8.6

Excellent
/10
(7,532 reviews)See what guests said
Housekeeping298
View52
Breakfast44
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Seng Wong Beo Temple

20 m

Tras Link Park

140 m

The Sandalwood Room

210 m

Tanjong Pagar

230 m

Guoco Tower

240 m

Popular landmarks
Chinatown

660 m

Sands Skypark Observation Deck

2.1 km

Cloud Forest

2.6 km

Singapore Flyer

2.6 km

Orchard Road

3.0 km

Closest landmarks
Union Bar

110 m

UOB Plaza

180 m

Core Collective

220 m

Canadian High Commission

280 m

Maxwell Chambers

290 m

Carlton City Hotel Singapore (SG Clean Certified)

"Great location , central and walking distance to MRT."

Hon - May 9, 2022
Deluxe Room Carlton City Hotel Singapore (SG Clean Certified)
 Carlton City Hotel Singapore (SG Clean Certified)
Lobby Carlton City Hotel Singapore (SG Clean Certified)
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Carlton City Hotel Singapore (SG Clean Certified)

1 Gopeng Street, CBD, Singapore, Singapore, 078862 - See map

In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in CBD, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Attention

This property is in high demand!

10 travelers have booked today.

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
  • 130 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Value for money8.4
Distance to city center0.8 Km
Location rating9.0
Nearest airportSeletar Airport (XSP)
Distance to airport15.8 km

Rooms available at Carlton City Hotel Singapore (SG Clean Certified)

Excellent
Room comfort & quality

8.9

Carlton Club
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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Deluxe Triple Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 sofa bed and 1 king bed
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Club King or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive King or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Carlton Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 king bed
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Club Single
...
  • Room size: 32 m²/344 ft²
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Executive Single Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Deluxe Single Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Carlton City Hotel Singapore (SG Clean Certified)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Carlton City Hotel Singapore (SG Clean Certified)?

For those who wish to drive their own cars, Carlton City Hotel Singapore (SG Clean Certified) has a car park right on site for maximum convenience. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Carlton City Hotel Singapore (SG Clean Certified)?

Wake up to a great à la carte breakfast at Carlton City Hotel Singapore (SG Clean Certified). Adults can enjoy breakfast offered with an additional charge of 34.13 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Carlton City Hotel Singapore (SG Clean Certified)?

Carlton City Hotel Singapore (SG Clean Certified) features 2 on-site restaurants for your dining convenience. Breakfast is served here. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours.

Can special events be hosted at Carlton City Hotel Singapore (SG Clean Certified)?

Large events and gatherings such as weddings and private events can be hosted at Carlton City Hotel Singapore (SG Clean Certified). Small or intimate events like birthday parties can also be accomodated.

Can business events be hosted at Carlton City Hotel Singapore (SG Clean Certified)?

On-site venues and convenient event services make Carlton City Hotel Singapore (SG Clean Certified) an ideal choice for hosting events such as seminars and meetings. The 2 venues can accommodate up to 50 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the closest train, metro, or bus station to Carlton City Hotel Singapore (SG Clean Certified)?

The closest train, metro, or bus station is Tanjong Pagar MRT Station, 160 m away from Carlton City Hotel Singapore (SG Clean Certified).

What restaurants are nearby Carlton City Hotel Singapore (SG Clean Certified)?

Carlton City Hotel Singapore (SG Clean Certified)’s neighborhood is CBD which includes popular restaurants such as The Bar at Icon, Pizzeria L'Operetta and Salta Argentine.

What popular shopping places are close to Carlton City Hotel Singapore (SG Clean Certified)?

Located in the CBD area, Carlton City Hotel Singapore (SG Clean Certified) is close to great shopping choices like Lau Pa Sat Festival Pavilion, The Sandalwood Room and Guoco Tower.

What are popular attractions near Carlton City Hotel Singapore (SG Clean Certified)?

