Carlton Tower Hotel

Carlton Tower Hotel

Baniyas Street, Deira, Dubai, United Arab Emirates
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The Budget Single Room Carlton Tower Hotel
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     Carlton Tower Hotel

    Carlton Tower Hotel Reviews

    7.6
    Very good
    /10
    (696 reviews)See what guests said
    8.0
    Very good

    "Good room with views of creek."

    Raymond

    -

    December 22, 2018

    7.7
    Very good service

    Things you’ll love about Carlton Tower Hotel

    Things you'll love

    • 200 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Dubai

    Excellent
    Location
    8.3
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Twin Towers Shopping Mall80 m
  • Abraj Shopping Centre170 m
  • Baniyas Square180 m
  • Baniyas Square Metro Station200 m
  • Ambest Bags240 m
  • Bastakiya300 m
  • Meydan Racecourse330 m
  • Deira Post Office350 m
  • Ku-Bu370 m
  • Polyglot Language Institute370 m
  • This property is in high demand!

    Last booked 9 hours ago

    Value for money7.5
    Distance to city center5.0 Km
    Location rating8.3
    Nearest airportDubai International Airport (DXB)
    Distance to airport5.2 km

    Rooms available at Carlton Tower Hotel

    Suite
    Suite
    ...
    • Room size: 36 m²/388 ft²
    • City view
    Enter dates to see prices
    Deluxe Room with Creek View
    Deluxe Room with Creek View
    ...
    • Room size: 27 m²/291 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    The Budget Single Room
    The Budget Single Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin Bed
    Deluxe Twin Bed
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Double Bed
    Deluxe Double Bed
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Shower
    Enter dates to see prices
    Double With Views
    Double With Views
    ...
      Enter dates to see prices
      Quadruple Standard
      Quadruple Standard
      ...
        Enter dates to see prices
        Deluxe Creek View King (sole use)
        Deluxe Creek View King (sole use)
        ...
          Enter dates to see prices
          Double Single Use Standard
          Double Single Use Standard
          ...
            Enter dates to see prices
            Have a question for Carlton Tower Hotel?

            What people love about Carlton Tower Hotel

            • 9.6
              Exceptional

              "Had a nice an comfortable stay at the hotel."

              Devendra

              |

              December 10, 2017

            • 7.6
              Very good

              "Excellent hotel in the heart of Diera."

              ATIF

              |

              September 24, 2018

            • 9.6
              Exceptional

              "The location is great especially access to public transport like the Metro that connects you to many key locations in Dubai."

              Devendra

              |

              December 10, 2017

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            More about Carlton Tower Hotel

            More about Carlton Tower Hotel

            7.6
            Very good

            "Location was the best and staff was nice to deal with."

            Syed

            |

            January 3, 2019

            An overview

            Show less

            What they offer

            7.2
            Very good

            "The best thing is the location every thing at walking distan..."

            Hussain

            |

            December 17, 2018

            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Arabic cuisine
            Arabic cuisine
            Al Khayma at Dubai Marine Beach Resort
            5.8 km Arabic, Halal, Lebanese
            The Market Place
            6.3 km Arabic, Asian, Halal
            Vista Bar and Terrace
            6.4 km Arabic, Bar, Contemporary
            American cuisine
            American cuisine
            Hardee's
            1.1 km American
            Burger King
            1.2 km American, Fast food
            The Huddle Sports Bar and Grill
            2.3 km American, Bar, Pub
            Mediterranean cuisine
            Mediterranean cuisine
            Samad Al Iraqi Restaurant
            1.5 km Mediterranean, Seafood
            Baku Caspian restaurant and cafe
            3.6 km Mediterranean
            Tajin & Tanjiah
            4.7 km Mediterranean, Moroccan

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

            Show less

            Some helpful facts

            Show less

            Reviews of Carlton Tower Hotel from real guests

            Agoda Reviews (696)
            7.6
            /
            10
            Cleanliness7.6
            Facilities7.4
            Location8.3
            Room comfort and quality7.4
            Service7.7
            Value for money7.5
            Provided by verified guests of Agoda
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            All guests (696)
            All room types

            Show reviews that mention 

            Showing 398 verified guest comments
            12345
            6.8
            Good
            Ronsen from Kuwait
            Solo traveler
            Deluxe Double Bed
            Stayed 1 night in January 2019

            A hotel at a good location ”

            It was a new experience but can't complain much. The front desk did help me get a room of my choice. The hotel rooms were old. The toilet flush broke and it wasn't flushing right, as in I had to press it down slow or it would break again. The room was not the best room but clean enough. The breakfast was a joke, as some weird combos were served. The location was super awesome and hence I feel it is ideal for a one day stay for a creek experience only.

