7.7
Very good
28.8% this month
/10
(2,541 reviews)See what guests said
View15
Housekeeping13
Breakfast5
See map
8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Choco Nuts 50 m
Twin Towers Shopping Mall 80 m
Choitrams 120 m
Abraj Shopping Centre 170 m
Jesco 170 m
Baniyas Square 180 m
kuwaiti supermarket 220 m
Baniyas Square Metro Station 240 m
Ambest Bags 240 m
Deira Post Office 350 m
Nearby landmarks
Dubai Creek 970 m
The Dubai Mall 8.1 km
Dubai Aquarium & Underwater Zoo 8.31 km
Burj Khalifa 8.45 km
The Dubai Fountain 8.61 km
Wild Wadi Waterpark 18.53 km
Burj Al Arab 18.62 km
Ski Dubai 19.95 km
Dubai Miracle Garden 23.89 km
Atlantis Aquaventure Waterpark 23.94 km
Carlton Tower Hotel

"Good location for Dubai Creek, metro line and the Souqs"

Sean - February 29, 2020
The Budget Single Room Carlton Tower Hotel
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Lobby Carlton Tower Hotel
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Free Wi-Fi

Carlton Tower Hotel

Baniyas Street, Deira, Dubai, United Arab Emirates - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
Close to Dubai Creek
Within 970 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 240 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Dubai

  • Free Wi-Fi in all rooms!

Cheaper than 96% of all properties in Dubai in the last 24 hoursCompared to 2,523 Dubai properties at Agoda for various dates
Value for money7.6
Distance to city center5.0 Km
Location rating8.3
Nearest airportDubai International Airport (DXB)
Distance to airport6.1 km

Rooms available at Carlton Tower Hotel

Deluxe Room with Creek View
...
  • Room size: 27 m²/291 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
The Budget Single Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite City View
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 1 king bed
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Other
...
  • Room size: 170 m²/1830 ft²
Enter dates to see prices
Single Deluxe
...
  • Room size: 182 m²/1959 ft²
Enter dates to see prices
Single Deluxe
...
  • Room size: 182 m²/1959 ft²
Enter dates to see prices
Single Deluxe
...
  • Room size: 182 m²/1959 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Carlton Tower Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Carlton Tower Hotel?

Carlton Tower Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Carlton Tower Hotel has a car park available for guests. Parking is available for a fee of 36 AED per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Carlton Tower Hotel?

Carlton Tower Hotel does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Carlton Tower Hotel

  • 9.6
    Exceptional

    "Had a nice an comfortable stay at the hotel."

    Devendra

    |

    December 10, 2017

  • 7.6
    Very good

    "Excellent hotel in the heart of Diera."

    ATIF

    |

    September 23, 2018

  • 8.0
    Very good
    Location

    "Good location would recommend to all"

    fatima

    |

    February 7, 2020

Property ranking|Compared to 2,523 Dubai properties
See all rankings
Cheapest price score
Location score
8.3/10
Room comfort score
7.4/10
Service score
7.8/10
Better than
96
%
of Dubai properties
Better than
92
%
of Dubai properties
Better than
90
%
of Dubai properties
Better than
88
%
of Dubai properties
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Overall rating:
7.7
Very good
896 reviews
Cleanliness
7.6
Facilities
7.4
Location
8.3
Read all reviews >
What travelers say they love:
A very nice hotel with perfect view of Dubai Creek.
Josephine from United Arab Emirates
Family with young children
More about Carlton Tower Hotel

More about Carlton Tower Hotel

The first international standard, 4-star hotel to grace the shores of Deira Creek, Carlton Tower Hotel was inaugurated by the late HH Sheikh Rashid Bin Saeed Al Maktoum in 1977. Since then, the Carlton Tower Hotel has been providing visitors to Dubai luxurious hospitality and delicious cuisine for over 30 years. The spacious rooms and suites, matched by modern amenities, make for a comfortable, relaxing stay in the heart of the city. Just 10 minutes away from Dubai International Airport and within easy reach of the commercial and business district, this well-appointed hotel has been a popular choice with business visitors and tourists right from the beginning. Famous throughout the city for its multi-national restaurants serving up the best of authentic Greek, Lebanese, Indian, Russian, and continental cuisine, guests will be spoilt for choice come meal time with a superb menu complimented by an extensive and reasonably priced wine list. Whatever the reason for your stay, Carlton Tower Hotel will make it a good one.

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Most talked about facilities

Housekeeping
20 mentions
Breakfast
16 mentions
Internet
10 mentions
Swimming Pool
8 mentions

What they offer

8.4
Excellent
Staff 

"The chef and valet parking people were excellent."

