Carlton City Hotel Singapore
Carlton City Hotel Singapore
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9.2
Exceptional

"Nice hotel and nice location"

Myra

|

March 23, 2018

Deluxe Room - Guestroom Carlton City Hotel Singapore
Deluxe Room - Guestroom
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Lobby Carlton City Hotel Singapore
Lobby
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Lobby Carlton City Hotel Singapore
Lobby
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Interior view Carlton City Hotel Singapore
Interior view
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See map Carlton City Hotel Singapore
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Exceptional
Location
9.0
See all 6 photos Carlton City Hotel Singapore
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What guests are saying:
Convenient. Walking distance to MRT station.
Choo from Malaysia
Business traveler
It's relatively new, and along Tanjong PAgar, one of the best places in Singapore to get food. It's also next to a mall and about 200m aways from the MRT station. I dont think there is a better hotel location wise outside of the main CBD area in Singapore.
Yew from Malaysia
Business traveler
Very accessible, good service and memorable stay.
Chun
Family with teens
Overall it’s good. Location is good if your business take around the hotel, but for holiday, it is too far from tourism area
Veronika from Indonesia
Business traveler
good location and alot of eatries nearby.
Malarvathi from Singapore
Couple
Overall, it was better than I expected. I don't know the part of the meal because it doesn't include breakfast.
TAEKYOUNG
Business traveler
Everything was good in every time
JONGGON from South Korea
Business traveler
We had a short stay at Carlton City hotel and couldn’t fault it. From check in to check out everything was flawless. Great location and rooms. Concierge staff were a standout, specially the young male who was more than helpful. Thanks for a great stay.
Sam from New Zealand
Couple
Everything is super in this hotel.
Roy from Netherlands
Couple
Staycation for my wife celebration, overall experience was nice. Breakfast could be better. Staff service is spot on, will be good if more of them give more smile
Shey from Singapore
Couple

Carlton City Hotel Singapore

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 4756 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.9
Recommended by 93% of guests
Value for money8.3
Distance to city center0.8 Km
Location rating9.0
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport18.6 km
  • 170 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Select your room
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 24 times since yesterday | 17 travelers are looking at this property right now
Deluxe Room
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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Carlton Club
Carlton Club
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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Deluxe Triple Bed
Deluxe Triple Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Executive Room
Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Suite with Handy Phone
Suite with Handy Phone
...
  • Room size: 64 m²/689 ft²
  • Bathtub
  • 2 single beds and 1 king be...
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Deluxe Single
Deluxe Single
...
  • Shower
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Twin
Twin
...
  • Shower
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Executive Triple
Executive Triple
...
  • Shower
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Shower
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Double room - De Luxe
Double room - De Luxe
...
  • Shower
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Have a question for Carlton City Hotel Singapore?

What people love about the property

  • 10.0
    Exceptional

    "Courteous staff, beautiful hotel, great location."

    Katherine

    |

    May 21, 2017

  • 9.6
    Exceptional

    "This hotel was very clean and very nice."

    Chastine

    |

    December 29, 2017

  • 9.6
    Exceptional

    "Very polite and helpful staff."

    Rucita

    |

    July 2, 2017

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More about Carlton City Hotel Singapore

More about Carlton City Hotel Singapore

10.0
Exceptional

"Had a really good stay here, relaxing, room size is big."

Charanjit

|

November 28, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Muffet's Room
10 m American
Purple Mustard
10 m American
Two Blur Guys
120 m American
Asian cuisine
Asian cuisine
The Bar at Icon
Asian
Sushi Kou
110 m Asian, Japanese, Sushi
MENYA SANJI Singapore
110 m Asian, Japanese
Chinese cuisine
Chinese cuisine
Dong Ya Cha Shi
630 m Chinese
Tang's Steamboat Restaurant
640 m Chinese
Beijing Gong
660 m Chinese

What they offer

10.0
Exceptional

"Nice and friendly staff."

