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The hotel lobby is nice. Clean room and comfortable beds. Room is of comfortable size and comes with a balcony. Breakfast is good and sufficient. Fengjia Night Market is just a 7-10 minutes walk away. We enjoy our stay here!

Thanks for the free hotel room upgrade. Very near the train station (TRA). Many good vegetarian restaurants nearby. You have to take a cab to Feng Jia night market but it cost only NT245. Famous Miyahara and Taroko mall are just nearby.

I can't wait to return to the Pokara Resort one day. The experience enhanced my entire impression of Yilan. It's clean, spacious, quiet, the breakfast is delicious and the staff was very kind and helpful. I recommend the place for a 2-3 night stay. The staff is willing to help arrange transportation to all of the local sights. We went to the nearby waterfalls, Toucheng beach for surfing, and strolled around the town of Yilan including the nightmarket. Luodong nightmarket is also within reach. Pokara is a gem.

It was a really fantastic stay. The hotel is in a central and convenient location, just outside the main junction of railway and MRT. It provide a delicious buffet breakfast and dinner for free with lots of food to choose. And there were also gd coffee and tea provided in the lobby when you take rest there. The staff were welcoming, kind and helpful. It made my day to see their cheerful faces and greeting. For family with small baby, the free self-served laundry service was incredibly helpful for me to clean up bb's clothes and made it dry. Last but not least, the bed was comfortable and the room is quite spacious.

It was the perfect start to a girls weekend with my best friend. The staff were helpful and friendly, the room was beautiful even though we got the most basic one, and the cold/hot springs were the best I have ever experienced in a private setting. They pipe the waters directly to your room and your skin feels so wonderful after a nice soak in both tubs. The bathroom gives you an excellent view of your surroundings but also privacy to enjoy yourself. There is also a beautiful infinity pool and outdoor hot spring tub for you to enjoy on a fine day. Nice little special touch was the front desk advising you ( and printing out on your key card envelope) the time of sunrise the next day as they have an excellent reading room where you can view it with a cup of coffee in your hand. Breakfast was one of the best breakfast buffets I have ever had at a hotel! I would strongly recommend this place to anyone travelling in the Yilan area.

We booked this hotel last minute because our flight got cancelled. So it’s a last minute deal. The hotel situated nearby busy street of Xi Men Ding. So there are lots of shops, stalls & department stores within walking distance. The Xi Men MRT is also within walking distance. The layout of the hotel is very unique and alot of antiques are being displayed around inside the hotel. We got the 2 bunk beds so 4 persons can sleep. However if u have alot of big bags it might be a challenge figuring how to place them in the room. There is 1 toilet & bathroom but luckily they are separated. Hotel and rooms are well kept and clean. Overall it’s a good hotel to stay in.

Children loves it. Great facilities, great location. Once you are in you don't have to come out. There is a shopping mall right next to the hotel Children are enjoying every minutes there.

Plenty of good food provided in hotel dinner buffet and hotel was inside the sightseeing areas. It was very convinient .

Ideal for hotspring lovers. Hotel at a strategic location in qiaoxi's hotspring street with souvenir, hotspring, spa and massage shops all within short walking distance. Hotel is Japanese style and still new with free car park. It has some activities arranged for its guests and daily free food and movie session at a certain point of time at its lobby. The room is spacious with private hotspring, kimono, slippers and plenty of amenities. Very impressed with the service of all of the staff here. They were polite, friendly, considerate and took extra effort to make the guests comfortable. My room was upgraded upon check in. My sister was sick and therefore, we had to extend our stay. The staff did all they could to help us such as upgrade our room again so that my sister didn't have to change room. Must try the sukiyaki dinner buffet at the hotel - very tasty with free unlimited starters and haagen dazs ice cream dessert. I rate this hotel 10/10 and would certainly stay there again.

Second time staying here for an extended stay. Location is fantastic, but it is the great service that will keep me coming back. Good value at that price point.

I will not forget this Hotel as its location is superb (well centered) and direct connected to Mall. A line of taxi cabs will be waiting for you right in front of your hotel. and don't forget the hotel foods, they are delicious!

The staff at the Hyatt were perhaps the best we encountered during our three week tour of China and Taiwan. They went out of their way to help. The hotel was comfortable and had everything that we needed. I would go back to this hotel if I was ever in Taipei

My stay was amazing at this place. Is a wonderful place to stay if at a romantic weekend.Hotel room was big and clean. The staff was very nice and lovely at night there. All in all a very good stay

Good place and value for money. It is close to train station, and easy to get by. Rooms are clean and good enough space for what we paid for. Everything is in good condition. Staffs are professional and helpful. It is basically like a smaller size of a branded hotel. Good place!

Probably one of the best hotels in Hualien. Very helpful and responsive staff, large clean rooms, nice breakfast and good location. Very good value for the money. You can't go wrong staying at Park City Hotel.

Would have preferred more choices in dining as European food very limited and not of great quality. Chinese food obviously was good.