Capri by Fraser, Kuala Lumpur
studio deluxe - Bed Capri by Fraser, Kuala Lumpur
Playground Capri by Fraser, Kuala Lumpur
Lobby Capri by Fraser, Kuala Lumpur
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8.6
Excellent
4.7% this month
/10
(2886 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location
Parking
FREE
  • Life Care Diagnostic Medical Centre20 m
  • Pantai Dalam410 m
  • Universiti Train Station490 m
  • Be Duty Free by Heinemann590 m
  • Kerinchi LRT Station740 m
  • Petronas Twin Towers Gift Shop960 m
  • Galeri Seni1.06 km
  • UMMC1.1 km
  • Pantai Medical Centre1.1 km
  • Pantai Hospital Kuala Lumpur Emergency Services1.13 km
  • Free Wi-Fi

    Capri by Fraser, Kuala Lumpur

    No 5, Jalan Kerinchi, Mid Valley / Bangsar, Kuala Lumpur, Malaysia, 59200 - See map
    "3rd time staying the same place , all the facilities in the hotel was standard and nice , spaces rooms , and a small birthday surprise for me !"
    Joanne - December 3, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Fantastic breakfast
    91% positive mentions
    • 470 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    This property is in high demand!

    Booked 162 times | 11 travelers are looking at this property right now

    Property ranking|Compared to 13,077 Kuala Lumpur properties
    See all rankings
    Value for money score
    8.8/10
    Service score
    8.6/10
    Cleanliness score
    8.9/10
    Room comfort score
    9.1/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Value for money8.7
    Distance to city center10 km
    Location rating8.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport12.4 km

    Rooms available at Capri by Fraser, Kuala Lumpur

    9.1
    Exceptional
    Room comfort & quality
    Capri Club Room
    Capri Club Room
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    studio deluxe
    studio deluxe
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    3 bedroom Deluxe
    3 bedroom Deluxe
    ...
    • Room size: 132 m²/1421 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Deluxe One-Bedroom Apartment
    Deluxe One-Bedroom Apartment
    ...
    • Room size: 80 m²/861 ft²
    • Balcony/terrace
    • 2 single beds or 1 king bed
    Enter dates to see prices
    nil
    nil
    ...
    • Room size: 80 m²/861 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Double Club
    Double Club
    ...
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      Apartment Three Bedrooms
      Apartment Three Bedrooms
      ...
        Enter dates to see prices
        Capri Club Premier Room
        Capri Club Premier Room
        ...
        • Room size: 80 m²/861 ft²
        Enter dates to see prices
        ???????
        ???????
        ...
        • Room size: 80 m²/861 ft²
        Enter dates to see prices

        What people love about Capri by Fraser, Kuala Lumpur

        • 9.6
          Exceptional
          Location

          "Great facilities espc the pool, amazing city skyline view, good location with plenty of good restaurants."

          Aliff I.

          |

          January 14, 2019

        • 9.6
          Exceptional
          Spaciousness

          "The room is super spacious with own kitchen cabinet!"

          WEE

          |

          December 9, 2018

        • 10.0
          Exceptional
          Cleanliness

          "Clean and good."

          Vijay

          |

          December 12, 2018

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        More about Capri by Fraser, Kuala Lumpur

        More about Capri by Fraser, Kuala Lumpur

        9.2
        Exceptional

        "Very well designed rooms and clean."

        Mohammad

        |

        January 13, 2019

        An overview

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        What they offer

        9.2
        Exceptional

        "The infinity pool is excellent, great gym and game room"

        pooi S.

        |

        January 14, 2019

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        American cuisine
        American cuisine
        McDonald's
        540 m American
        Chili's
        2.0 km American, Mexican, Southwestern
        Giegit's Western
        2.0 km American, European, Mexican
        Asian cuisine
        Asian cuisine
        Celine's Garden
        90 m Asian, Chinese, European
        Edo Ichi
        100 m Asian, Japanese, Korean
        Mango Chili Restaurant
        130 m Asian, Thai
        Chinese cuisine
        Chinese cuisine
        Dragon Hut Restaurant
        1.7 km Chinese
        CJade Express Midvalley Megamall
        1.8 km Chinese
        Pao Xiang Bah Kut Teh, Mid Valley Mega Mall
        2.0 km Chinese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Reviews of Capri by Fraser, Kuala Lumpur from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (2886)Booking.com Reviews (1387)
        8.6
        /
        10
        Excellent
        4.7% this month
        Cleanliness8.9
        Facilities8.9
        Location8.3
        Room comfort and quality9.1
        Service8.6
        Value for money8.7
        Rating
        9+ Exceptional (678)
        8-9 Excellent (359)
        7-8 Very Good (386)
        6-7 Good (77)
        <6 Below Expectation (75)
        Time of the year
        Mar - May (358)
        Jun - Aug (435)
        Sep - Nov (359)
        Dec - Feb (423)
        All languages
        All guests (2886)
        All room types

