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Capri by Fraser Berlin
Capri by Fraser Berlin
Capri by Fraser Berlin
Capri by Fraser Berlin
Capri by Fraser Berlin
Capri by Fraser Berlin
Capri by Fraser Berlin

Removed from saved list

8.9

Excellent

91 reviews

91 reviews

Housekeeping3
Breakfast2
View1
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
Available
Walkable places
Edeka Ungefroren

60 m

Gertraudenbrucke

100 m

Jungfernbrucke

210 m

Ephraim-Palais Historic Houses

260 m

Spittelmarkt

290 m

Popular landmarks
Berliner Dom

650 m

Berliner Fernsehturm

830 m

Pergamonmuseum

980 m

Checkpoint Charlie

1.2 km

Topography of Terror

1.6 km

Closest landmarks
Fischerinsel-Apotheke

60 m

Zahnarztpraxis Schröter

240 m

Australia Embassy

320 m

Nikolai Quarter

350 m

Sammlung Kindheit & Jugend Museum

350 m

Capri by Fraser Berlin

Scharrenstrasse 22, Mitte, Berlin, Germany, 10178 - See map

Conveniently situated in the Mitte part of Berlin, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

330 meters to public transportation

Check-in [24-hour]

Inside city center

630 meters to DDR Museum

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Bicycle rental

Pets allowed

Car park

Exercise area

Game room

Shuttle service

Complimentary WIFi in all rooms

Your dates are popular among travelersUsers are booking a place in Berlin every 4 minutes on Agoda.com
Value for money8.8
Distance to city center0,2 km
Location rating8.9
Nearest airportBerlin Schönefeld Airport (SXF)
Distance to airport17.1 km

Rooms available at Capri by Fraser Berlin

Studio Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Premier Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Executive Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Premier Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Capri by Fraser Berlin?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Capri by Fraser Berlin?

A stay at Capri by Fraser Berlin also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Capri by Fraser Berlin has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Berlin with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Capri by Fraser Berlin?

Start your mornings right, with the continental and buffet breakfast options offered at Capri by Fraser Berlin. Adults can enjoy breakfast offered with an additional charge of 16 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Capri by Fraser Berlin?

Capri by Fraser Berlin features an on-site restaurant for your dining convenience.

What is the smoking policy at Capri by Fraser Berlin?

Capri by Fraser Berlin does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Capri by Fraser Berlin?

The closest train, metro, or bus station to Capri by Fraser Berlin is Spittelmarkt Subway Station, 320 m away.

What restaurants are nearby Capri by Fraser Berlin?

Restaurants including Tengoku, Restaurant le Jardin and Nguyen Minh Cam are popular in Capri by Fraser Berlin’s neighborhood which is known as Mitte.

What popular shopping places are close to Capri by Fraser Berlin?

Shopping options in Capri by Fraser Berlin’s Mitte neighborhood include Die Hackeschen Hoefe, Mall of Berlin and Mauerpark Flea Market.

What are popular attractions near Capri by Fraser Berlin?

Guests at Capri by Fraser Berlin can easily visit Brandenburg Gate (Brandenburger Tor), The Holocaust Memorial - Memorial to the Murdered Jews of Europe and Reichstag Building located in the Mitte area.

What popular natural sightseeing spots are close to Capri by Fraser Berlin?

Capri by Fraser Berlin’s nearby natural sights include Naturdenkmal Zürgelbaum, Norddeutsche Eiswerke A. G. & Eisfabrik and Alter Garnisonsfriedhof located in the same Mitte area.

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See map

Explore the neighborhood

What people love about Capri by Fraser Berlin

  • 10

    Exceptional
    Location

    "We had an appt at the embassy, so location for us was perfect."

    Lauren

    |

    November 16, 2021

  • 10

    Exceptional
    Cleanliness

    "Centrally located, extremely clean and exactly as expected with a Fraser hotel."

    Julie

    |

    August 22, 2021

  • 9.6

    Exceptional
    Spaciousness

    "The room was spacious and the bathroom really nice, super silent spaces where you can get all the rest you need."

    Maria

    |

    January 13, 2020

Property ranking|Compared to 1,224 Berlin properties
See all rankings
Value for money score
8.8/10
Cleanliness score
9.1/10
Location score
8.9/10
Service score
8.7/10
Better than
97
%
of Berlin properties
Better than
96
%
of Berlin properties
Better than
94
%
of Berlin properties
Better than
92
%
of Berlin properties
Overall rating:

8.9

Excellent
91 reviews
Cleanliness
9.1
Facilities
8.8
Location
8.9
Read all reviews >
More about Capri by Fraser Berlin

