Caribbean Bay Resort Bukit Gambang Resort City
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Studio Suite - Bedroom Caribbean Bay Resort Bukit Gambang Resort City
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6.6
Good
/10
(3049 reviews)See what guests said
See map
6.9
Good
Location rating score
Parking
FREE
  • Bukit Gambang Waterpark4.4 km
  • Bukit Gambang Waterpark Resort4.54 km
  • Sungai Pandan Waterfall11.23 km
  • Berkelah Falls14.45 km
  • Bukit Gambang Safari Park15.32 km
  • Sultan Haji Ahmad Shah Airport16.13 km
  • Hasil Laut Kiah Kee16.24 km
  • Sungai Lembing Mines24.16 km
  • Lao Zi Temple24.25 km
  • 3D Gallery Sg Lembing24.31 km
  • Free Wi-Fi

    Caribbean Bay Resort Bukit Gambang Resort City

    Jalan Bukit Gambang Utama, Gambang, Kuantan, Malaysia, 26300 - See map
    "the water park is good and the location of this resort is green and environmental."
    Raj - December 16, 2018
    Good comfort
    6.7 room quality and comfort
    Good service
    6.7 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    • Air conditioning

    Property ranking|Compared to 504 Kuantan properties
    See all rankings
    Review score - United States
    7.4/10
    Room size
    59 sqm.
    Room comfort score
    6.7/10
    Service score
    6.7/10
    Better than
    96
    %
    of Kuantan properties
    Bigger than
    95
    %
    of Kuantan properties
    Better than
    93
    %
    of Kuantan properties
    Better than
    82
    %
    of Kuantan properties
    Value for money6.8
    Location rating6.9
    Nearest airportSultan Haji Ahmad Shah Airport (KUA)
    Distance to airport16.1 km

    Rooms available at Caribbean Bay Resort Bukit Gambang Resort City

    Studio Suite
    Studio Suite
    ...
    • Room size: 43 m²/463 ft²
    • Garden view
    • 2 single beds
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    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 75 m²/807 ft²
    • Garden view
    • 2 double beds
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    Apartment with Garden View
    Apartment with Garden View
    ...
    • 2 bathrooms
    • 2 bedrooms
    • 2 single beds or 2 single b...
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    Family Suite
    Family Suite
    ...
    • 2 bathrooms
    • 2 bedrooms
    • 2 single beds or 2 single b...
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    Studio
    Studio
    ...
    • Shower
    • 2 single beds
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    Superior Studio
    Superior Studio
    ...
    • 2 single beds
    Enter dates to see prices
    Apartment Two Bedrooms
    Apartment Two Bedrooms
    ...
    • Room size: 70 m²/753 ft²
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    Apartment Two Bedrooms
    Apartment Two Bedrooms
    ...
    • Room size: 70 m²/753 ft²
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 72 m²/775 ft²
    • Shower
    Enter dates to see prices
    2D1N Studio Suite 1x Breakfast, 1x Water Park and 1x Safari Park Entrance
    2D1N Studio Suite 1x Breakfast, 1x Water Park and 1x Safari Park Entrance
    ...
    • Balcony/terrace
    Enter dates to see prices

    What people love about Caribbean Bay Resort Bukit Gambang Resort City

    • 4.4
      Review score
      Staff 

      "the staffs are friendly and always smiling."

      Raj

      |

      December 16, 2018

    • 10.0
      Exceptional

      "Room is nicely decorated and bed are nice."

      Hazeman

      |

      July 2, 2018

    • 5.6
      Review score
      Staff 

      "Staff are friendly, environment are good."

      Desynellinda

      |

      April 18, 2017

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    More about Caribbean Bay Resort Bukit Gambang Resort City

    More about Caribbean Bay Resort Bukit Gambang Resort City

    8.0
    Very good

    "Its nice & valuable also with the great price."

    mohd S.

    |

    December 31, 2018

    An overview

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    What they offer

    8.0
    Very good
    Spaciousness

    "Spacious and clean toilet with the necessity."

    Jayasri

    |

    November 6, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Caribbean Bay Resort Bukit Gambang Resort City from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3049)Booking.com Reviews (535)
    Cleanliness6.3
    Facilities6.2
    Location6.9
    Room comfort and quality6.7
    Service6.7
    Value for money6.8
    High score for Kuantan
    Rating
    9+ Exceptional (108)
    8-9 Excellent (180)
    7-8 Very Good (507)
    6-7 Good (416)
    <6 Below Expectation (889)
    Time of the year
    Mar - May (427)
    Jun - Aug (537)
    Sep - Nov (511)
    Dec - Feb (625)
    All guests (3049)
    All room types
    All languages

    Show reviews that mention 

    Showing 2100 verified guest comments
    12345
    3.6
    Yip from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    It’s not worth for the money.”

