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Carlton Tower Hotel
Carlton Tower Hotel
Carlton Tower Hotel
Carlton Tower Hotel
Carlton Tower Hotel
Carlton Tower Hotel
Carlton Tower Hotel

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7.5

Very good

1,041 reviews

1,041 reviews

View17
Housekeeping14
Breakfast6

Very quick service, staff was very kind and helpful.

Mohsin
- Mar 1, 2022
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Choco Nuts

50 m

Twin Towers Shopping Mall

80 m

Choitrams

120 m

Abraj Shopping Centre

170 m

Jesco

170 m

Popular landmarks
Dubai Creek

970 m

The Dubai Mall

8.1 km

Dubai Aquarium & Underwater Zoo

8.3 km

Burj Khalifa

8.4 km

The Dubai Fountain

8.6 km

Closest landmarks
Deira Post Office

350 m

Inter-Fitness

390 m

Souk Al Bahar

440 m

Jebel Ali Golf Resort & Spa

440 m

Al Manal Center

450 m

Carlton Tower Hotel

Baniyas Street, Deira, Dubai, United Arab Emirates - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Deira, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Dubai

Front desk [24-hour]

Airport transfer

Excellent view

240 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

BBQ facilities

This property is in high demand!

6 travelers have booked today.

Value for money7.4
Distance to city center5.0 Km
Location rating8.3
Nearest airportDubai International Airport (DXB)
Distance to airport6.1 km

Rooms available at Carlton Tower Hotel

Deluxe Room with Creek View
...
  • Room size: 27 m²/291 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
The Budget Single Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite City View
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Double City View
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
Junior Suite
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Junior Suite with Creek View
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
single city view
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Single Deluxe City View
...
  • Room size: 170 m²/1830 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Carlton Tower Hotel?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Carlton Tower Hotel?

Carlton Tower Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Carlton Tower Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 36 AED per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Carlton Tower Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Carlton Tower Hotel. There's an additional charge of 50 AED for adults and 68 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Carlton Tower Hotel?

Carlton Tower Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Carlton Tower Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Carlton Tower Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Carlton Tower Hotel?

On-site venues and convenient event services make Carlton Tower Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Carlton Tower Hotel?

Carlton Tower Hotel does permit smoking in some areas and is not 100% smoke-free.

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Explore the Neighborhood

What people love about Carlton Tower Hotel

  • 10

    Exceptional
    Staff 

    "Very quick service, staff was very kind and helpful."

    Mohsin

    |

    March 1, 2022

  • 9.2

    Exceptional

    "Fast check in."

    Habib

    |

    March 1, 2022

  • 9.2

    Exceptional
    Staff 

    "Helpful staff specially Mr Faizan at Reception."

    Habib

    |

    March 1, 2022

Property ranking|Compared to 3,364 Dubai properties
See All Ranks
Location score
8.3/10
Room comfort score
7.4/10
Value for money score
7.4/10
Service score
7.6/10
Better than
96
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
94
%
of Dubai properties
Better than
94
%
of Dubai properties
Overall rating:

7.5

Very good
1,041 reviews
Cleanliness
7.4
Facilities
7.2
Location
8.3
Read all reviews >
What travelers say they love:
Excellent location near to metro and city center.
ATIF from United Arab Emirates
Business traveler
More about Carlton Tower Hotel

More about Carlton Tower Hotel

Carlton Tower Hotel

Carlton Tower Hotel is the perfect choice for travelers who want to take in the sights and sounds of Dubai. Experience an urban escape in Dubai with a stay at Carlton Tower Hotel, with its exceptional location right in the city center. Carlton Tower Hotel puts numerous activities at your fingertips, with its convenient location just 8.4 km from the Burj Khalifa.
At Carlton Tower Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by Carlton Tower Hotel makes it easy to plan your day trips, sightseeing, and more around Dubai.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Carlton Tower Hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Carlton Tower Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Carlton Tower Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Carlton Tower Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms, bar and nightclub. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Carlton Tower Hotel offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the massage, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Carlton Tower Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Dubai! Be sure to visit The Dubai Fountain located 8.5 km away, an item on every checklist of those who travel to Dubai. Find that special item or souvenir that will commemorate your trip to Dubai at The Dubai Mall located 8.0 km away.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 96% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Dubai.

