Carlton City Hotel Singapore
2018

Carlton City Hotel Singapore

1 Gopeng Street, Chinatown, Singapore, Singapore, 078862
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Deluxe Room Carlton City Hotel Singapore
Deluxe Room
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    Lobby Carlton City Hotel Singapore
    Lobby Carlton City Hotel Singapore
    Interior view Carlton City Hotel Singapore
    Deluxe Room Carlton City Hotel Singapore
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     Carlton City Hotel Singapore

    Carlton City Hotel Singapore Reviews

    8.6
    Excellent
    /10
    (5090 reviews)See what guests said
    8.4
    Excellent

    "Good size room for Singapore, great location near eateries a..."

    Jaaidev

    -

    January 5, 2019

    8.9
    Excellent cleanliness
    Recommended by 93% of guests

    Things you’ll love about Carlton City Hotel Singapore

    • 170 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    This property is in high demand!Booked 33 times since yesterday
    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Nearby
    Popular
  • Seng Wong Beo Temple20 m
  • Union Bar110 m
  • UOB - International Plaza150 m
  • Tanjong Pagar MRT Station170 m
  • International Plaza200 m
  • The Sandalwood Room210 m
  • Tanjong Pagar Centre (Guoco Tower)230 m
  • Why Not?250 m
  • Michael Trio250 m
  • ReStore Living260 m
  • Value for money8.4
    Distance to city center0.8 Km
    Location rating9.0
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport18.3 km

    Rooms available at Carlton City Hotel Singapore

    8.8
    Excellent
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Carlton Club
    Carlton Club
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Triple Bed
    Deluxe Triple Bed
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 64 m²/689 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe Single
    Deluxe Single
    ...
    • Shower
    Enter dates to see prices
    Twin
    Twin
    ...
    • Shower
    Enter dates to see prices
    Double room - De Luxe - Room Only
    Double room - De Luxe - Room Only
    ...
    • Shower
    Enter dates to see prices
    Executive Triple
    Executive Triple
    ...
    • Shower
    Enter dates to see prices
    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Shower
    Enter dates to see prices
    Have a question for Carlton City Hotel Singapore?

    What people love about Carlton City Hotel Singapore

    • 10.0
      Exceptional

      "The staff were very generous and i had a lovely stay."

      SITI

      |

      August 4, 2018

    • 7.6
      Very good

      "Very clean hotel."

      Muhammad A.

      |

      January 8, 2019

    • 9.2
      Exceptional

      "Love this place & I will back again"

      sumanee

      |

      December 30, 2018

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    More about Carlton City Hotel Singapore

    More about Carlton City Hotel Singapore

    6.0
    Review score

    "Stayed over Xmas for 2 nights with my family, room was nice..."

    Ser H.

    |

    December 26, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "This location in Chinatown is excellent."

    Wei

    |

    January 3, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Muffet's Room
    10 m American
    Purple Mustard
    10 m American
    Two Blur Guys
    120 m American
    Asian cuisine
    Asian cuisine
    The Bar at Icon
    Asian
    Sushi Kou
    110 m Asian, Japanese, Sushi
    MENYA SANJI Singapore
    110 m Asian, Japanese
    Chinese cuisine
    Chinese cuisine
    Dong Ya Cha Shi
    630 m Chinese
    Tang's Steamboat Restaurant
    640 m Chinese
    Beijing Gong
    660 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Carlton City Hotel Singapore from real guests

    Agoda Reviews (5090)Booking.com Reviews (1937)
    8.6
    /
    10
    Cleanliness8.9
    Facilities8.4
    Location9.0
    Room comfort and quality8.8
    Service8.5
    Value for money8.4
    Provided by verified guests of Agoda
    All languages
    All guests (5090)
    All room types

    Show reviews that mention 

    Showing 3278 verified guest comments
    12345
    8.8
    Excellent
    Andrew from Thailand
    Business traveler
    Deluxe Room
    Stayed 1 night in February 2019

    Excellent”

    Tried this hotel for the first time March 2019. Usually stay at Amara or M hotel nearby but decided to give Carlton City a go. It was a good choice. Very comfortable and clean room. Beware the shower and bathroom floor when wet - it is extremely slippery although there is a sticky mat available. Breakfast choice was sufficient although the eggs were cold - those on offer had been pre-cooked and left out before 0630h. Otherwise very good and I will stay again.

