6.6
Good
/10
(3092 reviews)See what guests said
Housekeeping40
Children's activities34
Breakfast11
See map
6.9
Good
Location rating score
Parking
FREE
Popular landmarks
Sungai Pandan Waterfall11.23 km
Bukit Pelindung Recreational Forest25.96 km
Masjid Sultan Ahmad Shah28.22 km
Berjaya Megamall29.04 km
East Coast Mall29.12 km
Taman Esplanade29.12 km
Teluk Cempedak Beach33.38 km
Pantai Balok39.32 km
Nearby landmarks
Bukit Gambang Waterpark4.4 km
Bukit Gambang Waterpark Resort4.54 km
Sungai Pandan Waterfall11.23 km
Berkelah Falls14.45 km
Sultan Haji Ahmad Shah Airport16.13 km
Hasil Laut Kiah Kee16.24 km
Tanjung Harapan21.86 km
Lao Zi Temple24.25 km
Cowboy24.45 km
Darul Makmur Medical Centre24.99 km
Caribbean Bay Resort Bukit Gambang Resort City
 Caribbean Bay Resort Bukit Gambang Resort City
Lobby Caribbean Bay Resort Bukit Gambang Resort City
Interior view Caribbean Bay Resort Bukit Gambang Resort City
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3-star Resort
Free Wi-Fi

Caribbean Bay Resort Bukit Gambang Resort City

Jalan Bukit Gambang Utama, Gambang, Kuantan, Malaysia, 26300 - See map
Wellness activities
Fitness & Pool
"the water park is good and the location of this resort is green and environmental."
Raj - December 16, 2018
Exceptional reputation
Recommended by 85% of guests
Good comfort
6.7 room quality and comfort
Good service
6.7 rating for service
Good facilities on premise
6.4 facilities on premise
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Kuantan every 1 minutes on Agoda.com
Value for money6.8
Location rating6.9
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport16.1 km

Rooms available at Caribbean Bay Resort Bukit Gambang Resort City

Studio Suite
Studio Suite
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 2 single beds
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2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 75 m²/807 ft²
  • Garden view
  • 2 double beds
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Twin Studio Suite
Twin Studio Suite
...
  • Room size: 39 m²/420 ft²
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APARTMENT 2-Bedroom suite
APARTMENT 2-Bedroom suite
...
  • Room size: 70 m²/753 ft²
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Quadruple Family Suite
Quadruple Family Suite
...
  • Room size: 70 m²/753 ft²
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Studio Suite
Studio Suite
...
  • Room size: 43 m²/463 ft²
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Family Suite
Family Suite
...
  • 2 bathrooms
  • 2 bedrooms
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Family Suite - 2 bedrooms
Family Suite - 2 bedrooms
...
  • Balcony/terrace
  • Shower
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3D2N Adventure, Wet & Wild (Studio Suite)
3D2N Adventure, Wet & Wild (Studio Suite)
...
  • Shower
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2D1N Safari Park Package with Breakfast
2D1N Safari Park Package with Breakfast
...
  • Shower
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What people love about Caribbean Bay Resort Bukit Gambang Resort City

  • 4.4
    Review score
    Staff 

    "the staffs are friendly and always smiling."

    Raj

    |

    December 16, 2018

  • 10.0
    Exceptional

    "Room is nicely decorated and bed are nice."

    Hazeman

    |

    July 2, 2018

  • 5.6
    Review score
    Staff 

    "Staff are friendly, environment are good."

    Desynellinda

    |

    April 18, 2017

Property ranking|Compared to 391 Kuantan properties
See all rankings
Room size
59 sqm.
Review score - United States
6.7/10
Room comfort score
6.7/10
Value for money score
6.8/10
Bigger than
97
%
of Kuantan properties
Better than
94
%
of Kuantan properties
Better than
91
%
of Kuantan properties
Better than
72
%
of Kuantan properties
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Overall rating:
6.6
Good
3,092 reviews
Cleanliness
6.3
Facilities
6.4
Location
6.9
Read all reviews >
What travelers say they love:
Its nice & valuable also with the great price.
mohd S. from Malaysia
Family with young children
More about Caribbean Bay Resort Bukit Gambang Resort City

More about Caribbean Bay Resort Bukit Gambang Resort City

Uniquely located in a secondary forest, Caribbean Bay Resort Bukit Gambang Resort City offers a refreshing and serene environment. One of the largest water parks in the East Coast of Malaysia, it is ideal for both business or leisure travelers. Featuring excellent accommodation, they offers suites and rooms that are filled with modern facilities. Just a stone's throw away from Bukit Gambang water park, it is an excellent location for an adventure - whether its for adults or children. The main attractions at the water park include Coco Beach, Penguin Island, Tree Top Hill, and Garden Terrace. A perfect place for a getaway, it is also a perfect choice for companies, schools, and academic institutions that are looking for team building opportunities. Undoubtedly a unique place of stay, Caribbean Bay Resort Bukit Gambang Resort City is a splendid choice if your looking for fun in Malaysia.