Ejaz

|

December 5, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Buffet

Restaurants on site

La marguerite
Cuisine:Asian, European, Indian
Menu:Buffet, A-la-carte

Nearby restaurants

Arabic cuisine
Arabic cuisine
Al Khayma at Dubai Marine Beach Resort
5.8 km Arabic, Halal, Lebanese
The Market Place
6.3 km Arabic, Asian, Halal
Vista Bar and Terrace
6.4 km Arabic, Bar, Contemporary
Mediterranean cuisine
Mediterranean cuisine
Samad Al Iraqi Restaurant
1.5 km Mediterranean, Seafood
Baku Caspian restaurant and cafe
3.6 km Mediterranean
Tajin & Tanjiah
4.7 km Mediterranean, Moroccan
Asian cuisine
Asian cuisine
Danial Restaurant
80 m Asian, Halal, Indian
Delhi Darbar
850 m Asian, Chinese, Halal
Minato
930 m Asian, Japanese, Sushi

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Carlton Tower Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (896)Booking.com Reviews (1645)
7.7
/
10
Cleanliness7.6
Facilities7.4
Location8.3
Room comfort and quality7.4
Service7.8
Value for money7.6
High score for Dubai
Rating
9+ Exceptional (96)
8-9 Excellent (83)
7-8 Very Good (113)
6-7 Good (64)
<6 Below Expectation (106)
Time of the year
Mar - May (89)
Jun - Aug (108)
Sep - Nov (131)
Dec - Feb (134)
All guests (896)
All room types
All languages

Show reviews that mention 

Showing 462 verified guest comments
12345
7.7
Very good
Mary from Australia
Couple
Deluxe Room with Creek View
Stayed 3 nights in June 2014

Quick stop over”

Cheap by Dubai standards very clean and good staff

Carlton Tower Hotel is an older hotel and once it would have been classed a 4 star now it is a very good 3 star hotel by Dubai standards. While not over the top glitz the hotel is very clean, our suite had a great view of the Creek and was newly refurbished. The bed was very comfortable, the linen good and the amenities provided where of a good quality. The buffet breakfast has plenty of choice including eggs freshly cooked to your liking. Dubai Mall is a 30 dh taxi ride away and the airport about the same. If you want flashy the Carlton Tower is probably not for you but value for money it is an excellent choice. I would happily stay again as I enjoy the Creek location and loved watching the dhows coming and going

Reviewed June 30, 2014
9.7
Exceptional
Natalie from Australia
Solo traveler
Deluxe Twin Bed
Stayed 2 nights in October 2011

excellent location, superior service.”

rooms totally new, spacious and quiet.

Excellent Hotel. Service was superb from the front desk, to the concierge, room service etc. Rooms have been totally renovated and ooze style. Beds super comfortable. Eventhough this hotel is classed as a 4 star it has everything that you would expect from a 5 star down to hotel stationary in the room, full mini bar, tea/coffee making facilties, 24 hour room service, toiletries, large plasma, in room safe, dry cleaning service, buffet restaurant, sports bar and lobby coffee/light snacks restaurant. I totally enjoyed my stay at this hotel and would highly recommend it. The hotel is located in Deira City near the gold souk and 15 minutes from the airport and around 30 mins from Jumeriah Beach. There is a huge shopping mall (fantastic!) around 3km from the hotel - Deira City.

Reviewed October 12, 2011
9.3
Exceptional
Valencia from United States
Solo traveler
Deluxe Room with Creek View
Stayed 1 night in January 2015

An upgraded experience”

The creek view, the excellent service, the beautiful clean room

Our stay was wonderful, could not have wished for a better hotel. I will definitely stay there again if I can make it back to Dubai. Very friendly and helpful staff, we called 3 times prior to booking and the operator was happy to answer all of our questions. We parked our car prior to check in and didn't make it back to check in until later that night, the check in process was smooth and they brought our bags to the room from the trunk of the car. We couldn't believe how nice and clean the room was for the price and we even had a view of the Burj Kalifah. The location was much more convenient than the hotel we stayed in the previous night. I'm rating the food a 3 because that seems neutral and appropriate since we didn't eat there.

Reviewed February 04, 2015
9.7
Exceptional
Supreet from India
Business traveler
Deluxe Double Bed
Stayed 1 night in September 2012

best in its location”

room interiors

the best room and reasonbly priced in its location. very good food and hospitality. the price was reasonble would love to make a long term contract if i get a chance since i keep visiting dubai. the hotel used to smell very good too. the toilet was quite spacious and the toilatteries were of good quality. the staff was quite helpful from the junior most to the senior most staff.