More about Capri by Fraser Berlin

Nestled in the heart of Mitte, Capri by Fraser Berlin is an ideal spot from which to discover Berlin. The hotel lies 0,2 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from Fraser Hospitality are right in the comfort of your own home. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, wheelchair accessible, daily housekeeping, taxi service, laundromat.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers fantastic facilities, including fitness center, to help you unwind after an action-packed day in the city. Capri by Fraser Berlin is your one-stop destination for quality hotel accommodations in Berlin.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

2 mentions

Housekeeping

1 mention

Languages spoken

  • English
  • Arabic
  • German
  • Italian
  • Spanish
  • Turkish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Bicycle parking
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Blackout curtains
  • Closet
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily newspaper
  • Desk
  • Extra long bed
  • Free tea
  • Full kitchen
  • Hair dryer
  • Heating
  • Kitchenette
  • Kitchenware
  • Laptop workspace
  • Linens
  • Lock box in room
  • Locker
  • Microwave
  • Non-smoking
  • Pets allowed in room
  • Phone
  • Refrigerator
  • Satellite/cable channels
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Smoke alarm
  • Soundproofing
  • Toiletries
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Continental
  • Vegetarian
  • Gluten-free
  • Buffet
Location
Scharrenstrasse 22, Mitte, Berlin, Germany, 10178
Excellent
Location

8.9

Airports

  • Berlin Schönefeld Airport (SXF)
    17.1 km 36 min drive
  • Müritz Airpark (REB)
    98.3 km

Public transportation

  • Spittelmarkt Subway Station
    330 m 4 min drive
  • Märkisches Museum Subway Station
    330 m

Hospital or clinic

  • Fischerinsel-Apotheke
    60 m

Shopping

  • Kaufhaus des Westens (KaDeWe)
    4.5 km

Convenience store

  • Hit-Ullrich Verbrauchermarkt Convenience Store
    1.4 km 4 min drive

Cash withdrawal

  • ATM
    340 m 4 min walk
What's nearby

Popular landmarks

  • Berliner Dom
    650 m
  • Berliner Fernsehturm
    830 m
  • Pergamonmuseum
    980 m
  • Checkpoint Charlie
    1.2 km
  • Topography of Terror
    1.6 km
  • The Holocaust Memorial - Memorial to the Murdered Jews of Europe
    1.8 km
  • Brandenburg Gate (Brandenburger Tor)
    1.9 km
  • Reichstag Building
    2.0 km
  • The Berlin Wall
    2.5 km
  • East Side Gallery
    2.5 km

Nearby landmarks

  • Fischerinsel-Apotheke
    60 m
  • Edeka Ungefroren
    60 m
  • Gertraudenbrucke
    100 m
  • Jungfernbrucke
    210 m
  • Zahnarztpraxis Schröter
    240 m
  • Ephraim-Palais Historic Houses
    260 m
  • Spittelmarkt
    290 m
  • Denkmal Heinrich Zille
    290 m
  • Zille Museum
    290 m
  • St. George and the Dragon Statue
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center0,2 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)16 EUR

The property

  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 143

Reviews of Capri by Fraser Berlin from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.1
Facilities8.8
Location8.9
Service8.7
Value for money8.8
High score for Berlin
Rating
9+ Exceptional (22)
8-9 Excellent (2)
7-8 Very Good (6)
6-7 Good (4)
<6 Below Expectation (2)
Time of the year
Mar - May (5)
Jun - Aug (14)
Sep - Nov (8)
Dec - Feb (9)
All guests (91)
All room types
All languages

Show reviews that mention 

Showing 36 verified guest comments
12
8.0
Excellent
Rob from Netherlands
Couple
Studio Deluxe Room
Stayed 4 nights in October 2017

Good room central location”

The location of Capri is very central, Nice room with big Windows, good bed, nice decoration, perfect shower, very comfortable with eye for detail. Breakfast is good with fresh products, but everyday the same choices.

Reviewed October 21, 2017

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Dear Rob, Thank you for the good review of our hotel! We hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded November 21, 2017
Capri by Fraser Berlin
9.6
Exceptional
Maria from Italy
Business traveler
Deluxe Studio
Stayed 2 nights in January 2020

Just great - you get a lot of comfort for the great price”

I’m not super keen on big hotels but I absolutely loved this one. It is not super fancy or fake over the top. It’s just right. The beds are incredibly comfortable with very good quality bedding. The room was spacious and the bathroom really nice, super silent spaces where you can get all the rest you need. I miss the bed already! The staff is really good: they are not on top of you but if you need something they are efficient. I left my passport in the safe and they sent it to the airport in 10 minutes. Wow. My only minor critique is that breakfast is at a cafe that’s probably a concession, delicious but I did not feel very welcomed over there.

