Excellent 8.1
Based on 13015 reviews

Recent customer comments

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based on 13015 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.7
  • Food and dining 7.4
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Andrew from United Kingdom
Premier Room
Stayed 7 nights in February 2016
Singers trip
A very well positioned hotel. It's great value for money except for the club rooms. The breakfast was nothing special and we found what we saved on the cost of room we could enjoy great food else where. We also had a room with a door into the next room which was locked well but the noise that came from the room next door through this door was not good at all. Would recommend this hotel but only by booking a premier room and bearing these things in mind.
Reviewed March 02, 2016

Viet from Vietnam
Solo traveler
Deluxe Room
Stayed one night in February 2016
Short trip to Singapore
Perfect location, it is opposite to the Cityhall MRT Station so it really save your time to go out
Reviewed March 02, 2016

Alfee from China
Deluxe Room
Stayed one night in February 2016
Fair for value
Could consider re-visit if another promotion time.
Reviewed March 01, 2016

John from Canada
Stayed 2 nights in February 2016
Amazing Hotel
Beautiful hotel in a great location.
Awesome hotel - great staff, very clean, great location. I would stay here again.
Reviewed March 01, 2016

Reina from Philippines
Family with older children
Stayed 2 nights in February 2016
Great location
accessibility, comfort and value for money
We enjoy our stay at Carlton. When I go back to Singapore, il surely stay here again because it's not so expensive and it's just near the train station and mall. They also have a good variety of breakfast buffet selection. Fast check in and checkout. All in all, we love our stay. Plus the room is spacious with a fantastic city view.
Reviewed February 29, 2016

eddy from Indonesia
Deluxe Room
Stayed 2 nights in February 2016
great great and great
Reviewed February 29, 2016

andy from Malaysia
Business traveler
Deluxe Room
Stayed one night in February 2016
Extended stay
The hotel was kind enough to let us stay in the same room, the stay was great.
Reviewed February 29, 2016

Jun from Singapore
Business traveler
Premier Room
Stayed 2 nights in February 2016
Not 5 star hotel standard
comfortable bed. beautiful hotel lobby good location
it's not 5 star, not value for money
Reviewed February 29, 2016

Na from South Korea
Premier Double Room with Club Lounge Access and Free Wifi
Stayed 3 nights in February 2016
perfect location
location, size of bathroom , swimming pool
location was just perfect. decent room size and bathroom was quite big and comfort.
Reviewed February 27, 2016

Mathew from Australia
Solo traveler
Deluxe Room
Stayed 5 nights in February 2016
Wonderful Stay
Location, Clean, Comfortable
Pretty convenient as it is fairly close to MRT and shopping centre (5 minute walk). About 10-15 minute walk to bugis where you can eat at some hawker stores. Extremely clean and comfortable hotel room. Almost everything you would expect from a 5 star hotel.
Reviewed February 26, 2016


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