Capella Singapore Hotel
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8.9
Excellent
10.9% this month
/10
(1066 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location - 210 meters to the beach
Parking
FREE
  • Spa Botanica240 m
  • Palawan Beach270 m
  • Dolphin Lagoon370 m
  • Southernmost Point of Continental Asia390 m
  • Sentosa Resort & Spa630 m
  • Universal Studios640 m
  • Genting Singapore760 m
  • Sentosa Island790 m
  • Km8820 m
  • Songs Of The Sea840 m
  • Free Wi-Fi
    2017

    Capella Singapore Hotel

    1 The Knolls Sentosa Island, Sentosa, Singapore, Singapore, 098297 - See map
    "Great location on Sentosa - right near the beach, and most importantly, it's pet friendly, so we are able to enjoy this experience with our dog."
    Yvonne - January 1, 2019
    Exceptional reputation
    Recommended by 94% of guests
    Exceptional cleanliness
    9.3 rating for cleanliness
    • Airport transfer

    • 210 meters to the beach

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    This property is in high demand!

    Booked 51 times

    Property ranking|Compared to 1,308 Singapore properties
    See all rankings
    Cleanliness score
    9.3/10
    Room comfort score
    9.3/10
    Room size
    113 sqm.
    Service score
    9.3/10
    Better than
    99
    %
    of Singapore properties
    Better than
    99
    %
    of Singapore properties
    Bigger than
    99
    %
    of Singapore properties
    Better than
    98
    %
    of Singapore properties
    Value for money8.2
    Distance to city center6. Km
    Location rating8.7
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport21.7 km

    Rooms available at Capella Singapore Hotel

    9.3
    Exceptional
    Room comfort & quality
    3 Bedroom Suite
    3 Bedroom Suite
    ...
    • Room size: 222 m²/2390 ft²
    • Garden view
    • 1 queen bed and 2 king beds
    Enter dates to see prices
    Colonial House 1
    Colonial House 1
    ...
    • Garden view
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    3 Bedroom Pool Villa
    3 Bedroom Pool Villa
    ...
    • Garden view
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Capella Suite
    Capella Suite
    ...
    • Room size: 100 m²/1076 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Premier Garden View
    Premier Garden View
    ...
    • Room size: 77 m²/829 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Two Bedroom Garden Villa
    Two Bedroom Garden Villa
    ...
    • Room size: 186 m²/2002 ft²
    • Pool view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    One Bedroom Palawan Villa
    One Bedroom Palawan Villa
    ...
    • Room size: 133 m²/1432 ft²
    • Partial sea view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Constellation Room
    Constellation Room
    ...
    • Room size: 77 m²/829 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Sentosa Suite
    Sentosa Suite
    ...
    • Room size: 86 m²/926 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Constellation Rom Sea View
    Constellation Rom Sea View
    ...
    • Room size: 77 m²/829 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices

    What people love about Capella Singapore Hotel

    • 10.0
      Exceptional
      Staff 

      "Good staff , nice hotel ."

      leong

      |

      December 15, 2016

    • 10.0
      Exceptional

      "Great suite!"

      Lay P.

      |

      April 11, 2018

    • 9.6
      Exceptional

      "Definitely recommending this hotel to all my friends!"

      angeline

      |

      September 17, 2018

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    More about Capella Singapore Hotel

    More about Capella Singapore Hotel

    8.4
    Excellent

    "Staff is very accomodating in your requests."

    Retnawati

    |

    October 1, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "Good facilities."

    Chen-Yang

    |

    November 5, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    KFC
    890 m American, Fast food
    The Bay Restaurant
    950 m American, Asian
    Loui’s NY Pizza Parlor
    950 m American, Italian, Pizza
    Asian cuisine
    Asian cuisine
    Tastes of Asia
    670 m Asian
    Imperial Treasure La Mian Xiao Long Bao
    900 m Asian, Chinese, Soups
    Syun Japanese Restaurant
    950 m Asian, Japanese, Sushi
    Chinese cuisine
    Chinese cuisine
    Baifuting
    710 m Chinese
    Feng Shui
    1.6 km Chinese
    Wang Tian Kitchen
    3.0 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    Complimentary use of a shuttle service is available at the hotel (subject to the hotel's terms and conditions).

