. R70 for parking and 100 for 500mb data
          Reviewed October 09, 2018
          5.6
          Dolores from United States
          Group
          Superior Room Only
          Stayed 3 nights in September 2018
          Small and Mediocre”
          If we had known the Hilton was nearby, would have preferred. Changed reservations for day early arrival and early checkin, a month in advance. Upon arrival, Lodge charged regular rate, instead of adding to group and did not honor early checkin. Lodge did not arrange for additional staff, for group of 25 for dinner, therefore wait time was extremely long. Food order was wrong, The bathtub was a foot -high step-in with no handle to hold on to (slipped and almost fell). Design flaw; only half shower door, one has to stand directly under the shower, otherwise water would go all over the floor. Facebowl was clogged, slow drain and room had a power outage. Check-out is at 11:00am. Requested a 30 minute late checkout and was denied. Key deactivated promptly at eleven. One person's room key was deactivated 10 minutes before and could not get back in to retrieve rest of his luggage. Would never stay at this place again. Also, fee for currancy coversion is high.
          Reviewed October 04, 2018
          6.8
          Good
          Bradfors from United States
          Group
          Deluxe Suite
          Stayed 3 nights in September 2018
          IF YOU WANT TO GET RIPPED OFF STAY HERE ”
          WE HAD A GROUP OF 30 PEOPLE STAY HERE AND FIVE GOT DOUBLE BOOKED FOR THE ROOMS AND WOULD NOT GET A REFUND OR CREDIT. I GOT BOOKED TWICE AND MY SISTER GOT BOOKED THREE TIMES AND SINCE WE WERE TOLD WE COULD NOT GET A REFUND WE ASKED FOR THE ROOMS WE GOT THE EXTRA BOOKING FOR AND WAS TOLD WE COULD NOT GET THEM THEY HAD RESOLD THEM SO THEY GOT PAID TWICE ON ONE ROOM. WTF. THE HEAD OF RES. SANDRA HAS POOR CUSTOMER SKILLS AND DOES NOT CARE ABOUT YOU. WE WERE PLANNING TO STAY HERE NEXT YEAR WITH A LARGE WEDDING GROUP BUT I WOULD BE A FOOL TO DO THAT. ALSO I WORK FOR THE AIRLINES AND RECOMMEND LOCATIONS BUT I WILL MAKE SURE NOT TO USE THIS ONE. STAY ACROSS THE STREET AT THE HILTON
          Reviewed October 02, 2018
          2.0
          Yvonne from United States
          Group
          Superior Room Only
          Stayed 3 nights in September 2018
          Disappointing to say the least ”
          Front desk staff not friendly, Keys kept demagnetizing, bathroom sinks clog, Hotel was unwilling to accommodate customers needs ( e.g. refused guest late checkouts), refuse to refund rooms charges after the guest initcancelled rooms Not ADA accessible Power outages in rooms
          Reviewed October 01, 2018
          6.4
          Good
          Robyn from South Africa
          Solo traveler
          Superior Room Only
          Stayed 1 night in September 2018
          Great location, questionable staff”
          The hotel is in a great location and the prices are fair. However, guests receive their first impressions when arriving at reception and that is something the hotel should remind their staff. I arrived to the reception arguing with 2 different guests about a situation and in the mean time, I was completely ignored. The reception staff need to be more attentive, helpful and welcoming
          Reviewed September 13, 2018
          6.8
          Good
          Suriani from Singapore
          Solo traveler
          Superior Room Only
          Stayed 6 nights in September 2018
          No comments”
          No commentd
          Reviewed September 09, 2018
          6.8
          Good
          Du from South Africa
          Couple
          Deluxe Suite
          Stayed 1 night in August 2018
          Very Average”
          Very average. + good location; breakfast was decent - You have to pay for parking and wifi; I was "upgraded" to a loft apartment, not really a loft, they just installed a wooden ceiling in the kitchen and called it a loft, appliances and fridge was very old; they could definitely put some fabric softener when washing towels and robes. If it wasn't for the location i would have been very disappointed.
          Reviewed August 24, 2018
          7.6
          Very good
          Bridget from South Africa
          Couple
          Superior Room Only
          Stayed 1 night in August 2018
          Short and sweet”
          We were only at the hotel for an evening, but everything was great - parking, staff, room etc. Only complaint is the craft beer at the bar was VERY expensive. Otherwise we had a good all round experience.
          Reviewed August 13, 2018
          5.2
          Stephanie from South Africa
          Couple
          Superior Room Only
          Stayed 3 nights in August 2018
          The worst service experienced! ”
          They refuse to give us new towels, even though I left the dirty ones on the floor. I manage a construction site so it would only be normal to want to have a hot shower after work. But that can’t happen since I have to call them every evening for new towels. Another issue was the replenishment of the milk and coffee, every evening same story. Call to have them replenished. But the worst was having to call them to ensure that my husband and I sleep on a bed, together. That was met with a response of, “Listen here when you make a late booking you cannot expect to get the room or bed you want, I will leave a message to the Day staff, if they do it, don’t do it, I don’t know. I am not here so I cannot promise you anything” Please tell me in what hotel is such a response normal????
          Reviewed August 09, 2018
          7.6
          Very good
          alan from Thailand
          Couple
          Deluxe Suite
          Stayed 4 nights in July 2018
          4* hotel BUT”
          Everything is good, but their TV channels only 9 out of 19 you could watch cos the others were fuzzy or nothing there. But after I complained to be fair they did retune the fuzzy channels. But for a 4* hotel they should have the full DSTV package.
          Reviewed August 01, 2018
          9.6
          Exceptional
          Tarikh from South Africa
          Couple
          Superior Room Only
          Stayed 2 nights in July 2018
          Great experience ”
          Although the room and location were great, I particularly enjoyed the friendly and professional staff. Knowing about the upfront deposit and cost of parking while booking would have been a plus however cash reimbursement while checking out is a great policy versus EFT. I would definitely visit again.
          Reviewed July 12, 2018
          8.4
          Excellent
          Umar from South Africa
          Couple
          Superior Room Only
          Stayed 1 night in July 2018
          Umar from Cape Town”
          Lovely quiet hotel, perfect location, shops are scattered all around the hotel an nightlife is amazing.
          Reviewed July 11, 2018
          12345
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