Thi H.

|

October 15, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4756)Booking.com Reviews (1964)
8.6
/
10
Cleanliness8.9
Facilities8.4
Location9.0
Room comfort and quality8.8
Service8.5
Value for money8.3
Provided by verified guests of Agoda
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All guests (4756)
All room types
Showing 3167 verified guest comments
12345
9.2
Exceptional
Terence from Singapore
Couple
Deluxe Room
Stayed 2 nights in November 2018
Superb hotel ”
Been to this hotel more than a couple of times and still love it very much. It is situated in the heart of the CBD area which is littered with pubs, a mall and nearby train station. The room are nicely furnished with a nice big tub. We needed help with our television for our own entertainment system in the middle of the night and they managed to deliver help asap and in the most heart warming manner of leaving the main controller in our room which we very much appreciate it. However was abit disappointed with one front desk staff who was rude to my fiancé during check in, due to the safety requirements of using the agoda pdf and identification card. Even if there were regulations, we still felt that the staff could have handled it in a more courteous manner. However we are still very pleased with the hotel and can safely say it’s our favorite staycation hotel.
Reviewed December 06, 2018
10.0
Exceptional
Kevin from Singapore
Couple
Deluxe Room
Stayed 2 nights in December 2018
Always good”
Nothing to complain. If i catch a cheap price, i'd go back again.
Reviewed December 18, 2018
8.8
Excellent
kek from Singapore
Family with teens
Deluxe Room
Stayed 1 night in December 2018
Receptionist midnight shift- re training needed”
He needs to have a retraining on handling phone calls, especially from room guest. If he is busy or not sure, he could advise the room guest either to call back or get his peers assistance. It is really not pleasant to show impatience tone and just cut off the line without any good night greetings. Other than that, the rests are with satisfaction experiences.
Reviewed December 03, 2018
8.4
Excellent
Shuk from Hong Kong
Couple
Deluxe Room
Stayed 2 nights in November 2018
Excellent”
The room is big and clean. Beds are comfortable but the breakfast is not ok. Chef’s attitude towards clients is bad and good quality is so so. Mark deduction is mainly due to the breakfast. Others are excellent!
Reviewed November 27, 2018
9.6
Exceptional
Shidah from Singapore
Couple
Deluxe Room
Stayed 1 night in December 2018
Very accommodating hotel”
Was initially upset that upon check-in, the frontdesk inform that there will be a power outage from 11pm to 6am which may affect our rooms and the lifts. However after speaking to the manager on duty, he assured that the outage is very minimal and he was very accommodating during the rest of our stay. We were barely affected by the outage. Overall a delightful stay and will definitely return!
Reviewed December 11, 2018
10.0
Exceptional
ELAINE from Malaysia
Group
Deluxe Triple Bed
Stayed 1 night in December 2018
Perfect ”
Check in and out are easy and fast . Great location with full of korean and Japanese restaurant in walking distance . Very friendly and helpful service staffs like Mr Ali and Mr Jagin( sorry if I get ur name wrong ) . Overall was great , keep it up.
Reviewed December 10, 2018
9.2
Exceptional
EKA from New Zealand
Group
Deluxe Triple Bed
Stayed 2 nights in November 2018
Nice comfy hotel”
My room wasnt ready when i arrived at 9pm, which is odd. However, they gave us a free upgrade to club room for free - which I really enjoyed. The staff are really nice from receptionist, concierge, housekeeping and club lounge. I feel welcomed. I stayed in three different hotels during our trip and this is probably the best hotel we stayed at. Comfy bed, the room is slightly small for 3 people but we enjoyed our stay.
Reviewed November 08, 2018
8.8
Excellent
Yew from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in January 2018
Awesome location, great rooms”
It's relatively new, and along Tanjong PAgar, one of the best places in Singapore to get food. It's also next to a mall and about 200m aways from the MRT station. I dont think there is a better hotel location wise outside of the main CBD area in Singapore.
Reviewed October 30, 2018
10.0
Exceptional
Sam from New Zealand
Couple
Deluxe Room
Stayed 2 nights in October 2018