Reviewed September 13, 2012
10.0
Exceptional
Mohammed from Saudi Arabia
Couple
Deluxe Double Bed
Stayed 3 nights in August 2019

Top Choice ”

The hotel is in the heart of the Baniyas Square, Deira, with great Greek view, exceptional location. I booked for 5 nights, and amended to only 3 nights, because of an emergency case to go home, in this occasion, I would express my thanks and appreciations to the duty staff, specially Ms Mary, Ms Rose and Mr. James, for their great support, help and communication with Agoda.com to accept the amendment. I also, appreciate the efforts of the Agoda.com for Their coordination and communication with hotel in this regard.

Reviewed August 17, 2019

Dear Mohammed, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded August 19, 2019
Carlton Tower Hotel
9.3
Exceptional
Michael from Netherlands
Group
Deluxe Double Bed
Stayed 1 night in July 2012

Convenient location, great value”

Location, value, pool

stayed here as part of a long stop-over in dubai. the hotel was conveniently located between airport (8 minute drive) and the business district (15 minute drive). also, two metro stops are within walking distance. the location makes that dubai marina is quite far. the view on dubai creek is great, and the gold and spice souk are only 10 minutes walking. the only negative point is the lack of nice restaurants in the vicinity, but this could also be due to the ramadan. would stay here again!

Reviewed July 30, 2012
8.0
Excellent
Kin from Singapore
Business traveler
Deluxe Double Bed
Stayed 1 night in March 2010

Carlton Tower Dubai”

Close to airport;cosy rooms;great for long transits more than 12 hours.
Furnishings are a little dated. Hotel can be spruced up further.

Carlton Tower Hotel is situated close to the airport and offers good value for money accomodation. It is especially ideal for travellers who have long transits (more than 12 hours) and need a comfortable place to rest before catching their next flight out rather than waiting/staying at the airport.

Reviewed April 09, 2010
10.0
Exceptional
zubin from India
Solo traveler
The Budget Single Room
Stayed 7 nights in November 2017

Prestigious 4* property within budget and good location.”

Very good rooms with good modern facilities, free wifi, swimming pool, spa and also restaurants good location at the creek and near to metro. All good go for it. It's very good hotel, it's one of the heritage Carlton group hotels and at the same time its within budget.

Reviewed November 28, 2017

Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded December 02, 2017
Carlton Tower Hotel
9.2
Exceptional
Shahzad
Solo traveler
Deluxe Double Bed
Stayed 2 nights in December 2018

Better Choice”

Carlton tower was a much better choice although the hotel is old but it has been kept in very good condition

Reviewed May 01, 2019

Dear Shahzad, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded May 06, 2019
Carlton Tower Hotel
9.6
Exceptional
Devendra from India
Family with teens
Deluxe Twin Bed
Stayed 6 nights in December 2017

Great Value”

Had a nice an comfortable stay at the hotel. The rooms could do with a little upgrade though. The location is great especially access to public transport like the Metro that connects you to many key locations in Dubai. Lots of places to shop in the vicinity including the City Center. The staff at the hotel.were very helpful right from the front desk, housekeeping and the travel desk. Contact Hanif at the travel desk for your tours etc. The breakfast spread was good too and was part of our room tariff. All in all we had a good stay here.

Reviewed December 10, 2017

Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded December 19, 2017
Carlton Tower Hotel
8.0
Excellent
Wael from Lebanon
Solo traveler
The Budget Single Room
Stayed 4 nights in February 2014

Close to shopping areas & train station”

Facing Dubai Creek, Easy Access to Public Transport, Near to City Center

Hotel mid range. Rooms are neat & clean, medium sized. No free wifi in the rooms only in public areas. Concierge doesn't have any information about UAE, or Dubai. Loud music from the disco was annoying, & keeps you awake from 3am. Metro Station is just 5 mins away just behind the hotel. Walking distance to deira & to shk naif souq. Gold souk is 1 stop away at the interchange.

Reviewed February 23, 2014
8.4
Excellent
Tim from Kuwait
Solo traveler
Deluxe Room Creek View
Stayed 2 nights in December 2017

Remains a good value choice for Dubai”

Confirming previous reviews. Good location on the Deira Creek and very close to the Metro, good facilities, excellent staff. Can be a little noisy from nightclub but higher floors OK. Overall welcoming, comfortable and good value for Dubai.

Reviewed December 06, 2017

Dear Mr Timothy Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded December 08, 2017
Carlton Tower Hotel
8.4
Excellent
Turkha from Singapore
Couple
Deluxe Room with Creek View
Stayed 5 nights in December 2017

Staff were very accomodating ! Restaurants were clean & good. But rooms look dated !”

Pros: Location. Staff were very good & did their best to make sure we had a good stay. Restaurants were clean & price was very competitive for a hotel. Cons: Rooms look quite old & jaded. Probably due a refurbishment & minor renovation. TV Channels are pathetic, given that Dubai has pretty much all the international channels available for broadcast, it was quite disappointing that we had just 1 English channel showing English movies/programmes & even that channel wasn't great.

