Caribbean Bay Resort Bukit Gambang Resort City

Caribbean Bay Resort Bukit Gambang Resort City

Jalan Bukit Gambang Utama, Gambang, Kuantan, Malaysia, 26300
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Studio Suite - Bedroom Caribbean Bay Resort Bukit Gambang Resort City
Studio Suite - Bedroom
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    Lobby Caribbean Bay Resort Bukit Gambang Resort City
    Interior view Caribbean Bay Resort Bukit Gambang Resort City
    Swimming pool Caribbean Bay Resort Bukit Gambang Resort City
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     Caribbean Bay Resort Bukit Gambang Resort City

    Caribbean Bay Resort Bukit Gambang Resort City Reviews

    6.5
    Good
    /10
    (2957 reviews)See what guests said
    8.0
    Very good

    "Its nice & valuable also with the great price."

    mohd S.

    -

    December 31, 2018

    Things you’ll love about Caribbean Bay Resort Bukit Gambang Resort City

    • Airport transfer

    • Sauna

    • Steamroom

    • Air conditioning

    This property is in high demand!Last booked 6 hours ago | 11 travelers are looking at this property right now
    Good
    Location
    6.8
    See map
    Nearby
    Popular
  • Bukit Gambang Waterpark4.4 km
  • Bukit Gambang Waterpark Resort4.54 km
  • Sungai Pandan Waterfall11.23 km
  • Berkelah Falls14.45 km
  • Bukit Gambang Safari Park15.32 km
  • Sultan Haji Ahmad Shah Airport16.13 km
  • Hasil Laut Kiah Kee16.24 km
  • Sungai Lembing Mines24.16 km
  • Lao Zi Temple24.25 km
  • 3D Gallery Sg Lembing24.31 km
  • Value for money6.7
    Location rating6.8
    Nearest airportSultan Haji Ahmad Shah Airport (KUA)
    Distance to airport16.1 km

    Rooms available at Caribbean Bay Resort Bukit Gambang Resort City

    Studio Suite
    Studio Suite
    ...
    • Room size: 43 m²/463 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 75 m²/807 ft²
    • Garden view
    • 2 double beds
    Enter dates to see prices
    Apartment with Garden View
    Apartment with Garden View
    ...
    • 2 bathrooms
    • 2 bedrooms
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • 2 bathrooms
    • 2 bedrooms
    Enter dates to see prices
    Studio
    Studio
    ...
    • 2 single beds
    Enter dates to see prices
    Family Studio
    Family Studio
    ...
    • 2 bathrooms
    • 2 bedrooms
    Enter dates to see prices
    Superior Studio
    Superior Studio
    ...
    • 2 single beds
    Enter dates to see prices
    Studio with Garden View
    Studio with Garden View
    ...
    • 2 single beds
    Enter dates to see prices
    Two-Bedroom Suite
    Two-Bedroom Suite
    ...
    • 2 bathrooms
    • 2 bedrooms
    Enter dates to see prices
    Twin Studio Suite
    Twin Studio Suite
    ...
      Enter dates to see prices
      Have a question for Caribbean Bay Resort Bukit Gambang Resort City?

      What people love about Caribbean Bay Resort Bukit Gambang Resort City

      • 6.0
        Review score

        "Good to stay."

        SITI N.

        |

        November 12, 2018

      • 8.0
        Very good

        "The room was spacious."

        Jayasri

        |

        November 6, 2017

      • 8.0
        Very good

        "Spacious and clean toilet with the necessity."

        Jayasri

        |

        November 6, 2017

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      More about Caribbean Bay Resort Bukit Gambang Resort City

      More about Caribbean Bay Resort Bukit Gambang Resort City

      8.8
      Excellent

      "Will come again and will bring my kids for next holiday."

      Suraini

      |

      August 27, 2018

      An overview

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      What they offer

      5.6
      Review score

      "Overall comment is good."

      Noor A.

      |

      November 1, 2016

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of Caribbean Bay Resort Bukit Gambang Resort City from real guests

      Agoda Reviews (2957)Booking.com Reviews (652)
      Cleanliness6.2
      Facilities6.2
      Location6.8
      Room comfort and quality6.7
      Service6.6
      Value for money6.7
      Provided by verified guests of Agoda
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      All guests (2957)
      All room types

      Show reviews that mention 

      Showing 2072 verified guest comments
      12345
      8.0
      Excellent
      Nureen from Malaysia
      Business traveler
      Studio Suite
      Stayed 2 nights in January 2019

      Overall ok”

      I like staying here because the room are big. However the cleanliness of the room is a bit poor. I think it's because there's not alot of people there and gambng resort is such a big place. I would lo e to see it thrive.