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Most talked about facilities

Breakfast
149 mentions
Housekeeping
127 mentions
Food & Dining
68 mentions
Swimming Pool
66 mentions

What they offer

8.0
Very good
Spaciousness

"Spacious and clean toilet with the necessity."

Jayasri

|

November 6, 2017

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Caribbean Bay Resort Bukit Gambang Resort City from real guests

Provided by verified guests of Agoda
Cleanliness6.3
Facilities6.4
Location6.9
Room comfort and quality6.7
Service6.7
Value for money6.8
High score for Kuantan
Rating
9+ Exceptional (108)
8-9 Excellent (180)
7-8 Very Good (507)
6-7 Good (416)
<6 Below Expectation (890)
Time of the year
Mar - May (427)
Jun - Aug (537)
Sep - Nov (511)
Dec - Feb (626)
Don't miss out!Users are booking a place in Kuantan every 1 minutes on Agoda.com
All guests (3092)
All room types
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Show reviews that mention 

Showing 2101 verified guest comments
12345
9.2
Exceptional
David from Malaysia
Couple
Stayed 1 night in March 2016

Good hotel,nice to stay”

First day i reach Caribbean Bay Resort Bukit Gambang Resort City.I found my room have few ant and I call to reception.They are arrange faster to come help to solve the problem even are 11pm. After that still ask us need to change room or not. And change a big room to us. Staff are very good and honest。

Reviewed March 24, 2016
8.7
Excellent
FAITH from Malaysia
Family with young children
Studio Suite
Stayed 1 night in June 2014

Attentive and friendly staffs”

Water theme park, Safari, Swimming pools

Caribbean Bay Resort is nearest to the theme parks - Water Theme Park and Safari Theme Park. Our booking was a Family Studio Suite, but soon after we checked in the door refused to open. The staff immediately upgraded us to the family room next door - two bedrooms, two bathrooms ensuite, a kitchenette, a living room and a balcony. When we reached the restaurant for dinner, the stalls were not opened and they only offered buffet dinner at RM37.10 per adult. At first, we were not quite happy due the limitation of choice. The staff waived the child's meal so she got to eat for free. Generally, the staffs here are very attentive and friendly. The rooms are nice and if you are driving you can park at the hotel block.

Reviewed June 07, 2014
8.3
Excellent
ZARINA from Malaysia
Family with teens
2 Bedroom Suite
Stayed 2 nights in November 2015

A MEMORABLE VACATION”

Spacious living room, Convenient tram service, Friendly Staff

The Carribean Bay Resort living room was spacious. There were 4 twin beds (for four persons) and two bathrooms. One disappointment to me and my four daughters was that the room was not equipped with an iron! Bukit Gambang Waterpark was closed that day from morning till night, due to some work by TNB. So instead we entered Safari Park but it was enjoyable and fun, nevertheless. We will definitely come again to experience the Waterpark and this time we will try out the Arabian Resort next to the Carribean.

Reviewed November 11, 2015
8.7
Excellent
Tan from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in September 2010

Good, water part suitable for children”

Enjoy with family
but no shopping, entertaiment, just for fun with family, water for shower very small

My family and I stayed at Bukit Gambang resort for one night only, suitable for family and the water park price is affordable! i can check in early at 11am, then we can entered water park at noon until 6pm. The staff were friendly, the room was clean and comfortable. My children enjoyed the swimming pool very much. Overall, an enjoyable stay for all.

Reviewed September 15, 2010
7.7
Very good
Chong from Malaysia
Family with young children
Studio Suite
Stayed 2 nights in October 2013

Resort Hotel with Water Theme Park and Safari Park”

Close to Water and Safari Parks; reasonable priceand friendly staff

Caribbean Bay Resort was closed down and replaced with Arabian Resort due to low occupancy. The Resort Hotel is nice and cosy. However, it's quite far from Kuantan town. The water theme park is marvelous. However, the Safari Park is not satisfactory as it's still in the midst of construction. Many of the animals were not on display, but with signboards showing coming soon. The Night Safari is quite nice and the Tarzan show is quite entertaining too. However, the Safari entrance fare is over-priced since most of the animals are not on display yet.

