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2016

Caravelle Saigon Hotel

19-23 Lam Son Square, District 1, District 1, Ho Chi Minh City, Vietnam, - View on map
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Excellent8.8
Based on 1565 reviews
90% would recommend to a friend
Caravelle Saigon Hotel
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Lobby
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Interior view
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Swimming pool [outdoor]
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Swimming pool [outdoor]
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9.5 Exceptional location
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9.5Location

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
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Executive Suite
...
  • City view
  • 67 m²
  • 1 king bed
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Signature Deluxe Club
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  • City view
  • 38 m²
  • 2 single beds or 1 double b...
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Signature Premium Deluxe
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  • City view
  • 42 m²
  • 1 king bed
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Deluxe City View
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  • City view
  • 38 m²
  • 2 single beds or 1 king bed
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Suite
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  • City view
  • 90 m²
  • 1 super king bed
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Deluxe
...
  • City view
  • 38 m²
  • 1 king bed
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Suite - 1 Bed Room
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  • City view
  • 104 m²
  • 1 super king bed
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Heritage Two-Bedroom Suite
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    Heritage Opera Suite
    ...
    • 1 super king bed
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    Nearest essentials

    Airports
    • 6 kilometers to
    • Tan Son Nhat International Airport (SGN)
    • 25 kilometers to
    • Long Thanh International Airport
    Public transportation
    • 3 kilometers to
    • Saigon Railway Station
    • 4.3 kilometers to
    • Ben Xe Mien Dong Bus Station
    Hospital or clinic
    • 450 meters to
    • Infant Hospital 2
    Pharmacy
    • 100 meters to
    • Pharmacity Drugstore
    Convenience store
    • 100 meters to
    • Circle K
    Cash withdrawal
    • 200 meters to
    • ATM

    More about

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    Verified guest reviews

    Agoda Reviews (1565)
    Booking.com Reviews (425)

