"Its nice & valuable also with the great price."
December 31, 2018
|Value for money||6.7|
|Nearest airport||Sultan Haji Ahmad Shah Airport (KUA)|
|Distance to airport||16.1 km|
"Good to stay."
November 12, 2018
"The room was spacious."
November 6, 2017
"Spacious and clean toilet with the necessity."
November 6, 2017
"Will come again and will bring my kids for next holiday."
August 27, 2018
Uniquely located in a secondary forest, Caribbean Bay Resort Bukit Gambang Resort City offers a refreshing and serene environment. One of the largest water parks in the East Coast of Malaysia, it is ideal for both business or leisure travelers. Featuring excellent accommodation, they offers suites and rooms that are filled with modern facilities. Just a stone's throw away from Bukit Gambang water park, it is an excellent location for an adventure - whether its for adults or children. The main attractions at the water park include Coco Beach, Penguin Island, Tree Top Hill, and Garden Terrace. A perfect place for a getaway, it is also a perfect choice for companies, schools, and academic institutions that are looking for team building opportunities. Undoubtedly a unique place of stay, Caribbean Bay Resort Bukit Gambang Resort City is a splendid choice if your looking for fun in Malaysia.
"Overall comment is good."
November 1, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
I like staying here because the room are big. However the cleanliness of the room is a bit poor. I think it's because there's not alot of people there and gambng resort is such a big place. I would lo e to see it thrive.
Not value for money ”
Booked for 5 rooms and request for early check in, understand that standard check in time should be 3pm but we only get the room key at 4pm. Most of the rooms are not in good condition. No water heater, air condition is not working, the room door not even can close. Breakfast served until 10am but 9am already not much of food left. They will refill the food after you asked for it, but need to wait about 45 mins just only for the egg! Not many people while I check in and check out, but wait for very long. Staff not efficient and not helpful. Totally not value for money. Not even rated as 3 star resort!!
Management hotel kurang sistematik”
Beratur panjang dh sampai xboleh dpt kunci lg..just byr depost and staff suruh dtg collect kunci at 3pm..dlm 10minit lg pukul 3 utk checkin..but bile dh pukul 3 nk amik kunci still kene berator lg dgn queue yg panjang..around 3.30 br di layan..management spttnye lebih sistematik ya..overall bilik,sume ok nice..
Not as pleasant as i thought it would be ”
The room are big and spacious but it was dusty, the hallway was dark and quite scary, my room was quite far from the swimming pool and the pool was quite dirty.
Door has problem. Cannot open when first time touch the card”
Very old design. Please change to latest version in term of room version
Worth the price
The air-conditioner in the room is located not directly facing the bed, so it was hot. We had to push the bed (rearrange) to get the air-condition service. When we push the bed, suddenly we found a lot of trash under the bed!
The whole resort was run down with no maintainence at all. ”
The resort seem to be stay on with no maintenance. Most of the things was faulty or malfunction such as the electric socket no power, the fan control drop and that is ants inside the fridge. The bedsheets have awful smell which I think was long enough no occupy room that make us cannot sleep for the whole nights. Overall will not back again to this resort and recommend to anyone else.
No worth at staying”
breakfast is terribly pity that it was very simple, no much variety. No eggs served in breakfast, it made me feeling so pathetic (eggs is daily basis food). The location is far from town, accessible to eating is easy. The safari is well maintained, just pity few animals with drying looks and malnutrition. The animal show too simple, short and not attractive. No much fun to enjoy facility here as old and poor maintained.
Great safari activities and big room”
We booked studio suite and arrived at the hotel around 10pm. To our surprise the front desk staff offer us a free upgrade room to 2 bedroom suite. The breakfast buffet had varieties of foods and some of the menu are Hari Raya foods. We went to savannah safari and it was really great as there were lots of animals and all of them are in good shape. At night, we came back to see fire show and Tarzan show which the staff delivered good performance and my kids really enjoyed it. However, the cleanliness of the room need to be improved as the towels provided got stains, toilet equipments were not well maintain and WiFi at room are slow. Excluding the improvements required, I would still recommend this hotel for a short stay with kids as safari and water theme park are great activities to spend time together.
Worth to stay”
Sad stay loll”
The building was old and unkept, room was dirty, aircond's compressor broke down, the latch at the sliding door is not working, phone in the room also broke down so there was no other way to call the reception other than walking allll the way back to the counter,very2 bad...so they gave us a new room (after the hectic to and fro) , slightly better but still dusty. Never had this bad experienced with any of my stay at other serviced appartments...please2 improved
Affordable but not very good”
it was a 3D2N full package with water park + safari. Price is good/reasonable/affordable. it a 2 bed service apartment hotel. Reception staff was friendly and helpful. Room size is good with living room and dining table seating 4. Room condition was not so bad, quite clean. Bath towel was smelly, and the worst part our room was never get cleaned/replenished the whole duration. I had to look for the housekeeper and asked for new towel and some other things. Breakfast was terrible, had to cancel as the queue was so long. Luckily we were prepared with our own ration. They also have a small arcade games for a reasonable cheap token. Family had fun there. As for the safari, it was good... lots of animal and things to see..the wild savannah trip was good, the guide is friendly and knowledgeable. And for the water park, the park is good, but not the water..very dirty. you can clearly see all the dirt in their big wave pool. water in their slides are even worse, like never been changed. itchy
Big Nice Room with no Wi-fi”
The room is nice and big. Also cleanliness is acceptable. However, in one of the bathroom the water pressure is very low, and to have these in water resort facilities not really acceptable. What is worse is there are no wi-fi in the rooms and the telco network connection is not really consistent. For a resort without this kind of modern amenities is really unacceptable in this day and age. The TV is of tube, era and no real channel to watch.
not recommended. poor in room cleanliness
Service sgt2 slow... checkin amik masa sejam.. staff sgt tak mesra..
Interesting for those with young kids”
Resort - An old fashioned room. They have arabian resort as wellThe lift worn out
Lack of maintenance”
The service of receptionist is very slow, had to wait up quite a long time to check-in while the check-in time (3pm) is late compared to other hotels. The room facilities are no well-maintained, as such the water kettle is too old to use and the fridge is very smelly. The good side is there are extra pillows provided for each rooms.
They have a lot to improve”
This is the first time I don’t give 5 stars! Pros: close to Gambang waterpark and safari park Cons: the floor outside of the room is dirty, the TV is super old and made weird noises. Room service came at 18:00!
Caribbean Bay Resort Bukit Gambang Resort City