Carlton Hotel Singapore
Free Wi-Fi
2017

Carlton Hotel Singapore

76 Bras Basah Road, Marina Bay, Singapore, Singapore, 189558
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Deluxe Room Carlton Hotel Singapore
Deluxe Room
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    Lobby Carlton Hotel Singapore
    Lobby Carlton Hotel Singapore
    Interior view Carlton Hotel Singapore
    Premier Room - Guestroom Carlton Hotel Singapore
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    Exterior view Carlton Hotel Singapore

    Carlton Hotel Singapore Reviews

    8.4
    Excellent
    /10
    (22507 reviews)See what guests said
    9.2
    Exceptional

    "Great location where it was located very near to mrt and sho..."

    Xin N.

    -

    August 29, 2016

    8.6
    Excellent cleanliness
    Recommended by 96% of guests

    Things you’ll love about Carlton Hotel Singapore

    Things you'll love

    • 250 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular
    Nearby
  • Battlebox790 m
  • Merlion Park950 m
  • Singapore Flyer1.28 km
  • Marina Bay Sands Casino1.6 km
  • Cloud Forest1.75 km
  • Orchard Road1.86 km
  • Gardens by the Bay2 km
  • Supertree Grove2.03 km
  • Universal Studios5.65 km
  • Sentosa Island5.81 km
  • Don't miss out!

    61 travelers are looking at this property right now | 39 travelers have booked today.

    Value for money8.1
    Distance to city center1. Km
    Location rating9.1
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport16.5 km

    Rooms available at Carlton Hotel Singapore

    8.1
    Excellent
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed or 2 single be...
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    Premier Club
    Premier Club
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
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    Executive
    Executive
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 double bed
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    Premier Room
    Premier Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
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    Triple Room
    Triple Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 3 single beds or 1 single b...
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    Guestroom
    Guestroom
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Premier Club Room
    Premier Club Room
    ...
    • Shower
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    Deluxe Triple
    Deluxe Triple
    ...
    • Non-smoking
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    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Carlton Club Room
    Carlton Club Room
    ...
    • Shower
    Enter dates to see prices

    What people love about Carlton Hotel Singapore

    • 10.0
      Exceptional
      Location

      "Fabulous adjoining rooms for our family, great location, clean and the most helpful and friendly staff."

      Lisa

      |

      January 14, 2019

    • 10.0
      Exceptional
      Staff 

      "Pros - modern clean rooms, attentive and accomodating staff."

      John

      |

      January 14, 2019

    • 10.0
      Exceptional

      "Value for money for our Christmas vacation."

      Charlie

      |

      January 14, 2019

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    More about Carlton Hotel Singapore

    More about Carlton Hotel Singapore

    9.2
    Exceptional

    "Large spacious room with comfortable bed."

    Jonathon

    |

    January 9, 2019

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    An overview

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    What they offer

    7.6
    Very good

    "Location is good."

    Chong

    |

    January 6, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Alligator Pear
    150 m American, Cafe
    Steakout
    180 m American
    Jacks Place
    230 m American
    Asian cuisine
    Asian cuisine
    Wah Lok Restaurant, Carlton Hotel
    50 m Asian, Chinese
    Cafe Mosaic
    50 m Asian, Chinese, Japanese
    Asia Grand
    70 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    Fu Lin Men
    290 m Chinese
    Honzen Cafe
    410 m Chinese, Vegetarian
    Black Tongue Bistro & Bar
    450 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Carlton Hotel Singapore from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (22507)Booking.com Reviews (5713)
    8.4
    /
    10
    Cleanliness8.6
    Facilities8.5
    Location9.1
    Room comfort and quality8.1
    Service8.3
    Value for money8.1
    All languages
    All guests (22507)
    All room types

    Show reviews that mention 

    Showing 16450 verified guest comments
    12345
    9.2
    Exceptional
    Chong from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in May 2019

    Big room, good location”

    The room is pretty spacious. Coffee machine and capsules are provided in the room. Complimentary upgrade to premier. Checking in process is fast and staff is friendly. The pool is rather disappointing. It is rather small and one side is 2 m deep so the shallow side is always busy with people. The breakfast is not up to standard. Dishes remained the same for two days during my stay. Most of dishes are chinese food. Not many choices also. The breakfast hall is Super busy around 9 am and guests are everywhere.

