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We were looking for a place close to the airport and found this hotel which was probably 10 minutes from the airport at 7 AM on a Friday (I don't think it's 1.8 miles from the airport like Trip Advisor says it is - it's definitely further). The staff was nice and helpful - they called Ola taxis for us a couple of times - and the room was clean. The hotel just opened in February 2016 so everything was new. The restaurant and room service food was quite good and reasonably priced. One downside is that taxi drivers don't know where the hotel is; whether it's hard to find I'm not sure. If we ever need to stay close to the airport in Kolkata again, we will definitely stay here.

Rooms are small but well decorated. Our room was at the side of the building but still very noisy at night. (Thanks parking attendant with a whistle.) Breakfast was a bit of a disaster. We had to wait over an hour for the good and a further 10 minutes for coffee (they ended up being the wrong order anyway). However, the hotel has only been open for two months and I'm sure these wrinkles will be ironed out with more experience.

Initially I've booked the standard room: which is an option only if you want a bed and nothing else. There is no hot water, Wifi is totally unreliable when accessible, TV not working, room is cold and dark. I have been upgraded to the other building, don't know the room type. It's something else, conditions are great, I had a balcony and lake view, hot water, TV working, Wifi good. Be aware: location requiers some effort as it's up on the hill, it takes 5 minutes trekking from the main road. But this means the place is quiet and little impact from the main street traffic.

We arrived after a ten hour bus ride and were looking forward our nice comfortable room. Despite the fact that only two rooms have been booked in this hotel, we were told that our room was ready, but checkin is after noon. At least we were allowed to leave our luggage. We booked this place to have some amenities (gym and spa) in Mysore. During checkin, the young man told us that the spa is "not available today but probably tomorrow again". When we wanted to use the gym later that day, it was all closed. We were told "the next day" it will be ready to use. The next day we were told it is still not accessible, but after some calls they agreed to open. The gym consisted of three devices, no mats, no weighs nothing. We also saw the spa that was still under construction - no chance to use it in the near future, not to speak about during our two days of stay. We were disappointed as this could have easily been communicated upon arrival. Other than that a very nice hotel in a great location, very nice and anxious staff and lovely spacious rooms with huge bed. Not a nice view but just keep the curtains shut. With an honest communication and maybe a little gesture such as letting us checkin at 10am as the room was ready, this hotel would be perfect for a stay in Mysore. But with amenities under construction without telling us it was not worth the price.

The room and bathroom both are very small. Cleanliness is not good. We were travelingfrom New York to Mumbai via Delhi. Due to flight timing I was supposed to be late to reach to hotel. To inform the same I called BKC Residency while I was on transition at Delhi airport. Although I made CONFIRMED booking through Agoda with credit card details, which confirm the payment even if I failed to reach hotel, the manager told me my booking is not confirmed. He insisted me to make the payment either through online or make a fresh booking through Makemytrip to confirm the payment and my booking will be confirmed only after they received their payment. After lots of arguments finally I gave up and called Agoda directly who talked to hotel to settl the matter. After reaching there they told me if I pay by credit card (with which booking made) I have to pay another 1.6 percent of booking amount as service tax. Again after lots of arguments finally they accepted the payment without the service tax.