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Exterior view, Carlton Downtown Hotel in Dubai
Deluxe Room - Guestroom, Carlton Downtown Hotel in Dubai
a city with tall buildings and tall buildings, Carlton Downtown Hotel in Dubai
a living room filled with furniture and a large window, Carlton Downtown Hotel in Dubai
Lobby, Carlton Downtown Hotel in Dubai
Interior view, Carlton Downtown Hotel in Dubai
Swimming pool [outdoor], Carlton Downtown Hotel in Dubai

Removed from saved list

8.3

Excellent

2,546 reviews

2,546 reviews

Housekeeping97
View46
Breakfast27
See map
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
The Empty Quarter
240 m
Zyara
280 m
Ikandy
320 m
Union Coop Hypermarket
370 m
Union COOP
410 m
Popular landmarks
The Dubai Mall
1.3 km
Burj Khalifa
1.3 km
Dubai Aquarium & Underwater Zoo
1.4 km
The Dubai Fountain
1.6 km
Dubai Creek
6.7 km
Closest landmarks
Carlton Downtown Hotel
80 m
Emirates Grand Hotel
100 m
Number One Tower Suites
250 m
Dental Center
370 m
DAMAC Properties Dubai PJSC
380 m

Carlton Downtown Hotel

Sheikh Zayed Road, World Trade Centre DIFC, Dubai, United Arab Emirates - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in World Trade Centre DIFC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

210 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

15 travelers have booked today.

Value for money8.2
Distance to city center9.7 km
Location rating9.1
Nearest airportDubai International Airport (DXB)
Distance to airport10.4 km

Rooms available at Carlton Downtown Hotel

Excellent
Room comfort & quality

8.3

Deluxe 2 Bedroom Suite
...
  • Room size: 75 m²/807 ft²
  • Non-smoking
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Premium 1 Bed Room Suite
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Premium 2-Bedroom Suite
...
  • Room size: 98 m²/1055 ft²
  • Non-smoking
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Classic Suite
...
  • Room size: 52 m²/560 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Panoramic Two-Bedroom Suite
...
  • Room size: 125 m²/1345 ft²
  • Outdoor view
  • 2 single beds & 1 king bed
Enter dates to see prices
Panoramic Suite
...
  • Room size: 84 m²/904 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Suite Penthouse
...
  • Separate shower/bathtub
Enter dates to see prices
Premium Three Bedroom Suite
...
  • Room size: 98 m²/1055 ft²
  • Shower
  • 1 queen bed and 2 single be...
Enter dates to see prices
SUITE Panoramic Two Bedrooms
...
  • Room size: 125 m²/1345 ft²
Enter dates to see prices

Frequently asked questions

Does Carlton Downtown Hotel have bars on-site?

Experience your holiday retreat the greatest way possible with Carlton Downtown Hotel's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.

Does Carlton Downtown Hotel have a swimming pool?

While relaxing at Carlton Downtown Hotel, you can delight in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

When was Carlton Downtown Hotel built?

Carlton Downtown Hotel was built in 2012.

How many rooms does Carlton Downtown Hotel have?

Carlton Downtown Hotel has a total of 357 rooms.

In which languages can Carlton Downtown Hotel's employees communicate?

Carlton Downtown Hotel can converse up to 8 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the verified guest review consensus about Carlton Downtown Hotel's view?

60.0% of our verified visitor reviews have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Carlton Downtown Hotel down in the review section.

What is the average rating that verified Couples' have given to Carlton Downtown Hotel?

Verified couple travelers that have stayed at this property have given Carlton Downtown Hotel an average rating of 8.1. You can look up on more detailed customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Carlton Downtown Hotel?

Past families with young children that have stayed at this property have given Carlton Downtown Hotel an average rating of 7.9. You can look up more specific customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What restaurants are close by Carlton Downtown Hotel?

Carlton Downtown Hotel’s community is World Trade Centre DIFC which consists of popular restaurants such as Mint Leaf of London, Le Pain Quotidien, and Arabica.

See map

Explore the neighborhood

What people love about Carlton Downtown Hotel

  • 7.6

    Very good
    Cleanliness

    "The Hotel is very nice and clean, facilities and faculties are up to the mark."

    Virtual

    |

    May 30, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Best place very convenient and clean."

