2015
Excellent 8.8
Based on 1336 reviews

Recent customer comments

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Excellent



based on 1336 reviews
  • Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room comfort and quality 9.0
  • Service 8.9
  • Value for money 8.1
  • Food and dining 8.3
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SIRICHAI from Thailand
Business traveler
Deluxe
Stayed 4 nights in August 2016
Friendly staff and good location.
Very good bed and more choice of pillow.
Reviewed August 20, 2016

Reyna from United States
Solo traveler
Deluxe
Stayed 3 nights in August 2016
Worth it !
Very nice hotel at an excellent location ! Clean with calming/relaxing aroma. Busy place but staff are always very attentive, helpful and courteous. Price is excellent. Totally worth it !
Reviewed August 19, 2016

Cicero from Philippines
Solo traveler
Deluxe
Stayed 3 nights in July 2016
worth
nice pool, spa and gym
Reviewed August 18, 2016

Anthony from United Kingdom
Couple
Deluxe
Stayed 4 nights in August 2016
To big
Treated like a number and patronised by staff that do not understand the concept of service or the importance of true customer relations. Five star facilities let down 2 star staff
Reviewed August 15, 2016

Ryan from Australia
Family with young children
Signature Premium Deluxe
Stayed 8 nights in August 2016
.
.
Reviewed August 15, 2016

Bardia from Canada
Business traveler
Deluxe
Stayed 2 nights in August 2016
Garbage Hotel
Old rooms, annoying staff, not 5 star at all! There are much better hotels in HCM They have their fame and that's it!! They don't know much about customer service
Reviewed August 14, 2016

Cuong from United States
Business traveler
Deluxe
Stayed 2 nights in August 2016
Should stay at Sheraton hotel staffs is more genuine friendly. Plays loud music throughout.
Don't stay here especially on 7th and 8th floors. The bands played loud music that it will vibrate all the way your room. Staff is very shady and not genuine friendly they only want your money. Stay for 2 nights and change hotel to Sheraton, cost a little bit more but staff members are so genuine friendly, it was a mistake staying at caravelle.
Reviewed August 14, 2016

craig from Australia
Business traveler
Deluxe
Stayed 10 nights in July 2016
CEO
Cant beat this hotel
Reviewed August 10, 2016

MAYUMI from Japan
Solo traveler
Deluxe
Stayed 2 nights in August 2016
Nice bar and pool, spa
I didn't use restaurants so no comment on it. Pool and Spa was very good, and rooftop bar's happy hour was a great time. Room is clean and cozy city view can look down opera house and see the cathedral. Overall it was a good deal.
Reviewed August 09, 2016

Anna from Australia
Solo traveler
Deluxe
Stayed 1 night in August 2016
Caravelle saigon.
Excellent in every way.
Reviewed August 08, 2016


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