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Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Housekeeping

20 mentions

Breakfast

16 mentions

Internet

10 mentions

Swimming Pool

8 mentions

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Latvian
  • Malay
  • Nepali
  • Russian
  • Thai
  • Ukrainian

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

La marguerite

  • Cuisine: Asian, European, Indian
  • Menu: Buffet, A-la-carte
Location
Baniyas Street, Deira, Dubai, United Arab Emirates
Excellent
Location

8.3

Airports

  • Dubai International Airport (DXB)
    6.1 km 28 min drive
  • Sharjah International Airport (SHJ)
    22.3 km 38 min drive

Public transportation

  • Baniyas Square Metro Station
    240 m 6 min walk
  • Deira Bus Station
    540 m 8 min walk

Hospital or clinic

  • Medeor 24x7 Hospital
    1.1 km

Shopping

  • The Dubai Mall
    8.1 km

Convenience store

  • Circle K
    2.4 km 10 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Dubai Creek
    970 m
  • The Dubai Mall
    8.1 km
  • Dubai Aquarium & Underwater Zoo
    8.3 km
  • Burj Khalifa
    8.4 km
  • The Dubai Fountain
    8.6 km
  • Wild Wadi Waterpark
    18.5 km
  • Burj Al Arab
    18.6 km
  • Ski Dubai
    19.9 km
  • Dubai Miracle Garden
    23.9 km
  • Atlantis Aquaventure Waterpark
    23.9 km

Nearby landmarks

  • Choco Nuts
    50 m
  • Twin Towers Shopping Mall
    80 m
  • Choitrams
    120 m
  • Abraj Shopping Centre
    170 m
  • Jesco
    170 m
  • Baniyas Square
    180 m
  • kuwaiti supermarket
    220 m
  • Baniyas Square Metro Station
    240 m
  • Ambest Bags
    240 m
  • Deira Post Office
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge
Others
  • The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:30

Getting around

  • Airport transfer fee100 AED
  • Distance from city center5.0 Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)50 AED
  • Daily Internet/Wi-Fi fee50 AED

The property

  • Number of restaurants3
  • Number of rooms 158

Parking

  • Daily parking fee36 AED

Reviews of Carlton Tower Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.4
Facilities7.2
Location8.3
Room comfort and quality7.4
Service7.6
Value for money7.4
High score for Dubai
Rating
9+ Exceptional (103)
8-9 Excellent (92)
7-8 Very Good (118)
6-7 Good (69)
<6 Below Expectation (135)
Time of the year
Mar - May (118)
Jun - Aug (110)
Sep - Nov (139)
Dec - Feb (150)
All guests (1,041)
All room types
All languages

Shows reviews that mention

Showing 517 verified guest comments
12345
7.7
Very good
Mary from Australia
Couple
Deluxe Room with Creek View
Stayed 3 nights in June 2014

Quick stop over”

Cheap by Dubai standards very clean and good staff

Carlton Tower Hotel is an older hotel and once it would have been classed a 4 star now it is a very good 3 star hotel by Dubai standards. While not over the top glitz the hotel is very clean, our suite had a great view of the Creek and was newly refurbished. The bed was very comfortable, the linen good and the amenities provided where of a good quality. The buffet breakfast has plenty of choice including eggs freshly cooked to your liking. Dubai Mall is a 30 dh taxi ride away and the airport about the same. If you want flashy the Carlton Tower is probably not for you but value for money it is an excellent choice. I would happily stay again as I enjoy the Creek location and loved watching the dhows coming and going

Reviewed June 30, 2014

See room deals

9.7
Exceptional
Natalie from Australia
Solo traveler
Deluxe Twin Bed
Stayed 2 nights in October 2011

excellent location, superior service.”

rooms totally new, spacious and quiet.

