Carlton Hotel Singapore
Carlton Hotel Singapore
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10.0
Exceptional

"Spotlessly clean and excellent service."

stephen

|

May 2, 2018

Deluxe Room Carlton Hotel Singapore
Deluxe Room
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Lobby Carlton Hotel Singapore
Lobby
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Lobby Carlton Hotel Singapore
Lobby
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Interior view Carlton Hotel Singapore
Interior view
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See map Carlton Hotel Singapore
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Exceptional
Location
9.1
See all 6 photos Carlton Hotel Singapore
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What guests are saying:
Concierge is super helpful and they handle the job very well.
WOON from Malaysia
Family with young children
Staff very attentative and efficient. Rooms well appointed and well equipped. We had two rooms, good value for money. Our 4 day stay was very enjoyable. Oh, one more thing - great location.
Thomas from Indonesia
Family with teens
Like everything in this hotel
carmen from Philippines
Family with teens
The location is excellent! Nearby the MRT station and the shopping mall that opposite to the hotel has a lot of restaurants. Also not very far away to walk to the Marina Bay area. Recommended.
Pek from Macau
Family with young children
Location is near everything you need.
Sherwin from Philippines
Solo traveler
Great central location and very friendly staff. Beds and pillows were very comfortable and the gym was pretty big for a hotel. Has become our favourite hotel for trips to Singapore
Kenneth from Australia
Family with teens
Change nothing.....
mike from United States
Couple
Nice place to stay with family Love the pool, nice interior and specially the location Pretty near to bus stop and mrt station
Avellia
Family with teens
Nice view , comfortable and spacious room.
Jane from Malaysia
Family with young children
Amazing! They upgraded our room at no additional cost. Thank you Carlton, and to your accommodating and friendly staff.
Vinch from Philippines
Couple

Carlton Hotel Singapore

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 20735 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.6
Recommended by 96% of guests
Value for money8.0
Distance to city center1. Km
Location rating9.1
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport16.7 km
  • 250 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Select your room
8.1
Excellent
Room comfort & quality
This property is in high demand!Booked 39 times since yesterday | 54 travelers are looking at this property right now
Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
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Premier Club
Premier Club
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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Executive
Executive
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed or 2 single be...
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Premier Room
Premier Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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Guestroom
Guestroom
...
  • Room size: 32 m²/344 ft²
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Executive Triple
Executive Triple
...
  • Non-smoking
  • Shower
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Deluxe Triple
Deluxe Triple
...
  • Non-smoking
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Executive Single
Executive Single
...
  • Shower
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Deluxe Suite/Double or Twin City view
Deluxe Suite/Double or Twin City view
...
  • Non-smoking
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Premium Single
Premium Single
...
  • Shower
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What people love about the property

  • 10.0
    Exceptional

    "Good hotel in nice location. friendly staff"

    Eric

    |

    July 3, 2017

  • 10.0
    Exceptional

    "I love the cozy atmosphere and warm welcome by the staff."

    Muhammad S.

    |

    September 11, 2017

  • 10.0
    Exceptional

    "Great value for money and superb location"

    Lingling

    |

    May 25, 2017

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More about Carlton Hotel Singapore

More about Carlton Hotel Singapore

9.2
Exceptional

"Cozy and clean room with nice view"

chayoung

|

November 8, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Alligator Pear
150 m American, Cafe
Steakout
180 m American
Jacks Place
230 m American
Asian cuisine
Asian cuisine
Wah Lok Restaurant, Carlton Hotel
50 m Asian, Chinese
Cafe Mosaic
50 m Asian, Chinese, Japanese
Asia Grand
70 m Asian, Chinese
Chinese cuisine
Chinese cuisine
Fu Lin Men
290 m Chinese
Honzen Cafe
410 m Chinese, Vegetarian
Black Tongue Bistro & Bar
450 m Chinese

What they offer

10.0
Exceptional

"Perfect location, good breakfast"

Vera

|

May 3, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (20757)Booking.com Reviews (6029)
8.4
/
10
Cleanliness8.6
Facilities8.5
Location9.1
Room comfort and quality8.1
Service8.3
Value for money8.0
Provided by verified guests of Agoda
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All guests (20757)
All room types

