Carlton Downtown Hotel
Carlton Downtown Hotel
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"Room is clean and spacious, and comfortable to live in."

WING H.

|

April 19, 2018

Deluxe Room - Guestroom Carlton Downtown Hotel
Deluxe Room - Guestroom
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Lobby Carlton Downtown Hotel
Lobby
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Swimming pool Carlton Downtown Hotel
Swimming pool
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Swimming pool Carlton Downtown Hotel
Swimming pool
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Exceptional
Location
9.0
See all 38 photos Carlton Downtown Hotel
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Carlton Downtown Hotel

Exceptional location
What's nearby?
Excellent
From 781 reviewsSee what guests said
8.2
/
10
Excellent room comfort and quality
8.3
Recommended by 92% of guests
Value for money8.0
Distance to city center9.7 km
Location rating9.0
Nearest airportDubai International Airport (DXB)
Distance to airport10.3 km
  • 210 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 5 hours ago | 10 travelers are looking at this property right now
Premium Suite
Premium Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 super king bed
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2 Bedroom Penthouse
2 Bedroom Penthouse
...
  • Room size: 125 m²/1345 ft²
  • City view
  • 2 super king beds and 1 sof...
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Penthouse Suite
Penthouse Suite
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 super king bed
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2 Bedroom Deluxe
2 Bedroom Deluxe
...
  • Room size: 75 m²/807 ft²
  • City view
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Deluxe Suite
Deluxe Suite
...
  • Room size: 52 m²/560 ft²
  • City view
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Club Suite
Club Suite
...
  • Room size: 63 m²/678 ft²
  • City view
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Club Room
Club Room
...
  • Room size: 42 m²/452 ft²
  • City view
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2 Bedroom Executive Suite
2 Bedroom Executive Suite
...
  • Room size: 78 m²/840 ft²
  • City view
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Premium Three-Bedroom Suite
Premium Three-Bedroom Suite
...
  • Room size: 98 m²/1055 ft²
  • Shower and bathtub
  • 2 single beds
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Premium 2-Bedroom Suite
Premium 2-Bedroom Suite
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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What people love about the property

  • "Meet our expectation, Very good"

    Chye

    |

    February 19, 2018

  • "Very big room and clean room staff are very friendly"

    Mary J.

    |

    January 16, 2018

  • "The hotel was very good."

    Saad

    |

    January 7, 2018

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More about Carlton Downtown Hotel

More about Carlton Downtown Hotel

"All the staff were friendly."

Barkathnisha

|

April 7, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Arabic cuisine
Arabic cuisine
Nine7One
2.8 km Arabic, Asian, Gluten Free
Al Khayma at Dubai Marine Beach Resort
3.1 km Arabic, Halal, Lebanese
The Market Place
4.1 km Arabic, Asian, Halal
American cuisine
American cuisine
Original Wings & Rings Dubai - Home of Buffalo Wings
180 m American, Bar, Pub
Applebee's
190 m American
Double Decker
660 m American, Bar, British
Mediterranean cuisine
Mediterranean cuisine
The Kana Cafe
2.3 km Mediterranean
Level Seven
3.7 km Mediterranean
Baku Caspian restaurant and cafe
4.5 km Mediterranean

What they offer

"All staff provide excellent services."