Great full service hotel, exceptional staff and facilities ”
We had a short stay at Carlton City hotel and couldn’t fault it. From check in to check out everything was flawless. Great location and rooms. Concierge staff were a standout, specially the young male who was more than helpful. Thanks for a great stay.
Reviewed October 23, 2018
9.6
Exceptional
Chee from Malaysia
Couple
Deluxe Room
Stayed 2 nights in October 2018
Good Location and Service”
This hotel located in a strategic location whereby all the necessity is just walking distance. The room was spacious and clean. The staff were very friendly and attentive. Eateries, cafe and restaurants located all around the hotel.
Reviewed October 16, 2018
9.6
Exceptional
Yan from Singapore
Couple
Deluxe Room
Stayed 1 night in September 2018
Exceptional”
Good location! Staycation with my hubby and we enjoyed the stay. We had our dinner at the Famous Man Man unagi which is just a 5minute walk away, as well as a neighbourhood drinking place which is 3minutes walk away. Not bad! Will recommend to friends for staycation choice.
Reviewed October 10, 2018
9.6
Exceptional
TENGKU from Malaysia
Couple
Deluxe Room
Stayed 3 nights in September 2018
Exceptional”
Good location. Very close to MRT station. Easy to get halal food nearby by walking distance. Overall I'm satisfied only that i wish they could install the bidet tap and have a longer/bigger bathtub. Very helpful staff too. Room size is big enough.
Reviewed October 02, 2018
3.2
Jye from Singapore
Family with young children
Executive Room
Stayed 2 nights in December 2018
Acceptable”
The receptionist at the hotel is not friendly, not helpful and the way they speak to me is very unprofessional. The hotel underwent power maintenance and they did not inform the hotel guest explicitly. The power was cut-off and this is the first time ever in my life that i encountered such thing.
Reviewed December 13, 2018
9.2
Exceptional
DANNIECY from Hong Kong
Group
Deluxe Room
Stayed 2 nights in November 2018
**Friendly staff & Great hotel**”
Clean, modern, comfortable. Excellent service. Very close to the MRT green line, shopping, dining and local hawker centres. Quiet residential/business area. Short walk to Chinatown. Very satisfying with everything at this hotel, definitely will be back.
Reviewed November 30, 2018
9.2
Exceptional
Benjamin from Singapore
Couple
Deluxe Room
Stayed 1 night in November 2018
Great Location ”
Hotel is within a few blocks away from a train station with convenience store and a supermarket just round the corner. There are also a great variety of cuisines around. The room big and clean. There is also a gym and swimming pool located on Level 3 of the hotel.
Reviewed November 25, 2018
10.0
Exceptional
Sri from Singapore
Couple
Deluxe Room
Stayed 1 night in December 2018
Exceptional”
NICE HOTEL, ROOM IS JUST HOW IT LOOKS LIKE ON WEBSITE AND LOCATION IS NEAR TO TRAIN STATION AND SHOPS.
Reviewed December 11, 2018
8.0
Excellent
Edward from South Korea
Business traveler
Deluxe Room
Stayed 2 nights in December 2018
Good location, Good service”
Good location near Chain town and Fair price ^^. All staffs are very kind except one staff working at Plate. I asked a bill for my dinner, he forgot and I had to go desk and paid it.
Reviewed December 11, 2018
10.0
Exceptional
Thong from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in December 2018
Full of Nice Jap Or Korean Food Around”
This is my all time favorite hote. It is near to MRT and lots of nice food around.
Reviewed December 16, 2018
9.2
Exceptional
Hans-Jakob from Pakistan
Couple
Carlton Club
Stayed 4 nights in August 2018
Excellent staff & club lounge access”
This was my second stay at Carlton City Hotel. I really enjoy its location in Chinatown, close to public transport (MRT/busses) and restaurants. Staff friendliness and the brilliant provisions forming part of the club lounge access makes the stay even more enjoyable and definitely makes me want to spend more time at the hotel...
Reviewed August 28, 2018
10.0
Exceptional
Bryant from Singapore
Couple
Deluxe Room
Stayed 1 night in May 2018
Exceptional”
We only stayed here for one night, but were surprised by the hotel. Staffs were friendly, caring and pleasant, starting from the reception. Amenities are well maintained and looked as good as new! I highly recommend the hotel for locals and foreigners.
Reviewed August 17, 2018
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