Carlton Palace Hotel
Carlton Palace Hotel
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1 Bed Room Deluxe - Bed Carlton Palace Hotel
1 Bed Room Deluxe - Bed
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Lobby Carlton Palace Hotel
Lobby
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Lobby Carlton Palace Hotel
Lobby
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Interior view Carlton Palace Hotel
Interior view
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Excellent
Location
8.1
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Carlton Palace Hotel

Excellent location
Stay in the heart of Dubai
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Excellent
From 1162 reviewsSee what guests said
8.3
Recommended by 88% of guests
Value for money8.3
Distance to city center1.0 km
Location rating8.1
Nearest airportDubai International Airport (DXB)
Distance to airport4.9 km
Has restaurantYes
  • 510 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
8.5
Excellent
Room comfort & quality
Don't miss out!20 travelers are looking at this property right now | 17 travelers have booked today.
1 Bed Room Deluxe
1 Bed Room Deluxe
...
  • City view
  • 32 m²/344 ft²
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Executive
Executive
...
  • City view
  • 32 m²/344 ft²
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Junior Suite
Junior Suite
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Superior Room with Breakfast and Lunch or Dinner
Superior Room with Breakfast and Lunch or Dinner
...
  • Non-smoking
  • Shower and bathtub
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Single Deluxe
Single Deluxe
...
  • Smoking allowed
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Single Superior
Single Superior
...
  • Smoking allowed
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Double Superior
Double Superior
...
  • Smoking allowed
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Executive Double Room
Executive Double Room
...
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    Deluxe Triple
    Deluxe Triple
    ...
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      Superior Double/Twin
      Superior Double/Twin
      ...
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        More about Carlton Palace Hotel

        More about Carlton Palace Hotel

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Arabic cuisine
        Arabic cuisine
        Vista Bar and Terrace
        5.2 kmArabic, Bar, Contemporary
        The Market Place
        5.6 kmArabic, Asian, Halal
        Al Khayma at Dubai Marine Beach Resort
        6.6 kmArabic, Halal, Lebanese
        Mediterranean cuisine
        Mediterranean cuisine
        Samad Al Iraqi Restaurant
        660 mMediterranean, Seafood
        Tajin & Tanjiah
        3.8 kmMediterranean, Moroccan
        Baku Caspian restaurant and cafe
        4.5 kmMediterranean
        Asian cuisine
        Asian cuisine
        Al Haj Bundu Khan
        220 mAsian, Halal, Pakistani
        Pistahan
        490 mAsian, Filipino
        Panda Express
        500 mAsian, Chinese, Fast food

        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (1162)Booking.com Reviews (1854)
        8.3
        Excellent
        Cleanliness8.5
        Facilities8.0
        Location8.1
        Room comfort and quality8.5
        Service8.5
        Value for money8.3
        Provided by verified guests of Agoda
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        Room type
        1 Bed Room Deluxe
        Executive
        Junior Suite
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        Showing 762 verified guest comments
        12345
        6.8
        Good
        Alqasim from Oman
        Couple
        1 Bed Room Deluxe
        Stayed 2 nights in July 2018
        Staff very kindly”
        Bed sheet not change from previous guest find hair
        Reviewed July 14, 2018
        Dear Valued Guest, Firstly, we apologize that you had a bad experience and we would like to learn more about what happened. Please send us a private message with your email and phone number so we can contact you. Thank you. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
        Responded July 15, 2018
        Carlton Palace Hotel
        9.2
        Exceptional
        Mamdouh from Saudi Arabia
        Group
        1 Bed Room Deluxe
        Stayed 1 night in June 2018
        Good place for stay ”
        I like the hotel in general but I do not like some of receptionist deal they try force me to pay 500 DH for security deposit without mention that at Agoda website or explained the reason of asking that amount. They have to rethinking about this point. Thanks!!