    Chandra

    |

    May 30, 2023

  • 10

    Exceptional
    Staff 

    "Near metro station, great staff, great value for money"

    BERNARDO

    |

    June 15, 2023

Property ranking|Compared to 4,736 Dubai properties
See all rankings
Location score
9.1/10
Room comfort score
8.3/10
Value for money score
8.3/10
Service score
8.4/10
Better than
99
%
of Dubai properties
Better than
99
%
of Dubai properties
Better than
98
%
of Dubai properties
Better than
97
%
of Dubai properties
Overall rating:

8.3

Excellent
2,546 reviews
Cleanliness
8.4
Facilities
8.0
Location
9.1
Read all reviews >
What travelers say they love:
Breakfast was good (alternate course in every 2 days).
stanley from Philippines
Couple
More about Carlton Downtown Hotel

More about Carlton Downtown Hotel

Carlton Downtown Hotel

Get the most from an urban escape in Dubai when you book a room at Carlton Downtown Hotel. Located right in the city center, Carlton Downtown Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Carlton Downtown Hotel is a perfect starting point for numerous sightseeing and tourist choices, with a location just 1.3 km from the Burj Khalifa.
Carlton Downtown Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Carlton Downtown Hotel is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Carlton Downtown Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Carlton Downtown Hotel including halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
Enjoy the countless activities offered at Carlton Downtown Hotel. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing tennis court at Carlton Downtown Hotel. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Get a photograph of yourself in front of The Dubai Fountain located 1.5 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 1.2 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Dubai.

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Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Housekeeping

56 mentions

Swimming Pool

13 mentions

Breakfast

11 mentions

Food & Dining

7 mentions

Languages spoken
  • English
  • Arabic
  • Czech
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian
  • Nepali
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Golf course [on-site]
  • Hammam
  • Hot tub
  • Light therapy
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Accessible vanities
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Washing machine
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • Continental
  • Full English/Irish
  • Buffet
Restaurants on site
Bayty All Day Dining
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Zephyer
  • Cuisine: Middle Eastern
  • Menu: Buffet
Deli Grind Coffe
  • Cuisine: International
  • Menu: Buffet
Jimmy Wickets Sports Bar & Lounge
  • Cuisine: International

Location

Sheikh Zayed Road, World Trade Centre DIFC, Dubai, United Arab Emirates
Exceptional
Location

9.1

Airports
  • Dubai International Airport (DXB)
    10.4 km 26 min drive
  • Sharjah International Airport (SHJ)
    27.7 km 36 min drive
Public transportation
  • Financial Center Metro Station
    210 m 4 min walk
Hospital or clinic
  • Dental Center
    370 m
Shopping
  • The Dubai Mall
    1.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    160 m 4 min walk

What's nearby

Popular landmarks
  • The Dubai Mall
    1.3 km
  • Burj Khalifa
    1.3 km
  • Dubai Aquarium & Underwater Zoo
    1.4 km
  • The Dubai Fountain
    1.6 km
  • Dubai Creek
    6.7 km
  • Wild Wadi Waterpark
    11.6 km
  • Burj Al Arab
    11.8 km
  • Ski Dubai
    12.8 km
  • Dubai Miracle Garden
    16.9 km
  • Atlantis Aquaventure Waterpark
    17.7 km
Nearby landmarks
  • Carlton Downtown Hotel
    80 m
  • Emirates Grand Hotel
    100 m
  • Financial Center Metro Station
    210 m
  • The Empty Quarter
    240 m
  • Number One Tower Suites
    250 m
  • Zyara
    280 m
  • Ikandy
    320 m
  • Union Coop Hypermarket
    370 m
  • Dental Center
    370 m
  • DAMAC Properties Dubai PJSC
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee150 AED
  • Distance from city center9.7 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)99 AED
  • Daily Internet/Wi-Fi fee0 AED
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors47
  • Number of restaurants2
  • Number of rooms 357
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2014
Parking
  • Daily parking fee0 AED

Reviews of Carlton Downtown Hotel from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.4
Facilities8.0
Location9.1
Room comfort and quality8.3
Service8.4
Value for money8.2
High score for Dubai
Rating
9+ Exceptional (533)
8-9 Excellent (210)
7-8 Very Good (187)
6-7 Good (77)
<6 Below Expectation (170)
Time of the year
Mar - May (267)
Jun - Aug (256)
Sep - Nov (257)
Dec - Feb (397)

Show reviews that mention 

Showing 1,177 verified guest comments
12345
10.0
Exceptional
Goutham from India
Couple
Deluxe Room
Stayed 5 nights in December 2021

Excellent hotel”

We were there for 5 nights. Pros: 1. Excellent location, next to metro and burj 2. Free car parking 3. Courteous and helpful staff 4. Large sized room with view of Burj 5. Good complimentary breakfast 6. Cleanliness was good 7. Nice restaurant on the 47th floor Cons: Only con, the room was never cleaned whenever we came back. The room cleaning folks are understaffed, and have to do 45 rooms in a day. So they never got to our room. That was the only frustrating bit.

