Location rating score
"It was really nice experience and enjoyable."
Free Wi-Fi in all rooms!
|Value for money||6.8|
|Nearest airport||Sultan Haji Ahmad Shah Airport (KUA)|
|Distance to airport||16.1 km|
"Good location for family vacation"
February 11, 2019
"Nice water park for whole family."
August 14, 2019
"the staff are very helpful."
September 16, 2018
Uniquely located in a secondary forest, Caribbean Bay Resort Bukit Gambang Resort City offers a refreshing and serene environment. One of the largest water parks in the East Coast of Malaysia, it is ideal for both business or leisure travelers. Featuring excellent accommodation, they offers suites and rooms that are filled with modern facilities. Just a stone's throw away from Bukit Gambang water park, it is an excellent location for an adventure - whether its for adults or children. The main attractions at the water park include Coco Beach, Penguin Island, Tree Top Hill, and Garden Terrace. A perfect place for a getaway, it is also a perfect choice for companies, schools, and academic institutions that are looking for team building opportunities. Undoubtedly a unique place of stay, Caribbean Bay Resort Bukit Gambang Resort City is a splendid choice if your looking for fun in Malaysia.
"Room is spacious, excellent staff"
July 26, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Caribbean Bay Resort Bukit Gambang Resort City
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Good hotel,nice to stay”
First day i reach Caribbean Bay Resort Bukit Gambang Resort City.I found my room have few ant and I call to reception.They are arrange faster to come help to solve the problem even are 11pm. After that still ask us need to change room or not. And change a big room to us. Staff are very good and honest。
Attentive and friendly staffs”
Caribbean Bay Resort is nearest to the theme parks - Water Theme Park and Safari Theme Park. Our booking was a Family Studio Suite, but soon after we checked in the door refused to open. The staff immediately upgraded us to the family room next door - two bedrooms, two bathrooms ensuite, a kitchenette, a living room and a balcony. When we reached the restaurant for dinner, the stalls were not opened and they only offered buffet dinner at RM37.10 per adult. At first, we were not quite happy due the limitation of choice. The staff waived the child's meal so she got to eat for free. Generally, the staffs here are very attentive and friendly. The rooms are nice and if you are driving you can park at the hotel block.
A MEMORABLE VACATION”
The Carribean Bay Resort living room was spacious. There were 4 twin beds (for four persons) and two bathrooms. One disappointment to me and my four daughters was that the room was not equipped with an iron! Bukit Gambang Waterpark was closed that day from morning till night, due to some work by TNB. So instead we entered Safari Park but it was enjoyable and fun, nevertheless. We will definitely come again to experience the Waterpark and this time we will try out the Arabian Resort next to the Carribean.
Good, water part suitable for children”
My family and I stayed at Bukit Gambang resort for one night only, suitable for family and the water park price is affordable! i can check in early at 11am, then we can entered water park at noon until 6pm. The staff were friendly, the room was clean and comfortable. My children enjoyed the swimming pool very much. Overall, an enjoyable stay for all.
Resort Hotel with Water Theme Park and Safari Park”
Caribbean Bay Resort was closed down and replaced with Arabian Resort due to low occupancy. The Resort Hotel is nice and cosy. However, it's quite far from Kuantan town. The water theme park is marvelous. However, the Safari Park is not satisfactory as it's still in the midst of construction. Many of the animals were not on display, but with signboards showing coming soon. The Night Safari is quite nice and the Tarzan show is quite entertaining too. However, the Safari entrance fare is over-priced since most of the animals are not on display yet.
exelent vacation with my family”
It was a great hotel with a fun theme park. I had a great time with my family.the most exiting is the water theme park and night safari with a lot of animal from local and oversea. The room of the hotel also big and comfortable for me and my family. I really had a great and exiting moment with my family at bukit gambng resort kuantan
Stay if you want to spend time at waterpark”
We stayed here because we wanted to spend the time at Bukit Gambang waterpark. Actually, both Caribbean Bay and Arabian Bay resorts are located at the same locality with the water park. We arrived at 3pm and the check in was smooth without any problem. There are few blocks of apartments and ours is a bit away from the main block (where the receptions, swimming pool and breakfast), however they have pedestrian connecting bridge between blocks. Our kids were very happy spending the time at the swimming pool until it rained. The next day after breakfast (plenty of food, but a lot of people, you have to queue), we spent the whole day at the water park which is just about one kilometre away.
