Carlton Hotel Singapore
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Deluxe Room - Bed Carlton Hotel Singapore
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8.4
Excellent
19.5% this month
/10
(28707 reviews)See what guests said
Housekeeping718
Shops206
View195
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
FREE
  • Battlebox790 m
  • Merlion Park950 m
  • Singapore Flyer1.28 km
  • Marina Bay Sands Casino1.6 km
  • Cloud Forest1.75 km
  • Orchard Road1.86 km
  • Gardens by the Bay2 km
  • Supertree Grove2.03 km
  • Universal Studios5.65 km
  • Sentosa Island5.81 km
  • 5-star Hotel
    Free Wi-Fi

    Carlton Hotel Singapore

    76 Bras Basah Road, City Hall, Singapore, Singapore, 189558 - See map
    "Hotel made available great hand held device/phone for use which was convenient for our time out and about to get information and directions."
    Jonathon - January 9, 2019
    Exceptional reputation
    Recommended by 95% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent facilities on premise
    8.5 facilities on premise
    Excellent service
    8.3 rating for service
    • 250 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Steamroom

    Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
    Value for money8.1
    Distance to city center1. Km
    Location rating9.1
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport16.5 km

    Rooms available at Carlton Hotel Singapore

    8.1
    Excellent
    Room comfort & quality
    Premier Club Room - Lounge Access Included
    Premier Club Room - Lounge Access Included
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed or 2 single be...
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    Executive
    Executive
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 double bed
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    Deluxe Double or Twin Room with free Wifi
    Deluxe Double or Twin Room with free Wifi
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 1 queen bed or 2 single bed...
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    Premier Room
    Premier Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Guestroom
    Guestroom
    ...
    • Room size: 32 m²/344 ft²
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    Double Or Twin Executive
    Double Or Twin Executive
    ...
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      Double Or Twin Deluxe
      Double Or Twin Deluxe
      ...
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        Double Or Twin Premier
        Double Or Twin Premier
        ...
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          Room Assigned on Arrival
          Room Assigned on Arrival
          ...
          • Shower
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          Frequently asked questions

          What time is check-in and check-out at Carlton Hotel Singapore?

          Check-in at Carlton Hotel Singapore starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Carlton Hotel Singapore to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

          How do I get to Carlton Hotel Singapore?

          If you would like to drive to Carlton Hotel Singapore, a car park is available both onsite and nearby with an additional charge of 39 SGD per day. Convenient parking options including self-parking are also offered at the property. You can travel around in Singapore easily with taxi service provided by the property.

          Is breakfast offered at Carlton Hotel Singapore?

          Buffet breakfast is offered at Carlton Hotel Singapore from 7:00 AM to 10:45 AM. There is an additional charge of 39 SGD for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

          What are my dining options at Carlton Hotel Singapore?

          Carlton Hotel Singapore has many in-house restaurants for hungry guests to dine-in. Wah Lok Cantonese Restaurant, Shinji By Kanesaka and Cafe Mosaic offer an extensive range of cuisines including Japanese and Chinese. You can also choose from a delicious array of menu choices including buffet, " la carte and course menu options.
          Don't miss a chance to treat your taste buds to baked barbecue pork buns and deep-fried century egg wrapped with minced shrimps, must-try dishes highly recommended by the property.
          Most notably, Wah Lok Cantonese Restaurant has received recognition as Singapore's Best Restaurant in Singapore Tatler magazine in 1991-2018.

          Can special events be hosted at Carlton Hotel Singapore?

          Special events such as weddings and private events may be hosted at Carlton Hotel Singapore. The property has indoor venues that can hold up to 320 people. In-house catering, floral, audio-visual, parking, celebratory cake and food and beverage services are offered to help your event go smoothly. The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as birthdays.
          Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

          Can business events be hosted at Carlton Hotel Singapore?

          On-site venues and convenient event services make Carlton Hotel Singapore an ideal choice for hosting meetings. The business venues at Carlton Hotel Singapore can hold up to 590 people. An extensive range of facilities and services including projector or LED display, meeting supplies and parking services is available to help make your business event a successful one. Event attendees can enjoy their participation even more with coffee break provided by Carlton Hotel Singapore.
          Interested in hosting a business event? Let Carlton Hotel Singapore know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

          What is the smoking policy at Carlton Hotel Singapore?

          Carlton Hotel Singapore is not a smoke-free property. Guests are also permitted to smoke in the designated smoking areas provided by the property. There are both smoking and non-smoking floors available at Carlton Hotel Singapore. Simply indicate your preference when booking on Agoda, and Carlton Hotel Singapore will place you on the requested floor type.