    Reviewed May 21, 2019
    10.0
    Exceptional
    JOANA from Philippines
    Business traveler
    Deluxe Room
    Stayed 3 nights in May 2019

    One of the Best Hotels in Singapore”

    Carlton Hotel SG is an upscale home away from home hotel. Staff are very friendly, accommodating. We booked 2 deluxe rooms for 4 days and 3 nights in the hotel and our experience is really great! They allowed us to have early check-in; they have daily replacements of toiletries and they have concierge assistance for your suitcases /luggage if you have yet to temporarily leave them in the hotel after checkout.

    Reviewed May 10, 2019
    8.8
    Excellent
    teck from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in May 2019

    Great stay”

    From front desk to mosaic restaurant everything is excellent. But housekeeping got a lot to improve. I used the cups and iron bed and all were left there not washed and kept. Very disappointing indeed.

    Reviewed May 09, 2019
    7.2
    Very good
    Vitriana from Indonesia
    Couple
    Deluxe Room
    Stayed 1 night in April 2019

    basic room facilities, great swimming pool”

    i love the swimming pool as it's 2m depth. room is basic and by default the minibar is empty so you have to make request when you want to consume minibar. perfect location as it just cross chijmes and straight to bugis and beach road where all the fun begin :)

    Reviewed May 20, 2019
    9.2
    Exceptional
    Victor from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in April 2019

    So much bigger”

    Room represents good value in Singapore, great location.

    Reviewed May 22, 2019
    8.8
    Excellent
    YEE from Singapore
    Family with young children
    Deluxe Room
    Stayed 1 night in May 2019

    Family Staycation ”

    Carlton has a strategic location and is accessible to all parts of Singapore Broad selection of food, during breakfast

    Reviewed May 21, 2019
    8.0
    Excellent
    THI from Vietnam
    Family with young children
    Deluxe Room
    Stayed 4 nights in April 2019

    Value for money”

    Room and location are good. Price is reasonable for the services it offers. But rate of the room and services as well as in-room amenities should only be 4* but not 5*. Front desk staff is not very friendly.

    Reviewed May 07, 2019
    9.2
    Exceptional
    Ivy from Malaysia
    Family with teens
    Deluxe Room
    Stayed 1 night in April 2019

    Opposite Raffles City shopping centre with access to 2 MRT stations (City Hall or Esplanade)”

    Almost perfect. Wished there was an underground or covered path leading to the MRT directly (for when it rains), and better TV channel selections. Oh, and wifi in one of our rooms didn't work well. Staff were really friendly and helpful (not snobby at all), including the ladies clearing the plates during breakfast who made conversation with us and gave us tips on what's good (she highly recommended the omelette station).

    Reviewed May 05, 2019
    10.0
    Exceptional
    Ngai from Hong Kong
    Family with teens
    Deluxe Room
    Stayed 4 nights in March 2019

    Wonderful nights in Carlton Hotel”

    The hotel is located in heart of CBD, near transport. You can walk to other famous spot. Chijmes is just opposite from the hotel. Nice recommend place to go "CHIJMES". Love the place there. The Chinese restaurant in Carlton Hotel, very good, should try.

    Reviewed May 02, 2019
    10.0
    Exceptional
    Yeon from South Korea
    Family with teens
    Deluxe Room
    Stayed 1 night in April 2019

    Stay in Premier rooms”

    I was lucky enough to be upgraded to premier room which is in the new building. Staff was very friendly and room was clean and spacious. I’ll definitely stay again in premier room. I stayed at deluxe before and it wasn’t that great. They also have mobile electronic you can use as a gps to bring around outside!

    Reviewed April 25, 2019
    10.0
    Exceptional
    Shelly from Indonesia
    Couple
    Deluxe Room
    Stayed 1 night in May 2019

    Good location, very close to MRT, Raffles city mall and good location for night out at Chijmes”

    nice hotel and good location and reception staff very helpful and friendly. very recommended for travellers.

    Reviewed May 20, 2019
    8.4
    Excellent
    william from Australia
    Couple
    Premier Club
    Stayed 3 nights in April 2019

    Superb Location”

    Stayed for as weekend in a Club Floor room and it was fab. Breaky served there and afternoon drinks / nibbles . Located opposite Raffles / Chijmes and Raffles Plaza so very convenient and a short walk to the Quays . Would recommend .. only negative comment was about the Bar ... It was so cold we seldom went ... they said A/C was controlled by hotel and they couldnt adjust it !!! Also was not able to charge drinks to the room .