Show reviews that mention 

Showing 15913 verified guest comments
12345
9.2
Exceptional
Fanny from Indonesia
Solo traveler
Deluxe Room
Stayed 1 night in January 2019
another great stay at the hotel”
Booked a one night stay at the hotel and as always love my staying there. prefer to stay at City Hall area since it is not too crowded. The input is that the food choices are still the same from 2 years ago....the management needs improvement on that
Reviewed January 13, 2019
10.0
Exceptional
CHUE from Singapore
Family with teens
Deluxe Room
Stayed 1 night in January 2019
Good location, good bed and friendly staff”
The hotel is locate near shopping mall and I sleep very well and I like the cleanliness of the room. But the bad things is the open concept of the bath and toilet room. No door to lock. I think the room is design for couples instead of family. But overall I like it very much so will book for my next trip with the hotel.
Reviewed January 13, 2019
8.4
Excellent
Nur from Singapore
Group
Deluxe Room
Stayed 1 night in March 2018
Good location and clean rooms”
The room's bathtub was really nice and it is situated right in the middle of City Hall so you are surrounded by shopping malls and all the other sceneries that Singapore has to offer within walking distance.
Reviewed January 14, 2019
10.0
Exceptional
LENORE from Australia
Solo traveler
Deluxe Room
Stayed 7 nights in January 2019
My 9 day stay at Carlton”
The Carlton Hotel has an excellent location. It is close to the Dhoby Ghaut and Raffles City MRT stations. The staff are excellent and the service brilliant. The reception is manned 24 hours and housekeeping is very prompt. The rooms are cleaned every day and the motto is "keep the hotel guest happy at all times". Even if you don't know the location of a place, reception will give you a map and explain all the transport options.
Reviewed January 13, 2019
9.2
Exceptional
Neil from United Kingdom
Family with young children
Premier Club
Stayed 3 nights in December 2018
Exceptional”
Great location and great hotel. The pool is very cold, so be advised if you have young children. Additionally, if you are a smoker, the hotel has no smoking areas at the hotel only outside on the pavement.
Reviewed January 08, 2019
10.0
Exceptional
Gerard from Australia
Couple
Deluxe Room
Stayed 5 nights in January 2019
Very Central Clean Hotel”
We were very happy with our recent stay at the Carlton Hotel. It was very central to you needs to explore the City. Very good shopping centre and food court close by. Raffles directly opposite so that was easy to explore their Long Room Bar.
Reviewed January 12, 2019
10.0
Exceptional
Charlie from Philippines
Couple
Deluxe Room
Stayed 1 night in December 2018
Good and nice location”
Value for money for our Christmas vacation.
Reviewed January 14, 2019
10.0
Exceptional
John from Australia
Solo traveler
Deluxe Room
Stayed 1 night in December 2018
The perfect place to stay”
Pros - modern clean rooms, attentive and accomodating staff. Amazing gym Cons - none to date I always stay here :)
Reviewed January 14, 2019
10.0
Exceptional
Lisa from New Zealand
Family with teens
Deluxe Room
Stayed 6 nights in January 2019
Fantastic Hotel ”
I would say I'm pretty hard to please but the Carlton Hotel delivered on every front! Fabulous adjoining rooms for our family, great location, clean and the most helpful and friendly staff. A+++
Reviewed January 14, 2019
9.2
Exceptional
Jonathon from Australia
Family with young children
Executive
Stayed 5 nights in January 2019
Great location with easy access to shopping centre and MRT”
Large spacious room with comfortable bed. Hotel made available great hand held device/phone for use which was convenient for our time out and about to get information and directions. Love the location with plenty of eating places and across the road to Raffles Shopping Complex which made easy access to Suntec City, Marina Square and MRT to Orchard Rd. We have stayed at the Carlton before and have been happy with the hotel and its friendly and helpful staff and service has always been superb.
Reviewed January 09, 2019
8.8
Excellent
Imelda from Indonesia
Family with young children
Deluxe Room
Stayed 2 nights in January 2019
Excellent”
-
Reviewed January 13, 2019