    Reviews of Capella Singapore Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1066)Booking.com Reviews (714)
    8.9
    /
    10
    Excellent
    10.9% this month
    Cleanliness9.3
    Facilities9.1
    Location8.7
    Room comfort and quality9.3
    Service9.3
    Value for money8.2
    Rating
    9+ Exceptional (367)
    8-9 Excellent (173)
    7-8 Very Good (103)
    6-7 Good (26)
    <6 Below Expectation (29)
    Time of the year
    Mar - May (193)
    Jun - Aug (191)
    Sep - Nov (177)
    Dec - Feb (137)
    All guests (1066)
    All room types
    All languages

    Show reviews that mention 

    Showing 698 verified guest comments
    12345
    8.8
    Excellent
    Tsz from Singapore
    Couple
    One Bedroom Garden Villa
    Stayed 1 night in May 2019

    One of the finest hotels in Singapore”

    This is the place to be for special celebrations. Thanks to Capella for making my proposal such an unforgettable event! The staff was meticulous and went out of their way to help me ensure that all the arrangements were done to the finest detail. I really appreciated Capella's hospitality.

    Reviewed June 05, 2019

    Dear Tsz, Thank you for letting us be part of this joyous occasion, Tsz! I am very grateful that you took the time to commend my team, which will definitely go a long way in motivating all of us, especially knowing that they’ve provided such great moments for you. Looking forward to create more Capella memories for you. Warm regards, Fernando Gibaja General Manager

    Responded June 06, 2019
    Capella Singapore Hotel
    9.2
    Exceptional
    Hoon from Singapore
    Family with teens
    One Bedroom Garden Villa
    Stayed 1 night in March 2019

    Customer service that exceeds expectation”

    Excellent service from the time of check-in to departure. The hotel provides a nice lounge for guests to sit and enjoy drinks and snacks while the hotel staff processes your check-in. Hotel looks into every aspect to make your stay comfortable and hassle free. The in-room amenities are of good quality and the hotel even provides different repellents in case there are mosquitoes. The hotel serves you complimentary glass of juice and bottled water at the pool without you asking for them. However, the hotel should make known to their guests the things they will do and provide before the guest checks in. For example, we do not know that the hotel provides free pressing for clothes and so, we did not bring clothes that are more suitable when we went for fine dining.

    Reviewed April 04, 2019

    Dear Hoon, Thank you for your high rating! It really brightens up my day reading the wonderful comments your shared with us and I am glad that you enjoyed your stay with us in general. I will also take note of the constructive feedback you raised too and ensure we keep our guests informed of the inclusions they enjoy. Hope to see you again soon! Warm regards, Fernando Gibaja General Manager

    Responded April 09, 2019
    Capella Singapore Hotel
    8.0
    Excellent
    Hwee from Singapore
    Couple
    Double Standard
    Stayed 1 night in September 2018

    Check in process was lacking”

    We were booked for a constellation room but the staff insisted their system shows that we have a deluxe room booked. They let us wait for close to 2 hours before offering us an “upgrade” to a constellation room which we were indignant about as we did pay for a constellation room. They did try to perform service recovery with a further upgrade to a villa which we declined as it wasn’t what we wanted. In the kind we accepted their offer of a dinner and late checkout due to the late check in tone when we finally got to our room after al the hookah.

    Reviewed April 03, 2019

    Dear Hwee, I am really sorry for the disappointment you had upon your arrival which affected your overall stay with us. I will look into the concern you highlighted and work with my team to avoid such incident to happen again. Hope you will accord us a second opportunity to recover from this experience and craft a flawless and memorable stay for you on your next visit. Warm regards, Fernando Gibaja General Manager

    Responded April 09, 2019
    Capella Singapore Hotel
    10.0
    Exceptional
    Andre from Singapore
    Couple
    Premier Sea View
    Stayed 1 night in March 2019

    Excellent place for a weekend escape to pamper yourself”

    Staycation with my wife to celebrate her birthday and the biggest compliment I can give is that I don’t think it,s going to be easy to beat a stay at capella. Started with a room upgrade and the attention to details by the staff left a lasting impression, as they made the birthday celebration truly memorable. From personally going through the features of the room to making every effort to make your stay pleasant, really a class above the rest! Positives: -Room was spacious and well equipped. Awesome amenities too -Facilities are top notch (multiple pools mean that it’s never too crowded and the pool side service makes a real difference. Gym is also well equipped and in good condition, despite the hotel celebrating its 10 year anniversary - not sure if there was a revamp) - Lounge/Library is a nice place to chill over some tea time drinks and small bites - Restaurant/Bars: a visit to Cassia for their dim sum is a Must! Applaud Bryan and his team. Great to chill in the late evening at bob,s bar over some of their concoctions - fairly reasonable priced considering the location Negatives (nit picking here): - bed sheets could be better, had much smoother sheets in other hotels - the bathroom taps are really stiff and difficult to turn especially when your hands are wet - Bfast at Knolls had the same impeccable service standards by the staff al