Carlton City Hotel Singapore (SG Clean Certified)’s location in the CBD neighborhood makes it close to famous attractions including Singapore City Gallery, Seng Wong Beo Temple and Tras Link Park.

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Explore the neighborhood

What people love about Carlton City Hotel Singapore (SG Clean Certified)

  • 8.4

    Excellent
    Location

    "Great location , central and walking distance to MRT."

    Hon

    |

    May 9, 2022

  • 8.4

    Excellent
    Cleanliness

    "The place is clean and well managed."

    Hon

    |

    May 9, 2022

  • 8.8

    Excellent
    Staff 

    "Staff and help desk are very polite in communicating clients."

    Lilia

    |

    May 5, 2022

Property ranking|Compared to 570 Singapore properties
See all rankings
Room comfort score
8.9/10
Cleanliness score
9/10
Overall score
8.6/10
Location score
9/10
Better than
97
%
of Singapore properties
Better than
93
%
of Singapore properties
Better than
90
%
of Singapore properties
Better than
89
%
of Singapore properties
Overall rating:

8.6

Excellent
7,532 reviews
Cleanliness
9.0
Facilities
8.5
Location
9.0
Read all reviews >
What travelers say they love:
Nice staff, nice layout, superb location!
Diamerlyn from Singapore
Couple
More about Carlton City Hotel Singapore (SG Clean Certified)

More about Carlton City Hotel Singapore (SG Clean Certified)

Carlton City Hotel Singapore (SG Clean Certified)

Immerse yourself in the all that Singapore has to offer with a getaway at Carlton City Hotel Singapore (SG Clean Certified).
Enjoy all that Carlton City Hotel Singapore (SG Clean Certified) has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Carlton City Hotel Singapore (SG Clean Certified) makes it easy to plan your day trips, sightseeing, and more around Singapore. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Carlton City Hotel Singapore (SG Clean Certified) thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Enjoy the services offered at Carlton City Hotel Singapore (SG Clean Certified) from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
Carlton City Hotel Singapore (SG Clean Certified) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Fill your days with the array of activities and facilities offered at Carlton City Hotel Singapore (SG Clean Certified). Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience Singapore like a true local. The most famous landmark nearby is Singapore Flyer just 2.5 km away. Don't forget to stop by Sands Skypark Observation Deck located 2.1 km away, where everyone who visits Singapore wants to have their photo taken.


Reasons to stay here

Facilities at this hotel are rated higher than 92% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 93% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

298 mentions

Breakfast

107 mentions

Food & Dining

90 mentions

Swimming Pool

44 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • Korean
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Tuxedo

  • Menu: Buffet

Plate

  • Menu: A-la-carte

The Trading Floor

  • Menu: Buffet

Graffiti Sky Bar

  • Menu: Buffet
Location
1 Gopeng Street, CBD, Singapore, Singapore, 078862
Exceptional
Location

9

Airports

  • Seletar Airport (XSP)
    15.8 km 24 min drive
  • Singapore Changi Airport (SIN)
    19.1 km 21 min drive

Public transportation

  • Tanjong Pagar MRT Station
    170 m 2 min walk
  • Outram Park MRT Station
    770 m 13 min walk

Hospital or clinic

  • Dental Designs
    820 m

Shopping

  • Orchard Road
    3.0 km

Convenience store

  • 7 Eleven
    350 m 2 min drive

Cash withdrawal

  • ATM
    110 m 2 min walk
What's nearby

Popular landmarks

  • Chinatown
    660 m
  • Sands Skypark Observation Deck
    2.1 km
  • Cloud Forest
    2.6 km
  • Singapore Flyer
    2.6 km
  • Orchard Road
    3.0 km
  • Gardens By The Bay East
    3.1 km
  • National Orchid Garden
    5.2 km
  • Singapore Botanic Gardens
    5.3 km
  • Night Safari
    15.4 km
  • Singapore Zoo
    15.4 km