      Reviewed March 06, 2019
      3.6
      Shin from Malaysia
      Family with teens
      2 Bedroom Suite
      Stayed 1 night in February 2019

      Not value for money ”

      Booked for 5 rooms and request for early check in, understand that standard check in time should be 3pm but we only get the room key at 4pm. Most of the rooms are not in good condition. No water heater, air condition is not working, the room door not even can close. Breakfast served until 10am but 9am already not much of food left. They will refill the food after you asked for it, but need to wait about 45 mins just only for the egg! Not many people while I check in and check out, but wait for very long. Staff not efficient and not helpful. Totally not value for money. Not even rated as 3 star resort!!

      Reviewed February 08, 2019
      6.8
      Good
      nor from Malaysia
      Family with young children
      Studio Suite
      Stayed 1 night in February 2019

      Management hotel kurang sistematik”

      Beratur panjang dh sampai xboleh dpt kunci lg..just byr depost and staff suruh dtg collect kunci at 3pm..dlm 10minit lg pukul 3 utk checkin..but bile dh pukul 3 nk amik kunci still kene berator lg dgn queue yg panjang..around 3.30 br di layan..management spttnye lebih sistematik ya..overall bilik,sume ok nice..

      Reviewed February 07, 2019
      5.6
      Wan from Malaysia
      Family with young children
      Studio Suite
      Stayed 1 night in February 2019

      Not as pleasant as i thought it would be ”

      The room are big and spacious but it was dusty, the hallway was dark and quite scary, my room was quite far from the swimming pool and the pool was quite dirty.

      Reviewed March 06, 2019
      5.2
      Muhlizah
      Family with young children
      Studio Suite
      Stayed 1 night in February 2019

      Door has problem. Cannot open when first time touch the card”

      Very old design. Please change to latest version in term of room version

      Reviewed March 05, 2019
      8.0
      Excellent
      Azinuddin from Malaysia
      Family with young children
      Studio Suite
      Stayed 2 nights in February 2019

      Nice”

      Worth the price

      Reviewed February 09, 2019
      6.0
      NARIMAH from Malaysia
      Family with teens
      Studio Suite
      Stayed 1 night in December 2018

      Above average”

      The air-conditioner in the room is located not directly facing the bed, so it was hot. We had to push the bed (rearrange) to get the air-condition service. When we push the bed, suddenly we found a lot of trash under the bed!

      Reviewed January 08, 2019
      3.6
      Fui from Malaysia
      Family with young children
      2 Bedroom Suite
      Stayed 3 nights in December 2018

      The whole resort was run down with no maintainence at all. ”

      The resort seem to be stay on with no maintenance. Most of the things was faulty or malfunction such as the electric socket no power, the fan control drop and that is ants inside the fridge. The bedsheets have awful smell which I think was long enough no occupy room that make us cannot sleep for the whole nights. Overall will not back again to this resort and recommend to anyone else.

      Reviewed December 31, 2018
      3.2
      Ler from Malaysia
      Family with young children
      2 Bedroom Suite
      Stayed 1 night in December 2018

      No worth at staying”

      breakfast is terribly pity that it was very simple, no much variety. No eggs served in breakfast, it made me feeling so pathetic (eggs is daily basis food). The location is far from town, accessible to eating is easy. The safari is well maintained, just pity few animals with drying looks and malnutrition. The animal show too simple, short and not attractive. No much fun to enjoy facility here as old and poor maintained.

      Reviewed December 25, 2018
      8.0
      Excellent
      Mohd from Malaysia
      Family with young children
      2 Bedroom Suite
      Stayed 1 night in June 2018

      Great safari activities and big room”

      We booked studio suite and arrived at the hotel around 10pm. To our surprise the front desk staff offer us a free upgrade room to 2 bedroom suite. The breakfast buffet had varieties of foods and some of the menu are Hari Raya foods. We went to savannah safari and it was really great as there were lots of animals and all of them are in good shape. At night, we came back to see fire show and Tarzan show which the staff delivered good performance and my kids really enjoyed it. However, the cleanliness of the room need to be improved as the towels provided got stains, toilet equipments were not well maintain and WiFi at room are slow. Excluding the improvements required, I would still recommend this hotel for a short stay with kids as safari and water theme park are great activities to spend time together.

