Carlton Downtown Hotel
Get the most from an urban escape in Dubai when you book a room at Carlton Downtown Hotel. Located right in the city center, Carlton Downtown Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Carlton Downtown Hotel is a perfect starting point for numerous sightseeing and tourist choices, with a location just 1.3 km from the Burj Khalifa.
Carlton Downtown Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Carlton Downtown Hotel is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Carlton Downtown Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Carlton Downtown Hotel including halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
Enjoy the countless activities offered at Carlton Downtown Hotel. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing tennis court at Carlton Downtown Hotel. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.
Around the property
One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Get a photograph of yourself in front of The Dubai Fountain located 1.5 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 1.2 km away.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Dubai.
![Swimming pool [outdoor], Carlton Downtown Hotel in Dubai](http://pix10.agoda.net/hotelImages/555/555417/555417_15081716200034436172.jpg?ca=5&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], Carlton Downtown Hotel in Dubai")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6798873/0/aa48255515216f333fd39eaf5b5a0eb6.jpg?ca=9&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/555/555417/555417_15081716200034436172.jpg?ca=5&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/555417/-1/dbadb6b064208111c0cfa6c209402e50.jpg?ca=9&ce=1&s=512x384)
Excellent hotel”
We were there for 5 nights. Pros: 1. Excellent location, next to metro and burj 2. Free car parking 3. Courteous and helpful staff 4. Large sized room with view of Burj 5. Good complimentary breakfast 6. Cleanliness was good 7. Nice restaurant on the 47th floor Cons: Only con, the room was never cleaned whenever we came back. The room cleaning folks are understaffed, and have to do 45 rooms in a day. So they never got to our room. That was the only frustrating bit.
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Dear Guest, Thank you for recommending Carlton Downtown Hotel after the experience you had with us! We are proud to know that you enjoyed our polite staff, cleanliness, delightful breakfast and comfortable room. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Downtown Hotel. Kind Regards, Front Office Manager .
Exceptional”
We stayed in this property from 21stDec 22 to 28thDec 2022. The location of the property was excellent rooms were excellent and more staff of the hotel and s very courteous and quality of the food is Execellent.
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Dear Guest, Greetings from Carlton Downtown Hotel. Thank you for your 5-star review of our hotel. We are happy to know that you enjoyed our hospitality . We would love to have the chance to welcome you back in Dubai for another stay. With Best Regards, Carlton Downtown Hotel
Worth it to stay in Carlton”
I have stayed at this property for 3 nights, Facilities were up to the mark, very friendly staff and Breakfast is so delicious with variety of foods.
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Dear Guest, Thank you very much for rating your stay in Carlton Downtown Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are delighted to hear that our staff provided you with great service and that you appreciated our extensive breakfast buffet. We would love to have the chance to welcome you back in Dubai for another stay. With Kind Regards, Carlton Downtown Hotel
Near Financial Center MRT stop.”
Close to Museum of the Future, one stop away from Dubai Mall. It is easy access to everywhere. Room is big because we order 2 bedroom suite.
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Dear Guest, Thank you very much for choosing Carlton Downtown Hotel for your accommodation. Our team is very happy that you enjoyed your stay at Carlton Downtown Hotel . We would love to welcome you back in the nearest future. With Best Regards, Olfa Gharbi Carlton Downtown Hotel
Best Hotel, Best Location ”
Our stay at Carlton downtown was very pleasant as they upgraded our room even if we didn’t ask them, we just requested room on higher floor while booking. We got to stay on 23rd floor and had all the amenities, staff is very friendly. We forgot to bring adapter and we got it from Hotel. Location is perfect, you can see Burj Khalifa out of your windows. Metro station is 2 minutes walk from Hotel which is a plus when you are looking for a stay in foreign country. We loved our experience and would like to come back again!
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Dear Avani, Greetings from Carlton Downtown Hotel. Thank you for your 5-star review of our hotel. We are delighted to hear that your experience was pleasant and our staff and the service you received made such a positive impression and that our convenient location allowed you to move around. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Kind Regards, Front Office manager
Awesome hotel”
Everything is great. Business travel along with family and younger kids. All business facilities are available, and stay with family was very comfortable. Staff was absolutely amazing Only problem is lift waiting time and economical food and shopping nearby
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Dear Abdul, First and foremost we would like to thank you for choosing Carlton Downtown Hotel for your stay. We are pleased to note that you enjoyed the comforts of our hotel including facilities and food. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Best Regards, Carlton Downtown Team
Exceptional”
The hotel was very clean and excellently located. All the staff were friendly and polite all our requests were met. Special praise to our room cleaner who went out of his way to make us comfortable. For us the only thing we would have changed was we would have preferred a refrigerator rather than a mini bar. Maybe for the business community the mini bar is better, so probably this should be an option. The restaurant was very good and not very expensive, lots of options for breakfast. If you can get a room with a view that would make this perfect. Unfortunately ours looked over the road but the room itself had everything we needed for a great break.
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Dear Valued Guest, Thank you for staying at The Carlton Downtown Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
Highly recommended to family with young kids”
Very clean and nice place to stay in. My family felt a luxurious stay at Carlton Downtown Dubai. Staff (Specially Abdul Kader) is very coopérative and helping. We will definitely visit again.
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Dear Atif, Let us thank you for staying with us at Carlton Downtown Hotel. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Dubai. Kind regards, Carlton Downtown Team
Excellent Location and Service”
We were upgraded to a 2room suite and the location and room was amazing, we love it very much and we look forward to coming back everyday after our hard day outside.