Nearby landmarks

  • Seng Wong Beo Temple
    20 m
  • Union Bar
    110 m
  • Tras Link Park
    140 m
  • Tanjong Pagar MRT Station
    170 m
  • UOB Plaza
    180 m
  • The Sandalwood Room
    210 m
  • Core Collective
    220 m
  • Tanjong Pagar
    230 m
  • Guoco Tower
    240 m
  • Why Not?
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • This is a strictly non-smoking property.
  • A refundable security deposit of SGD 50 per room per night is required upon check-in and will be refunded upon departure.
  • Children are not allowed in the Carlton Club Lounge.
  • Extra bed is offered at an additional charge and is subject to availability when not included in room rate.
  • Enhanced cleaning and disinfecting efforts at all public areas and guest rooms - with special focus on high touchpoints.
  • To enter Carlton City Hotel Singapore, guests and visitors above the age of 12 will need to be Fully Vaccinated, Recovered from COVID-19 in Singapore or Medically ineligible for COVID-19 vaccination.
  • For more information, please visit https://www.stb.gov.sg/content/stb/en/home-pages/advisory-on-covid-19.html for the latest measures for hotels in Singapore.
  • The hotel will impose a one-time deep cleaning and sanitisation fee of S$214 nett at the time of check-out if your COVID-19 PCR test result is positive during your stay in the hotel.
  • Allow infants in the property. Infant age from: 0 Infant age until: 2 Allow children in the property. Child age from: 0 Child age until: 12 Children 0 to 5 years old stay for free on existing bedding. Children under 12 years old are not permitted to enter Carlton Club Lounge. Children 13 years old and over will be charged adult prices.
  • Health & Safety: -Enhanced cleaning and disinfecting efforts at all public areas and guest rooms - with special focus on high touchpoints. -For more information, please visit https://www.stb.gov.sg/content/stb/en/home-pages/advisory-on-covid-19.html for the latest measures for hotels in Singapore. -The hotel will impose a one-time deep cleaning and sanitisation fee of S$214 nett at the time of check-out if your COVID-19 test result is positive during your stay in the hotel.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center0.8 Km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)34.13 SGD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors29
  • Number of restaurants2
  • Number of rooms 386
  • Room voltage220
  • Year property opened2013
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Carlton City Hotel Singapore (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.5
Location9.0
Room comfort and quality8.9
Service8.6
Value for money8.4
High score for Singapore
Rating
9+ Exceptional (1,372)
8-9 Excellent (866)
7-8 Very Good (899)
6-7 Good (217)
<6 Below Expectation (197)
Time of the year
Mar - May (741)
Jun - Aug (900)
Sep - Nov (891)
Dec - Feb (1,019)
All guests (6,176)
All room types
All languages

Show reviews that mention 

Showing 3,551 verified guest comments
12345
10.0
Exceptional
Vincent from Singapore
Couple
Deluxe Room
Stayed 3 nights in August 2013

Big & Comfortable Room with Great Staff Service ”

Comfortable Bed, Great Amenities Nearby, Public Transport all within 3 minutes

We booked Carlton City (4D3N) for a long weekend staycation over the Singapore National Day holidays. We were surprised by the quality of the hotel given the amount that we paid for. This hotel is an extremely new hotel. This hotel is a perfect place to stay in for business, tourism and staycations. Beside Carlton City hotel is a small shopping mall call 100AM with everything that you need in it (eg, supermarket, stationery shop, food) and oppoisite to the hotel is a 24hours Supermarket. There is a bus stop within 2 minutes walk which has buses bringing you to Vivo City or MRT is also just 3 minutes away. Parking is also free (probably good for local guests / nearby like Malaysian guests) The room is big, the bed is comfortable, except that the room was always abit too cold (I guess that's being a new hotel). A bathtub comes with the room and a superb Sharp Quattron LCD TV (sometimes, the TV system would hang for a few seconds). The room also comes with a good quality safe, mini bar fridge (items inside is NOT for free) and iron + ironing board. On the overall, the experience with Carlton City Hotel is SUPERB and I would recommend friends for another stay here.