        Reviewed June 22, 2018
        7.6
        Very good
        Chowdhury from United Kingdom
        Solo traveler
        1 Bed Room Deluxe
        Stayed 2 nights in September 2017
        Good Hotel, Great Value !!”
        The hotel is close to the airport, and very clean. The staffs are friendly. The only criticism would be there is NO good restaurant around, you will need to travel far for quality food.
        Reviewed June 22, 2018
        7.2
        Very good
        Rholinda from Philippines
        Business traveler
        1 Bed Room Deluxe
        Stayed 6 nights in January 2018
        staffs need to be consistent”
        when i checked in they told me that since i wont be able to use my breakfast on last day, they recommend me to use it on the day when i checked in. but after checking out i found out that they still charged it to me...
        Reviewed June 19, 2018
        7.2
        Very good
        Thomas from Ireland
        Couple
        1 Bed Room Deluxe
        Stayed 1 night in June 2018
        Very good”
        Nice place but our stay was not the most enjoyable
        Reviewed June 18, 2018
        9.2
        Exceptional
        Abdul from United Arab Emirates
        Family with young children
        1 Bed Room Deluxe
        Stayed 1 night in June 2018
        Exceptional”
        Great value for money, quick response from staff, room size was good, nice swimming pool on rooftop. More options in breakfast would be great.
        Reviewed June 18, 2018
        8.0
        Excellent
        Robert from United Arab Emirates
        Family with young children
        1 Bed Room Deluxe
        Stayed 1 night in June 2018
        Value for money... but”
        While the hotel was good value for money we felt our overall experience wasn't that good. The pool was under renovation and we had no notice of this before arrival. The look and feel of the hotel was a bit dated. The rooms were not very sound proof as we could hear kids running around the hallway very loudly. Lastly the coffee at breakfast time was aweful. I would return if we needed a cheap place to stay for the night but not as nice getaway.
        Reviewed June 17, 2018
        6.8
        Good
        navid from United States
        Couple
        1 Bed Room Deluxe
        Stayed 2 nights in May 2018
        Good”
        Good location near restaurants. And 20 min walk to river walk. Room smelled like smoke (for sensitive people) even when we asked for non smoking room, and that was pretty the only downside. So if you have a sensitive nose look some where else.
        Reviewed May 31, 2018
        9.6
        Exceptional
        Colm from United Arab Emirates
        Couple
        1 Bed Room Deluxe
        Stayed 2 nights in May 2018
        Exceptional”
        Second time staying here and it was just as good as the first. I will return again because it is one of the best hotels in the city.
        Reviewed May 28, 2018
        3.6
        MAWIA from Canada
        Solo traveler
        Superior Room
        Stayed 2 nights in April 2018
        Very low customers' services hotel”
        Staff took my lakkage for checkout with my car key and my baby trolley, they bring the car put the baby trolly in the car and forgot to keep my lakkage in the car , I complete all the checkout requirement and then travel back to Abu Dhabi after 150 Km we discovered that our lakkage is not there in the car, we came back again to the hotel and found our lakkage in the locker, the man responsible from the lakkage said that he adressed the problem to the front desk, the front desk know my mobile number but they didn't call me back to returned, I escaleted the problem to the Top Mangement who promise to provide either compensation in sort of offering a night free in the future or upgrade of room, but when we called after they said such offer is not available with no care or dealt in a polite way, I can assure that the Top management of this hotel lacking customer service support that is provided in all 5 stars hotels in Dubai.