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Dear Guest, Thank you very much for your kind rating. We are very glad that you enjoyed the accessibility of our location and the quality of your room. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. With Best Regards, Carlton Downtown Hotel
They Never Disappoint”
I think it's our 3rd or 4th stay already in Carlton Downtown and they still uphold a certain standard. The staff are very friendly and courteous. Since our first visit they have been consistently good! The facilities are worth every penny my wife and my mother enjoyed our stay. We are from Al Ain, so every time we visit Dubai we make sure to stay in Carlton Downtown. All the best!
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Dear John , Greetings from Carlton Downtown Hotel. Thank you for your excellent review of our hotel. We are proud to know that you enjoyed our facilities and supportive staff. We hope to have the chance to welcome you back at Carlton Downtown Hotel in the nearest future. Kind Regards, Front Office Manager
nice experience”
i stayed in apr 2022, checkin was swift, they upgraded us to 2 room suite, hotel staff was very prompt, breakfast buffet was lavish and a mix of everything, small though nice swimming pool and gym, good security and brilliant location. One thing would recommend reducing the usage of plastic such as coffee cups, water bottles etc. Try installing a water purifier, putting soap dispenser etc that would decrease plastic usage. god, bless.
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Dear Harsh, Let us thank you for choosing Carlton Downtown Hotel for your stay and we are glad we were able to meet your expectations. We are pleased to note that you enjoyed the comforts of our hotel including our location. we are taking a steps forward toward the sustainability however due to COVID we are forced to use the disposable material . We hope to have the chance to welcome you back at Carlton Downtown Hotel in the nearest future. With Best Regards, Front Office Manager
Amaaaazing experience”
This was one of the best hotel stays ever in dubai. Amazing staff very helpful specially Deepak was extremly helpful in everything from lobby to room and guiding for good good options around. We were even upgraded to a panaromic executive suite. Gabriel on the counter and hassan the new trainee were also extremely helpful. All in all a great stay. Slight problem with hot water which was time and again resolved upon complain
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Dear Murtaza, Let us thank you for choosing Carlton Downtown Hotel for your stay and we are glad we were able to meet your expectations. We are glad to know that you enjoyed your stay with us and that our hotel contributed to your positive experience. We would love to welcome you back in the nearest future. Kind Regards, Front Office Manager
Great Hotel to stay in Dubai !”
I liked it a lot mine staying in Carlton Downtown Hotel in Dubai ! Staff very friendly and helpful, excellent location, the room was big including a living room ! Great price , very convenient ! Thanks Agoda
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One of our favorites”
One of our Favorite hotels to stay in Dubai. Service is always top notch. Rooms are always clean. Staff are friendly and courteous. Keep it up, guys!
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Dear John , Thank you very much for your kind rating. We were truly pleased to hear that you enjoyed our Hospitality . Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Downtown Hotel. With Best Regards, Front Office Manager
Perfect stay”
We stayed in a 2 bedroom suite with our family for the New Year. The front desk staff were very helpful and ensured that we had a perfect stay. The suite was luxurious and the rooms were clean and spacious. We were able to watch the Burj Khalifa fireworks + Burj Al Arab and Atlantis fireworks from our rooms which we hadn't expected! Carlton Downtown Hotel gave us a very memorable New Year. Thank you so much :)
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Dear Valued Guest, Thank you for choosing to stay at The Carlton Downtown Hotel. Also, our appreciation for your kind rating regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
Value for money”
The place is very accessible and close to Dubai mall. We would also take morning walks to DIFC area and was able to use the tennis court. We got upgraded to a bigger room with an outstanding view of Burj Khalifa. Overall experience was good. Would recommend cleaning of windows to get a nicer view and photo with the said landmark,
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Dear charmaine, Thank you very much for choosing Carlton Downtown Hotel for your stay in Dubai. We are glad to know that you enjoyed your stay with us and that the place contributed to your positive experience. We would love to welcome you back in the nearest future. With Best Regards, customer service manager .
Awesome Stay with Genuine Staffs”
Celebrated my birthday with a blast even I’m alone. Humongous thanks to Ms. Yasmin for her humble & kind approached in all my request with her sincere smile and for the room upgrade on my special day. Great and superb room ~ facing the tallest tower (Burj Khalifa), huge and neat bed as well. Lovely pool with strict precaution and really well maintained. Thanks Sanka for the assistance. Thanks also to Mr. Ahmed for granting my late check-out request just to spend more “me-time” in front of the tallest tower. Really worth the amount paid (4D/3N) and will definitely visit here again. Cheers!!!
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Wonderful stay”
We recently stayed a week at Carlton downtown hotel while visiting Dubai. The hotel locates in the financial district, a short walk(300 m) to the metro station. The room is clean & spacious, the food is delicious, the bed is comfortable and the view from large windows (15th floor) is just amazing . Check in was a breeze. Front desk staff always smiling, cheerful. We want to thank Junnel and Abir for going above & beyond accommodating with our needs 🙏. Also thanks to Mohamed at the tour desk for arranging our day trips. You people made our stay joyful and even more memorable. In all, this is a great hotel either for business or pleasure, we highly recommend it.
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Best hotel ”
Highly recommended, enjoyed every single bit of my stay at this residence.
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Dear saqib, Warm greetings from Carlton Downtown Hotel. Thank you for your 5-star review on our hotel. Looking forward to welcoming you back at the hotel. With kind regards, Olfa Gharbi Carlton Downtown Hotel
great hotel in financial district”
5 mins walk to mrt station. lot of restaurant within the vicinity. breakfast was good (alternate course in every 2 days). when we check in past midnight, the front desk upgrade our room. others mentioned on their review about the negative of their lift, so far there are no problem with me.
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Dear Guest, Thank you for staying in Carlton Downtown Hotel and sharing your positive rating. It's a pleasure to hear that you enjoyed the variety of the breakfast. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Downtown Hotel. With Best Regards, Carlton Downtown Hotel