        Show reviews that mention 

        Showing 1575 verified guest comments
        12345
        9.6
        Exceptional
        Lynette from Singapore
        Family with young children
        3 bedroom Deluxe
        Stayed 1 night in June 2019

        Still our favorite ”

        Stayed here for a night before shifting to another hotel in the city area.. what a contrast in service levels and cleanliness. Spotted a Capri under construction near where we were staying in the city and can not wait for this to open so we can hopefully have a similar positive Capri experience. For now, this remains our favorite hotel in KL - only drawback is that it’s not walking distance to shopping!

        Reviewed June 19, 2019

        Dear Lynette, Thank you for taking the time to share your experience. We are glad you enjoyed your stay. We hope to welcome you back on your next visit. Sincerely, Jessic Chang Assistant Front Office Manager

        Responded June 19, 2019
        Capri by Fraser, Kuala Lumpur
        8.0
        Excellent
        Cici
        Family with teens
        3 bedroom Deluxe
        Stayed 3 nights in June 2019

        Staff was friendly and the pool was nice.”

        This is the second time I stay here as the first time the whole family really enjoying it as we stay for one night only. This time i stay here for 5d4days and the experience not what I expected in the first place. The wifi is not stable during my whole stay and I did mention to the hotel but still the same things and as a result we barely even used the wifi. The breakfast was nice. and everyday they did change or two items in the menu. The Swimming pool was great and the staff was nice. Location wise is nearby to mid valley mega mall and grab cost about rm6-8 depend on the time. To kl Sentral is cost around rm12-16 and to tbs around rm18-20.

        Reviewed June 10, 2019

        Dear Cici, Thank you for taking the time to share your experience on the recent stay. Glad you thoroughly enjoyed it apart from certain areas flagged that would require our attention. We hope to provide you with our hospitality once again on your next trip. Sincerely, Jessic Chnag Assistant Front Office Manager

        Responded June 19, 2019
        Capri by Fraser, Kuala Lumpur
        8.8
        Excellent
        Muslich from Indonesia
        Family with young children
        studio deluxe
        Stayed 1 night in June 2019

        Big room but too much waste of space”

        Room is big, approx 60m2, but nearly half of it used for toilet, shower room, wash basin and dressing table. Separate toilet and shower room is also not practical. Also too many cabinets, which end up not being used for short stay guest. It would be nice to have sofa/seating area rather than too many cabinets and too large toilet, shower room and dressing area. I think the designer doesn't understand traveller's needs and should do more benchmarking.

        Reviewed June 09, 2019

        Dear Mr Muslich, Thank you for taking time to share your thoughts on your recent visit. We appreciate your sharing on the room designs and layout as we are service residences which provide more homely environment for our short and long stay guests. Nonetheless, we will take into future consideration for the seating area and will share this with the higher management team. Appreciate your feedback as this allow us to improve and provide better experience for our guests. We hope forward to welcome you back again. Sincerely Jessica Lee Front Office Manager

        Responded June 10, 2019
        Capri by Fraser, Kuala Lumpur
        9.2
        Exceptional
        Wong from Malaysia
        Couple
        studio deluxe
        Stayed 1 night in June 2019

        Everything ok with a minor issues”

        The housekeeping forgot to refill toilet roll. Variety of food to choose for breakfast. Room is clean, facilities in good condition. Only two lift is working during check out time. Waited for almost 15 mins to get down from 26 floor to lobby.

        Reviewed June 09, 2019

        Hi Wong, Thank you for taking the time to share your experience on the recent stay. Glad you thoroughly enjoyed it apart from certain areas flagged that would require our attention. Please accept our sincere apologies on the shortfall in replenishing the toilet roll and the guest lifts that was under maintenance which had caused inconvenience and we have highlight to our building management team. We hope this will not mar your overall experience and hope to provide you with our hospitality once again on your next trip. Sincerely Jessica Lee Front Office Manager

        Responded June 10, 2019
        Capri by Fraser, Kuala Lumpur
        10.0
        Exceptional
        JONG from Malaysia
        Business traveler
        studio deluxe
        Stayed 1 night in June 2019

        Very helpful satff”

        I left my charger there and they keep it. Trying to assist me all the way until it's return to me. Thanks Siva.