Reviewed October 17, 2013
7.0
Very good
Muhammad from Malaysia
Family with young children
Studio Suite
Stayed 1 night in June 2013

Stay if you want to spend time at waterpark”

Beds, Waterpark, activities

We stayed here because we wanted to spend the time at Bukit Gambang waterpark. Actually, both Caribbean Bay and Arabian Bay resorts are located at the same locality with the water park. We arrived at 3pm and the check in was smooth without any problem. There are few blocks of apartments and ours is a bit away from the main block (where the receptions, swimming pool and breakfast), however they have pedestrian connecting bridge between blocks. Our kids were very happy spending the time at the swimming pool until it rained. The next day after breakfast (plenty of food, but a lot of people, you have to queue), we spent the whole day at the water park which is just about one kilometre away.

Reviewed June 09, 2013
10.0
Exceptional
mohd from Malaysia
Family with young children
2 Bedroom Suite
Stayed 2 nights in August 2013

exelent vacation with my family”

swimming pool, theme park and night safari

It was a great hotel with a fun theme park. I had a great time with my family.the most exiting is the water theme park and night safari with a lot of animal from local and oversea. The room of the hotel also big and comfortable for me and my family. I really had a great and exiting moment with my family at bukit gambng resort kuantan

Reviewed August 27, 2013
7.7
Very good
jessie from Malaysia
Family with teens
2 Bedroom Suite
Stayed 2 nights in December 2011

Big Resort But check in was slow”

Big Theme Park

I stayed for 3 days 2 nights at Bukit Gambang Resort. Take abt 4 hrs by car from Klang. Took d wrong directions.Family suite spacious with big hall and rooms. Great place for family we celebrated our Christmas there. Next day we went for Kuantan Cruise along Kuantan River. Nice boat ride but river very dirty. Can see many fishermen fishing big boats along d way.

Reviewed January 30, 2012
8.7
Excellent
Rahimah from Malaysia
Family with young children
2 Bedroom Suite
Stayed 2 nights in December 2009

holidays at Gambang”

Foods selling are relatively cheap compared to other resorts. Game box machine available at groundfloor apartments multiple pools at wet world
Trams to be paid for transportation from apt to wet world. Opening hours too short 11-6.00 pm Too heavy menu for breakfast - Nasi minyak for breakfast

As a whole holidays in Bukit Gambang is pleasant. The rooms are spacious and service is nice.You felt welcome at the first minute you reach there. Nights are not lonely and quiet as they provide machines games and kiosk selling souvenirs and games. However I believe they should extend the opening hours available at wet world as they only open from 11am to 6.00pm only.Longer duration will cheer the children days...

Reviewed December 24, 2009
9.0
Exceptional
MAZWEEN from Malaysia
Family with young children
Studio Suite
Stayed 1 night in May 2012

nice hotel”

big room for studio suite

i definitely will stay here for my next trip to gambang resort city. hotel staff is friendly and the breakfast buffet is amazing.

Reviewed May 30, 2012
7.3
Very good
Razmahwata from Malaysia
Family with teens
2 Bedroom Suite
Stayed 3 nights in March 2012

Good Value For Money”

Large Rooms

the hotel is ideal for a family or groups that plan to visit the water park. the hotel is located at gambang, which is not a highly developed area. there isn’t much outside the resort, unless one heads toward kuantan proper. there are a few roadside restaurants, but nothing special you wish to hunt down. the largest (family) room is set up as an apartment, with two rooms with two double beds. there is a small kitchenette, with a balcony that has a ceiling fan. tv shows the local stations. you can book rooms with breakfast included, 4 pax for the family rooms. the food at the restaurant seems reasonably priced, though i think the buffet gives you the best value for money. the spread focuses on traditional malay fare, which is something i like. kids would like the pool facilities. another facility they would like is the night funfair, located in the resort itself. rm15 (i think) gets you unlimited rides on the outdoor attractions. note that the bumper car ride is an indoor attraction, going at rm4 per pax a pop. there are some electronic gaming arcades. the best that can be said about them is that they are ‘classic’. rm1 per session.

Reviewed March 18, 2012
8.0
Excellent
Diong from Malaysia
Family with young children
Studio Suite
Stayed 1 night in December 2015

Safari Bukit Gambang”

There are hotel pool, waterpark and safari park within walking access.

