Carlton City Hotel Singapore
Carlton City Hotel Singapore
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9.6
Exceptional

"Overall, very happy with our stay."

Nur F.

|

April 4, 2018

Deluxe Room - Guestroom Carlton City Hotel Singapore
Deluxe Room - Guestroom
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Lobby Carlton City Hotel Singapore
Lobby
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Lobby Carlton City Hotel Singapore
Lobby
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Interior view Carlton City Hotel Singapore
Interior view
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See map Carlton City Hotel Singapore
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Exceptional
Location
9.0
See all 53 photos Carlton City Hotel Singapore
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What guests are saying:
Everything was good in every time
JONGGON from South Korea
Business traveler
Staycation for my wife celebration, overall experience was nice. Breakfast could be better. Staff service is spot on, will be good if more of them give more smile
Shey from Singapore
Couple
Everything is super in this hotel.
Roy from Netherlands
Couple
This hotel located in a strategic location whereby all the necessity is just walking distance. The room was spacious and clean. The staff were very friendly and attentive. Eateries, cafe and restaurants located all around the hotel.
Chee from Malaysia
Couple
Good, clean, impeccable location in the CBD, nice.
Wen from China
Couple
Nice nuance hotel with friendly staff. location in a unique area. definitely recommend to stay.
Ali from Indonesia
Couple
We just spent one night. Excellent location. We loved it!
Nancy from United States
Couple
Good location with many restaurants and a food center nearby. Our room was upgraded for free. It was a nice stay. Highly recommended
Cheng from China
Family with young children
Friendly staff and clean rooms
KONG from Malaysia
Business traveler
With the exception of the check-in staff, and f&b staff during our breakfast, everything else was great during our stay. Felt staff was forced to serve us and very unwelcoming.
Hannah from Singapore
Couple

Carlton City Hotel Singapore

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 4717 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.9
Recommended by 93% of guests
Value for money8.3
Distance to city center0.8 Km
Location rating9.0
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport18.6 km
  • 170 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 25 times since yesterday | 22 travelers are looking at this property right now
Deluxe Room
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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Carlton Club
Carlton Club
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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Deluxe Triple Bed
Deluxe Triple Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Executive Room
Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Suite with Handy Phone
Suite with Handy Phone
...
  • Room size: 64 m²/689 ft²
  • Bathtub
  • 2 single beds and 1 king be...
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Deluxe Single
Deluxe Single
...
  • Shower
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Twin/Double Room
Twin/Double Room
...
  • Shower
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Executive Triple
Executive Triple
...
  • Shower
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Shower
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Double room - De Luxe
Double room - De Luxe
...
  • Shower
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What people love about the property

  • 10.0
    Exceptional

    "Very wonderful experience!"

    Yiran

    |

    January 17, 2018

  • 9.6
    Exceptional

    "This hotel was very clean and very nice."

    Chastine

    |

    December 29, 2017

  • 10.0
    Exceptional

    "Very comfortable n good location."

    Kelly

    |

    December 27, 2017

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More about Carlton City Hotel Singapore

More about Carlton City Hotel Singapore

9.6
Exceptional

"The great location, friendly staff, easy check in & out"

DAVID F.

|

February 7, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Muffet's Room
10 m American
Purple Mustard
10 m American
Two Blur Guys
120 m American
Asian cuisine
Asian cuisine
The Bar at Icon
Asian
Sushi Kou
110 m Asian, Japanese, Sushi
MENYA SANJI Singapore
110 m Asian, Japanese
Chinese cuisine
Chinese cuisine
Dong Ya Cha Shi
630 m Chinese
Tang's Steamboat Restaurant
640 m Chinese
Beijing Gong
660 m Chinese

What they offer

9.2
Exceptional

"Nice hotel and nice location"