Reviewed August 14, 2013

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9.0
Exceptional
Jessica from Australia
Couple
Deluxe Room
Stayed 7 nights in February 2014

Great Romanric Singapore stay- He proposed!”

Fantastic staff, easy access to transport, great location

We loved our stay here. Singapore is an incredible city and our stay at Carlton City was fabulous. Unfortunately I got terrible food poisoning whilst in Singapore however the reception staff assisted my partner in organising an emergency doctor. The manager came up later that day to check if I was okay and staff happily brought up extra towels and some other bits and pieces I needed being unwell. The staff called the restaurant we ate at to let them know how unwell I was too. The concierge was fantastic assisting in rearranging our dinner plans at some restaurants we really wanted to try on our trip, given I'd missed a few days being unwell and these restaurants are normally hard to reserve this was great! And after all that they assisted my partner in rearranging his proposal plans as they were put on hold due to my illness as well. Hotel staff kept it all a surprise too! Upon arrival via taxi, staff escorted us straight into the building to checkin and told us the cab will be charged to our room, just extra little service and attention that made us feel welcome and special. Great coffee at tuxedo café downstairs, beautiful décor, and the train station is just behind the hotel. Maxwell's hawker market is just up the road for great local eats. Couldn't recommend this hotel more!

Reviewed April 30, 2014

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9.3
Exceptional
Tan from Singapore
Couple
Deluxe Room
Stayed 2 nights in December 2014

Very pleasant stay”

very clean, comfortable room, nice bathroom

Had a great staycation with my boyfriend at Carlton City hotel and will say that this is one of the best hotels that is comfortable and affordable. Couldn't give a proper rating to the food as we did not dine at all. We booked the deluxe room but it was still spacious. The bath room had separate bathtub and standing shower which makes it easier as we did not have to stand on the bathtub to bathe (a lot of other hotels are like the latter) The television channels were quite limited but we didn't really mind since we just watched fox movies all the way. Location was really great, near vivo, near a lot of good restaurants along tanjong pagar. Facilities in the hotel was sufficient and staff were really polite as well. Overall, we really enjoyed our stay and we will definitely recommend to anyone who is looking for an affordable yet really good stay in singapore.

Reviewed December 30, 2014

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9.0
Exceptional
Lynn from Australia
Group
Executive Room
Stayed 4 nights in February 2014

Very satisfied”

Friendly staff, modern facilities, free high speed wifi.

I stayed at Carton City hotel with my mom and we both very much enjoyed our stay. Hotel staff are very friendly and professional. The room is clean, spacious and modern. The beds are very comfortable and the pillows are to die for! The location of the hotel is quite central. Although we didn't take the public transport, we were told the MRT station is 5 minute walk. Very convenient to get taxis and it only takes under 15 minutes to Orchard or Clark Quay. Just like the previous reviews described, the hotel is fairly new. So make sure to tell the cab drivers the new Carlton City Hotel on Gopeng street. We really did enjoy staying there.

Reviewed February 21, 2014

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9.0
Exceptional
Lee from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in December 2013

Clean, Nice Design, Convenient, Value for money!!”

Friendly Staff, Hotel and Room interior Design is superb, Convenient to take public transport

Great to stay in Carlton City Hotel, it is value for money. This hotel is new build up , so not many taxi know the hotel, just tell the taxi driver "Tanjung Pagar", then they will know the location.Hotel and room is clean and design is excellent. This hotel near to shopping maill, local restaurants, walking distance to china town, very convenient. You can grab the nice food by walking distance. Took a taxi to Universal Studio , just 10-15 minutes, less than 10 SGD, very convenient.I will back to this hotel for sure if I visit Singapore next round.

