Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Caribbean Bay Resort Bukit Gambang Resort City is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Caribbean Bay Resort Bukit Gambang Resort City also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Caribbean Bay Resort Bukit Gambang Resort City has a car park that's close to the resort. Parking is free for guests.

Start your mornings right, with the continental and buffet breakfast options offered at Caribbean Bay Resort Bukit Gambang Resort City. There's an additional charge of 28 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

Caribbean Bay Resort Bukit Gambang Resort City features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Caribbean Bay Resort Bukit Gambang Resort City. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

On-site venues and convenient event services make Caribbean Bay Resort Bukit Gambang Resort City an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 3100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

Caribbean Bay Resort Bukit Gambang Resort City does not permit smoking in any of its rooms or indoor areas.

Restaurants including Restoran Damai Lauk are popular in Caribbean Bay Resort Bukit Gambang Resort City’s neighborhood which is known as Gambang.

Guests at Caribbean Bay Resort Bukit Gambang Resort City can easily visit Bukit Gambang Waterpark Resort, Bukit Gambang Safari Park and Kelab Rekreasi Angkatan Tentera located in the Gambang area.

Caribbean Bay Resort Bukit Gambang Resort City’s nearby natural sights include Sungai Pandan Waterfall, Berkelah Falls and Air Terjun Sungei Pandan located in the same Gambang area.