Myra

|

March 23, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4717)Booking.com Reviews (1974)
8.6
/
10
Cleanliness8.9
Facilities8.4
Location9.0
Room comfort and quality8.8
Service8.5
Value for money8.3
Provided by verified guests of Agoda
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All guests (4717)
All room types
Showing 3153 verified guest comments
12345
8.8
Excellent
kek from Singapore
Family with teens
Deluxe Room
Stayed 1 night in December 2018
Receptionist midnight shift- re training needed”
He needs to have a retraining on handling phone calls, especially from room guest. If he is busy or not sure, he could advise the room guest either to call back or get his peers assistance. It is really not pleasant to show impatience tone and just cut off the line without any good night greetings. Other than that, the rests are with satisfaction experiences.
Reviewed December 03, 2018
8.4
Excellent
Shuk from Hong Kong
Couple
Deluxe Room
Stayed 2 nights in November 2018
Excellent”
The room is big and clean. Beds are comfortable but the breakfast is not ok. Chef’s attitude towards clients is bad and good quality is so so. Mark deduction is mainly due to the breakfast. Others are excellent!
Reviewed November 27, 2018
9.2
Exceptional
EKA from New Zealand
Group
Deluxe Triple Bed
Stayed 2 nights in November 2018
Nice comfy hotel”
My room wasnt ready when i arrived at 9pm, which is odd. However, they gave us a free upgrade to club room for free - which I really enjoyed. The staff are really nice from receptionist, concierge, housekeeping and club lounge. I feel welcomed. I stayed in three different hotels during our trip and this is probably the best hotel we stayed at. Comfy bed, the room is slightly small for 3 people but we enjoyed our stay.
Reviewed November 08, 2018
9.2
Exceptional
DANNIECY from Hong Kong
Group
Deluxe Room
Stayed 2 nights in November 2018
**Friendly staff & Great hotel**”
Clean, modern, comfortable. Excellent service. Very close to the MRT green line, shopping, dining and local hawker centres. Quiet residential/business area. Short walk to Chinatown. Very satisfying with everything at this hotel, definitely will be back.
Reviewed November 30, 2018
9.2
Exceptional
Benjamin from Singapore
Couple
Deluxe Room
Stayed 1 night in November 2018
Great Location ”
Hotel is within a few blocks away from a train station with convenience store and a supermarket just round the corner. There are also a great variety of cuisines around. The room big and clean. There is also a gym and swimming pool located on Level 3 of the hotel.
Reviewed November 25, 2018
8.8
Excellent
Yew from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in January 2018
Awesome location, great rooms”
It's relatively new, and along Tanjong PAgar, one of the best places in Singapore to get food. It's also next to a mall and about 200m aways from the MRT station. I dont think there is a better hotel location wise outside of the main CBD area in Singapore.
Reviewed October 30, 2018
10.0
Exceptional
Sam from New Zealand
Couple
Deluxe Room
Stayed 2 nights in October 2018
Great full service hotel, exceptional staff and facilities ”
We had a short stay at Carlton City hotel and couldn’t fault it. From check in to check out everything was flawless. Great location and rooms. Concierge staff were a standout, specially the young male who was more than helpful. Thanks for a great stay.
Reviewed October 23, 2018
9.6
Exceptional
Chee from Malaysia
Couple
Deluxe Room
Stayed 2 nights in October 2018
Good Location and Service”
This hotel located in a strategic location whereby all the necessity is just walking distance. The room was spacious and clean. The staff were very friendly and attentive. Eateries, cafe and restaurants located all around the hotel.
Reviewed October 16, 2018
9.6
Exceptional
Yan from Singapore
Couple
Deluxe Room
Stayed 1 night in September 2018
Exceptional”
Good location! Staycation with my hubby and we enjoyed the stay. We had our dinner at the Famous Man Man unagi which is just a 5minute walk away, as well as a neighbourhood drinking place which is 3minutes walk away. Not bad! Will recommend to friends for staycation choice.
Reviewed October 10, 2018
9.6
Exceptional
TENGKU from Malaysia
Couple
Deluxe Room
Stayed 3 nights in September 2018
Exceptional”
Good location. Very close to MRT station. Easy to get halal food nearby by walking distance. Overall I'm satisfied only that i wish they could install the bidet tap and have a longer/bigger bathtub. Very helpful staff too. Room size is big enough.
Reviewed October 02, 2018
9.6
Exceptional
Robert from Australia
Couple
Executive Room
Stayed 3 nights in September 2018
Larger room great location ”