    Reviewed March 24, 2019

    Dear Andre, Thank you for letting us be part of this joyous celebration and hope your wife had a great time! I am so happy you love our hotel, the facilities and services we offer.I am sure Chef David and his culinary team will be elated to read of the amazing dining experience you had with us too. Looking forward to celebrating more special moments with you and your wife at Capella in the near future. Warm regards, Fernando Gibaja General Manager

    Responded March 26, 2019
    Capella Singapore Hotel
    10.0
    Exceptional
    Sheril from Singapore
    Family with young children
    Premier Sea View
    Stayed 2 nights in March 2019

    A weekend of luxury”

    The place is so beautiful. Everything is in tip top condition. Staff is helpful and friendly. Staff name Jani from the swimming pool area gave our kids a complimentary peacook plush toy. That is a great way for memories. Thank you!

    Reviewed March 18, 2019

    Dear Sheril, Your perfect score made my day! I am so happy that you had a wonderful stay with us and my team perfected your stay in different ways, with special mention to Jani. Hope to curate more Capella memories for you and your family on your next family getaway with us. Warm regards, Fernando Gibaja General Manager

    Responded March 26, 2019
    Capella Singapore Hotel
    10.0
    Exceptional
    Alwyn from Singapore
    Couple
    PREMIER SEA VEW - Breakfast
    Stayed 2 nights in July 2019

    Truly Exceptional”

    3rd time here, and many more to come. What can I say? Exceeding expectations in every way and making every other hotel look ordinary.

    Reviewed July 07, 2019

    Dear Alwyn, It was a pleasure to have you back with us again and I am so happy to know that you enjoyed wonderful time at our 30-acre lush resort. Can't wait to welcome you back for more Capella memories with us. Warm regards, Fernando Gibaja General Manager

    Responded July 11, 2019
    Capella Singapore Hotel
    4.8
    Lo from Hong Kong
    Family with young children
    Premier Garden View
    Stayed 2 nights in July 2019

    Acceptable”

    Insufficient faciliates for kids and not much option for foods.

    Reviewed July 23, 2019

    Dear Lo, Thank you for sharing! I am disappointed to know that your stay with us was not entirely perfect and there were areas that fall short of your expectations. I will certainly look into the concerns you highlighted and work with my team to improve further. I do hope to have the honour to welcome all of you back again for a memorable family holiday with us on your next visit. Warm regards, Fernando Gibaja General Manager

    Responded July 23, 2019
    Capella Singapore Hotel
    10.0
    Exceptional
    Priscilla from Singapore
    Couple
    One Bedroom Garden Villa
    Stayed 1 night in May 2019

    Definitely will return”

    The villa was really spacious and beautifully furnished. Surroundings were tranquil and lush, did not feel like we were still in Singapore. The staff were very thoughtful and friendly - we asked for wine glasses before heading out for a few hours. When we returned, besides the wine glasses there was also a bucket of ice - which they have clearly been replacing so that we have fresh ice when we eventually return.

    Reviewed May 14, 2019

    Dear Priscilla, Your perfect rating brightens up my day indeed, Priscilla! Located a bridge away from the city centre, our resort is indeed an ideal spot for a relaxing getaway. Hope to see you back in the resort soon! Warm regards, Fernando Gibaja General Manager

    Responded May 28, 2019
    Capella Singapore Hotel
    9.6
    Exceptional
    Shin from Singapore
    Couple
    Premier Garden View
    Stayed 1 night in November 2018

    A haven away from the busy city”

    It was a truly relaxing experience. The ambience, deco of the room was exceptional. Great for recharging your soul. I like the complimentary tea time setting. However, the taste of the cakes and desserts can be further improved. It will be good for the shuttle bus to have extended hours instead of the current 9.45pm. Sofitel has services beyond 10pm.

