2015
Excellent 8.1
Based on 13022 reviews

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Excellent



based on 13022 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.7
  • Food and dining 7.4
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Sook from Malaysia
Couples
Stayed one night in January 2015
First night stay in Singapore
Luxury room, cleanliness, nice location
A luxury night at Carlton Hotel!
Reviewed March 15, 2015
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SUKDEB from India
Business travelers
Premier Room
Stayed one night in March 2015
Nice Stay at The Carlton Hotel
Location, Service and comfort
I enjoyed staying at the Carlton Hotel and may revisit during next trip.
Reviewed March 15, 2015
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NIta from Indonesia
Families with young children
Deluxe Room
Stayed 2 nights in March 2015
a wonderful stay
big room, comfortable bed, and very cozy
i stayed for 2 nights, it was wonderful
Reviewed March 15, 2015
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Derrick from Singapore
Couples
Deluxe Room
Stayed one night in March 2015
Great location, comfortable rooms
Great location, comfortable rooms and accommodating staff
Reviewed March 15, 2015
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Jeremy from Singapore
Business travelers
Premier Room
Stayed 3 nights in March 2015
Good location nice rooms
Good location, view was nice
Stayed in new wing
Reviewed March 15, 2015
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HUONG from Vietnam
Business travelers
Executive
Stayed 2 nights in March 2015
Good to stay
Location
Reviewed March 15, 2015
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Alfredo from Italy
Groups
Deluxe Room
Stayed one night in March 2015
Nice hotel good location
Location , condition , staff
Reviewed March 15, 2015
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Chong from Malaysia
Business travelers
Executive
Stayed 3 nights in March 2015
High quality and Value for Money
Location, Room and Wifi
Very satisfied
Reviewed March 14, 2015
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Suzanne from Australia
Couples
Premier Club
Stayed 3 nights in March 2015
The Worst hotel we have stayed in in Singapore
Location, Cleanliness and View
We booked a Premium Club room and expected to be dazzled. However, we were disappointed. The room was fine and the view great. However, we felt the staff to be lacking in Customer Service Skills. The Club Lounge felt very unwelcoming compared to others we have stayed in in Singapore. It felt very impersonal. There werent enough staff on duty at busy times, i.e breakfast and cocktail time - only 2 so service was very slow. However, when we visited the Club Lounge in the middle of the day (quiet time)- there were 4 staff?? The breakfast was atrocious in the Club Lounge - little choice and what there was was cold. So tried the hotel Cafe the next day, plenty of choice, but again everything cold! Is it really that difficult to keep food hot!! Not worth paying the extra for the Club Lounge Facilities and benefits at this hotel.
Reviewed March 14, 2015
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Suzanne from Australia
Couples
Premier Club
Stayed 3 nights in March 2015
Worst hotel we stayed in in
Location, room, view
Reviewed March 14, 2015
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