Excellent Hotel. Service was superb from the front desk, to the concierge, room service etc. Rooms have been totally renovated and ooze style. Beds super comfortable. Eventhough this hotel is classed as a 4 star it has everything that you would expect from a 5 star down to hotel stationary in the room, full mini bar, tea/coffee making facilties, 24 hour room service, toiletries, large plasma, in room safe, dry cleaning service, buffet restaurant, sports bar and lobby coffee/light snacks restaurant. I totally enjoyed my stay at this hotel and would highly recommend it. The hotel is located in Deira City near the gold souk and 15 minutes from the airport and around 30 mins from Jumeriah Beach. There is a huge shopping mall (fantastic!) around 3km from the hotel - Deira City.

Reviewed October 12, 2011

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9.3
Exceptional
Valencia from United States
Solo traveler
Deluxe Room with Creek View
Stayed 1 night in January 2015

An upgraded experience”

The creek view, the excellent service, the beautiful clean room

Our stay was wonderful, could not have wished for a better hotel. I will definitely stay there again if I can make it back to Dubai. Very friendly and helpful staff, we called 3 times prior to booking and the operator was happy to answer all of our questions. We parked our car prior to check in and didn't make it back to check in until later that night, the check in process was smooth and they brought our bags to the room from the trunk of the car. We couldn't believe how nice and clean the room was for the price and we even had a view of the Burj Kalifah. The location was much more convenient than the hotel we stayed in the previous night. I'm rating the food a 3 because that seems neutral and appropriate since we didn't eat there.

Reviewed February 04, 2015

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9.7
Exceptional
Supreet from India
Business traveler
Deluxe Double Bed
Stayed 1 night in September 2012

best in its location”

room interiors

the best room and reasonbly priced in its location. very good food and hospitality. the price was reasonble would love to make a long term contract if i get a chance since i keep visiting dubai. the hotel used to smell very good too. the toilet was quite spacious and the toilatteries were of good quality. the staff was quite helpful from the junior most to the senior most staff.

Reviewed September 13, 2012

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10.0
Exceptional
Mohammed from Saudi Arabia
Couple
Deluxe Double Bed
Stayed 3 nights in August 2019

Top Choice ”

The hotel is in the heart of the Baniyas Square, Deira, with great Greek view, exceptional location. I booked for 5 nights, and amended to only 3 nights, because of an emergency case to go home, in this occasion, I would express my thanks and appreciations to the duty staff, specially Ms Mary, Ms Rose and Mr. James, for their great support, help and communication with Agoda.com to accept the amendment. I also, appreciate the efforts of the Agoda.com for Their coordination and communication with hotel in this regard.

Reviewed August 17, 2019

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Dear Mohammed, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded August 19, 2019
Carlton Tower Hotel
9.3
Exceptional
Michael from Netherlands
Group
Deluxe Double Bed
Stayed 1 night in July 2012

Convenient location, great value”

Location, value, pool

stayed here as part of a long stop-over in dubai. the hotel was conveniently located between airport (8 minute drive) and the business district (15 minute drive). also, two metro stops are within walking distance. the location makes that dubai marina is quite far. the view on dubai creek is great, and the gold and spice souk are only 10 minutes walking. the only negative point is the lack of nice restaurants in the vicinity, but this could also be due to the ramadan. would stay here again!

Reviewed July 30, 2012

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8.0
Excellent
Kin from Singapore
Business traveler
Deluxe Double Bed
Stayed 1 night in March 2010

Carlton Tower Dubai”

Close to airport;cosy rooms;great for long transits more than 12 hours.
Furnishings are a little dated. Hotel can be spruced up further.

Carlton Tower Hotel is situated close to the airport and offers good value for money accomodation. It is especially ideal for travellers who have long transits (more than 12 hours) and need a comfortable place to rest before catching their next flight out rather than waiting/staying at the airport.

Reviewed April 09, 2010

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10.0
Exceptional
zubin from India
Solo traveler
The Budget Single Room
Stayed 7 nights in November 2017

Prestigious 4* property within budget and good location.”