          Show more questions
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          Explore the neighborhood

          What people love about Carlton Hotel Singapore

          • 9.2
            Exceptional
            Location

            "Great location where it was located very near to mrt and shopping Malls."

            Xin N.

            |

            August 29, 2016

          • 9.6
            Exceptional
            Location

            "The hotel is in a perfect location, very convenient to travel."

            Teerapat

            |

            December 25, 2018

          • 10.0
            Exceptional
            Staff 

            "Pros - modern clean rooms, attentive and accomodating staff."

            John

            |

            January 14, 2019

          Property ranking|Compared to 1,374 Singapore properties
          See all rankings
          Location score
          9.1/10
          Room comfort score
          8.1/10
          Review score - United States
          8.6/10
          Couples review score
          8.6/10
          Better than
          95
          %
          of Singapore properties
          Better than
          93
          %
          of Singapore properties
          Better than
          93
          %
          of Singapore properties
          Better than
          92
          %
          of Singapore properties
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          Overall rating:

          8.4

          Excellent
          28,713 reviews
          Cleanliness
          8.7
          Facilities
          8.5
          Location
          9.1
          Read all reviews >
          What travelers say they love:
          overall I like it very much so will book for my next trip wi...
          CHUE from Singapore
          Family with older children
          More about Carlton Hotel Singapore

          More about Carlton Hotel Singapore

          Carlton Hotel Singapore is an upscale hotel that is strategically located in the heart of Singapore and just minutes away from Singapore’s busiest financial and convention centers. These include Suntec Singapore International Convention and Exhibition Centre, Sands Expo and Convention Centre, Esplanade – Theatres on the Bay, Singapore National Museum, and major shopping belts in the Marina area as well as the infamous Orchard Road. Public transportation is readily available with a short 5-minute walk from City Hall Interchange, Bras Basah, Esplanade, Bencoolen, and Bugis MRT stations while Changi International Airport is only about 20-minute drive away.

          Top features of the property includes 24-hour check-in, car park on-site, valet parking, babysitting service, dry cleaning, and salon. Superb facilities and an excellent location make the Carlton Hotel Singapore the perfect base from which to enjoy your stay in Singapore.

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          Most talked about facilities

          Housekeeping
          1,226 mentions
          Breakfast
          1,010 mentions
          Internet
          618 mentions
          Food & Dining
          332 mentions

          What they offer

          9.2
          Exceptional
          Spaciousness

          "The room has a great city view and it was clean and very spa..."

          Xin N.

          |

          August 29, 2016

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Breakfast options

          American
          Asian
          Continental

          Restaurants on site

          Cafe Mosaic
          Cuisine:International, Local
          Menu:Buffet, A-la-carte
          Wah Lok Cantonese Restaurant
          Cuisine:Cantonese
          Menu:Buffet
          Tuxedo Café & Pâtisserie
          Cuisine:European
          Menu:Buffet
          Shinji by Kanesaka
          Cuisine:Japanese
          Menu:Buffet

          Nearby restaurants

          American cuisine
          American cuisine
          Alligator Pear
          150 m American, Cafe
          Steakout
          180 m American
          Jacks Place
          230 m American
          Asian cuisine
          Asian cuisine
          Wah Lok Restaurant, Carlton Hotel
          50 m Asian, Chinese
          Cafe Mosaic
          50 m Asian, Chinese, Japanese
          Asia Grand
          70 m Asian, Chinese
          Chinese cuisine
          Chinese cuisine
          Fu Lin Men
          290 m Chinese
          Honzen Cafe
          410 m Chinese, Vegetarian
          Chong Qing
          450 m Chinese

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Reviews of Carlton Hotel Singapore from real guests

          Overall rating
          8.4
          Excellent
          From 28713 reviews
          9.1Location
          8.7Cleanliness
          8.5Facilities
          Agoda Reviews (24157)Booking.com Reviews (4550)
          Rating via Agoda8.4
          /
          10
          Cleanliness8.7
          Facilities8.5
          Location9.1
          Room comfort and quality8.1
          Service8.3
          Value for money8.1
          High score for Singapore
          Rating
          9+ Exceptional (5279)
          8-9 Excellent (4137)
          7-8 Very Good (4735)
          6-7 Good (1611)
          <6 Below Expectation (1221)
          Time of the year
          Mar - May (4370)
          Jun - Aug (4647)
          Sep - Nov (3594)
          Dec - Feb (4372)
          Don't miss out!Users are booking a place in Singapore every 1 minutes on Agoda.com
          All guests (24157)
          All room types
          All languages

          Show reviews that mention 

          Showing 16983 verified guest comments
          12345
          9.2
          Exceptional
          Andreas from United States
          Business traveler
          Deluxe Room
          Stayed 3 nights in July 2019

          Excellent Hotel”

          This hotel has excellent rooms that are in great shape. The location is very central as Marina Bay and Orchard Rd are about the same distance way. Raffles City and The Chijmes are just across the street. I will definitely stay in this hotel again!