      Reviewed June 25, 2018
      7.6
      Very good
      khairul from Malaysia
      Family with young children
      Studio Suite
      Stayed 2 nights in December 2018

      Worth to stay”

      Everything fine

      Reviewed March 02, 2019
      4.0
      wan from Malaysia
      Family with young children
      2 Bedroom Suite
      Stayed 1 night in February 2019

      Sad stay loll”

      The building was old and unkept, room was dirty, aircond's compressor broke down, the latch at the sliding door is not working, phone in the room also broke down so there was no other way to call the reception other than walking allll the way back to the counter,very2 bad...so they gave us a new room (after the hectic to and fro) , slightly better but still dusty. Never had this bad experienced with any of my stay at other serviced appartments...please2 improved

      Reviewed February 09, 2019
      6.4
      Good
      Mohamad from Malaysia
      Family with young children
      2 Bedroom Suite
      Stayed 2 nights in February 2019

      Affordable but not very good”

      it was a 3D2N full package with water park + safari. Price is good/reasonable/affordable. it a 2 bed service apartment hotel. Reception staff was friendly and helpful. Room size is good with living room and dining table seating 4. Room condition was not so bad, quite clean. Bath towel was smelly, and the worst part our room was never get cleaned/replenished the whole duration. I had to look for the housekeeper and asked for new towel and some other things. Breakfast was terrible, had to cancel as the queue was so long. Luckily we were prepared with our own ration. They also have a small arcade games for a reasonable cheap token. Family had fun there. As for the safari, it was good... lots of animal and things to see..the wild savannah trip was good, the guide is friendly and knowledgeable. And for the water park, the park is good, but not the water..very dirty. you can clearly see all the dirt in their big wave pool. water in their slides are even worse, like never been changed. itchy

      Reviewed February 08, 2019
      5.2
      Amir from Malaysia
      Family with teens
      2 Bedroom Suite
      Stayed 1 night in February 2019

      Big Nice Room with no Wi-fi”

      The room is nice and big. Also cleanliness is acceptable. However, in one of the bathroom the water pressure is very low, and to have these in water resort facilities not really acceptable. What is worse is there are no wi-fi in the rooms and the telco network connection is not really consistent. For a resort without this kind of modern amenities is really unacceptable in this day and age. The TV is of tube, era and no real channel to watch.

      Reviewed February 07, 2019
      5.2
      HAFIDAH from Malaysia
      Family with young children
      2 Bedroom Suite
      Stayed 1 night in February 2019

      Above average”

      not recommended. poor in room cleanliness

      Reviewed February 13, 2019
      2.8
      Hazlin from Malaysia
      Family with young children
      2 Bedroom Suite
      Stayed 1 night in February 2019

      Service slow”

      Service sgt2 slow... checkin amik masa sejam.. staff sgt tak mesra..

      Reviewed February 07, 2019
      7.2
      Very good
      MOHD from Malaysia
      Family with young children
      Studio Suite
      Stayed 1 night in October 2018

      So so”

      Ok

      Reviewed February 06, 2019
      5.6
      NADIATUL from Malaysia
      Group
      2 Bedroom Suite
      Stayed 2 nights in February 2019

      Interesting for those with young kids”

      Resort - An old fashioned room. They have arabian resort as wellThe lift worn out

      Reviewed February 06, 2019
      6.0
      Seow from Malaysia
      Family with teens
      2 Bedroom Suite
      Stayed 1 night in November 2018

      Lack of maintenance”

      The service of receptionist is very slow, had to wait up quite a long time to check-in while the check-in time (3pm) is late compared to other hotels. The room facilities are no well-maintained, as such the water kettle is too old to use and the fridge is very smelly. The good side is there are extra pillows provided for each rooms.

      Reviewed November 15, 2018
      5.6
      ainul from Malaysia
      Family with young children
      Studio Suite
      Stayed 2 nights in November 2018

      They have a lot to improve”

      This is the first time I don’t give 5 stars! Pros: close to Gambang waterpark and safari park Cons: the floor outside of the room is dirty, the TV is super old and made weird noises. Room service came at 18:00!

      Reviewed November 12, 2018
      12345
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