    6.1

    Filter by guest type:
    Excellent
    based on 1565 reviews
    • Cleanliness 9.0
    • Facilities 8.4
    • Location 9.5
    • Room comfort and quality 9.0
    • Service 8.8
    • Value for money 8.1
    Excellent
    based on 524 reviews
    • Cleanliness 8.9
    • Facilities 8.5
    • Location 9.4
    • Room comfort and quality 8.9
    • Service 8.8
    • Value for money 8.0
    Excellent
    based on 527 reviews
    • Cleanliness 9.1
    • Facilities 8.3
    • Location 9.6
    • Room comfort and quality 9.1
    • Service 9.0
    • Value for money 8.2
    Excellent
    based on 237 reviews
    • Cleanliness 8.9
    • Facilities 8.4
    • Location 9.6
    • Room comfort and quality 9.0
    • Service 8.8
    • Value for money 8.1
    Excellent
    based on 113 reviews
    • Cleanliness 9.0
    • Facilities 8.2
    • Location 9.6
    • Room comfort and quality 8.9
    • Service 8.8
    • Value for money 8.1
    Excellent
    based on 83 reviews
    • Cleanliness 8.7
    • Facilities 7.7
    • Location 9.5
    • Room comfort and quality 8.8
    • Service 8.8
    • Value for money 8.0
    Excellent
    based on 81 reviews
    • Cleanliness 9.2
    • Facilities 8.3
    • Location 9.6
    • Room comfort and quality 9.1
    • Service 8.8
    • Value for money 8.3
    Provided by verified guests of Agoda
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    Room type
    • Deluxe
    • Signature Deluxe Club
    • Deluxe City View
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    Showing 1431 verified guest comments
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    9.6
    Marla from United States
    Couple
    Deluxe
    Stayed 2 nights in January 2017
    Exceptional”
    Excellent stay.
    Reviewed August 06, 2017
    Dear Marla, Thank you for your positive comment following your recent stay with us. Your endorsement is not only a pleasure to receive, but also further motivates the whole team to keep providing authentic service. We look forward to welcoming you back in the near future. From the Heart of Saigon, Michael Robinson General Manager
    Responded August 18, 2017
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    1 traveler found this review helpful. Did you? |
    9.6
    Jonas from Italy
    Business traveler
    Deluxe
    Stayed 2 nights in July 2017
    Perfect location in the city center, especially fo”
    Only consideration, currently it is near the construction site of the new MRT, therefore the viability for vehicles is sometimes affected.
    Reviewed August 04, 2017
    Dear Jonas, Thank you for your feedback following your recent stay with us. I would like to extend my sincere apologies for the inconvenience caused by the construction in front of our hotel, which is part of the city transportation upgrade project. The work has finished now and all the barriers have been removed for vehicles to have access as usual. We look forward to welcoming you back in the near future. From the Heart of Saigon, Michael Robinson General Manager
    Responded August 18, 2017
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    9.2
    uyen from Vietnam
    Family with young children
    Deluxe
    Stayed 3 nights in July 2017
    Good”
    Everything is good, staffs are nice and helpful. Facility are a bit old but clean. Perfect location, , right in the centre, so many restaurant and fast food around. I will come back next time.
    Reviewed July 30, 2017
    Dear Uyen, Thank you for your kind comments following your recent stay with us. We much appreciate your compliments on our attentive associates and our central location, which is close to many of dining venues. We look forward to welcoming you back in the near future. From the Heart of Saigon, Morgan Ulaganathan Director of Rooms
    Responded August 18, 2017
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    10.0
    SWEE from Singapore
    Couple
    Deluxe
    Stayed 3 nights in July 2017
    good stay”
    good stay will come back again
    Reviewed July 24, 2017
    Dear SWEE, Thank you for your positive feedback following your recent stay with us. We look forward to welcoming you back in the near future. From the Heart of Saigon, Michael Robinson General Manager
    Responded August 21, 2017
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    9.6
    byungheon from South Korea
    Solo traveler
    Deluxe
    Stayed 3 nights in July 2017
    Exceptional”
    i hope and think is same, i was very happy tour, but i used little swimmiming pool
    Reviewed July 19, 2017
    Dear byungheon, Thank you for your kind comments. I trust you had a pleasant stay and had an enjoyable time at our hotel. We look forward to welcoming you back in the near future. From the Heart of Saigon, Michael Robinson General Manager
    Responded August 21, 2017
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    9.6
    byungheon from South Korea
    Solo traveler
    Deluxe
    Stayed 3 nights in July 2017
    Exceptional”
    i hope and think is same, i was very happy tour, but i used little swimmiming pool
    Reviewed July 19, 2017
    Dear byungheon, Thank you for your kind comments. I trust you had a pleasant stay and had an enjoyable time at our hotel. We look forward to welcoming you back in the near future. From the Heart of Saigon, Michael Robinson General Manager
    Responded August 21, 2017
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    10.0
    Irfan from United Kingdom
    Business traveler
    Deluxe
    Stayed 4 nights in July 2017
    Re: A true 5 star hotel with the charm of being on”
    Great location and amenities. Comparable to 4 seasons.
    Reviewed July 16, 2017
    Dear Irfan, Thank you for your positive review on our central location and authentic hospitality following your recent stay with us. Always a comment we love to receive from our valued guests. We do look forward to the opportunity to welcome you back soon. From the Heart of Saigon, Michael Robinson General Manager
    Responded August 18, 2017
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    8.4
    Toh from Singapore
    Business traveler
    Deluxe
    Stayed 1 night in July 2017
    Good location”
    within walking distance to walking street and Ben Than market.
    Reviewed July 13, 2017
    Dear Toh, Thank you for your kind review following your recent stay with us. We feel fortunate to be situated in such a central location, which is close to many of Saigon’s key landmarks. We do look forward to the opportunity to welcome you back soon. From the Heart of Saigon, Michael Robinson General Manager
    Responded August 18, 2017
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    10.0
    SWEE from Singapore
    Business traveler
    Deluxe
    Stayed 1 night in July 2017
    good”
    good
    Reviewed July 13, 2017
    Dear SWEE, Thank you for your positive feedback following your recent stay with us. We do look forward to the opportunity to welcome you back soon. From the Heart of Saigon, Michael Robinson General Manager
    Responded August 18, 2017
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    6.4
    William from United Kingdom
    Couple
    Deluxe City View
    Stayed 2 nights in July 2017
    Good”
    This hotel is way over rated it's old and needs to be up dated, we PAYED for an up grade which was $150 each after we where sold a VIP package we got no information on how to use or where to go after about being in are room for 15 minutes we got a phone call telling us to dress smart ?????? The food in the VIP lounge canapés it was cold and really not that good we where told to have breakfast in the VIP lounge each day it was poor not what I would call a VIP breakfast or food again breakfast was cold and really no better then a cafe on the street to add to this when we booked in we where told that The key cards where not ready oh we where booking in at 6pm not only that but the room was not ready No fresh fruit in room which you get when you get the VIP package and the information books where not in the room so you did not know any thing about the hotel but on the bright side we had some great food in the tapas kitchen to the chefs well done great food but over all not so good will not go back
    Reviewed July 10, 2017
    Dear William, Thank you for your comments following your recent stay with us. It was our mistake not to explain the smart casual dress code in the Signature Lounge on check in and clearly during evening canapés, please accept my sincere apologies. Please be rest assured that your important feedback has been communicated with our Executive Chef, Food and Beverage Director and Information Technology Manager. Delighted to read of your good experience at the Tapas Kitchen. We look forward to welcoming you back in the near future. From the Heart of Saigon, Morgan Ulaganathan Director of Rooms
    Responded August 18, 2017
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    Caravelle Saigon Hotel
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