        Reviewed July 12, 2019

        Dear JONG, Thank you for taking the time to share your experience. We are glad you enjoyed your stay. We hope to welcome you back on your next visit. Sincerely, Jessic Chang Front Office Manager

        Responded July 15, 2019
        Capri by Fraser, Kuala Lumpur
        8.4
        Excellent
        Musliha from Malaysia
        Family with teens
        3 bedroom Deluxe
        Stayed 2 nights in March 2019

        Short vacay with family of 6”

        Value For Money - Cost me rm500 for the 3 bedroom aprtment that can accomodate 5 pax. A bit expensive but it is value for money. Location - Located at the busy area during peak hours. Around the area is residential and also office buildings. The location is an easy assess and had a nearest MRT station about 10 mins walk. There is also the shuttle bus that can take u to MRT station. Need to ask the front desk. Free parking is available for the guest with max of 2 cars. Cleanliness - It is acceptable clean. Daily housekeeping available. Staff - Staff is friendly. You can ask the concierge or front desk to get around the area, They are really helpful. Facilities - They have swimming pool with good view, The resting area, the private jet bath, the game room. The wifi in the room and inside the building. The game room had the pool table, football table, the x box and play station. Also few books for reading. Gym also equipped with the minimum set. Overall - It is a good hotel to stay.

        Reviewed April 16, 2019

        Hi Musliha, Thank you for an amazing feedback, in appreciating our hospitality. It only motivates us further in our daily efforts towards achieving a pleasing experience for our guests. It would be an absolute pleasure to be your accommodation host on your next return! Sincerely Jessica Lee Front Office Manager

        Responded April 22, 2019
        Capri by Fraser, Kuala Lumpur
        8.0
        Excellent
        Shirley from Malaysia
        Couple
        studio deluxe
        Stayed 4 nights in March 2019

        Spacious Room ”

        I did complaint for the water flow at the basin area. But during my stay for 4 nights, doesn't see any improvement of it. Others all OK and the room is big enuf. Breakfast need to be improve. A 4 star hotel should hav more option for the food. Even my hubby is not choosy on food but still complaint nothing to eat.

        Reviewed April 05, 2019

        Hi Shirley, Thank you for taking time to share your experience with us on your recent stay. Please accept our sincere apologies on the maintenance area highlight at the basin area that had caused inconvenience to you. On top of that , we will also share your feedback on the breakfast and food options to our F&B to look into. We value your feedback and appreciate that. We hope to see you around again. Sincerely Jessica Lee Front Office Manager

        Responded April 09, 2019
        Capri by Fraser, Kuala Lumpur
        9.6
        Exceptional
        Nana from Malaysia
        Group
        3 bedroom Deluxe
        Stayed 1 night in March 2019

        3-bedroom service apartment ”

        The apartment was spacious with a nice view of Bangsar South. Located next to Nexus, there's no worried for food and there's room service as well. Everything was perfect except for the carpet which was a bit dusty which triggered allergy (both my friend and I). But overall it was a nice place to stay, would definitely come back!

        Reviewed March 17, 2019

        Hi Nana, Thank you for taking the time to share your experience on the recent stay. Glad you thoroughly enjoyed it apart from certain areas flagged that would require our attention especially on the carpet cleanliness. Please accept our sincere apologies on that and will revert this to our Housekeeping team. We hope to provide you with our hospitality once again on your next trip. Sincerely Jessica Lee Front Office Manager

        Responded March 18, 2019
        Capri by Fraser, Kuala Lumpur
        8.4
        Excellent
        TAN from Malaysia
        Business traveler
        studio deluxe
        Stayed 2 nights in February 2019

        Avoid dual key designed room”

        Was not being informed during the checkin time and was given a room with dual-key design (where you have to enter the main door to access to the second door to your room). Opening and closing of the doors from your neighbouring room can be heard clearly. Sound proof was not good and the washing/ showering sounds from the neighbouring room can be heard clearly as well. Bar by the swiming pool at rooftop was closed too due to private event during my stay, therefore not able to enjoy the facilities of the hotel. Nonetheless, the location of the hotel is strategic, easy access to malls and restaurant. Near to LRT station as well. Room is clean in overall.