    Reviewed March 02, 2019
    10.0
    Exceptional
    Tequila from Australia
    Couple
    Deluxe Room
    Stayed 2 nights in March 2019

    Recommended”

    Great stay. Easy check in and out. Excellent customer service. Room was really nice and clean. Good location walking distance to markets and temple. Cheap cabs to all other locations. Highly recommendee

    Reviewed March 04, 2019
    10.0
    Exceptional
    Kailingdk from Singapore
    Solo traveler
    Deluxe Room
    Stayed 1 night in February 2019

    Value for the room”

    The room is superb cozy

    Reviewed March 06, 2019
    9.2
    Exceptional
    John from United Kingdom
    Couple
    Deluxe Room
    Stayed 3 nights in February 2019

    Highly recommend ”

    Location perfect - beside Metro (which I would highly recommend for 1st time visitors). Club lounge is worth paying extra for (drinks + food) - as drinks are very expensive is Singapore. Staff are very attentive.

    Reviewed March 02, 2019
    8.8
    Excellent
    Sharon from Hong Kong
    Couple
    Deluxe Room
    Stayed 3 nights in February 2019

    Super good location”

    Just few mins walk from the MRT station 15 mins walk to Maxwell Food Centre Opposite is supermarket and the fruits shop Hotel staff are very nice The only thing not good is the breakfast is just normal

    Reviewed February 19, 2019
    8.8
    Excellent
    Zhe from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in January 2019

    All Is Good”

    The room is big and nice. Tanjong Pagar Mrt Station is just 5 mins walk away. NTUC is right across the hotel and is open 24 hrs. If you are in for supper, there are a few Korean restaurants nearby that are open till late.

    Reviewed February 08, 2019
    8.8
    Excellent
    Ayda from Philippines
    Couple
    Deluxe Room
    Stayed 3 nights in February 2019

    Very clean hotel, easy access to transportation and other tourist places. Staff very helpful”

    Lobby needs more places to sit especially if you are waiting. We waited in the lounge for the bar next to the lobby and I felt like I am imposing. The raw milk ice cream shop (Hokkaido) around the corner should not be missed.

    Reviewed February 28, 2019
    8.4
    Excellent
    Wolfgang from Germany
    Couple
    Executive Room
    Stayed 3 nights in February 2019

    Excellent”

    Concierge Xavier with Harun were excellent assistance and a great asset to the hotel.. Great location and club lounge great asset. On the upper floors a new conctract with a dyson hoover could help remove the extremely dusty carpets! All the staff were extremely friendly, only the impression of neglected hoovering makes you wonder why?

    Reviewed February 26, 2019
    9.2
    Exceptional
    Katie from United Kingdom
    Couple
    Deluxe Room
    Stayed 1 night in February 2019

    Excellent stay. Breakfast was delicious and there was a vast choice of food. Close to china town”

    Great service and facilities. Was able to check in early for a small fee. Singapore made a great impression on us. The cleanliness, happy people speaking proudly of their country and hotel 30 min walk to the gardens at the bay via the shopping mall.

    Reviewed February 05, 2019
    9.6
    Exceptional
    Lang from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in January 2019

    The hotel is well located few minutes from Tanjong Pagar MRT n near to many eateries.”

    The hotel is well located near train stations and many eateries. It is pretty new. The room is big and very clean and smelled fresh with all toiletries provided. The staff are also very courteous and helpful with all our request. We will definitely be back again.

    Reviewed January 14, 2019
    8.0
    Excellent
    Fuchi from United States
    Group
    Deluxe Room
    Stayed 2 nights in February 2019

    Great location in Singapore”

    Waited for a long time for check-in, with rated 4 stars hotel, the lobby is not as luxury like other hotels and front deck only had two employees working. It was not a very good impression for this hotel and check-in, however, room was clean and comfortable.