Reviewed January 02, 2014

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8.0
Excellent
Clive from United Kingdom
Couple
Executive Room
Stayed 3 nights in March 2014

New, modern city hotel”

Location. Room facilities. Staff

As first time visitors to Singapore, we were attracted to the Carlton City by its price, location, room size and facilities, and the generally good reviews here on Agoda and elsewhere. We were not disappointed and would happily stay there again. It is very close to a Metro station which means it is close to anywhere you might want to reach within the City! And surprisingly for such an expensive city, the taxi fares seemed reasonable too with a taxi from the Airport to the Hotel costing just 24 Singapore Dollars. Check in was quick and efficient, the lobby was busy - its not the biggest space in the world - and luggage arrived soon after us in the room. We were on the 24th floor so the view was excellent - largely unimpeded - looking towards Chinatown ( just a ten minute walk away and full of interesting restaurants). The room itself was large and well equipped. Naturally everything was very new. All worked well except the TV which had to have attention from the Hotel Engineers three times in three days. The staff generally were efficient, helpful and friendly. The pool is a good size, well maintained and clean. Plenty of loungers - though the ambiance could be more welcoming if there were staff in attendance and food and drink on hand as I would have expected from such a Hotel. We didn't use the hotel's main Restaurant. It did not look particularly interesting or inviting. The same goes for the roof top bar. The Hotel boasts a business centre. I had occasion to use it to print boarding passes for our return flight. Surprisingly for such a hotel, the business centre is one laptop and a printer at the end of the lobby level bar. And printing is expensive! So some niggles but still generally very satisfied

Reviewed March 19, 2014

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9.0
Exceptional
Chong from Singapore
Couple
Deluxe Room
Stayed 1 night in October 2013

Good, Comfortable and Friendly Staff”

Good, Comfortable and Friendly Staff

My stay at Carlton City Hotel Singapore is good. The rooms are clean and the beds are comfortable. The hotel staffs are very also very friendly and attentive to my needs. However, the hotel reception staffs mixed up the rooms allocation for 2 different guests, with similar names. The hotel manager had to knock on my room while I was bathing and he came with a security guard which i think it is not necessary. But he was friendly and apologetic for the mistake which was made by the hotel staff.

Reviewed October 29, 2013

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9.6
Exceptional
QueennieLester from Singapore
Family with young children
Deluxe Room
Stayed 1 night in December 2017

Staycation ”

Company booked this hotel for me. Step into the hotel, the lobby is clean & grand. Feel very good. Requested for a interconnecting room was granted during booking. Given 4th floor (Room 402 & 404) Room was clean & spacious. 1 room come with a King bedded & another one with a twins bedded. Both rooms come with bathtub. What we like most is the sitting platform at the bay window. Staffs in the hotel is always so friendly & smiley. Hotel location is very convenient. Opps hotel have a 24hrs NTUC Supermarket, a food centre, lots of Korean foods eatery & walking distance to Tanjong Pagar Mrt . The stay in Carlton City Hotel definitely worth. Strongly Recommend. :)

Reviewed December 26, 2017

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8.8
Excellent
QueennieLester from Singapore
Group
Deluxe Room
Stayed 2 nights in December 2018

Anniversary Christmas Staycation.”

This is the sencond time we're back to Carlton City Hotel Singapore. Before check in we had emailed the hotel reservation regarding our rooms booking. During check in we met with some hipup. But front desk staff ( Nicole) solved it well. We were allocated to the rooms we stayed in(2017). Rooms is interconnecting room with King bed & Twin Bed, Bath tubs in both rooms. Room number is (402 & 404.) GREAT ROOMs & Nice view. Good points is 5mins to MRT Station( Tanjong Pagar.) , Opps of the hotel have NTUC Supermarket & 5mins walk to 100am mall. Good & convenient surrounding. Definitely recommended this Hotel.