          Reviewed July 20, 2019
          6.8
          Good
          Guy from Thailand
          Couple
          Deluxe Room
          Stayed 2 nights in July 2019

          Great view and location”

          The view from our room was amazing and the location was excellent however the rest was just ok for the cost. The pool was small and below average for this size and cost of hotel. Staff were average, sometimes not answering calls to reception and telling me all bars in the hotel close at 10pm when in fact there is a bar inside the hotel building that stays open till 1am but is not operated by the hotel staff so they chose to not tell me about it, luckily we found it anyway. Overall we were disappointed considering the cost we paid here and it seems like there are way too many guests (they have almost 1000 rooms here), so don't expect any personal service. View was great but you can probably find better value for money in Singapore.

          Reviewed July 25, 2019
          10.0
          Exceptional
          ELSIE from Singapore
          Couple
          Deluxe Room
          Stayed 1 night in July 2019

          Pampered & spoilt”

          The check-in was a breeze with Azhari and I was upgraded to a studio with a magnificent view of the city! Requests for ice bucket, champagne glasses & other knick knacks were delivered swiftly and politely. The bath, with big clear windows facing the city, was clearly heavenly and divine.

          Reviewed July 17, 2019
          10.0
          Exceptional
          SYLVIA from Brunei Darussalam
          Family with young children
          Deluxe Room
          Stayed 2 nights in July 2019

          Free upgrade to premier room”

          Booked deluxe room and got free upgrade to premier room. My 5yo son loves the bath tub. Room is clean and big. location is right opposite raffles city and city hall mrt. 10 mins walk to bugis. Highly recommended this hotel.

          Reviewed July 23, 2019
          10.0
          Exceptional
          kalifullah from Malaysia
          Family with young children
          Executive
          Stayed 1 night in July 2019

          Fantastic stay ”

          It was a fantastic hospitality and a place filled with warmth reception...we even got to stay in the presidential suite with our booking was only for 2 separate rooms...overall a breathtaking experience with a stunning views from the room

          Reviewed July 22, 2019
          8.8
          Excellent
          Rachel from Philippines
          Business traveler
          Double Or Twin Deluxe
          Stayed 2 nights in July 2019

          Good Location”

          This hotel is in a nice location. It is very accessible to popular shopping places. The breakfast buffet can be presented better and the selection improved a bit more as the quality I believe falls short for the level of the hotel.

          Reviewed July 21, 2019
          8.0
          Excellent
          Siska from Indonesia
          Family with young children
          Twin/Double room - De Luxe
          Stayed 3 nights in July 2019

          Nice of staying at this hotel and would recommend this to others”

          Despite of good location and cleanliness, it would be nice if the hotel can provide a small playground for kids. Also, I suggest for receptionist to have a fast call response

          Reviewed July 24, 2019
          9.2
          Exceptional
          Ethel from Singapore
          Couple
          Deluxe Room
          Stayed 1 night in June 2019

          Exceptional”

          We were very happy that we got a complimentary upgrade to the new wing upon check in. The hotel was spacious and lovely, but I saw a few flies in the room/toilet. It was also a pity that we had to wait for one hour for the wine opener, but we understand that it was crowded on a Saturday night. Service could have been more efficient but overall we were very pleased with the hotel.

          Reviewed July 01, 2019
          8.0
          Excellent
          Catherine from Philippines
          Group
          Deluxe Room
          Stayed 3 nights in April 2019

          Perfect!”

          Nice hotel.

          Reviewed July 23, 2019
          9.6
          Exceptional
          Ying from Australia
          Couple
          Deluxe Room
          Stayed 3 nights in April 2019

          Value for Money for the Location”

          The hotel is relatively new and clean, and most importantly, the location is perfect for exploring Singapore.

          Reviewed July 23, 2019
          8.0
          Excellent
          Monica from Malaysia
          Solo traveler
          Deluxe Room
          Stayed 1 night in July 2019

          Good Location”

          The hotel location is good. Walking distance to City Hall MRT station and near to Bugis Point.

