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Carabao Dive Resort

Chalok Ban Kao, Surat Thani, Chalok Baan Kao, Koh Tao, Thailand, 84360 - View on map
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Good6.4
Based on 14 reviews
Carabao Dive Resort
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7.9 Very good location
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7.9Location

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

  • Bar

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Room choices
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1 Bed in 15-Bed Dormitory
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  • Sea view
  • 40 m²
  • 1 bunk bed
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Classic Triple Room
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  • 1 single bed and 1 king bed
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Large Twin Room
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  • 2 single beds
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Large Double Room
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  • 1 king bed
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Nearest essentials

Airports
  • 63 kilometers to
  • Samui International Airport (USM)
  • 88 kilometers to
  • Chumphon Airport (CJM)
Hospital or clinic
  • 2 kilometers to
  • Koh Tao Health Promoting Hospital
Pharmacy
  • 250 meters to
  • Pharmacy
Convenience store
  • 1.4 kilometers to
  • 7 Eleven
Cash withdrawal
  • on site

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Verified guest reviews

Agoda Reviews (14)

5.0

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Good
based on 14 reviews
  • Cleanliness 5.6
  • Facilities 3.3
  • Location 7.9
  • Room comfort and quality 6.9
  • Service 6.3
  • Value for money 6.0
Good
based on 10 reviews
  • Cleanliness 5.4
  • Facilities 3.3
  • Location 7.8
  • Room comfort and quality 7.7
  • Service 7.0
  • Value for money 6.0
Review score
based on 4 reviews
  • Cleanliness 6.0
  • Location 8.0
  • Room comfort and quality 5.5
  • Service 4.5
  • Value for money 6.0
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3.6
Barbara from Austria
Solo traveler
1 Bed in 15-Bed Dormitory
Stayed 2 nights in August 2016
Just horrible! ”
That is the worst hostel I ever stayed in. Except for the location which is pretty amazing there is not one good thing about this accomodation. For that much money you can do so much better, just stay clear of this place. I had to stay there for two days because the whole island was fully booked because of the Pre-Full Moon. This was the only place available, why's that? No social atmosphere at all! Which is a pity because on my trip so far I met a ton of people and made new friends every day. There was no running water and no electricity for almost 2 days. The one time in the afternoon when we had water for the showers again it just lasted enough for maybe 3 people to get fresh again. They told us there was a power cut on the whole island, but wifi and also the water worked at the restaurants right next to this place. They probably just turned down the electricity during the day to save money which they do in a lot of places on the islands. The toilets on the ground floor were the most disgusting ones I ever saw and I already travelled a lot in South America and SE Asia. No toilet paper (for that money you could expect some paper), a sink but no tap (it looked like somebody just ripped it out of there) no running water, very dirty and an incredible horrible smell of course. I'd prefer to go into the bushes than to spend there just one more minute. The toilets in the 16 bed dorm were ok. The mirror there wasn't. You could not even see yourself through all the dirt from maybe the past years. It looked like they don't clean it at all. One last thing, we wanted to use their free pickup and transfer service to the pier, because it was quite far. They responded that the shuttle was no option because they were so crowded already. They are proud to offer this service but actually it seems like they really don't care. Probably the diving center is good there, I went to another place for that.
Reviewed August 18, 2016
Dear Barbara, I'm sorry that you had a bad time with us in August 2016. Since your stay Carabao Dive Resort has undergone a lot of renovations and a big change in staff and management. We feel that if you were to come back here you will see a big improvemet. We have lots of facilities to offer our guests including our own pool and sun lounge area and the atmosphere has improved immensely, in fact we quite often get people asking to stay longer because they have met people and made friends here. We have a team of maintenance and cleaning staff making sure that everything is functioning properly during your stay and if there are any problems we just ask that our guests contact us so that we can sort this out. Being on a remote island we are limited to the power which is generated by a few companies to provide for the whole island. These generators can break and unfortunately we have no influence in them getting fixed. I hope that you still enjoyed your Thai holiday.
Responded March 28, 2017
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Carabao Dive Resort
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4.8
Bart from Netherlands
Solo traveler
1 Bed in 15-Bed Dormitory
Stayed 2 nights in July 2016
Good location, bad facility's. ”
The location is awesome and you are able to meet new people but that's it. I left the place and there are way better options. The staff is not helpful at all, they are absolutely not willing to help you. Also if you don't read the 'policy' (I think backpackers never read this) you will find out they turn off the airco manually in the reception at 8:00. Imagine sleeping with 12-14 people on the thirth floor with a flat roof... Other hostel on Koh Tao doesn't have this strange rule. (most hostel turn it off around 11:00-12:00) overall... don't choose this hostel, the other one was way better.Cheaper, cleaner and with a helpful staff (which is normal in Thailand).
Reviewed July 30, 2016
Hi Bart, thanks for your review. It is always good to receive feedback and be able to react upon it. Which is what has been done. We have since gained a whole new team of friendly staff and management. Our priority is to make your stay enjoyable and we strive to provide a great atmosphere, good clean facilities and generally a good time for our guests. I can only apologise for your bad experience last year and can promise you that we have since improved.
Responded March 28, 2017
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Carabao Dive Resort
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6.0