Reviewed December 28, 2018

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9.0
Exceptional
TIANFENG from Singapore
Couple
Deluxe Room
Stayed 1 night in August 2014

New, Clean & Comfortable!”

New, Clean & Comfortable! Lives up to its name being 4 Star Hotel!

The hotel knowing that we are couples, we were greeted with a welcome card from Mark Bulmer, the General Manager of Carlton City Hotel Singapore. When we returned to our room at around 7pm in evening, we were surprised to see a plate of fruits in our room specially prepared for us. Room is very clean and comfortable! Buffet breakfast is good as well! This is a promised 4-Star Hotel indeed!

Reviewed September 08, 2014

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10.0
Exceptional
veronica from Australia
Family with teens
Deluxe Triple Bed
Stayed 4 nights in March 2018

Great Location”

I went with my brother 40yrs old, and mum 67 yrs old. The hotel was super clean The staff were super friendly, especially the lady at the concierge with the philipino accent with her hair tied up with a fringe, she was always smiling and asking about our holiday. The staff took our luggage up so we didn't have to carry it which was great Our beds were SO comfy! Across the road was the supermarket, a great place to eat cheap yummy asian food for $4 a bowl. We caught the cab everywhere, to sentosa, to marina bay sands, to orchard road, all around $7 going there! Super cheap and hassle free! I hired a travelite wheelchair from a different company, and they left it with concierge so that i didn't have to go down to pick it up, the hotel just left me a note that the chair arrived, what convenience to me and great service! Just a great experience!! Thanks you Carlton city hotel team for making my experience wonderful! I would recommend staying at this place because it was great experience

Reviewed March 22, 2018

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9.2
Exceptional
Graham from United Kingdom
Business traveler
Executive Room
Stayed 3 nights in June 2016

Good Value”

The Carlton City is a sister hotel of the independent Carlton Hotel in Bras bash Road. Its newer and the rooms are clean and everything is very well maintained. Car parking is free for hotel guests and there seemed to be plenty of spaces. Its close to Chinatowns bars and restaurants so I ate out and didn't use the hotel restaurant facilities. Reasonable selection of TV channels, good free wifi and a complimentary mini-bar. Check-in and Check out was fairly efficient. No complaints at all except that they seem to turn off the hot water overnight which is odd for a 5 star hotel. Like the bigger original Carlton hotel their rates are much cheaper than the chain hotels.

Reviewed June 08, 2016

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9.3
Exceptional
Mayuree from Thailand
Business traveler
Executive Room
Stayed 4 nights in September 2013

New jewel hotel in town”

Easy to get taxi, New and free mini bar

I can say, Carlton city Hotel is a new jewel hotel in town! Fast check in, located in downtown which around with many reastaurant , supermarket (fair price is oppersite the hotel) , easy to get a cab, not too far to go orchard or financial district area. Staff was friendly and helpful. But just one small thing, due to this hotel is new so room still a little dusty from towel or carpet. I have stayed in Executive room, there was free mini bar!! I love this. For overall i think it is valuable compare with price to stay here. I will definitely come back again!!!

Reviewed September 14, 2013

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9.3
Exceptional
George from United States
Couple
Deluxe Room
Stayed 2 nights in October 2013

New comfortable hotel - great location”

Location, size of room and efficient staff

We live in Bangkok and came down to Singapore for the weekend. Carlton City Hotel with its impressive and modern lobby, was the perfect hotel for us with a comfortable room in a great location, near the subway. We were able to access all the points of interest with ease and quickness. The public transportation is second to none and we used it all weekend. The staff were efficient and spoke English well. Overall, we could not have been happier with our stay.

Reviewed October 25, 2013

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8.8
Excellent
QueennieLester from Singapore
Group
Deluxe Room
Stayed 2 nights in October 2019

Friends Staycation. ”

It's been number of times i booked Carlton City Hotel Singapore for Staycation. Location was good just 5mins from Tanjong Pagar MRT station walk to the hotel. I booked 4 rooms & Email the hotel to request Interconnecting rooms & Rooms on the same floor. Hotel arranged the 4 rooms side by side its so convenient. Room numbers ( 916, 906, 910 & 912 is a Interconnecting rooms.) Everything is great during the stay. Breakfast at Plate Level 3 is acceptable too.