Reviewed December 29, 2021

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Dear Guest, Thank you for recommending Carlton Downtown Hotel after the experience you had with us! We are proud to know that you enjoyed our polite staff, cleanliness, delightful breakfast and comfortable room. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Downtown Hotel. Kind Regards, Front Office Manager .

Responded June 08, 2022
Carlton Downtown Hotel
10.0
Exceptional
Arup from India
Family with teens
Stayed 7 nights in December 2022

Exceptional”

We stayed in this property from 21stDec 22 to 28thDec 2022. The location of the property was excellent rooms were excellent and more staff of the hotel and s very courteous and quality of the food is Execellent.

Reviewed January 04, 2023

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Dear Guest, Greetings from Carlton Downtown Hotel. Thank you for your 5-star review of our hotel. We are happy to know that you enjoyed our hospitality . We would love to have the chance to welcome you back in Dubai for another stay. With Best Regards, Carlton Downtown Hotel

Responded March 08, 2023
Carlton Downtown Hotel
10.0
Exceptional
saqib from Pakistan
Couple
Deluxe Room
Stayed 1 night in January 2023

Worth it to stay in Carlton”

I have stayed at this property for 3 nights, Facilities were up to the mark, very friendly staff and Breakfast is so delicious with variety of foods.

Reviewed January 26, 2023

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Dear Guest, Thank you very much for rating your stay in Carlton Downtown Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are delighted to hear that our staff provided you with great service and that you appreciated our extensive breakfast buffet. We would love to have the chance to welcome you back in Dubai for another stay. With Kind Regards, Carlton Downtown Hotel

Responded March 08, 2023
Carlton Downtown Hotel
10.0
Exceptional
amier from Indonesia
Family with young children
Deluxe 2 Bedroom Suite
Stayed 3 nights in December 2022

Near Financial Center MRT stop.”

Close to Museum of the Future, one stop away from Dubai Mall. It is easy access to everywhere. Room is big because we order 2 bedroom suite.

Reviewed February 08, 2023

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Dear Guest, Thank you very much for choosing Carlton Downtown Hotel for your accommodation. Our team is very happy that you enjoyed your stay at Carlton Downtown Hotel . We would love to welcome you back in the nearest future. With Best Regards, Olfa Gharbi Carlton Downtown Hotel

Responded March 08, 2023
Carlton Downtown Hotel
10.0
Exceptional
Avani from India
Couple
Deluxe Room
Stayed 4 nights in March 2022

Best Hotel, Best Location ”

Our stay at Carlton downtown was very pleasant as they upgraded our room even if we didn’t ask them, we just requested room on higher floor while booking. We got to stay on 23rd floor and had all the amenities, staff is very friendly. We forgot to bring adapter and we got it from Hotel. Location is perfect, you can see Burj Khalifa out of your windows. Metro station is 2 minutes walk from Hotel which is a plus when you are looking for a stay in foreign country. We loved our experience and would like to come back again!

Reviewed March 24, 2022

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Dear Avani, Greetings from Carlton Downtown Hotel. Thank you for your 5-star review of our hotel. We are delighted to hear that your experience was pleasant and our staff and the service you received made such a positive impression and that our convenient location allowed you to move around. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Kind Regards, Front Office manager

Responded March 25, 2022
Carlton Downtown Hotel
10.0
Exceptional
Abdul from Pakistan
Family with young children
Deluxe Room
Stayed 2 nights in July 2022

Awesome hotel”

Everything is great. Business travel along with family and younger kids. All business facilities are available, and stay with family was very comfortable. Staff was absolutely amazing Only problem is lift waiting time and economical food and shopping nearby

Reviewed July 30, 2022

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Dear Abdul, First and foremost we would like to thank you for choosing Carlton Downtown Hotel for your stay. We are pleased to note that you enjoyed the comforts of our hotel including facilities and food. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Best Regards, Carlton Downtown Team

Responded November 17, 2022
Carlton Downtown Hotel
10.0
Exceptional
John from United Kingdom
Couple
Deluxe Room
Stayed 5 nights in February 2020

Exceptional”

The hotel was very clean and excellently located. All the staff were friendly and polite all our requests were met. Special praise to our room cleaner who went out of his way to make us comfortable. For us the only thing we would have changed was we would have preferred a refrigerator rather than a mini bar. Maybe for the business community the mini bar is better, so probably this should be an option. The restaurant was very good and not very expensive, lots of options for breakfast. If you can get a room with a view that would make this perfect. Unfortunately ours looked over the road but the room itself had everything we needed for a great break.