            Reviewed January 25, 2019

            Dear Ronsen, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded January 28, 2019
            Carlton Tower Hotel
            8.0
            Excellent
            Raymond from Australia
            Couple
            Deluxe Room with Creek View
            Stayed 1 night in December 2018

            Mature Couple”

            Good room with views of creek. But windows were dirty. Comfortable room and bed .No English TV to watch but the News ,CNN & BBC. Breakfast was excellent, so much to choose from. Windows dirty in breakfast room also. Room service reasonably priced indeed. Good position for creek veiwing very interesting.and,crossing Walk to gold souk/spice souk.and more, Taxi back.

            Reviewed December 22, 2018

            Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. And I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. Once again, we highly appreciate your comments it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

            Responded December 25, 2018
            Carlton Tower Hotel
            7.2
            Very good
            ATIF from Pakistan
            Solo traveler
            Deluxe Twin Bed
            Stayed 1 night in February 2019

            Nice hotel”

            Excellent stay, nice staff

            Reviewed February 19, 2019

            Dear Mr. Atif, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie iting Front Office Manager

            Responded February 25, 2019
            Carlton Tower Hotel
            7.2
            Very good
            ATIF from Pakistan
            Solo traveler
            Deluxe Twin Bed
            Stayed 1 night in February 2019

            Nice stay as usual”

            Excellent staff, nice location

            Reviewed February 19, 2019

            Dear Atif, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded February 28, 2019
            Carlton Tower Hotel
            7.2
            Very good
            Mohamed from Singapore
            Solo traveler
            The Budget Single Room
            Stayed 4 nights in February 2019

            Old hotel need to upgrade ”

            Breakfast good 👍 location 5mim metro station . Water pressure not good .. wifi good

            Reviewed February 07, 2019

            Dear Mohamed, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded February 08, 2019
            Carlton Tower Hotel
            3.6
            Peter from Australia
            Couple
            Deluxe Double Bed
            Stayed 5 nights in September 2018

            Peter & Liudmyla Australia”

            Worse experience ever at a 4 Star hotel.After 16 hours direct flight we arrived only to find out there was no water at the hotel for us to shower ,The receptionist was very rude when i asked how come there was no water , only to tell me water will ony be available after 06am .It also takes ages to get hot water for shower and have to turn on the hotwater tab for over an hour if any at all, The shower is poorly desinged and by the time you finish shower the shower room floor is flooded.They cleaners are very unprofessional , most times gives us just one towel or non at all though we booked in as couple.The location except close to the airport is very bad , also the Thai club on the ground floor of the hotel make it look like a place to hunt for prostitutes .Prostitutes storm the hotel after 10pm to look or trade for men and they give couples dirty look when they see a man with pretty wife or partner.The In a nutshell will never ever recommend this hotel to anybody ,.

            Reviewed October 05, 2018
            9.6
            Exceptional
            Devendra from India
            Family with teens
            Deluxe Twin Bed
            Stayed 6 nights in December 2017

            Great Value”

            Had a nice an comfortable stay at the hotel. The rooms could do with a little upgrade though. The location is great especially access to public transport like the Metro that connects you to many key locations in Dubai. Lots of places to shop in the vicinity including the City Center. The staff at the hotel.were very helpful right from the front desk, housekeeping and the travel desk. Contact Hanif at the travel desk for your tours etc. The breakfast spread was good too and was part of our room tariff. All in all we had a good stay here.

            Reviewed December 10, 2017

            Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

            Responded December 19, 2017
            Carlton Tower Hotel
            8.0
            Excellent
            Abdelhamid from United States
            Couple
            Deluxe Double Bed
            Stayed 4 nights in August 2017

            Nice hotel ”

            Nice hotel, about 3 minutes walking to Bynias metro station, I give it 3 stars hotel. Room and bathroom are clean. Many restaurants and shopping store around Bynias metro station. I recommend the hotel for the tourist people.

            Reviewed August 06, 2017

            Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

            Responded August 07, 2017
            Carlton Tower Hotel
            8.0
            Excellent
            Iqbal from Pakistan
            Family with young children
            Deluxe Double Bed
            Stayed 1 night in March 2016

            Location, classic hotel.”

            Location is very good,stunning creek view, shopping, restaurants. Sports channel recommended, specially cricket channel, planning to stay more but only move to other hotel due to cricket World Cup channel is not available.

            Reviewed March 28, 2016

            Dear Mr. Iqbal., Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

            Responded May 06, 2018
            Carlton Tower Hotel
            7.2
            Very good
            Abbas from Maldives
            Business traveler
            Deluxe Twin Bed
            Stayed 6 nights in February 2019

            very good location and reputable hotel”

            location was very good, right in front of the creek and near to nice coffee shops and many restaurants. bit old hotel but still in very good condition.

            Reviewed February 26, 2019

            Dear Abbas, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded February 28, 2019
            Carlton Tower Hotel
            8.8
            Excellent
            Ramon from United Arab Emirates
            Couple
            Deluxe Double Bed
            Stayed 1 night in February 2019

            Niki the front desk was so unfriendly.Did not apologize,insisted what she wanted.No customer service”

            The hotel ambiance is great.location is good. Staff are good except for Niki the front desk.food from buffet is just ok.facilities is good as well.