    Reviewed November 19, 2018

    Dear Shin, Thank you again for choosing to stay with us and I am glad your stay went smoothly. I appreciate the feedback you shared too and will work with my team on to further improve on the experience. Anytime you feel like a relaxing escape from city life, please do think of us! I hope to welcome you back again soon. Best regards, Fernando Gibaja General Manager

    Responded November 23, 2018
    Capella Singapore Hotel
    9.2
    Exceptional
    KIT from United Kingdom
    Couple
    Premier Sea View
    Stayed 1 night in August 2018

    A modern sanctuary”

    Not my first stay here and would definitely come back again. Room was upgraded to suite, love the living room and the view. The room was comfortable in every way. Aesop bathroom amenities. Tree pool is the best. The lower level is shallower, suitable for family, and the upper one is quiet for adults. Staff brought us water, I remember back then they brought snacks (chocolate coated ice cream balls). I always spend time at their library. They used to serve cakes. They still serve tea, and cookies. It was a peaceful place for a read. You should walk around the hotel area and you would very likely bump into peacocks.

    Reviewed October 23, 2018

    Dear KIT, Thank you for visiting us again and it makes me very happy to know that you had an enjoyable stay with us. We can't wait to welcome you back again for a relaxing getaway amidst our tranquil sanctuary. Warm regards, Fernando Gibaja General Manager

    Responded October 24, 2018
    Capella Singapore Hotel
    9.2
    Exceptional
    Koon
    Family with teens
    One Bedroom Garden Villa
    Stayed 1 night in March 2019

    Room dinning ”

    We had our room Dinning during our stay. It was unfortunate for the guy who brought our food as he was a Malay which I believe would be a Muslim. I cansense he was rather nervious when our dog started barking when he was setting up the food as he asked me whether our dog was under control (of course it was as my son was holding it). Maybe the management should take into consideration to not send a Muslim to deliver food if that particular room has a dog staying with them. We never know what will happen if the dog ran to the Muslim guy. Beside this, it has always been a good staycation for our family for the past few times.

    Reviewed March 26, 2019

    Dear Koon, It was indeed a great pleasure to welcome you and your family back again, Koon! I am sorry for the unhappy incident you had with during your recent stay with us and rest assure I will look into the feedback you shared to ensure we perfect your next stay. Looking forward to welcome all of you back again on your next staycation. Warm regards, Fernando Gibaja General Manager

    Responded March 26, 2019
    Capella Singapore Hotel
    10.0
    Exceptional
    JIWOO from Singapore
    Couple
    Premier Sea View
    Stayed 1 night in May 2019

    Great Experience! Best hotel in SG!”

    I spent really good time with my partner. Highly recommend!

    Reviewed May 21, 2019

    Dear Jiwoo, Nothing makes us happier to know that our guests leave us with big smiles on their faces. Thank you for being an ambassador of Capella Singapore, we are honoured that you will recommend us to your friends. We hope to welcome you back soon! Warm regards, Fernando Gibaja General Manager

    Responded May 28, 2019
    Capella Singapore Hotel
    10.0
    Exceptional
    YUN from Singapore
    Solo traveler
    Premier Twin Garden View - Non-Smoking
    Stayed 1 night in May 2019

    Nice stay”

    The stay at Capella is wonderful. Staff are nice and helpful. Mini bar has sufficient beverage provided. Breakfast is great with many options. Think I’ll go again!

    Reviewed May 20, 2019

    Dear Yun, Happy to know that you enjoyed your stay with us! Thank you for recognising the team as well, this will surely motivate all of us to strive for excellence every day, knowing that we crafted memorable experience for you. Looking forward to welcome you back again! Warm regards, Fernando Gibaja General Manager

    Responded May 28, 2019
    Capella Singapore Hotel
    9.6
    Exceptional
    Lee from Singapore
    Couple
    One Bedroom Garden Villa
    Stayed 2 nights in June 2018

    great service and facilities ”

    this is our 2nd time staying in capella. the villa was huge and clean with many in room facilities. housekeeping were also attentive to our needs, making up the room once in the afternoon and came around again in the evening to make sure that we have everything we need. the pools were big and nice. we really enjoyed our stay and we will definitely come back again. the staff also gave us a complimentary wine & bday cake for our celebration. very heartfelt service. thank you to Diana & team for the great service.

    Reviewed June 24, 2018

    Dear Lee, It was lovely to read this exceptional review you had of our luxurious resort and glad that both of you had a marvellous birthday celebration with us. Thank you for extending your compliments to the professional and dedicated team I have with me, with special mention to Diana who has perfected your stay with the warm and attentive service she delivers. Indeed, she has truly represented the Capella brand, constantly ensuring our guests are rewarded with the ultimate luxury. Looking forward to creating more special memories for both of you at Capella Singapore in the near future. Best regards, Fernando Gibaja General Manager Capella Singapore

    Responded June 26, 2018
    Capella Singapore Hotel
    9.2
    Exceptional
    Felicia from Singapore
    Solo traveler
    Premier Sea View
    Stayed 2 nights in September 2017

    Exceptional”

    The only down side of staying in a hotel in Sentosa is that you need to travel quite a bit to get out to the city centre. But if you're looking for an idyllic holiday/staycation and not intending to go out of the hotel much, this is perfect.

