Please note that reception hours are from 09:00 am – 04:30 pm on weekdays, 09:00 am – 12:00 pm on Saturdays and 09:00 am – 11:00 am on Sundays and Public Holidays. Guests arriving outside these hours are required to contact reservations at least 48 hours prior to arrival or a security fee may apply.
Please note that reception hours are Monday to Friday 9.00 am - 4.30 pm, Saturdays 9:00 am to 12:00 pm, Sundays and Public Holidays - 9.00 am - 11.00 am. If guests are checking in after these hours, please contact the hotel directly at least 48 hours in advnace to obtain late arrival procedures.
An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
A credit or debit card security deposit of AUD 500 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
When booking more than 5 rooms, different policies and additional supplements may apply.