    Reviewed February 17, 2019
    7.2
    Very good
    XiaoYun from Singapore
    Group
    Deluxe Room
    Stayed 1 night in December 2018

    Very good”

    Book a stay on the countdown eve, however the staff recommended if I would want to wait till 10pm plus for a higher floor room. He mentioned that the room we booked left lower floor and the view is not as good and the room at a higher floor has better view, but we did not proceed to the staff suggestion as we feel that is not worth to wait for so long. In the process of thinking if we should wait, the staff seems impatient and sound like chasing us to decide. Not sure is it a overbooking of issues encountered by the hotel or hoping if we could proceed to their suggestion so other room can be made available for other guest. Plus we did mentioned that we would want to book another breakfast buffet while we are checking in at the hotel, however on the next day morning, the employees at the counter seems to be not aware. The bf amount we paid for seems to be lower than the amount that the staff recommended that if we wait for the higher floor room, we did not need to pay the addition.

    Reviewed February 16, 2019
    9.2
    Exceptional
    Peijeng from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in February 2019

    Big spacious room ”

    The location and hotel room were really good! Lots of food nearby. Hotel room is big, clean and comfortable. Highly recommended! Hotel staff were alright, just felt the receptionist could be more friendly and passionate so that this could be a more personal experience. Recep gave a feeling of “this is just another day, another person checking in. Let me get this over and done with.”

    Reviewed February 11, 2019
    6.4
    Good
    chris from Canada
    Couple
    Deluxe Room
    Stayed 1 night in February 2019

    An ok hotel”

    The location was quite good--close to some interesting places to eat and to walk around. The breakfast was a bit of a disappointment as we had to wait a very long time to get served (though it was Chinese New Year). Staff were nice, but we had to call down to have our bags brought up to us, which was a bit strange. Advice would be to bring your own bags to your room. The Front desk is really not far from the elevator.

    Reviewed February 10, 2019
    10.0
    Exceptional
    Long
    Couple
    Deluxe Room
    Stayed 2 nights in February 2019

    Superb Services from the hotel . ”

    I have book for a 3 days 2 nights at Carlton city hotel , when I requested birthday decorations for my Wife birthday . However due to the miscommunication between the hotel and staff they did not decorated it when I check in and the staff decided to give us a free upgrade for us as an apology . We didn’t expect that the hotel staff send us another Set of cupcakes on the 2nd day and it was quite a surprise with birthday cards and signature of their staff on the cards .. we enjoy our staycation over there . We will choose Carlton city hotel and thumbs up for their Superb services and quick reflexes.

    Reviewed February 07, 2019
    9.6
    Exceptional
    Pui from Malaysia
    Group
    Deluxe Room
    Stayed 5 nights in February 2019

    Friendly staff and convenient location ”

    Hotel location is strategically located in downtown near Chinatown and also the business district. It is easy to get local food within walking distance .

    Reviewed February 26, 2019
    10.0
    Exceptional
    Amat from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in December 2018

    Excellent hotel”

    Excellent hotel. Everything in the room is excellent.

    Reviewed February 24, 2019
    10.0
    Exceptional
    Lai from Malaysia
    Business traveler
    Deluxe Room
    Stayed 1 night in February 2019

    Nice hotel”

    Excellent

    Reviewed February 21, 2019
    9.6
    Exceptional
    Christine from Malaysia
    Business traveler
    Deluxe Room
    Stayed 1 night in March 2019

    Exceptional”

    The in-dining food is awful.

    Reviewed March 04, 2019
    9.2
    Exceptional
    Terence from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in November 2018

    Superb hotel ”

    Been to this hotel more than a couple of times and still love it very much. It is situated in the heart of the CBD area which is littered with pubs, a mall and nearby train station. The room are nicely furnished with a nice big tub. We needed help with our television for our own entertainment system in the middle of the night and they managed to deliver help asap and in the most heart warming manner of leaving the main controller in our room which we very much appreciate it. However was abit disappointed with one front desk staff who was rude to my fiancé during check in, due to the safety requirements of using the agoda pdf and identification card. Even if there were regulations, we still felt that the staff could have handled it in a more courteous manner. However we are still very pleased with the hotel and can safely say it’s our favorite staycation hotel.

    Reviewed December 06, 2018
    12345
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    • Exceptional location
    • Marina Bay Sands Casino
    • Tanjong Pagar MRT Station is within 0.17 km