        Reviewed May 21, 2018
        Dear Valued Guest, We appreciate you taking time to share your experience and invaluable feedback. Firstly, I would like to offer our sincere apologies for your inconvenience. Our Director of Operations, Ms. Vidya Adams will reach you to discuss your stay and in order to make it right for you on your next visit with us. Assuring you of our best and looking forward to making your next visit a good experience. Sincerely, For Mr. Hosni Abdelhadi, Group Managing Director, Carlton Hotels
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        Carlton Palace Hotel
        8.0
        Excellent
        Joseph from United Arab Emirates
        Family with young children
        1 Bed Room Deluxe
        Stayed 1 night in May 2018
        80”
        Good
        Reviewed May 20, 2018
        9.2
        Exceptional
        Said from Oman
        Couple
        Executive
        Stayed 1 night in October 2017
        Exceptional”
        good hotel
        Reviewed May 17, 2018
        9.6
        Exceptional
        Said from Oman
        Couple
        1 Bed Room Deluxe
        Stayed 1 night in May 2018
        Exceptional”
        The hotel is good with buffet breakfast we enjoid
        Reviewed May 17, 2018
        9.6
        Exceptional
        saad from Saudi Arabia
        Solo traveler
        1 Bed Room Deluxe
        Stayed 2 nights in May 2018
        Good hotel”
        The hotel and staff are very good , but there is noise I do not know where is it from. Hotel still good, but sometimes you can’t feel comfort because of this noise
        Reviewed May 05, 2018
        10.0
        Exceptional
        Jo-Ann from Singapore
        Solo traveler
        Junior Suite
        Stayed 1 night in May 2018
        Excellent Place”
        Good place.
        Reviewed May 05, 2018
        3.6
        razi from Pakistan
        Business traveler
        1 Bed Room Deluxe
        Stayed 3 nights in April 2018
        There is money is everything for them. Foods Rates are very higher than market. ”
        Before reservation You should clearly tell to costomers which facilities are included with room reservation and what will be payable. And you should need improvement in your higher level staff. But your lower level staff is very cooperative and honest.
        Reviewed May 04, 2018
        8.8
        Excellent
        anton from Indonesia
        Family with teens
        1 Bed Room Deluxe
        Stayed 2 nights in December 2017
        Good View”
        Take the ocean view room
        Reviewed April 27, 2018
        8.8
        Excellent
        Atul from India
        Family with teens
        1 Bed Room Deluxe
        Stayed 3 nights in April 2018
        Excellent”
        We were a family of 10 that included 2 older children and 2 young children and the choice of this hotel proved to be an excellent value for money during our stay in Dubai. The hotel is clean and the rooms are spacious. The hotel is 20 years old but since it is well maintained, it carries a charm of it's own. The breakfast spread was good and vegetarians in our group also had choice of food. Children, especially the young ones enjoyed the well maintained swimming pool facility on the roof top. Overall, enjoyed our stay at Carlton Palace Dubai!
        Reviewed April 21, 2018
        Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
        Show more
        Carlton Palace Hotel
        9.2
        Exceptional
        Colm from United Arab Emirates
        Couple
        1 Bed Room Deluxe
        Stayed 2 nights in April 2018
        Exceptional”
        Wonderful hotel with great staff and a nice bar on the roof.
        Reviewed April 20, 2018
        8.8
        Excellent
        Mohammed from United Kingdom
        Family with young children
        1 Bed Room Deluxe
        Stayed 10 nights in April 2018
        Great Hotel With Good Breakfast & Staff”
        Stayed at the Carlton Palace for 10 nights. The hotel was nice and traditional. Not contemporary as some may like it but i would always go for traditional and detail. The rooms were big and had a big comfy bed. Staff are friendly and will help you as much as they could. Breakfast was great and had a large variety for everyone. One suggestion and improvement would be if staff could ask for tea and coffee when they sit the customers down at their tables. We were having to ask every morning for tea and coffee but having said that they were quick and friendly. Location for us was perfect, very near to supermarkets, metro, malls, and creek. We prefer the city than beach resort. Swimming pool is ok for us as we had small kids but others may find it small, but nevertheless had plenty of sun lounges and had a cafe bar. Overall a great stay and would definatley be returning again.
        Reviewed April 16, 2018
        Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
        Show more
        Carlton Palace Hotel
        12345
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