Excellent Hotel”

This hotel has excellent rooms that are in great shape. The location is very central as Marina Bay and Orchard Rd are about the same distance way. Raffles City and The Chijmes are just across the street. I will definitely stay in this hotel again!

Great view and location”

The view from our room was amazing and the location was excellent however the rest was just ok for the cost. The pool was small and below average for this size and cost of hotel. Staff were average, sometimes not answering calls to reception and telling me all bars in the hotel close at 10pm when in fact there is a bar inside the hotel building that stays open till 1am but is not operated by the hotel staff so they chose to not tell me about it, luckily we found it anyway. Overall we were disappointed considering the cost we paid here and it seems like there are way too many guests (they have almost 1000 rooms here), so don't expect any personal service. View was great but you can probably find better value for money in Singapore.

Pampered & spoilt”

The check-in was a breeze with Azhari and I was upgraded to a studio with a magnificent view of the city! Requests for ice bucket, champagne glasses & other knick knacks were delivered swiftly and politely. The bath, with big clear windows facing the city, was clearly heavenly and divine.

Free upgrade to premier room”

Booked deluxe room and got free upgrade to premier room. My 5yo son loves the bath tub. Room is clean and big. location is right opposite raffles city and city hall mrt. 10 mins walk to bugis. Highly recommended this hotel.

Fantastic stay ”

It was a fantastic hospitality and a place filled with warmth reception...we even got to stay in the presidential suite with our booking was only for 2 separate rooms...overall a breathtaking experience with a stunning views from the room

Good Location”

This hotel is in a nice location. It is very accessible to popular shopping places. The breakfast buffet can be presented better and the selection improved a bit more as the quality I believe falls short for the level of the hotel.

Nice of staying at this hotel and would recommend this to others”

Despite of good location and cleanliness, it would be nice if the hotel can provide a small playground for kids. Also, I suggest for receptionist to have a fast call response

Exceptional”

We were very happy that we got a complimentary upgrade to the new wing upon check in. The hotel was spacious and lovely, but I saw a few flies in the room/toilet. It was also a pity that we had to wait for one hour for the wine opener, but we understand that it was crowded on a Saturday night. Service could have been more efficient but overall we were very pleased with the hotel.

Perfect!”

Nice hotel.

Value for Money for the Location”

The hotel is relatively new and clean, and most importantly, the location is perfect for exploring Singapore.

Good Location”

The hotel location is good. Walking distance to City Hall MRT station and near to Bugis Point.

Unhappy.”

I stated that it’s my husband’s birthday and they gave me a room next to the stairs, which is quite noisy. Especially when people open the doors to the stairs, my door will shake. The view wasn’t the one facing the Ferris wheel. Was really disappointed that there’s no birthday greeting in the room or such. What a disappointment to celebrate birthday in this hotel. Really very upset despite the spacious room and nice bathroom they’ve.

Exceptional”

We appreciate very much the comfortable beds even the extra bed is very comfortable. It is not a sofa bed. The hotel is not new but the room is clean and spacious. We enjoy our time staying in the room. Location is great. It is close to a shopping mall, lots of shops and restaurants nearby. Just 5 min walking distance to MRT, the metro.

Our usual Singapore stay”

We have stayed at the Carlton more than a hundred times, from the year it was built. It is our first choice, without consideration of other hotels. The hotel is modern, very clean and ideally located. Prices are starting to look a little expensive, but, that applies to all Singapore hotels. We often get upgraded, but, we do prefer the standard rooms to the Club rooms.

Excellent location and value for money”

Checked in late evening. Everything was smooth and was pleasantly upgraded. Busy hotel with food and drinking locations within walking distance even a 24 hrs Mcdonalds. Swimming pool can get a bit crowded during busy times. Likewise the cafe at the lobby. Mrt is just across the road.

Economical and effecient”

My last trip to Carlton was on the 28th of May 2019 . It was my fifth time staying here. I reached the hotel at 11.30am , thinking i may have to wait for my room. However the front desk staff were helpful to give me a room immediately. I was very appreciative and will be back. Breakfast is good and coffee at the coffee corner in the lobby is also good. The room i got had an excellent view and a bathtub to soak in with a huge window overlooking Chimes. All in all a good experience even if it was for just one night.

No Complaint and Worth for stay”

Please be alert Carlton Hotel is not Ritz Carlton (i'm knew it before i booked). So far the room is comfortable in large space (above Singapore hotel standard). The toilet a bit weird, as the toilet bowl , shower room, and the washing place are separately.

Location is perfect, staff super friendly”

This is an expensive hotel but you get what you pay for! Location is very central - Raffles mall is just right across. Very near yellow line train stations Staff are super friendly, especially during breakfast. Always a smile on their faces - I super love that. Comfortable beds and spacious rooms.

Great stay”

Stayed here with wife and 2.5 yr old daughter for a mix of work and holiday. Room was really good size with plenty of space for a travel cot, work, suitcases and a bit of play. Pool area was pretty good considering its a high rise building. Breakfast had a huge amount of choice but still poor quality and expensive so only had it once. Staff were very friendly and attentive throughout the stay. Would definitely stay again just would not have breakfast here.

happy with the room”

thx for the upgraded room, it was a real surprise and we are very happy with it. Especially that my baby gets to bath in the tub, that's really convenient for us. Overall the staff is very friendly and we enjoy our stay with your hotel.