Reviewed February 10, 2020

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Dear Valued Guest, Thank you for staying at The Carlton Downtown Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels

Responded February 11, 2020
Carlton Downtown Hotel
10.0
Exceptional
Atif from Australia
Family with young children
SUITE Two Bedroom Deluxe Suite
Stayed 5 nights in September 2022

Highly recommended to family with young kids”

Very clean and nice place to stay in. My family felt a luxurious stay at Carlton Downtown Dubai. Staff (Specially Abdul Kader) is very coopérative and helping. We will definitely visit again.

Reviewed September 16, 2022

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Dear Atif, Let us thank you for staying with us at Carlton Downtown Hotel. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Dubai. Kind regards, Carlton Downtown Team

Responded November 17, 2022
Carlton Downtown Hotel
10.0
Exceptional
Brian from Singapore
Family with young children
Stayed 6 nights in November 2022

Excellent Location and Service”

We were upgraded to a 2room suite and the location and room was amazing, we love it very much and we look forward to coming back everyday after our hard day outside.

Reviewed January 05, 2023

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Dear Guest, Thank you very much for your kind rating. We are very glad that you enjoyed the accessibility of our location and the quality of your room. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. With Best Regards, Carlton Downtown Hotel

Responded January 13, 2023
Carlton Downtown Hotel
10.0
Exceptional
John from United Arab Emirates
Family with young children
Deluxe Room
Stayed 1 night in April 2022

They Never Disappoint”

I think it's our 3rd or 4th stay already in Carlton Downtown and they still uphold a certain standard. The staff are very friendly and courteous. Since our first visit they have been consistently good! The facilities are worth every penny my wife and my mother enjoyed our stay. We are from Al Ain, so every time we visit Dubai we make sure to stay in Carlton Downtown. All the best!

Reviewed April 26, 2022

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Dear John , Greetings from Carlton Downtown Hotel. Thank you for your excellent review of our hotel. We are proud to know that you enjoyed our facilities and supportive staff. We hope to have the chance to welcome you back at Carlton Downtown Hotel in the nearest future. Kind Regards, Front Office Manager

Responded May 12, 2022
Carlton Downtown Hotel
10.0
Exceptional
Harsh from India
Family with young children
Deluxe Room
Stayed 4 nights in April 2022

nice experience”

i stayed in apr 2022, checkin was swift, they upgraded us to 2 room suite, hotel staff was very prompt, breakfast buffet was lavish and a mix of everything, small though nice swimming pool and gym, good security and brilliant location. One thing would recommend reducing the usage of plastic such as coffee cups, water bottles etc. Try installing a water purifier, putting soap dispenser etc that would decrease plastic usage. god, bless.

Reviewed April 21, 2022

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Dear Harsh, Let us thank you for choosing Carlton Downtown Hotel for your stay and we are glad we were able to meet your expectations. We are pleased to note that you enjoyed the comforts of our hotel including our location. we are taking a steps forward toward the sustainability however due to COVID we are forced to use the disposable material . We hope to have the chance to welcome you back at Carlton Downtown Hotel in the nearest future. With Best Regards, Front Office Manager

Responded May 12, 2022
Carlton Downtown Hotel
10.0
Exceptional
Murtaza from Pakistan
Family with young children
Deluxe 2 Bedroom Suite
Stayed 3 nights in December 2021

Amaaaazing experience”

This was one of the best hotel stays ever in dubai. Amazing staff very helpful specially Deepak was extremly helpful in everything from lobby to room and guiding for good good options around. We were even upgraded to a panaromic executive suite. Gabriel on the counter and hassan the new trainee were also extremely helpful. All in all a great stay. Slight problem with hot water which was time and again resolved upon complain

Reviewed January 11, 2022

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Dear Murtaza, Let us thank you for choosing Carlton Downtown Hotel for your stay and we are glad we were able to meet your expectations. We are glad to know that you enjoyed your stay with us and that our hotel contributed to your positive experience. We would love to welcome you back in the nearest future. Kind Regards, Front Office Manager

Responded March 25, 2022
Carlton Downtown Hotel
10.0
Exceptional
Jose from United States
Couple
Deluxe Room
Stayed 1 night in November 2021

Great Hotel to stay in Dubai !”

I liked it a lot mine staying in Carlton Downtown Hotel in Dubai ! Staff very friendly and helpful, excellent location, the room was big including a living room ! Great price , very convenient ! Thanks Agoda

Reviewed November 25, 2021

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10.0
Exceptional
John from United Arab Emirates
Couple
Room Assigned on Arrival
Stayed 1 night in June 2021

One of our favorites”

One of our Favorite hotels to stay in Dubai. Service is always top notch. Rooms are always clean. Staff are friendly and courteous. Keep it up, guys!