    Please take note that we are switch to stay in Arabian Bay resort due to Caribbean is under refurbishment. My complain is to Arabian bay resort. They did not change the bedsheet, the pillow is smelly. This block ( block 3) need to refurbish.

    Reviewed July 06, 2019
    5.6
    SAHROL from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in January 2019

    Above average”

    Not many people stay here in weekdays. so it feel scary and so silent...

    Reviewed July 16, 2019
    6.8
    Good
    NOR from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in May 2018

    Good experience”

    Staffs there were very supportive, we got a huge room, varieties of foods were offered for breakfast etc. But the swimming pool might need some repairs (my kids get hurts due to some sharp edges/ broken floor in the pool).

    Reviewed April 25, 2019
    8.0
    Excellent
    Nureen from Malaysia
    Business traveler
    Studio Suite
    Stayed 2 nights in January 2019

    Overall ok”

    I like staying here because the room are big. However the cleanliness of the room is a bit poor. I think it's because there's not alot of people there and gambng resort is such a big place. I would lo e to see it thrive.

    Reviewed March 06, 2019
    9.6
    Exceptional
    nurul from Malaysia
    Family with teens
    Studio Suite
    Stayed 1 night in July 2018

    Exceptional”

    large house

    Reviewed May 19, 2019
    8.0
    Excellent
    Mohd from Malaysia
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in June 2018

    Great safari activities and big room”

    We booked studio suite and arrived at the hotel around 10pm. To our surprise the front desk staff offer us a free upgrade room to 2 bedroom suite. The breakfast buffet had varieties of foods and some of the menu are Hari Raya foods. We went to savannah safari and it was really great as there were lots of animals and all of them are in good shape. At night, we came back to see fire show and Tarzan show which the staff delivered good performance and my kids really enjoyed it. However, the cleanliness of the room need to be improved as the towels provided got stains, toilet equipments were not well maintain and WiFi at room are slow. Excluding the improvements required, I would still recommend this hotel for a short stay with kids as safari and water theme park are great activities to spend time together.

    Reviewed June 25, 2018
    8.4
    Excellent
    Mohd
    Family with young children
    Studio Suite
    Stayed 1 night in August 2017

    A stay to remember”

    This place is ideal for a family vacation. It has a huge safari with variety of wild animals. One of the best I have seen so far. Accomodation was also comfortable with clean rooms and professional staffs.

    Reviewed November 07, 2017
    8.4
    Excellent
    Muspirah from Malaysia
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in June 2017

    Value For Money”

    We have a two rooms suite with very cheap price. 1. The rooms - Clean and spacious, equipped with simple kitchen cabinet (with kettle, sugar, coffee, tea & 4 mineral bottles). A dining table of 4 people, living room with wood sofas & coffee table. It has a TV set but we didn't bother to watch it :-) 2. Staffs were helpful and friendly. 3. Private parking space 4. Handicapped & baby friendly 5. Lifts to all floors 6. Breakfast - just OK. No so many varieties but it is enough to fill our big tummies

    Reviewed July 03, 2017
    8.0
    Excellent
    Diong from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in December 2015

    Safari Bukit Gambang”

    There are hotel pool, waterpark and safari park within walking access.

    Caribbean Bay Resort reception was combined with Arabian Resort when I was there on 10 Dec for check-in. The given room facing the main road and plenty parking space available. Condition of the room was within expectation, clean and comfortable.

    Reviewed December 15, 2015
    8.0
    Excellent
    YEO from Malaysia
    Family with teens
    Stayed 1 night in June 2015

    To provide transport for old people to theme park”

    The best location, good staff, a comfortable bed

    A comfortable room. To improve theme park activity. To provide a lift for old aging people. An old aging people is complain that theme park way and zoo are quite far unable to walk. They were not enjoy it from theme park to zoo.

    Reviewed June 26, 2015
    8.7
    Excellent
    Sujatha from Malaysia
    Family with young children
    Stayed 1 night in June 2015

    Confortable and Conevenient”

    Large Rooms, Clean bathroom and conevnient

    It was excellent. Worth every penny. Bought the reservation for this hotel for Family Suite via AGODA with safari park tickets and breakfast. The rooms are large and with double beds in each rooms. Very Spacious and very Clean.