    Reviewed May 14, 2019
    7.2
    Very good
    ALARIC from Malaysia
    Solo traveler
    Executive
    Stayed 1 night in May 2019

    Good Location, Substandard Breakfast & Ageing Building”

    The building is clearly ageing as demonstrated in the fittings and fixtures in my room. The lighting and switches are not synchronised. The rain shower was leaking badly and ended up using the shower hose instead. Breakfast spread was good mix of western and local chinese but taste wise, appalling.

    Reviewed May 13, 2019
    7.6
    Very good
    Hwee from Singapore
    Business traveler
    Deluxe Room
    Stayed 1 night in May 2019

    Service sucks! ”

    Room is clean and decent. I woke up late and called operator if I could checkout later. The operator paused as in shock and gave a curt reply "1pm". I called at 12.15pm. I checked in the previous night at almost 10pm...

    Reviewed May 11, 2019
    6.4
    Good
    Pearline from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in May 2019

    Average ”

    Breakfast buffet not that good and service quite bad. Staff said there is cafe latte but iced latte not available. We were handed with iced americano and there is no syrup available and fresh milk is used up. The staff told us to use sugar but I guess is not helping. The pool is deep at 2m so not suitable for kids fyi. Tv channels pretty limited.

    Reviewed May 19, 2019
    10.0
    Exceptional
    Xiaolin from Hong Kong
    Family with young children
    Deluxe Room
    Stayed 1 night in April 2019

    Exceptional”

    Very nice hotel and convenient location! We are so grateful that the hotel agrees to give us a refund due to the fact that our flight was delayed for 1 day because of very bad weather in Hong Kong! It is so thoughtful and humanitarian arrangement! Will definitely choose Carlton for visiting Singapore next time!

    Reviewed April 23, 2019
    9.2
    Exceptional
    Pathrawut from Thailand
    Couple
    Deluxe Room
    Stayed 3 nights in April 2019

    Very nice reception staff and a very convenient hotel”

    We got upgraded to a bigger, more luxurious room by a very friendly reception staff. The hotel is very nice, clean and in a good location (close to the mall). Room is spacious. Overall experience is great.

    Reviewed April 20, 2019
    8.8
    Excellent
    Bing from Australia
    Group
    Deluxe Room
    Stayed 6 nights in April 2019

    A good choice - been coming here for years”

    Excellent Housekeeping Service on the 11th Floor from Date 11 to 17th April. Cheerful (Ahmad) concierge in the front of the hotel, welcoming all the customers. This little things adds to the mood of your holidays. Compared to some hotels where their staff are in a foul mood. In fact all the staff were wonderful this time. No complains but full of praise Hotel, maybe bit on the pricey side, but location wise its good..... close to shops.. dining... and of course 7-11

    Reviewed April 18, 2019
    8.0
    Excellent
    Kanti from United Kingdom
    Business traveler
    Deluxe Room
    Stayed 3 nights in April 2019

    Very good”

    Breakfast price is fixed and a bit expensive if you are just a vegetarian. This could be revised to help the vegetarians or similar. Also the prices are just very misleading regarding taxes which cannot be avoided and therefore just be up front tell the customers the final price including taxes.

    Reviewed April 17, 2019
    9.2
    Exceptional
    Karl from United Kingdom
    Couple
    Premier Club
    Stayed 3 nights in April 2019

    Has much to recommend.”

    Not least its location and general ambience. I would be tempted to stay again. The staff seemed professional and with a nice blend of formality and unpretentiousness which may have something to do with the Singaporean character. I dunno. There is a design flaw in the rooms and that is the sliding bathroom door. Thoughtless guests are apt to fling the door open and shut against the stoppers with a bang and this noise can be heard all night long. Since the first consideration - overlooked by Agoda's 5 scales - of a place of accommodation must surely be the quality of sleep on offer, for this reason, it hard to recommend the Carlton wholeheartedly, especially to light sleepers. Also, I have to say, the wine on offer in the Premier Club lounge was, to be charitable, average. Sadly my stay was soon wiped out by food poisoning and I never got to see much of Singapore so I have incentive to return. Will it be the Carlton next time?

    Reviewed April 17, 2019
    12345
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    • Exceptional location
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    • City Hall MRT Station is within 0.25 km