Reviewed April 26, 2022

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Dear John , Thank you very much for your kind rating. We were truly pleased to hear that you enjoyed our Hospitality . Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Downtown Hotel. With Best Regards, Front Office Manager

Responded May 12, 2022
Carlton Downtown Hotel
10.0
Exceptional
Preetha from United States
Family with teens
Deluxe 2 Bedroom Suite
Stayed 1 night in December 2019

Perfect stay”

We stayed in a 2 bedroom suite with our family for the New Year. The front desk staff were very helpful and ensured that we had a perfect stay. The suite was luxurious and the rooms were clean and spacious. We were able to watch the Burj Khalifa fireworks + Burj Al Arab and Atlantis fireworks from our rooms which we hadn't expected! Carlton Downtown Hotel gave us a very memorable New Year. Thank you so much :)

Reviewed January 03, 2020

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Dear Valued Guest, Thank you for choosing to stay at The Carlton Downtown Hotel. Also, our appreciation for your kind rating regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels

Responded January 04, 2020
Carlton Downtown Hotel
10.0
Exceptional
charmaine from Philippines
Couple
Deluxe Room
Stayed 1 night in December 2020

Value for money”

The place is very accessible and close to Dubai mall. We would also take morning walks to DIFC area and was able to use the tennis court. We got upgraded to a bigger room with an outstanding view of Burj Khalifa. Overall experience was good. Would recommend cleaning of windows to get a nicer view and photo with the said landmark,

Reviewed February 17, 2021

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Dear charmaine, Thank you very much for choosing Carlton Downtown Hotel for your stay in Dubai. We are glad to know that you enjoyed your stay with us and that the place contributed to your positive experience. We would love to welcome you back in the nearest future. With Best Regards, customer service manager .

Responded March 14, 2021
Carlton Downtown Hotel
10.0
Exceptional
Junenard from United Arab Emirates
Solo traveler
Deluxe Room
Stayed 3 nights in September 2020

Awesome Stay with Genuine Staffs”

Celebrated my birthday with a blast even I’m alone. Humongous thanks to Ms. Yasmin for her humble & kind approached in all my request with her sincere smile and for the room upgrade on my special day. Great and superb room ~ facing the tallest tower (Burj Khalifa), huge and neat bed as well. Lovely pool with strict precaution and really well maintained. Thanks Sanka for the assistance. Thanks also to Mr. Ahmed for granting my late check-out request just to spend more “me-time” in front of the tallest tower. Really worth the amount paid (4D/3N) and will definitely visit here again. Cheers!!!

Reviewed September 26, 2020

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9.2
Exceptional
Luong from United States
Couple
Room Assigned on Arrival
Stayed 6 nights in November 2022

Wonderful stay”

We recently stayed a week at Carlton downtown hotel while visiting Dubai. The hotel locates in the financial district, a short walk(300 m) to the metro station. The room is clean & spacious, the food is delicious, the bed is comfortable and the view from large windows (15th floor) is just amazing . Check in was a breeze. Front desk staff always smiling, cheerful. We want to thank Junnel and Abir for going above & beyond accommodating with our needs 🙏. Also thanks to Mohamed at the tour desk for arranging our day trips. You people made our stay joyful and even more memorable. In all, this is a great hotel either for business or pleasure, we highly recommend it.

Reviewed December 01, 2022

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10.0
Exceptional
saqib from Pakistan
Couple
Deluxe Room
Stayed 3 nights in January 2023

Best hotel ”

Highly recommended, enjoyed every single bit of my stay at this residence.

Reviewed February 05, 2023

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Dear saqib, Warm greetings from Carlton Downtown Hotel. Thank you for your 5-star review on our hotel. Looking forward to welcoming you back at the hotel. With kind regards, Olfa Gharbi Carlton Downtown Hotel

Responded March 08, 2023
Carlton Downtown Hotel
9.6
Exceptional
stanley from Philippines
Couple
Deluxe Room
Stayed 3 nights in December 2022

great hotel in financial district”

5 mins walk to mrt station. lot of restaurant within the vicinity. breakfast was good (alternate course in every 2 days). when we check in past midnight, the front desk upgrade our room. others mentioned on their review about the negative of their lift, so far there are no problem with me.

Reviewed January 07, 2023

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Dear Guest, Thank you for staying in Carlton Downtown Hotel and sharing your positive rating. It's a pleasure to hear that you enjoyed the variety of the breakfast. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Downtown Hotel. With Best Regards, Carlton Downtown Hotel

Responded March 08, 2023
Carlton Downtown Hotel
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