Excellent 8.3
Based on 549 reviews

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About this property


Centrally located on Dubai’s lively Al Maktoum Street, the Carlton Palace Hotel is a 5-star hotel within easy reach of Dubai Creek and the famous clock tower. The hotel has 212 spacious and comfortable guest rooms, each of which is decorated in traditional Arabian or Oriental style. Each room includes a sitting area, luxury bathroom, and a range of modern amenities including cable TV and high-speed internet access. There are 4 restaurants at the hotel for guests to choose from, including the hotel’s famous Lebanese restaurant with live music and belly-dancing. There is also a steakhouse, a Mediterranean restaurant, and a 24-hour international restaurant. Leisure facilities at Carlton Palace Hotel include a rooftop swimming pool, sun deck, a fully-equipped gym plus sauna, and a steam room.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Kitchenette
  • Mini bar
  • Poolside bar
  • Refrigerator
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

Land sports

  • Golf course (within 3 km)

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Arabic
  • Filipino
  • Hindi
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The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.

A tourism tax will be charged directly at the property.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 80 AED
Breakfast Charge (when not included in room rate): 75 AED
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 km
Distance to Airport: 5.0 km
Internet Usage Fee: 60 AED
Number of Bars: 2
Number of Floors: 11
Number of Restaurants: 4
Number of Rooms : 212
Time to Airport (Minutes): 15
Year Hotel Built: 1997
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type

based on 550 reviews
  • Cleanliness 8.6
  • Facilities 7.7
  • Location 8.2
  • Room comfort and quality 8.5
  • Service 8.5
  • Value for money 8.3
  • Food and dining 7.7
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