Caribbean Bay Resort reception was combined with Arabian Resort when I was there on 10 Dec for check-in. The given room facing the main road and plenty parking space available. Condition of the room was within expectation, clean and comfortable.

Reviewed December 15, 2015
7.3
Very good
Aishah from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in June 2010

Enjoyable stay”

Efficient check in Nice, comfortable rooms, Kids swimming pool
Some of the activities were not readily available, eg pony ride.

My family and I stayed at Bukit Gambang resort for one night only en route to Kota Bharu. We enjoyed our stay very much and we plan to go there again in the near future. The check in was efficient, the staff were friendly, the room was clean and comfortable. The buffet breakfast was not bad either. My son enjoyed the swimming pool very much. We didn't try the water park as we had arrived late afternoon. We will surely try it out during our nest visit. The only disappointment for my son was he didn't get to go on the pony ride. Overall, an enjoyable stay for all.

Reviewed June 14, 2010
9.7
Exceptional
marsella from Malaysia
Family with young children
Studio Suite
Stayed 2 nights in December 2009

bukit gambang resort city”

friendly staffs,spacious room at affordable price.
free tram ride for guest to water park

It was a pleasant stay at Bukit Gambang and my family enjoys and looking forward for a next trip and booking through Agoda makes thing simpler and cost saving.I'll will introduce to all my friend in the office.

Reviewed December 14, 2009
8.4
Excellent
Dr. from Malaysia
Family with teens
Studio Suite
Stayed 1 night in October 2017

Place to Relex”

Caribbean Bay Resort offers the place to get away from busy town. It offers quiet place and if you are outdoor person you can try the activities offered.

Reviewed October 22, 2017
6.7
Good
Tan from Malaysia
Family with teens
2 Bedroom Suite
Stayed 2 nights in June 2014

Bukit Gambang Resort City Hotel.”

Cheap, Nice location, Friendly staff

This is the second time i stayed in Bukit Gambang Resort City. The first time I stayed there was couple years ago but at that time the hotel cleanliness is better. Currently they focus on the Arabic Resort City which is the second resort by the same group, so the hotel is like leftover area without good maintainance. So the hotel standard and quality is not that good compare to the first time I stayed. But anyway, the price is acceptable and the staff is friendly.

Reviewed July 31, 2014
8.0
Excellent
Zhe from China
Family with young children
Studio Suite
Stayed 1 night in January 2017

Old resort with spacious room”

One of the 2 choices in Bukit Gambang Resort City. Price reasonable. Need some maintenance and upgrading for some hardwares

Reviewed January 03, 2017
8.0
Excellent
Li from Malaysia
Group
2 Bedroom Suite
Stayed 1 night in January 2010

Good Service ”

The hotel is very new - neat and spacious. There are night activitites you can do..go to arcade game centre or karaoke session.
Too far from Kuantan town...

The hotel is just 2 minutes drive from the Bukit Gambang Waterpark. You can also take a tram to the Waterpark from the hotel, instead of park your car outside the Waterpark. We finished playing all the rides within 4 hours - therefore it will be good if there are more rides being built & could attract more young adults there. The hotel service is good - everything we requested are being fulfilled (extra pillows, check-out later, etc). Karaoke, arcade game centre and board games are available in the hotel in case you are bored.

Reviewed January 13, 2010
9.0
Exceptional
ROHANA from Malaysia
Family with teens
2 Bedroom Suite
Stayed 1 night in August 2012

Great space & best location resort”

the location is within walking distance to the Gambang resort; friendly staff especially at the coffee house & great spaces for whole family

we were very happy as its in Syawal HariRaya mood.The best location for Gambang resort and all facilities are up to date♡

Reviewed September 04, 2012
8.0
Excellent
Nicky from Malaysia
Family with young children
2 Bedroom Suite
Stayed 2 nights in December 2010

Great Family Getaway”

Well organised from dining area to water them park
Limited parking spaces, Staff are not all friendly.

great place for holiday with family, my children, aged 6 & 8 love the water park, the swimming pool, the magic show and acrobatic performances. the gift shop has a lot to offer too and reasonable priced. dining at the resort is fast and hassle-free.. no long queues even though there was a big crowd during our visit. we also drove to kuantan, newest shopping place, east coast mall which took us about 40 mins from the resort, got help from our mobile gps. overall, we had a wonderful time especially at the water park.

Reviewed December 15, 2010
12345
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