Reviewed January 13, 2020

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Dear Maria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philipp Zeplin Operations Manager

Responded January 28, 2020
Capri by Fraser Berlin
7.2
Very good
Yanning from Singapore
Couple
Studio Executive Room
Stayed 4 nights in December 2018

Short walk from museum island and alexandraplatz ”

Location is pretty good, just that it is not the bustling area. Metro and bus stop are within 5 mins walk, but the area does not have many restaurants or bar. Facilities are of Capri standard, washer/dryer, induction cooker etc. Our tv has glitch and turn on and off itself

Reviewed January 04, 2019

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Dear Yanning, Thank you for the review of our hotel! The famous Nikolaiviertel and also the Gendarmenmarkt are just two hotspots with a lot of restaurants in walking distance. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded January 21, 2019
Capri by Fraser Berlin
8.0
Excellent
Joanne from Germany
Family with young children
Studio Premier Room
Stayed 3 nights in February 2018

Nice hotel but not designed for families”

The hotel is newly modernised and the room was finished to a high standard. The small kitchen was well equipped and the bathroom had a fantastic shower. Location is very handy, next to a bus stop with direct links to the centre. The breakfast was fairly simple but excellent quality. Those were the good points. Unfortunately I found the bed uncomfortable, it sloped towards the edges due to a mattress topper used to merge the 2 singles into 1 king size bed. Also the pillows were extremely fat, far too high for my liking. We booked with agoda, chose the largest studio room so there would be plenty of space for our 2 children. However, on arrival we were informed that the rooms were not suitable for families. The very small chaise long was not even long enough for my 6 year old to sleep on. He had to share our bed, and we had to pay an extra €25 per night for a camp bed for our 9 year old.. if Agoda had made this information available to us, we would have chosen other accommodation.

Reviewed February 15, 2018

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Lieber Joanna, Vielen Dank für Ihre Bewertung! In der Tat werden unsere Zimmer auf Agoda nicht für mehr als 2 Personen angeboten, Zustellbetten sind nur auf Anfrage verfügbar in höheren Kategorien mit einem Aufpreis verbunden. Wir freuen uns, dass Ihnen der Aufenthalt dennoch bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Kevin Koriath Reservations & Revenue Manager

Responded February 26, 2018
Capri by Fraser Berlin
9.6
Exceptional
Dori from Indonesia
Couple
Studio Deluxe Room
Stayed 1 night in October 2017

best stay ever”

it has everything you need except bathtub ! a kitchen with complete cutleries and cooking set, iron for ur cloth, robe, complimentary water, cable for any type of ur phone, complete bathroom amenities like lotion conditioner and etc the staff is super friendly and helpful, i feel like home the lobby is nice and unique

Reviewed October 31, 2017

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Dear Dori, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded November 21, 2017
Capri by Fraser Berlin
9.6
Exceptional
Nurulhuda from Singapore
Solo traveler
Premium Studio
Stayed 2 nights in December 2019

Exceptional”

Love the room and the view. Will definitely recommend to stay here. Just few stops by bus or train to Alexanderplatz.

Reviewed December 16, 2019

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philipp Zeplin Operations Manager

Responded January 13, 2020
Capri by Fraser Berlin
10.0
Exceptional
HYO from South Korea
Couple
Studio Deluxe Room
Stayed 2 nights in October 2017

recommend this hotel ”

good location and the room is very cozy and tidy as well. all the staff are very friendly. bedding is especially I like the most!! can sleep very very well

Reviewed December 04, 2017

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Dear Hyo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded December 15, 2017
Capri by Fraser Berlin
6.8
Good
Mary from United States
Couple
Studio Deluxe Room
Stayed 7 nights in August 2017

Functional, self-service hotel”

Pros: -brand new. Opened in 2017 -quite spacious rooms -kitchenette -plenty of power outlets in room -friendly manager and operations staff -quiet rooms if they face the back -in-room safe big enough for 15” laptops -bus stops outside hotel -supermarket across the street Neutral: -location is not close to business center or hipster hangouts -traffic can be very congested along main road -laundry room only has two dryer+washer machines -wifi could be spotty, especially in laundry room Cons: -Front desk IT system not reliable -Dark rooms and bathrooms -Maintenance issues inside room -- drainage leaks and insufficient ventilation -Smell of beer or vomit in hallway lingering for days

Reviewed October 04, 2017

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Dear Mary, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded November 21, 2017
Capri by Fraser Berlin
10.0
Exceptional
Tanya from Australia
Couple
Studio Deluxe Room
Stayed 6 nights in July 2018

Exceptional”

Excellent location, close to everything whether you want to walk or use public transport. Very helpful staff at reception. Spacious bathroom, shower cabin is huge and there are 2 shower heads. Comfortable bed with comfortable pillows. Functional kitchenette with enough plates/cutlery for 2 people. The only inconvenience, there is only one chair so if both people want to eat in the room simultaneously, it's a challenge.