            Reviewed February 16, 2019

            Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. And I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. Once again, we highly appreciate your comments it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting

            Responded February 18, 2019
            Carlton Tower Hotel
            7.6
            Very good
            Syed from Australia
            Family with young children
            Deluxe Room with Creek View
            Stayed 7 nights in December 2018

            Everything was good, except for the hotel furnitures”

            Hotel's furnitures were very old. The furniture in our room got scratch marks and was quite old. House keeping wasn't up to the mark when it comes to making up the room. We stayed here for 1 week. Location was the best and staff was nice to deal with.

            Reviewed January 03, 2019

            Dear Mr. Syed, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. And I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. Once again, we highly appreciate your comments it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded January 04, 2019
            Carlton Tower Hotel
            6.4
            Good
            ESTHER from Tanzania
            Family with young children
            Deluxe Twin Bed
            Stayed 1 night in December 2018

            Good”

            Location is good, staff are very good but the rest are just satisfactory. Dubai was cold during our stay and water in the bathroom was not warm enough and there is no room to regulate it. You need to call for help whenever you want to switch on cattle in your room... the rest were ok.

            Reviewed January 02, 2019

            Dear Ms. Esther, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. And I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. Once again, we highly appreciate your comments it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded January 08, 2019
            Carlton Tower Hotel
            10.0
            Exceptional
            arun from United Arab Emirates
            Couple
            Deluxe Room with Creek View
            Stayed 1 night in July 2018

            Exceptional”

            Its an amazing hotel and the creek view is just mind blowing. The services are good and the facilities too are great. dint try any food so not sure about the restaurant. Will recommend it to anyone who prefers a peaceful and luxury stay. There are nearby restaurants where you can try different cuisines and the Dubai dhow (boat) service (very cheap) is close by and the metro station too is very near. Best stay so far

            Reviewed July 23, 2018

            Dear Sir/Madam, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded October 30, 2018
            Carlton Tower Hotel
            7.2
            Very good
            Hussain from Saudi Arabia
            Business traveler
            Deluxe Double Bed
            Stayed 1 night in November 2018

            Fabulous location”

            the best thing is the location every thing at walking distance, nice breakfast and night club

            Reviewed December 17, 2018

            Dear Mr. Hussain, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded December 17, 2018
            Carlton Tower Hotel
            7.2
            Very good
            Nuhash from Australia
            Family with teens
            Deluxe Room with Creek View
            Stayed 7 nights in February 2019

            Carlton tower review”

            The staff were amazing. Very friendly and helpful however, the room we stayed at smelt like cigarette for 3 nights.

            Reviewed February 15, 2019

            Dear Nuhash, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded February 18, 2019
            Carlton Tower Hotel
            9.2
            Exceptional
            ADEL from Kuwait
            Business traveler
            Deluxe Room with Creek View
            Stayed 2 nights in January 2019

            Exceptional”

            Special thanks and appreciation to Mr. Rami and his Egyptian colleague (I beg your pardon for I don’t recall his name) of the Reception for their warm hospitality and valuable assistance.

            Reviewed January 22, 2019

            Dear Adel, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded January 22, 2019
            Carlton Tower Hotel
            9.6
            Exceptional
            Mohammed from Saudi Arabia
            Business traveler
            Deluxe Double Bed
            Stayed 1 night in January 2019

            Excellent location, friendly staff, great services and facilities ”

            Special thanks to Ms Su , the Thai housekeeper , for her great services and attitude.

            Reviewed January 20, 2019

            Dear Mr. Mohammed, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybi Iting Front Office Manager

            Responded January 21, 2019
            Carlton Tower Hotel
            8.4
            Excellent
            Abdul from Pakistan
            Business traveler
            Deluxe Double Bed
            Stayed 4 nights in November 2018

            Excellent”

            Every Thing is ok but just cleaning room and adding the staff like soap, sleepers , daily water, Comb we have to ask daily, its not good,

            Reviewed January 15, 2019

            Dear Guest, Thank you for choosing to stay at The Carlton Tower Hotel Also, we appreciate you for taking the time to give invaluable feedback. I would like to offer our sincere apologies for any inconvenience. I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. I would like to assure you that the necessary improvements and action will be taken to ensure this will not occur in the future. We hope to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded January 15, 2019
            Carlton Tower Hotel
            10.0
            Exceptional
            Abdiasis from Sweden
            Solo traveler
            The Budget Single Room
            Stayed 2 nights in January 2019

            Exceptional”

            No

            Reviewed January 08, 2019

            Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

            Responded January 08, 2019
            Carlton Tower Hotel
            12345
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            |Very good 7.6
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            • Excellent location
            • The Dubai Mall
            • Baniyas Square Metro Station is within 0.2 km