        Reviewed February 21, 2019

        Dear Mr Tan, Thank you for your review. We are glad to have achieved your overall liking. We appreciate your thoughts and the constructive feedback, which will be assessed for improvement, especially with the room assignment. Please accept our sincere apologies on the shortfall in this process and will be a great training topic for the team. Thank you for staying and we look forward to many more opportunities in welcoming you back and to be of service again. Sincerely Jessica Lee Front Office Manager

        Responded February 25, 2019
        Capri by Fraser, Kuala Lumpur
        10.0
        Exceptional
        Mohd from Malaysia
        Family with young children
        3 bedroom Deluxe
        Stayed 1 night in February 2019

        Perfect Hotel”

        Even i check at late night, staff still give a good service. Thanks to Reception department and also bell boy. They assist my family to bring all luggage to the room. Good n new facilities especially for young kids. All my kids happy. Thanks.

        Reviewed February 16, 2019

        Hi Mohd, Thank you for an amazing feedback, in appreciating our hospitality. It only motivates us further in our daily efforts towards achieving a pleasing experience for our guests. It would be an absolute pleasure to be your accommodation host on your next return! Sincerely Jessica Lee Front Office Manager

        Responded February 20, 2019
        Capri by Fraser, Kuala Lumpur
        9.6
        Exceptional
        Zai from Malaysia
        Business traveler
        3 bedroom Deluxe
        Stayed 1 night in February 2019

        Good place for business traveler ”

        We booked the 3 rooms apartment. Rooms are clean, fully equipped with necessary items like microwave, fridge and etc. location is good, especially for offices near PJ area. Will definitely come back and stay again.

        Reviewed February 15, 2019

        Hi Zai, Thank you for sharing your thoughts on your recent stay. We are glad you enjoyed your stay. If you do have a chance in returning, we'll be more than happy to be your accommodation host again! Sincerely Jessica Lee Front Office Manager

        Responded February 20, 2019
        Capri by Fraser, Kuala Lumpur
        6.4
        Good
        ADHAR from Malaysia
        Business traveler
        studio deluxe
        Stayed 1 night in July 2019

        Good”

        nice hotel

        Reviewed July 17, 2019

        Dear ADHAR, Thank you for taking the time to share your experience. We are glad you enjoyed your stay. We hope to welcome you back on your next visit. Sincerely, Jessic Chang Front Office Manager

        Responded July 27, 2019
        Capri by Fraser, Kuala Lumpur
        8.0
        Excellent
        Elizabeth from Australia
        Family with young children
        3 bedroom Deluxe
        Stayed 2 nights in May 2019

        Fantastic pool”

        Loved the hotel

        Reviewed July 10, 2019

        Dear Elizabeth, Thank you for taking the time to share your experience. We are glad you enjoyed your stay. We hope to welcome you back on your next visit. Sincerely, Jessic Chang Front Office Manager

        Responded July 10, 2019
        Capri by Fraser, Kuala Lumpur
        8.0
        Excellent
        LENG from Malaysia
        Couple
        Studio Deluxe
        Stayed 2 nights in July 2019

        Clean & spacious room, polite staff”

        Room is big & clean. Nice facilities. Walking distance to KL gateway shopping complex & mrt. Surroundings got lot of delicious food! It could be better if there is a sofa in the room!

        Reviewed July 09, 2019

        Dear LENG, Thank you for sharing your thoughts on your recent stay. We are glad you enjoyed your stay. If you do have a chance in returning, we'll be more than happy to be your accommodation host again! Sincerely, Jessic Chang Front Office Manager

        Responded July 10, 2019
        Capri by Fraser, Kuala Lumpur
        9.6
        Exceptional
        Dr. from Malaysia
        Business traveler
        studio deluxe
        Stayed 1 night in June 2019

        All Good”

        All good, room are large enough. Table for working at night are very large and good. #MMNoor

        Reviewed June 29, 2019

        Dear Dr, Thank you for taking the time to share your experience. We are glad you enjoyed your stay. We hope to welcome you back on your next visit. Sincerely, Jessic Chang Front Office Manager

        Responded July 03, 2019
        Capri by Fraser, Kuala Lumpur
        6.4
        Good
        Bee from Malaysia
        Business traveler
        studio deluxe
        Stayed 4 nights in July 2019

        So far so good”

        Overall stay is good, liked the room (spacious). The only comment is the toilet not clean enough and got urine smell.