Reviewed July 16, 2018

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Dear Tanya, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded August 31, 2018
Capri by Fraser Berlin
10.0
Exceptional
DANIELLE from United Kingdom
Couple
Studio Deluxe Room
Stayed 3 nights in April 2018

Great location”

Our room was beautiful. Tea and coffee provided and a little fridge to keep any cold beers in. The bathroom had an amazing shower but no bath unfortunately. We walked from our location every day either to the water or public transport, the location was fantastic. The staff were extremely polite and very welcome. Would recommend this to anyone!

Reviewed April 11, 2018

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Dear Danielle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded April 17, 2018
Capri by Fraser Berlin
6.0
YUEN from Hong Kong SAR, China
Solo traveler
Studio Premier Room
Stayed 3 nights in January 2018

ok stay but need improvement ”

I knew this is a new hotel so I did expect to find some flaws. Good washer and dryer. A few blocks from U station. Supermarket across the street which has better stock than other stores in downtown. Things that need improvement... I saw dishwasher tablet but i couldn't find the dishwasher in the unit (maybe my fault but i opened all cabinet doors). The towel on the bathroom sink looked like it had stain. The room was really hot. I turn down the thermostat but no use. It is only semi cool right below the air duct. Once i stepped off a foot away it started to feel like an oven. I ended up just shutting off the thermostat. That became a little tolerable. All in all i am ok for the price paid.

Reviewed February 01, 2018

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Dear Yuen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded February 06, 2018
Capri by Fraser Berlin
9.6
Exceptional
David from Australia
Solo traveler
Studio Executive Room
Stayed 4 nights in May 2018

A great choice”

Almost new, in a great location. Very comfortable rooms with self catering if wanted. Very nice decor and most important excellent staff.

Reviewed May 10, 2018

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Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded May 30, 2018
Capri by Fraser Berlin
10.0
Exceptional
Stephanie from United States
Group
Studio Executive Room
Stayed 3 nights in December 2017

Great Place”

Amazing room, so clean and modern. Had a kitchen with all conveniences. Comfortable as well and in a good location.

Reviewed December 28, 2017

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Dear Stephanie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded January 03, 2018
Capri by Fraser Berlin
5.2
helena from China
Family with teens
Studio Premier Twin
Stayed 1 night in August 2017

Not as good as other Fraser”

I have been to many Fraser apartments in all over the world. I have to say this one is very poor. Although everything is new, the staff lacks of experience which makes clients run from stairs everyday to change room cards.

Reviewed August 18, 2017

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Dear Helena, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded November 21, 2017
Capri by Fraser Berlin
6.4
Good
helena from China
Family with teens
Studio Premier Twin
Stayed 1 night in August 2017

lack of good staff in the morning”

There is a white male staff in the hotel acts like racist. No matter who you asked him to do, he simply said no. The night shift non-white staff are better. I think the hotel should know it is doing hospitality business, you should welcome guests from all over the world, no matter where they are from. However, that staff clearly shows this is a white-male-centered hotel. What a shame!

Reviewed December 14, 2017

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Dear Helena, thanks for your feedback. We love to welcome travelers from all over the world and our team is coming from all over the world as well. We fell short if we could´t meet your expectations and we do apologize if there was anything in your preferences we could not service to you. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded December 15, 2017
Capri by Fraser Berlin
10.0
Exceptional
Gerard from Australia
Couple
Studio Deluxe Room
Stayed 3 nights in September 2017

Fantastic!”

New, clean, well-designed aparthotel. Great breakfast and walking distance to everywhere. Book now!

Reviewed July 13, 2018

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Dear Gerard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded August 31, 2018
Capri by Fraser Berlin
8.4
Excellent
Wai from Hong Kong SAR, China
Couple
Studio Premier Room
Stayed 6 nights in September 2018

Excellent”

Convenient location and cozy room.

Reviewed January 20, 2019

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Dear Wai, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded January 21, 2019
Capri by Fraser Berlin
9.6
Exceptional
Yaniv from Israel
Family with young children
Studio Premier Room
Stayed 4 nights in August 2018

Modern, clean and excellent value for money ”

highly recommended

Reviewed September 05, 2018

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Dear Yaniv, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded September 13, 2018
Capri by Fraser Berlin
6.4
Good
helena from China
Family with teens
Studio Premier Twin
Stayed 1 night in August 2017

It's a shame such a good facilities such poor staff”

There is one male staff in the morning shift is very unprofessional. He is very stressful. No matter what you asked him to do, he simply answered no.

Reviewed December 14, 2017

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Dear Helena, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kevin Koriath Reservations & Revenue Manager

Responded December 15, 2017
Capri by Fraser Berlin
7.6
Very good
Bader from Saudi Arabia
Couple
Deluxe Studio
Stayed 3 nights in December 2019

Very good”

Check out early 11:30 which is bad things

Reviewed December 28, 2019

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Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Philipp Zeplin Operations Manager

Responded December 30, 2019
Capri by Fraser Berlin
12
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