Big Resort But check in was slow”
I stayed for 3 days 2 nights at Bukit Gambang Resort. Take abt 4 hrs by car from Klang. Took d wrong directions.Family suite spacious with big hall and rooms. Great place for family we celebrated our Christmas there. Next day we went for Kuantan Cruise along Kuantan River. Nice boat ride but river very dirty. Can see many fishermen fishing big boats along d way.
i definitely will stay here for my next trip to gambang resort city. hotel staff is friendly and the breakfast buffet is amazing.
Good Value For Money”
the hotel is ideal for a family or groups that plan to visit the water park. the hotel is located at gambang, which is not a highly developed area. there isn’t much outside the resort, unless one heads toward kuantan proper. there are a few roadside restaurants, but nothing special you wish to hunt down. the largest (family) room is set up as an apartment, with two rooms with two double beds. there is a small kitchenette, with a balcony that has a ceiling fan. tv shows the local stations. you can book rooms with breakfast included, 4 pax for the family rooms. the food at the restaurant seems reasonably priced, though i think the buffet gives you the best value for money. the spread focuses on traditional malay fare, which is something i like. kids would like the pool facilities. another facility they would like is the night funfair, located in the resort itself. rm15 (i think) gets you unlimited rides on the outdoor attractions. note that the bumper car ride is an indoor attraction, going at rm4 per pax a pop. there are some electronic gaming arcades. the best that can be said about them is that they are ‘classic’. rm1 per session.
holidays at Gambang”
As a whole holidays in Bukit Gambang is pleasant. The rooms are spacious and service is nice.You felt welcome at the first minute you reach there. Nights are not lonely and quiet as they provide machines games and kiosk selling souvenirs and games. However I believe they should extend the opening hours available at wet world as they only open from 11am to 6.00pm only.Longer duration will cheer the children days...
Safari Bukit Gambang”
Caribbean Bay Resort reception was combined with Arabian Resort when I was there on 10 Dec for check-in. The given room facing the main road and plenty parking space available. Condition of the room was within expectation, clean and comfortable.
Bukit Gambang Resort City Hotel.”
This is the second time i stayed in Bukit Gambang Resort City. The first time I stayed there was couple years ago but at that time the hotel cleanliness is better. Currently they focus on the Arabic Resort City which is the second resort by the same group, so the hotel is like leftover area without good maintainance. So the hotel standard and quality is not that good compare to the first time I stayed. But anyway, the price is acceptable and the staff is friendly.
My family and I stayed at Bukit Gambang resort for one night only en route to Kota Bharu. We enjoyed our stay very much and we plan to go there again in the near future. The check in was efficient, the staff were friendly, the room was clean and comfortable. The buffet breakfast was not bad either. My son enjoyed the swimming pool very much. We didn't try the water park as we had arrived late afternoon. We will surely try it out during our nest visit. The only disappointment for my son was he didn't get to go on the pony ride. Overall, an enjoyable stay for all.
Place to Relex”
Caribbean Bay Resort offers the place to get away from busy town. It offers quiet place and if you are outdoor person you can try the activities offered.
bukit gambang resort city”
It was a pleasant stay at Bukit Gambang and my family enjoys and looking forward for a next trip and booking through Agoda makes thing simpler and cost saving.I'll will introduce to all my friend in the office.
Old resort with spacious room”
One of the 2 choices in Bukit Gambang Resort City. Price reasonable. Need some maintenance and upgrading for some hardwares
Good Service ”
The hotel is just 2 minutes drive from the Bukit Gambang Waterpark. You can also take a tram to the Waterpark from the hotel, instead of park your car outside the Waterpark. We finished playing all the rides within 4 hours - therefore it will be good if there are more rides being built & could attract more young adults there. The hotel service is good - everything we requested are being fulfilled (extra pillows, check-out later, etc). Karaoke, arcade game centre and board games are available in the hotel in case you are bored.
Great space & best location resort”
we were very happy as its in Syawal HariRaya mood.The best location for Gambang resort and all facilities are up to date♡
Great Family Getaway”
great place for holiday with family, my children, aged 6 & 8 love the water park, the swimming pool, the magic show and acrobatic performances. the gift shop has a lot to offer too and reasonable priced. dining at the resort is fast and hassle-free.. no long queues even though there was a big crowd during our visit. we also drove to kuantan, newest shopping place, east coast mall which took us about 40 mins from the resort, got help from our mobile gps. overall, we had a wonderful time especially at the water park.