Very good rooms with good modern facilities, free wifi, swimming pool, spa and also restaurants good location at the creek and near to metro. All good go for it. It's very good hotel, it's one of the heritage Carlton group hotels and at the same time its within budget.

Reviewed November 28, 2017

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Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded December 02, 2017
Carlton Tower Hotel
9.2
Exceptional
Shahzad
Solo traveler
Deluxe Double Bed
Stayed 2 nights in December 2018

Better Choice”

Carlton tower was a much better choice although the hotel is old but it has been kept in very good condition

Reviewed May 01, 2019

See room deals

Dear Shahzad, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded May 06, 2019
Carlton Tower Hotel
9.6
Exceptional
Devendra from India
Family with teens
Deluxe Twin Bed
Stayed 6 nights in December 2017

Great Value”

Had a nice an comfortable stay at the hotel. The rooms could do with a little upgrade though. The location is great especially access to public transport like the Metro that connects you to many key locations in Dubai. Lots of places to shop in the vicinity including the City Center. The staff at the hotel.were very helpful right from the front desk, housekeeping and the travel desk. Contact Hanif at the travel desk for your tours etc. The breakfast spread was good too and was part of our room tariff. All in all we had a good stay here.

Reviewed December 10, 2017

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Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded December 19, 2017
Carlton Tower Hotel
8.0
Excellent
Wael from Lebanon
Solo traveler
The Budget Single Room
Stayed 4 nights in February 2014

Close to shopping areas & train station”

Facing Dubai Creek, Easy Access to Public Transport, Near to City Center

Hotel mid range. Rooms are neat & clean, medium sized. No free wifi in the rooms only in public areas. Concierge doesn't have any information about UAE, or Dubai. Loud music from the disco was annoying, & keeps you awake from 3am. Metro Station is just 5 mins away just behind the hotel. Walking distance to deira & to shk naif souq. Gold souk is 1 stop away at the interchange.

Reviewed February 23, 2014

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8.4
Excellent
Tim from Kuwait
Solo traveler
Deluxe Room Creek View
Stayed 2 nights in December 2017

Remains a good value choice for Dubai”

Confirming previous reviews. Good location on the Deira Creek and very close to the Metro, good facilities, excellent staff. Can be a little noisy from nightclub but higher floors OK. Overall welcoming, comfortable and good value for Dubai.

Reviewed December 06, 2017

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Dear Mr Timothy Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded December 08, 2017
Carlton Tower Hotel
8.4
Excellent
Turkha from Singapore
Couple
Deluxe Room with Creek View
Stayed 5 nights in December 2017

Staff were very accomodating ! Restaurants were clean & good. But rooms look dated !”

Pros: Location. Staff were very good & did their best to make sure we had a good stay. Restaurants were clean & price was very competitive for a hotel. Cons: Rooms look quite old & jaded. Probably due a refurbishment & minor renovation. TV Channels are pathetic, given that Dubai has pretty much all the international channels available for broadcast, it was quite disappointing that we had just 1 English channel showing English movies/programmes & even that channel wasn't great.

Reviewed December 23, 2017

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Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded January 07, 2018
Carlton Tower Hotel
10.0
Exceptional
Zameer from United Kingdom
Business traveler
Deluxe Double Bed
Stayed 3 nights in September 2009

Carlton Tower Dubai”

The hotel is located in a vibrant part of the city, the views are wonderful, food is superb, the staff are excellent.
I cannot fault this hotel.

I have stayed here many times,even whilst it was being thoroughly renovated. The hotel is in a great location of the city, there is plenty of shops around the hotel, a wide choice of restaurants, its good value for money. I would rate this hotel as a 5 star, and not a 4 star! I would recommend this hotel to anyone who wishes to stay in the city side of Dubai.