8.4
Excellent
Young from South Korea
Solo traveler
Deluxe Room
Stayed 1 night in December 2018
Superb location with big room- worth the money 👍”
Overall the hotel is located nearby the raffles city mall, surrounded by amazing buildings which includes historical raffles hotel. If you like walking, you can reach marina bay in few minutes- you can also ride mrt just right in front of the hotel. Staff members were very friendly, restaurants on the first floor was perfect. Highly recommended 👍👍
Reviewed December 29, 2018
10.0
Exceptional
Michael from Philippines
Solo traveler
Deluxe Room
Stayed 2 nights in December 2018
Best Location for everything”
Its easy to get around singapore but its more comfortable getting around if you are in the centre of almost everything. Carlton is one of those hotel which is located in the centre of mostly everything. Easy MRT and bus stops, a good variety of food establishments to choose from and a relaxing atmosphere in a vicinity that has almost everything you need.
Reviewed December 28, 2018
8.0
Excellent
Brian from Singapore
Couple
Executive
Stayed 1 night in December 2018
Confusing access cards”
The hotel was giving out 2 hotel room card keys to guest. 1 to access the elevators and the other for the room. Both keys looked identical with no label to differentiate them. Some elevators could not recognise the cards, so we had trouble accessing our room level. The room power slot could only support 1 of the cards but we kept slotting in the incorrect one because there was no indication on the card itself. It's frustrating. Please come up with a better system Carlton Hotel.
Reviewed December 27, 2018
10.0
Exceptional
Loon from Singapore
Family with teens
Premier Club
Stayed 2 nights in December 2018
Exceptional”
We enjoyed our 2 nights stayed. All the hotel staff are very friendly & helpful. The room is spacious and clean. Overall, they have excellent service, especially staff from the Premier Club Lounge. Will definitely come back and stay again in future.
Reviewed December 26, 2018
8.4
Excellent
Jeremy
Group
Deluxe Room
Stayed 1 night in December 2018
Excellent”
Location was excellent. Food can be found opposite the hotel and its in the center of city hall, bugis, dhoby ghaut MRT. Bathroom is a rather open concept with no doors into the bathroom. Only a glass door separates the showers and toilet bowl from the outside. Carpet was very dusty. Staff are polite and responsive.
Reviewed December 18, 2018
8.0
Excellent
Sekar from Indonesia
Family with young children
Executive
Stayed 2 nights in September 2018
Good location, very close to Cityhall MRT”
Visit there in my birthday and they gave a birthday cake in early morning. We can see Marina Bay from our window. Walking distance to Raffles city Mall and Cityhall MRT. Also bus stop station right infront of hotel.
Reviewed December 17, 2018
9.2
Exceptional
CARL from United Kingdom
Solo traveler
Deluxe Room
Stayed 1 night in January 2019
Lovely hotel ”
Great hotel & staff helpful good location Check in could be a bit faster with more staff other than that a great hotel
Reviewed January 12, 2019
8.4
Excellent
Maria from Australia
Couple
Deluxe Room
Stayed 2 nights in December 2018
Excellent”
Great Views, we had a great stay at this Hotel
Reviewed January 11, 2019
9.6
Exceptional
Hari from Australia
Couple
Deluxe Room
Stayed 7 nights in December 2018
Centrally located”
Pros: You are in the core of the city. Every tourist spot is walkable distance. 1) Zym has its sauna attached. great place to work out and have a sauna at the same time. 2) The lobby is good for working and always kept clean. 3) As soon as the taxi arrived at the front door, Staff took all our luggage from the boot and when we were about to take a taxi they helped to put luggage in the boot. very helpuful. Let's get to the bad Stuff. Staff needs constant reminding of coffee, creamer. Girls who answer the phone for room service are useless. They do not write your needs. I ordered coffee, creamer, and cups. it took three attempts to get all three items. You order ice and glass, you will have to make to attempts to get it. Hopefully room service staff will be trained.
Reviewed January 08, 2019
12345
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