Nice hotel, 29 floors, breakfast buffet was very good, room size was bigger than other hotels. We had the executive room which included mini bar and breakfast. Staff were very friendly and were always keen to help with taxis, directions and opening the front doors. View from hotel was very good, speedy lift. Great location, a cross from street food, supermarket and loads of restaurants as you walk down to Chinatown. The buddha temple and markets 5 minute walk. Close to Clarke key and other attractions. Reccomend.
Reviewed September 24, 2018
9.2
Exceptional
Hans-Jakob from Pakistan
Couple
Carlton Club
Stayed 4 nights in August 2018
Excellent staff & club lounge access”
This was my second stay at Carlton City Hotel. I really enjoy its location in Chinatown, close to public transport (MRT/busses) and restaurants. Staff friendliness and the brilliant provisions forming part of the club lounge access makes the stay even more enjoyable and definitely makes me want to spend more time at the hotel...
Reviewed August 28, 2018
10.0
Exceptional
Bryant from Singapore
Couple
Deluxe Room
Stayed 1 night in May 2018
Exceptional”
We only stayed here for one night, but were surprised by the hotel. Staffs were friendly, caring and pleasant, starting from the reception. Amenities are well maintained and looked as good as new! I highly recommend the hotel for locals and foreigners.
Reviewed August 17, 2018
10.0
Exceptional
Doran from United States
Couple
Deluxe Room
Stayed 1 night in August 2018
OUTSTANDING Hotel & Staff”
We highly recommend Carlton City Hotel. Easily the best place we have stayed in SE Asia. Due to airline malfunctions we arrived at midnight to find our room still waiting for us. Gregory checked us in post haste and allowed us the courtesy of a late check out without a request on our part. That's great service. Raj and his Concierge staff, Ravean, went a 100 extra miles to assist us during our stay. Much gratitude to them as well. If we could give the Carlton City Hotel 10 Stars we would without hesitation. Doran W & Maria Mae Ingrham
Reviewed August 15, 2018
8.8
Excellent
DANNA from Philippines
Business traveler
Deluxe Room
Stayed 4 nights in July 2018
Best location”
The room is big and very clean. It's just that there is no bidet in the cr. Best location. It's near the market so I can easily buy fresh fruits and there is grocery, money exchanger right in front of the hotel. The mrt is 2 min. away.
Reviewed July 30, 2018
10.0
Exceptional
Chow from China
Business traveler
Deluxe Room
Stayed 1 night in July 2018
Nothing to complain”
Great location, very close to MRT station, lots of good restaurants around, also close to major attractions. Clean and spacious room with bathtub & separate shower Staff are welcoming and helpful, efficient front desk. Will definitely stay in this hotel again.
Reviewed July 19, 2018
10.0
Exceptional
Alicia from Brunei Darussalam
Couple
Deluxe Room
Stayed 2 nights in July 2018
convenient ”
The hotel lobby smells nice! Great location, lots of places to eat within walking distance. MRT just around the corner. Room is cosy and clean. Overall is good except bath towels, it keeps shedding little bits of fluff all over the place - on the floor and on me.
Reviewed July 12, 2018
9.6
Exceptional
Andrew from Australia
Couple
Deluxe Room
Stayed 3 nights in June 2018
Fantastic service, clean and modern ”
We've stayed in around a dozen 5 star business hotels in Singapore and this is our favourite. The hotel is modern and chic and everything is perfectly clean. The location is brilliant, 100m from a station, 50m from a supermarket (with a 7 day pharmacy inside) and 100m from a hawkers centre. The staff are efficient, warm and professional.
Reviewed June 28, 2018
9.2
Exceptional
Li from Singapore
Couple
Deluxe Room
Stayed 2 nights in June 2018
Great hotel, will definitely stay there again!”
Great service from hotel staff. Great location with many restaurants nearby. Near Don Don Donki at 100AM shopping mall too. Hotel facilities are new and room was spacious. We both slept very well. Housekeeping team was very helpful in providing for our request. Thank you for the hospitality. It was a great stay!
Reviewed June 25, 2018
8.4
Excellent
Orva from Singapore
Solo traveler
Deluxe Room
Stayed 1 night in June 2018
Staff provided high floor and a quiet room:) clean and comfy”
Always a great experience being in Carlton since they try to work towards your requests. I was given a high floor and end of the hall room. It was as usual very clean and comfy. The whole deal was cheaper compared to other hotels even with breakfast included.
Reviewed June 12, 2018
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