Excellent 8.1
Based on 13041 reviews

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About Carlton Hotel Singapore


Carlton Hotel Singapore is conveniently located at the crossroad of the largest underground shopping mall, the busiest financial and convention centers, and the cultural and entertainment zones. It is only a five-minute walk to the City Hall MRT station and a 20-minute drive from Changi Airport.

All 940 elegant guestrooms and suites are equipped with Internet Protocol television and a personalized handy smartphone that offers complimentary unlimited 3G mobile data, local calls, and international calls to selected countries. Guests can also explore the city with interactive maps and city guides. Exclusively for guests staying in Club Rooms and Suites, complimentary breakfast, beverages, and evening cocktails with hors d’oeuvres will be provided.

Modern business facilities include the Executive Club Lounge and the Premier Club Lounge, as well as 13 flexible function rooms for any events or occasions. For some relaxation, guests can take full advantage of the cabanas or the sun deck, while enjoying a cocktail at Equator. In addition, the property provides a gym and sauna to further enhance your stay.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Please note that unaccompanied child check in age should be minimum 18 years old.

Wi-Fi/Internet access is available only in certain areas of the property.

When booking for 5 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Children 0-12 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 150 SGD
Breakfast Charge (when not included in room rate): 33 SGD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 23. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 26
Number of Restaurants: 4
Number of Rooms : 940
Parking Fee (per day): 45 SGD
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1988
Year Hotel Last Renovated: 2015
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Verified traveler reviews

Filter by traveler type

based on 13041 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.7
  • Food and dining 7.4
Sort by

Kooi from Malaysia
Solo travelers
Deluxe Room
Stayed 2 nights in September 2016
newly refurbished
the refurbished rooms were great. a glass screen separating the room and the bathtub. quiet. i would definitely return and recommend.
Reviewed October 01, 2016

KIAT from Singapore
Deluxe Room
Stayed 1 night in November 2015
Nice Stay
Everything was good. Nice cozy room, near to shopping, wide variety of breakfast buffet selection
Reviewed October 01, 2016

Yovita from Indonesia
Deluxe Room
Stayed 2 nights in September 2016
excellent stay
Good locations, near by MRT, restaurants and shops. definitely will come back
Reviewed September 30, 2016

Buntha from Cambodia
Business travelers
Deluxe Room
Stayed 1 night in June 2016
Reviewed September 30, 2016

Boon from Australia
Business travelers
Deluxe Room
Stayed 2 nights in September 2016
Very convenient location & the facility is excellent
The hotel is in the prime area where shopping & foods are available. Transport is very good, the MRT is just across in City Hall & is near Buggis Center
Reviewed September 30, 2016

Avril from Singapore
Deluxe Room
Stayed 1 night in September 2016
It's was a great room. Spacious room & service was good. Friendly staff around
Reviewed September 30, 2016

CHEN from Taiwan
Business travelers
Stayed 5 nights in August 2016
Good location , convenient to go everywhere including commercial area and hamous tourist spots.
Friendly staff, cleaness , a lovely outdoor swimming pool, a saturday moring yoga class for in-room guest. BTW, highly recommed their buffet at the restaurant in the lobby.
Reviewed September 30, 2016

muditha from Sri Lanka
Families with older children
Deluxe Room
Stayed 2 nights in September 2016
The hotelwas l very gud . But reception staff are a set of donkeys. Specially the reception. I had
I got 2 interconnected rooms and I chked out earlier leaving my daughter to fly back to UK to her Uni as she was there for an internship. I settled every bill and made clear to them that nothing shld be kept for my daughter . When she was checking out they have forcefully held her passport and said that agoda have not paid them and had got 300$ from her. The payment had been authorized in my card . And I got a confirmation Such a shame. When I tried to get the manager he was busy on another call. Shame for the hotel's name. The staff is so reckless untrained set . I got that complain from another party. Pls be careful when going to hotel carlton. U never know what they will chef u for !i too am a director of a group of companies . It's sad to see how the staff ruins the good will of this hotel !
Reviewed September 29, 2016

Kewee from Malaysia
Business travelers
Deluxe Room
Stayed 1 night in September 2016
Good stay
Good location and comfortable stay
Reviewed September 29, 2016

DEWI from Singapore
Stayed 1 night in September 2016
great location and value for money. though the wifi wasn't that good in the room.
Reviewed September 29, 2016


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