Manon from Belgium
Solo traveler
1 Bed in 15-Bed Dormitory
Stayed 3 nights in September 2015
confortable bed but cleanness 0”
Next to the beach, food , view.
In two wrrks of travelling it was the morr expensive hostel where I stayed and it was the worse concerning the cleaning ! Room is ok I will say but the Bathrooms horrible ! Stink all day/night long and used toilet paper on the floor or the bin is full of used toilet paper so I let you imagine the smell ! The toilets seem to never be clean etc etc. The beds are confortable.. nothing to say about that. The view is amazing ! And the food Wow - delicious and at good price.
Reviewed September 10, 2015
Hi Manon, Thank you for your review. You are right we might be a bit more expensive than other hostels, this is due to our beachfront location. We also now offer a swimming pool and sun lounge area for our guests. We have since changed management and staff and have a team of maintenance and cleaning staff to make sure that everything is in top order for our guests. Im sorry you had a bad experience. Please feel welcome to return and give us a second try.
Responded March 28, 2017
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Carabao Dive Resort
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7.0
Kimberley from United Kingdom
Group
1 Bed in 15-Bed Dormitory
Stayed 4 nights in March 2015
Good location, rude staff”
Location
Dorm room was fine, plenty of room although it is a 16 bed dorm which isn't listed online. View and location is great right on the beach. Staff are rude and a 1000 baht deposit is required on arrival (everywhere else I've stayed has been around 100) when we questioned this they laughed in our face. Also book transfers from the nearby travel agents as they include transfer to pier, again the hostel laughed at us when we asked about this before begrudgingly offering us a lift down. Book for beach front location at low price.
Reviewed April 04, 2015
Hi Kimberly, Im sorry it has taken so long for someone to respond to your review. Carabao Dive Resort has now changed management and a lot of staff members to creat a new team and our key is to be friendly and helpful to our guests. Unfortunately this is not what you got and i'm sorry to hear that. Regarding the transfer, I cannot say how it was in 2015 but now we offer ferry tickets including transfer to the pier. Regarding the deposit this is just a safety precaution and we never refuse to return the deposit, as long as there has been no losses or damage. I hope you would be willing to return to Koh Tao and stay with us at a new and improved Carabao Dive Resort.
Responded March 28, 2017
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Carabao Dive Resort
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9.7
SHU from China
Solo traveler
1 Bed in 15-Bed Dormitory
Stayed 2 nights in September 2014
good location,pretty views.”
service,motion and diving
it is a good experience I have. at first I was not satisfied it because the stuff said the air con not no work and I have two choice ,to choose a private room or a dorm with fans.I chose the latter one unhappily,but later I find the view was so beautiful and the resort was so convenient to swimming!the guys lived in the dorm were friendly too. at the second day I arrived I try to diving,the Spanish coach have a sympathetic ear and a patient heart,she asked me to learn some self-salvage measures although I was not a trainee.other coach also encouraged me kindly,thank them!
Reviewed October 10, 2014
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5.3
Edward from Netherlands
Solo traveler
1 Bed in 15-Bed Dormitory
Stayed 1 night in May 2014
pretty okay but far from the "city"centre”
Price, service, great dive school next door
The airco was on way too cold so you would have to wear a sweater or have an extra blanket, but for the rest pretty okay
Reviewed June 14, 2014
Thank you for your review Edward. You are right, we are far from the "centre" although on Koh Tao there is no real city centre. The main party area is around 3km away from Chalok and the pier is just 1,5km. Usually the people we get staying in Chalok are here for the peace and tranquility of the bay. We havent had any negative comments about the air con and I will make sure that it is set to a comfortable temperature, I think this varies depending on how many bodies are in the room. We just ask our guests to come forward to us if there is anything that makes them uncomfortable during their stay.
Responded March 28, 2017
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Carabao Dive Resort
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7.0
Min from China
Solo traveler
1 Bed in 15-Bed Dormitory
Stayed 2 nights in June 2014
good location, nice beach.”
Nice staffs, clean house.
The staff is so nice. Try to help me figure out everything.
Reviewed June 14, 2014
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9.7
Olivia from United Kingdom
Solo traveler
1 Bed in 15-Bed Dormitory
Stayed 2 nights in April 2014
Relaxing stay great location”
Bar, beach volley ball, 1m from the beach, air con dorm
Lovy spacious quiet dorms with great view over the bay. But of trouble with the shower but they quickly fixed it. Mainly a diving hostel but we were not and enjoyed it all the same!
Reviewed April 30, 2014
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6.7
Netiwut from Thailand
Solo traveler
1 Bed in 15-Bed Dormitory
Stayed 3 nights in April 2014
Good view but bad facilities and noisy sometimes”
Good view, good food&drinks, good friends
Water is stinky. Bed is good. A/C is quite cold. Little resounding at night because of the near bar. I feel bad for there were children in the dorm. Heard that they're nieces of the owner. They should not stay with guests because they were so noisy in the morning. Anyway it still a good place for making friend.
Reviewed April 24, 2014
Hi Netiwut, thank you for your honest review. I am glad you enjoyed spending your time here. I am also sorry that during your stay there were a few things that made you uncomfortable. We dont have a problem any more with the smell of the water and the A/C has been set to a higher temperature to make sure that everyone is comfortable durng their stay. I can assure you that we won't have family members staying in the dorm again.
Responded March 28, 2017
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Carabao Dive Resort
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6.0
Tasiuke from Japan
Group
1 Bed in 15-Bed Dormitory
Stayed 2 nights in April 2014
安いゲストハウス”
ダイビングショップに近い、安い、クーラーあり
バックパッカー向けだと思います。共同のドミに泊まりましたが、シーツは清潔でクーラーもあったので快適でした。ただ洗面所、シャワーの水が錆び臭が強く排水溝などが錆びてダイビングから帰ってきてあまり浴びる気がしませんでした。
Reviewed April 24, 2014
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