Free Wi-Fi in all rooms!
|Value for money||6.8|
|Nearest airport||Sultan Haji Ahmad Shah Airport (KUA)|
|Distance to airport||16.1 km|
"the staffs are friendly and always smiling."
December 16, 2018
"Room is nicely decorated and bed are nice."
July 2, 2018
"Staff are friendly, environment are good."
April 18, 2017
"Its nice & valuable also with the great price."
December 31, 2018
Uniquely located in a secondary forest, Caribbean Bay Resort Bukit Gambang Resort City offers a refreshing and serene environment. One of the largest water parks in the East Coast of Malaysia, it is ideal for both business or leisure travelers. Featuring excellent accommodation, they offers suites and rooms that are filled with modern facilities. Just a stone's throw away from Bukit Gambang water park, it is an excellent location for an adventure - whether its for adults or children. The main attractions at the water park include Coco Beach, Penguin Island, Tree Top Hill, and Garden Terrace. A perfect place for a getaway, it is also a perfect choice for companies, schools, and academic institutions that are looking for team building opportunities. Undoubtedly a unique place of stay, Caribbean Bay Resort Bukit Gambang Resort City is a splendid choice if your looking for fun in Malaysia.
"Spacious and clean toilet with the necessity."
November 6, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Caribbean Bay Resort Bukit Gambang Resort City
Show reviews that mention
It’s not worth for the money.”
Please take note that we are switch to stay in Arabian Bay resort due to Caribbean is under refurbishment. My complain is to Arabian bay resort. They did not change the bedsheet, the pillow is smelly. This block ( block 3) need to refurbish.
Not many people stay here in weekdays. so it feel scary and so silent...
Staffs there were very supportive, we got a huge room, varieties of foods were offered for breakfast etc. But the swimming pool might need some repairs (my kids get hurts due to some sharp edges/ broken floor in the pool).
I like staying here because the room are big. However the cleanliness of the room is a bit poor. I think it's because there's not alot of people there and gambng resort is such a big place. I would lo e to see it thrive.
Great safari activities and big room”
We booked studio suite and arrived at the hotel around 10pm. To our surprise the front desk staff offer us a free upgrade room to 2 bedroom suite. The breakfast buffet had varieties of foods and some of the menu are Hari Raya foods. We went to savannah safari and it was really great as there were lots of animals and all of them are in good shape. At night, we came back to see fire show and Tarzan show which the staff delivered good performance and my kids really enjoyed it. However, the cleanliness of the room need to be improved as the towels provided got stains, toilet equipments were not well maintain and WiFi at room are slow. Excluding the improvements required, I would still recommend this hotel for a short stay with kids as safari and water theme park are great activities to spend time together.
A stay to remember”
This place is ideal for a family vacation. It has a huge safari with variety of wild animals. One of the best I have seen so far. Accomodation was also comfortable with clean rooms and professional staffs.
Value For Money”
We have a two rooms suite with very cheap price. 1. The rooms - Clean and spacious, equipped with simple kitchen cabinet (with kettle, sugar, coffee, tea & 4 mineral bottles). A dining table of 4 people, living room with wood sofas & coffee table. It has a TV set but we didn't bother to watch it :-) 2. Staffs were helpful and friendly. 3. Private parking space 4. Handicapped & baby friendly 5. Lifts to all floors 6. Breakfast - just OK. No so many varieties but it is enough to fill our big tummies
Safari Bukit Gambang”
Caribbean Bay Resort reception was combined with Arabian Resort when I was there on 10 Dec for check-in. The given room facing the main road and plenty parking space available. Condition of the room was within expectation, clean and comfortable.
To provide transport for old people to theme park”
A comfortable room. To improve theme park activity. To provide a lift for old aging people. An old aging people is complain that theme park way and zoo are quite far unable to walk. They were not enjoy it from theme park to zoo.
Confortable and Conevenient”
It was excellent. Worth every penny. Bought the reservation for this hotel for Family Suite via AGODA with safari park tickets and breakfast. The rooms are large and with double beds in each rooms. Very Spacious and very Clean.
Ideal accommodation for BGRC's parks outing”
Stayed in 2 family suites for 2 nights. Spacious 2 bedrooms apartment with kitchen and living area. Perfect accommodation for groups or large families with children who mainly planned is to visit and have fun at BGRC's water and safari parks. Free shuttle services are also provided from hotel-park-hotel transfer although it is not far from hotel. Complimentary breakfast was OK with many choices. Kuantan city are quite far from the hotel, however for those with own transport, there shouldn't be a problem.
overall, we like to stay here.i give 4 star.”
We enjoyed very much..but I know your hotel is cooperate with green environment policy, 3 days changing the bedsheets n so on..make us felt uncomfortable. The shower also not good functioning. But your worker made a great job to make it well functions
Value for money and nice for a family vacation”
We really enjoyed the moment in this hotel. Small size amusement park just located in the hotel itself which allows the kids to have fun during the night. The hotel is close to water park and safari and there is shuttle bus to fetch you there and send you back to the hotel whenever you want. The hotel room is average. The private toilet in the room was less satisfactory. But overall, it was worth to stay in this hotel.
Attentive and friendly staffs”
Caribbean Bay Resort is nearest to the theme parks - Water Theme Park and Safari Theme Park. Our booking was a Family Studio Suite, but soon after we checked in the door refused to open. The staff immediately upgraded us to the family room next door - two bedrooms, two bathrooms ensuite, a kitchenette, a living room and a balcony. When we reached the restaurant for dinner, the stalls were not opened and they only offered buffet dinner at RM37.10 per adult. At first, we were not quite happy due the limitation of choice. The staff waived the child's meal so she got to eat for free. Generally, the staffs here are very attentive and friendly. The rooms are nice and if you are driving you can park at the hotel block.
Well managed and friendly staffs. ”
Very well taken care off by the management and team. My family had a great time staying at the resort with easy visits to the Safari and Water theme Park. Also short drive to Kuantan, Teluk Chempedak beach.
Counter services of reception very poor. You need to wait one and half hour to receive the service to check in. You wait hours to get tickets, train and sitting for breakfast.The environment is quite nice. We are so lucky as the safari is pre-opening for whole february. We able to visit for free of charge. Unfortunately, the active part was closed due to rain.
Spacious and convenient”
The environment was very serene and peaceful and seems perfect for citylife run-away destination. The nearby water park is fascinating with plenty of wet slides for a full-day fun. The newly introduced Safari was extremely interesting as well.
It was a great holiday designation for family especially with kids and of course it's suitable for people who loving outdoor water activities. Personally, it was a 4/5 rated theme park for me. The long and extremely exciting slider game was a really great experience for me. I enjoyed a lot.
We had a good trip, enjoyed with my children in a pleasing location. The scenary is loveable, covered greenary. Water park has quality themes, guards are on watchful, guiding kids properly. We had good time at wave pool, having foreceful waves.