          Reviewed July 22, 2019
          6.8
          Good
          Chua from Singapore
          Couple
          Deluxe Room
          Stayed 1 night in July 2019

          Unhappy.”

          I stated that it’s my husband’s birthday and they gave me a room next to the stairs, which is quite noisy. Especially when people open the doors to the stairs, my door will shake. The view wasn’t the one facing the Ferris wheel. Was really disappointed that there’s no birthday greeting in the room or such. What a disappointment to celebrate birthday in this hotel. Really very upset despite the spacious room and nice bathroom they’ve.

          Reviewed July 19, 2019
          9.6
          Exceptional
          How from Hong Kong
          Family with teens
          Deluxe Room
          Stayed 2 nights in July 2019

          Exceptional”

          We appreciate very much the comfortable beds even the extra bed is very comfortable. It is not a sofa bed. The hotel is not new but the room is clean and spacious. We enjoy our time staying in the room. Location is great. It is close to a shopping mall, lots of shops and restaurants nearby. Just 5 min walking distance to MRT, the metro.

          Reviewed July 13, 2019
          9.6
          Exceptional
          James from Australia
          Couple
          Deluxe Room
          Stayed 1 night in April 2019

          Our usual Singapore stay”

          We have stayed at the Carlton more than a hundred times, from the year it was built. It is our first choice, without consideration of other hotels. The hotel is modern, very clean and ideally located. Prices are starting to look a little expensive, but, that applies to all Singapore hotels. We often get upgraded, but, we do prefer the standard rooms to the Club rooms.

          Reviewed June 11, 2019
          9.2
          Exceptional
          Hock from Malaysia
          Couple
          Deluxe Room
          Stayed 2 nights in June 2019

          Excellent location and value for money”

          Checked in late evening. Everything was smooth and was pleasantly upgraded. Busy hotel with food and drinking locations within walking distance even a 24 hrs Mcdonalds. Swimming pool can get a bit crowded during busy times. Likewise the cafe at the lobby. Mrt is just across the road.

          Reviewed June 10, 2019
          8.8
          Excellent
          Viroj from Thailand
          Solo traveler
          Deluxe Room
          Stayed 1 night in May 2019

          Economical and effecient”

          My last trip to Carlton was on the 28th of May 2019 . It was my fifth time staying here. I reached the hotel at 11.30am , thinking i may have to wait for my room. However the front desk staff were helpful to give me a room immediately. I was very appreciative and will be back. Breakfast is good and coffee at the coffee corner in the lobby is also good. The room i got had an excellent view and a bathtub to soak in with a huge window overlooking Chimes. All in all a good experience even if it was for just one night.

          Reviewed June 03, 2019
          8.8
          Excellent
          HAU from Malaysia
          Solo traveler
          Deluxe Room
          Stayed 1 night in May 2019

          No Complaint and Worth for stay”

          Please be alert Carlton Hotel is not Ritz Carlton (i'm knew it before i booked). So far the room is comfortable in large space (above Singapore hotel standard). The toilet a bit weird, as the toilet bowl , shower room, and the washing place are separately.

          Reviewed May 30, 2019
          10.0
          Exceptional
          Adiel from Philippines
          Business traveler
          Executive
          Stayed 3 nights in March 2019

          Location is perfect, staff super friendly”

          This is an expensive hotel but you get what you pay for! Location is very central - Raffles mall is just right across. Very near yellow line train stations Staff are super friendly, especially during breakfast. Always a smile on their faces - I super love that. Comfortable beds and spacious rooms.

          Reviewed May 28, 2019
          8.4
          Excellent
          Kevin from Australia
          Family with young children
          Executive
          Stayed 4 nights in April 2019

          Great stay”

          Stayed here with wife and 2.5 yr old daughter for a mix of work and holiday. Room was really good size with plenty of space for a travel cot, work, suitcases and a bit of play. Pool area was pretty good considering its a high rise building. Breakfast had a huge amount of choice but still poor quality and expensive so only had it once. Staff were very friendly and attentive throughout the stay. Would definitely stay again just would not have breakfast here.

          Reviewed May 27, 2019
          8.4
          Excellent
          Chang from Malaysia
          Family with young children
          Deluxe Room
          Stayed 3 nights in May 2019

          happy with the room”

          thx for the upgraded room, it was a real surprise and we are very happy with it. Especially that my baby gets to bath in the tub, that's really convenient for us. Overall the staff is very friendly and we enjoy our stay with your hotel.

          Reviewed May 23, 2019
          12345
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          Carlton Hotel Singapore
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          • Exceptional location
          • Battlebox
          • City Hall MRT Station is within 0.25 km