Reviewed September 24, 2009

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8.8
Excellent
Douglas from Germany
Couple
Deluxe Room with Creek View
Stayed 7 nights in November 2017

First time in Dubai experience”

Hotel location was excellent, 11th floor room with view of creek was absolutely brilliant, superb location for transport links, metro, abra and reasonably priced taxis. Like previous guests, we found that the hotel is old and tired and requires upgrading, repairs to rooms were left messy, not nice to look at, reception staff were not the most friendly of staff :-( bellboys(Sunday & Joseph) restaurant staff and housemaids/men were very friendly and helpful. The most helpful of all was the tourist guide Mr Haneef, we had a few problems with excursions which we had privately booked online, and he went the extra mile phoning around and getting the problems resolved so that we could enjoy our days out, even down to arranging taxis in the evening and to the airport on our last day.

Reviewed November 19, 2017

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Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded November 19, 2017
Carlton Tower Hotel
10.0
Exceptional
arun from United Arab Emirates
Couple
Deluxe Room with Creek View
Stayed 1 night in July 2018

Exceptional”

Its an amazing hotel and the creek view is just mind blowing. The services are good and the facilities too are great. dint try any food so not sure about the restaurant. Will recommend it to anyone who prefers a peaceful and luxury stay. There are nearby restaurants where you can try different cuisines and the Dubai dhow (boat) service (very cheap) is close by and the metro station too is very near. Best stay so far

Reviewed July 23, 2018

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Dear Sir/Madam, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded October 30, 2018
Carlton Tower Hotel
9.6
Exceptional
Simon from Netherlands
Couple
Deluxe Twin Bed
Stayed 2 nights in November 2019

Comfy beds and friendly staff ”

We were traveling through Dubai to another country and stayed here for 2 days. The beds slept really great and helped us a lot with getting rid of our jetlag. The staff was very friendly and helped us get an early morning taxi back to the airport. Overall the hotel is a bit outdated, but the hygiene is good.

Reviewed November 11, 2019

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Dear Simon, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded November 12, 2019
Carlton Tower Hotel
8.0
Excellent
olly from United Kingdom
Couple
Deluxe Room with Creek View
Stayed 8 nights in June 2019

great hotel ....BUT ”

this is a great hotel with a great location and views ( creek view room. ) of the burj khalifa and dubai creek . The rooms are a good size and clean , but a little worn . Breakfast is adequate and has great staff looking after you . The only MAJOR downside is the pool area which should be their best asset ,but is is in need of some maintenance and the so called lifeguard who does very little except hiding in the cool of the gym ,Also better make sure you can swim because he would never know if you drowned .. they used to offer food and drink at the pool and although you can still get it, it is not offered . they also used to have a bar area after the pool shut but that has stopped .. The other bad point is the pool hours ,after a hot day it would be nice to have a swim and a drink looking at the wonderful views in the evening but the pool area shuts at 7pm , Also do not get the door/concierge staff to get a taxi as they call their friends in who then try to con you ..

Reviewed July 01, 2019

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Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. And I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. Once again, we highly appreciate your comments it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded July 01, 2019
Carlton Tower Hotel
8.3
Excellent
Abdolreza from Iran
Business traveler
Deluxe Double Bed
Stayed 2 nights in June 2011

everything was good”

restourant was good

7 floor is new but 9 floor is very old.This hotel situated in business street, near to many bank and some smal mall like as day to day and many Iranian restourant.The swimming pool is at 2nd floor and not so nice,but the gim was better than the swimmingpool. the breakfast was good. The lobby of this hotel is not nice at all in compair of other 4 star hotel in dubai.

Reviewed June 19, 2011

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8.3
Excellent
Frank from United Kingdom
Business traveler
Stayed 5 nights in August 2009

Carlton Tower Hotel Dubai”

Staff, Bedroom, AC, Swimming Pool, Locality and View
Breakfast

The hotel is extremely well placed and near all activity in Dubai, the staff are friendly except for the night manager who was not helpful in trying to book us in slightly early. As soon as day shift arrived they booked us in 4 hours early so the room had been available. I would return to that hotel.

Reviewed August 11, 2009

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