Reviewed October 29, 2019

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9.6
Exceptional
Sandra from Canada
Solo traveler
Deluxe Room
Stayed 2 nights in March 2019

Fabulous hotel on the outskirts of Chinatown ”

I really enjoyed my stay at the Carlton City Hotel and will definitely stay there again when next in Singapore. Everything was perfect! The room was comfortable and fitted with everything I needed, the staff were helpful and efficient, the breakfast was scrumptious. In addition, the hotel is located just around the corner from Tanjong Pagar MRT station, so it is easy to get to just about anywhere from there.

Reviewed March 22, 2019

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10.0
Exceptional
Long
Couple
Deluxe Room
Stayed 2 nights in February 2019

Superb Services from the hotel . ”

I have book for a 3 days 2 nights at Carlton city hotel , when I requested birthday decorations for my Wife birthday . However due to the miscommunication between the hotel and staff they did not decorated it when I check in and the staff decided to give us a free upgrade for us as an apology . We didn’t expect that the hotel staff send us another Set of cupcakes on the 2nd day and it was quite a surprise with birthday cards and signature of their staff on the cards .. we enjoy our staycation over there . We will choose Carlton city hotel and thumbs up for their Superb services and quick reflexes.

Reviewed February 07, 2019

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9.3
Exceptional
Chloe from Malaysia
Solo traveler
Executive Room
Stayed 1 night in May 2015

A night too short”

Great service, clean room, great shower pressure

Long story short, I just couldn't bring myself to sleep in a 1 star dorm at Bugis so I checked out, bringing my two friends out with me. (I didn't want to share a room with three other men as they were it of rooms, nor did I want to share a toilet with strangers). Booked a last minute room on agoda. The three of us checked in at 12am. The receptionist was friendly and hospitable. Didn't look down upon the three sweaty girls who had made their way from Bugis to Carlton City with their backpacks behind them. She spoke to us politely, not condescending unlike some other 4&5 star hotels I've been to. She didn't even charge us extra for the third person, though prepared to pay another bomb. The room is spacious and clean. The best part was the immense water pressure that came down upon us when we took our shower after a long day. The only problem we had the next morning was to find that the water heater wasn't working. We didn't have a chance to tell the manager as we had to check out early anyway. It's a walking distance away from hipster cafes to which we managed to cafe-hop. All in all, my experience there, albeit short, was unforgettable.

Reviewed June 28, 2015

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10.0
Exceptional
Doran from United States
Couple
Deluxe Room
Stayed 1 night in August 2018

OUTSTANDING Hotel & Staff”

We highly recommend Carlton City Hotel. Easily the best place we have stayed in SE Asia. Due to airline malfunctions we arrived at midnight to find our room still waiting for us. Gregory checked us in post haste and allowed us the courtesy of a late check out without a request on our part. That's great service. Raj and his Concierge staff, Ravean, went a 100 extra miles to assist us during our stay. Much gratitude to them as well. If we could give the Carlton City Hotel 10 Stars we would without hesitation. Doran W & Maria Mae Ingrham

Reviewed August 15, 2018

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9.2
Exceptional
LI from Hong Kong SAR, China
Couple
Deluxe Room
Stayed 3 nights in March 2018

Great service”

We spent three nights of our honeymoon trip here in Singapore with Carlton City. This was not our first time to stay in this hotel. Services quality and decoration is great. We are happy to be upgraded and celebrate with us with a bottle of wine. We are a bit disappointed with the cleanliness this time. We find a card key on the floor and a used towel below the sink. But we are very satisfied with our stay overall with Carlton City.

Reviewed April 03, 2018

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