WEE

|

April 7, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (781)Booking.com Reviews (3330)
8.2
/
10
Cleanliness8.3
Facilities7.9
Location9.0
Room comfort and quality8.3
Service8.1
Value for money8.0
Provided by verified guests of Agoda
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All guests (781)
All room types
Showing 498 verified guest comments
12345
8.0
Excellent
Florabel from Philippines
Solo traveler
Deluxe Room
Stayed 1 night in May 2018
A well traveled person”
The room is clean and great to stay with. The hotel staff are attentive to my needs and responsive.
Reviewed November 06, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded November 07, 2018
Carlton Downtown Hotel
10.0
Exceptional
eric from United States
Couple
Deluxe Room
Stayed 4 nights in August 2018
Perfect Location and very Professional ”
There hotel was exquisite, were landed a great discount and enjoyed our stay fully. The location was the best of it, centrally located from all major sites, everything was an uber away! Highly recommend!
Reviewed November 06, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded November 06, 2018
Carlton Downtown Hotel
8.4
Excellent
Majed
Solo traveler
Premium 1 Bed Room Suite
Stayed 2 nights in October 2018
Excellent”
Fabulous hotel , excellent location and helpful staffs especially Anastasiia in receptionist she was helpful and kind
Reviewed November 04, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded November 04, 2018
Carlton Downtown Hotel
9.6
Exceptional
Fatima from Netherlands
Family with young children
Deluxe 2 Bedroom Suite
Stayed 9 nights in October 2018
Good hotel, Nice staff, location also good! We enjoyed our stay. Thnxx”
Staff where very friendly and helpfull. We had a suite it was great with Burj khalifa view. Location is also very good. Enough taxi's outside waiting. It was a top stay!
Reviewed November 01, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded November 04, 2018
Carlton Downtown Hotel
9.2
Exceptional
Dk from Brunei Darussalam
Couple
Deluxe Room
Stayed 3 nights in October 2018
Excellent location”
Staff are very nice and i had a lovely time in this hotel. easy access to Dubai Mall and very spacious too.
Reviewed November 01, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded November 04, 2018
Carlton Downtown Hotel
9.2
Exceptional
Shane from Oman
Group
Premium 2-Bedroom Suite
Stayed 1 night in October 2018
Exceptional”
Ideal location for travelling by Tram. Rooms spacious and clean and staff were very friendly. Only recommendation for the Hotel would be to provide clearer directions to Hotel, GPS Co-Ordinates.
Reviewed October 27, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded October 28, 2018
Carlton Downtown Hotel
10.0
Exceptional
John from Philippines
Business traveler
Premium Room - Double Bed
Stayed 1 night in October 2018
Location & Staff”
Our stay was fantastic! Yasmin, from the front desk, was very accommodating even with our last minute extension. She was able to assist us with all our requests. Will definitely go back.
Reviewed October 26, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded October 28, 2018
Carlton Downtown Hotel
10.0
Exceptional
CanCan from China
Couple
Premium Room - Double Bed
Stayed 4 nights in September 2018
Great ”
We really enjoy our stay, the staff are friendly, the room is spacious, and the location is really good.
Reviewed October 02, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded October 07, 2018
Carlton Downtown Hotel
10.0
Exceptional
Desmond from Australia
Couple
Premium 1 Bed Room Suite
Stayed 6 nights in September 2018
Great value for money.”
1 bedroom suite which was huge. Staff friendly and helpful. Great breakfast. Only 50 meters from a rail station. Dubai Mall and Mall of the Emirates both close by. Highly recommended.
Reviewed September 30, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded October 01, 2018
Carlton Downtown Hotel
10.0
Exceptional
Mohammed from United Arab Emirates
Solo traveler
Deluxe Room
Stayed 1 night in September 2018
Very good hotel ”
I’m like the hotel room, staff cooperation , clean room and location very close for many activities. Especially Mr. Mansor he is the best staff and helpful , The facilities in the hotel so good and comfortable
Reviewed September 26, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded October 01, 2018
Carlton Downtown Hotel
9.6
Exceptional
SO from Hong Kong
Group
Deluxe Room
Stayed 2 nights in September 2018
Exceptional”
The front desk staff was very helpful. He grouped us (4 persons) into a 2-room unit which greatly improved our connection. Housing service responded to our request promptly
Reviewed September 21, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded October 01, 2018
Carlton Downtown Hotel
10.0
Exceptional
Mohammed from United Arab Emirates
Solo traveler
Deluxe Room
Stayed 1 night in September 2018
Great hotel, very excellent service, exceptional cleanliness and very good location”
The reception staff are wonderful and cooperative, in particular Mr. Mansour and Mr. Abdel Elah. the hotel is Very excellent service, exceptional cleanliness and very good location ,
Reviewed September 09, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded October 01, 2018
Carlton Downtown Hotel
9.2
Exceptional
Issa from Philippines
Couple
Premium Room - Double Bed
Stayed 2 nights in September 2018
Location location location”
Excellent location. Just a 2 min walk to the metro and 1 station away from the dubai mall & Burj Khalifa. Staff are very pleasant and helpful.
Reviewed September 07, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded October 01, 2018
Carlton Downtown Hotel
9.2
Exceptional
Yvan from Norway
Family with teens
Deluxe 2 Bedroom Suite
Stayed 2 nights in August 2018
Exceptional”
We had a short stay in Dubai and the Carlton hotel is ideally located. Very good in all aspects.
Reviewed August 26, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded October 07, 2018
Carlton Downtown Hotel
8.4
Excellent
Ismail
Couple
Premium 1 Bed Room Suite
Stayed 3 nights in August 2018
Good Value for money”
- Friendly staff, specially Ms. Deph. at reception - perfect location - Amazing view - They gave us a free cake and a nice setup at our bedroom when they knew it was our anniversary - The only cons. is the pool, it is relativly small
Reviewed August 25, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded October 07, 2018
Carlton Downtown Hotel
5.2
Makiyah from Kuwait
Family with teens
Premium 2-Bedroom Suite
Stayed 3 nights in August 2018
Above average”
bad bad bad ,the house keeping not cleaning nothing in the apartment with in three days and the coffee mugs and the towel is not change they don’t replace thim or clean them well very bad hotel they don’t care
Reviewed August 21, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. Please rest assured that your invaluable feedback is being noted, and necessary improvements and amendments will be done for the convenience of our Guests We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded November 04, 2018
Carlton Downtown Hotel
8.4
Excellent
stephen from Singapore
Couple
Premium 1 Bed Room Suite
Stayed 1 night in February 2018
Great Location and friendly staff”
Great Location and friendly staff. Walking distance to MRT station
Reviewed August 07, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded November 07, 2018
Carlton Downtown Hotel
8.8
Excellent
Edmund from Brunei Darussalam
Solo traveler
Premium Room - Double Bed
Stayed 6 nights in June 2018
Good Location”
The room is big enough and clean. Bed is comfy and toilet is reasonably sized. Location is good and close to market and food court. MRT is just 5 mins walk.
Reviewed August 06, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded November 07, 2018
Carlton Downtown Hotel
10.0
Exceptional
David from Singapore
Business traveler
Deluxe Room
Stayed 6 nights in July 2018
Best value on the strip ”
Fanatic service and great hotel! Only disappointment was the lack of bar snacks in the bars on level M. BEER drinkers love salted peanuts. We will be back again, soon!
Reviewed July 26, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded November 07, 2018
Carlton Downtown Hotel
8.0
Excellent
Sawsan
Solo traveler
Deluxe Room
Stayed 2 nights in July 2018
Pleasant Stay ”
Affordable price with highly quality. The room is so spacious and lovely. Love it so much.
Reviewed July 22, 2018
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Responded November 07, 2018
Carlton Downtown Hotel
12345
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