        Reviewed July 23, 2019

        Dear Bee, Thank you for sharing your thoughts on your recent stay. We are glad you enjoyed your stay. If you do have a chance in returning, we'll be more than happy to be your accommodation host again! Sincerely, Jessic Chang Front Office Manager

        Responded July 27, 2019
        Capri by Fraser, Kuala Lumpur
        4.8
        Thi from Thailand
        Business traveler
        Capri Club Room
        Stayed 1 night in June 2019

        Discussing, terrible, insecure, ignorance ”

        Hotel staff put me in a room that having a sharing entrance door. Open entrance door, there are rooms no 3010 and 3009. Have to open once again to get into 3010. Very insecure. Very scare every time i open the door and see the next room open their door too. Once room 3009 closed the main entrance so i can not get in my room. I totally against this kind of dangerous arrangement but all rooms are full. Agoda must do something, i am very frustrated. Lobby has a heavy smoking smell

        Reviewed June 19, 2019

        Dear Thi, Thank you for taking time to rate your experience with us. It is regretted that we did not meet your expectation. However, we are strived for continuous improvement and believe that we can exceed your expectation next time if we are given the opportunity. We apologies for the shortfall and hope to see you again. Sincerely, Jessic Chang Front Office Manager

        Responded June 24, 2019
        Capri by Fraser, Kuala Lumpur
        9.6
        Exceptional
        Nor from Malaysia
        Family with young children
        1 Bedroom Deluxe
        Stayed 1 night in April 2019

        2nd time stayed with family members”

        the day i checked out i’ve being informed that there will be interruption of electric supplies from 10am to 12 noon ( i guess ). it is very inconvenience for guest who brought kids like me. i hope this will not be happening for my next visit.

        Reviewed May 01, 2019

        Dear Nor, Thank you for taking time to share your experience with us. We value your feedback as this allows us to improve our standards and service and inspires us to continue the pursuit of the perfect stay. Please accept my apologies for disappointing aspects of your stay especially with the TNB shutdown. It is clear that although close we did not hit the mark on this occasion. Your experience on your visit is not what we wish for our guests as we are always looking for ways to better our service and offering, of which I am confident that we can deliver an exceptional experience on your next visit. I look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely, Jessica Lee Front Office Manager

        Responded May 03, 2019
        Capri by Fraser, Kuala Lumpur
        10.0
        Exceptional
        MOHD from Malaysia
        Family with young children
        studio deluxe
        Stayed 1 night in January 2019

        Great View of the City”

        We got 30th floor, so the view from the balcony was outstanding. Still you can enjoy the view from the pool (33rd floor) and guest lounge (31st floor). Very clean 24 hours convenient store (7 eleven) is just 7 mins away by walk

        Reviewed January 22, 2019

        Dear Mohd, Thank you for sharing your thoughts on your recent stay. We are glad you enjoyed your stay. If you do have a chance in returning, we'll be more than happy to be your accommodation host again! Sincerely Jessica Lee Front Office Manager

        Responded January 24, 2019
        Capri by Fraser, Kuala Lumpur
        9.2
        Exceptional
        Vina from Singapore
        Family with teens
        studio deluxe
        Stayed 2 nights in December 2018

        Spacious and given an upgrade ”

        We booked 2 rooms for the 4 of us. We were given an upgrade due to the overbooking. It was Clean and convenient except for the parking where we had to revalidate our tickets each time we wanted to exit. Perhaps , the hotel can look into a season parking option with a refundable deposit, to be given upon checkout.

        Reviewed January 06, 2019

        Hi Vina, Thank you for taking time to share your experience with us on your recent visit. We are glad that overall you had a good stay and apologies for the inconvenience in regards of the parking validation. The season parking is available however it's only subject for our long staying guests. We will be able to accommodate if the arrangement is done prior before arrival. We appreciate the feedback and look forward to welcome you back again. Sincerely Jessica Lee Front Office Manager

        Responded January 11, 2019
        Capri by Fraser, Kuala Lumpur
        12345
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        Capri by Fraser, Kuala Lumpur
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        • Excellent location
        • Mid Valley Mega Mall
        • Universiti Train Station is within 0.49 km