    Reviewed June 21, 2018

    Dear Felicia, It was indeed a wonderful moment to read that you relished in a relaxing getaway with us at our 30-acre lush resort, nestled away from the city’s hustle and bustle. Located on Singapore’s popular island destination, Sentosa, we are in close proximity to plethora of attractions on the island and accessible with approximately 10 minutes drive to Singapore’s Central Business District and major shopping destinations. Once again, thank you for taking time to share your stay experience with us and we look forward to welcoming you back for an idyllic retreat at Capella Singapore on your next visit. Best regards, Fernando Gibaja General Manager Capella Singapore

    Responded June 26, 2018
    Capella Singapore Hotel
    9.2
    Exceptional
    Angela from Singapore
    Couple
    Constellation Room
    Stayed 1 night in December 2017

    Excellent ”

    Booked the Constellation Room and we were given some "welcome back" chocolates as it was our 2nd time staying with Capella. Check in service was not as warm and friendly as the 1st time but the overall experience was still fantastic.

    Reviewed January 02, 2018

    Dear Angela, Thank you for selecting our resort once again for your vacation and I am glad to know that you had an overall enjoyable stay with us. On the other hand, I sincerely apologise for the shortfalls in service standards you have encountered during your recent stay and kindly be assured I look into the issues you have raised to ensure that we provide the top notch service standards to all our guests. Hope to see you again on your next vacation and we look forward to pampering you with a luxurious and flawless experience. Best regards, Fernando Gibaja General Manager Capella Singapore

    Responded January 08, 2018
    Capella Singapore Hotel
    10.0
    Exceptional
    Felicia from Singapore
    Group
    One Bedroom Garden Villa
    Stayed 2 nights in November 2017

    A cosy comfortable getaway”

    It’s a great quiet place to getaway from the city. Staff make you feel welcome at all times and the villa make you feel like home. It’s very comfortable, private and nice place to spend time with family. It’s been a yearly routine for my family to spend a getaway together.

    Reviewed November 27, 2017

    Dear Felicia, It was lovely to read that you had an enjoyable stay with us earlier in our luxurious villa equipped with a private plunge pool. I am glad to hear that it was the professional and dedicated team I have with me who have added special touches to your stay too. Thank you for selecting our resort as the destination for your family staycation and we look forward to pampering you and your family again on your next visit. Warm regards, Fernando Gibaja General Manager Capella Singapore

    Responded December 04, 2017
    Capella Singapore Hotel
    9.6
    Exceptional
    Tze from Singapore
    Couple
    Premier Sea View
    Stayed 1 night in November 2017

    Amazing service.”

    The staff service was top notch. All of them were sincere and friendly. You get greetings when you walk around in the hotel. There is a library where you can chill and relax. It is quiet and away from the hustles of the city life so it is a great place to relax. The room is very nice and clean. The Bose sound system was great and can connect to your bluetooth devices. It has a great sea view from the bedroom and the bath tub. Mini bar was provided without additional costs. They have some interesting programs such as Yoga, cooking class, wine tasting, where you can enjoy without having to get out of the hotel. The staff are also very courteous and helpful. They recommended great places for dining as well.

    Reviewed November 12, 2017
    9.2
    Exceptional
    Andrew from Singapore
    Couple
    Premier Sea View
    Stayed 1 night in August 2017

    Exceptional”

    Excellent stay. The management upgraded us to premier suite as it was my wife's birthday. We were also allowed to bring our dog which was a very special experience. Everything was superb, except that it can be a little pricey.

    Reviewed September 30, 2017
    10.0
    Exceptional
    Tammy from Singapore
    Family with young children
    One Bedroom Garden Villa
    Stayed 2 nights in September 2017

    Impeccable service and luxurious room!”

    We had a thoroughly relaxing stay at the luxurious Capella. Very impressed with the service level and attention to details that the hotel provided. Cookies with turndown service and light snacks for the family too! The pools were awesome, peaceful with a beautiful view. Breakfast superb, with food made to order ensuring freshness for each customer!It's our new favourite hotel to stay at in Sentosa! 😍

    Reviewed September 27, 2017
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    Capella Singapore Hotel
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    • Excellent location
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