    Reviewed June 08, 2015
    8.0
    Excellent
    Heng from Malaysia
    Family with young children
    2 Bedroom Suite
    Stayed 2 nights in December 2014

    Ideal accommodation for BGRC's parks outing”

    Near to parks, large suite and breakfast

    Stayed in 2 family suites for 2 nights. Spacious 2 bedrooms apartment with kitchen and living area. Perfect accommodation for groups or large families with children who mainly planned is to visit and have fun at BGRC's water and safari parks. Free shuttle services are also provided from hotel-park-hotel transfer although it is not far from hotel. Complimentary breakfast was OK with many choices. Kuantan city are quite far from the hotel, however for those with own transport, there shouldn't be a problem.

    Reviewed March 02, 2015
    8.7
    Excellent
    salina from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in December 2014

    overall, we like to stay here.i give 4 star.”

    first, of course ur room.very convenient with plesent surrounding. the menu for breakfast also ok..we do like nasi lemak..and for sure this hotel provided with pool so,my kids love it

    We enjoyed very much..but I know your hotel is cooperate with green environment policy, 3 days changing the bedsheets n so on..make us felt uncomfortable. The shower also not good functioning. But your worker made a great job to make it well functions

    Reviewed December 16, 2014
    8.0
    Excellent
    Muhd from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in June 2014

    Value for money and nice for a family vacation”

    close to Bukit Gambang Water Park and Safari; amusement park in the hotel; studio styled-room is very spacious

    We really enjoyed the moment in this hotel. Small size amusement park just located in the hotel itself which allows the kids to have fun during the night. The hotel is close to water park and safari and there is shuttle bus to fetch you there and send you back to the hotel whenever you want. The hotel room is average. The private toilet in the room was less satisfactory. But overall, it was worth to stay in this hotel.

    Reviewed June 18, 2014
    8.7
    Excellent
    FAITH from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in June 2014

    Attentive and friendly staffs”

    Water theme park, Safari, Swimming pools

    Caribbean Bay Resort is nearest to the theme parks - Water Theme Park and Safari Theme Park. Our booking was a Family Studio Suite, but soon after we checked in the door refused to open. The staff immediately upgraded us to the family room next door - two bedrooms, two bathrooms ensuite, a kitchenette, a living room and a balcony. When we reached the restaurant for dinner, the stalls were not opened and they only offered buffet dinner at RM37.10 per adult. At first, we were not quite happy due the limitation of choice. The staff waived the child's meal so she got to eat for free. Generally, the staffs here are very attentive and friendly. The rooms are nice and if you are driving you can park at the hotel block.

    Reviewed June 07, 2014
    8.3
    Excellent
    Justin from Malaysia
    Family with young children
    2 Bedroom Suite
    Stayed 2 nights in April 2014

    Well managed and friendly staffs. ”

    attentive and friendly staffs who are pretty well trained.

    Very well taken care off by the management and team. My family had a great time staying at the resort with easy visits to the Safari and Water theme Park. Also short drive to Kuantan, Teluk Chempedak beach.

    Reviewed April 15, 2014
    8.0
    Excellent
    Mohd from Malaysia
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in February 2013

    Nice view”

    Clean

    Counter services of reception very poor. You need to wait one and half hour to receive the service to check in. You wait hours to get tickets, train and sitting for breakfast.The environment is quite nice. We are so lucky as the safari is pre-opening for whole february. We able to visit for free of charge. Unfortunately, the active part was closed due to rain.

    Reviewed March 07, 2013
    9.0
    Exceptional
    Azhar from Malaysia
    Family with young children
    Studio Suite
    Stayed 2 nights in February 2013

    Spacious and convenient”

    All blocks were nicely interconnected with skybridges, wonderful

    The environment was very serene and peaceful and seems perfect for citylife run-away destination. The nearby water park is fascinating with plenty of wet slides for a full-day fun. The newly introduced Safari was extremely interesting as well.

    Reviewed February 14, 2013
    8.0
    Excellent
    Lim from Malaysia
    Couple
    Studio Suite
    Stayed 1 night in July 2012

    Lovely staff”

    Delicious breakfast buffet

    It was a great holiday designation for family especially with kids and of course it's suitable for people who loving outdoor water activities. Personally, it was a 4/5 rated theme park for me. The long and extremely exciting slider game was a really great experience for me. I enjoyed a lot.

    Reviewed July 25, 2012
    8.0
    Excellent
    Sivaramakrishnan from India
    Family with young children
    Studio Suite
    Stayed 2 nights in June 2012

    Pleasing Location”

    Quite Place with good quality water park.

    We had a good trip, enjoyed with my children in a pleasing location. The scenary is loveable, covered greenary. Water park has quality themes, guards are on watchful, guiding kids properly. We had good time at wave pool, having foreceful waves.

    Reviewed July 12, 2012
    12345
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    • Sungai Pandan Waterfall