Reviewed December 23, 2017

Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded January 07, 2018
Carlton Tower Hotel
10.0
Exceptional
Zameer from United Kingdom
Business traveler
Deluxe Double Bed
Stayed 3 nights in September 2009

Carlton Tower Dubai”

The hotel is located in a vibrant part of the city, the views are wonderful, food is superb, the staff are excellent.
I cannot fault this hotel.

I have stayed here many times,even whilst it was being thoroughly renovated. The hotel is in a great location of the city, there is plenty of shops around the hotel, a wide choice of restaurants, its good value for money. I would rate this hotel as a 5 star, and not a 4 star! I would recommend this hotel to anyone who wishes to stay in the city side of Dubai.

Reviewed September 24, 2009
8.8
Excellent
Douglas from Germany
Couple
Deluxe Room with Creek View
Stayed 7 nights in November 2017

First time in Dubai experience”

Hotel location was excellent, 11th floor room with view of creek was absolutely brilliant, superb location for transport links, metro, abra and reasonably priced taxis. Like previous guests, we found that the hotel is old and tired and requires upgrading, repairs to rooms were left messy, not nice to look at, reception staff were not the most friendly of staff :-( bellboys(Sunday & Joseph) restaurant staff and housemaids/men were very friendly and helpful. The most helpful of all was the tourist guide Mr Haneef, we had a few problems with excursions which we had privately booked online, and he went the extra mile phoning around and getting the problems resolved so that we could enjoy our days out, even down to arranging taxis in the evening and to the airport on our last day.

Reviewed November 19, 2017

Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded November 19, 2017
Carlton Tower Hotel
10.0
Exceptional
arun from United Arab Emirates
Couple
Deluxe Room with Creek View
Stayed 1 night in July 2018

Exceptional”

Its an amazing hotel and the creek view is just mind blowing. The services are good and the facilities too are great. dint try any food so not sure about the restaurant. Will recommend it to anyone who prefers a peaceful and luxury stay. There are nearby restaurants where you can try different cuisines and the Dubai dhow (boat) service (very cheap) is close by and the metro station too is very near. Best stay so far

Reviewed July 23, 2018

Dear Sir/Madam, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded October 30, 2018
Carlton Tower Hotel
9.6
Exceptional
Simon from Netherlands
Couple
Deluxe Twin Bed
Stayed 2 nights in November 2019

Comfy beds and friendly staff ”

We were traveling through Dubai to another country and stayed here for 2 days. The beds slept really great and helped us a lot with getting rid of our jetlag. The staff was very friendly and helped us get an early morning taxi back to the airport. Overall the hotel is a bit outdated, but the hygiene is good.

Reviewed November 11, 2019

Dear Simon, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

Responded November 12, 2019
Carlton Tower Hotel
8.0
Excellent
olly from United Kingdom
Couple
Deluxe Room with Creek View
Stayed 8 nights in June 2019

great hotel ....BUT ”

this is a great hotel with a great location and views ( creek view room. ) of the burj khalifa and dubai creek . The rooms are a good size and clean , but a little worn . Breakfast is adequate and has great staff looking after you . The only MAJOR downside is the pool area which should be their best asset ,but is is in need of some maintenance and the so called lifeguard who does very little except hiding in the cool of the gym ,Also better make sure you can swim because he would never know if you drowned .. they used to offer food and drink at the pool and although you can still get it, it is not offered . they also used to have a bar area after the pool shut but that has stopped .. The other bad point is the pool hours ,after a hot day it would be nice to have a swim and a drink looking at the wonderful views in the evening but the pool area shuts at 7pm , Also do not get the door/concierge staff to get a taxi as they call their friends in who then try to con you ..

Reviewed July 01, 2019

Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. And I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. Once again, we highly appreciate your comments it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

Responded July 01, 2019
Carlton Tower Hotel
8.3
Excellent
Abdolreza from Iran
Business traveler
Deluxe Double Bed
Stayed 2 nights in June 2011

everything was good”

restourant was good

7 floor is new but 9 floor is very old.This hotel situated in business street, near to many bank and some smal mall like as day to day and many Iranian restourant.The swimming pool is at 2nd floor and not so nice,but the gim was better than the swimmingpool. the breakfast was good. The lobby of this hotel is not nice at all in compair of other 4 star hotel in dubai.

Reviewed June 19, 2011
8.3
Excellent
Frank from United Kingdom
Business traveler
Stayed 5 nights in August 2009

Carlton Tower Hotel Dubai”

Staff, Bedroom, AC, Swimming Pool, Locality and View
Breakfast

The hotel is extremely well placed and near all activity in Dubai, the staff are friendly except for the night manager who was not helpful in trying to book us in slightly early. As soon as day shift arrived they booked us in 4 hours early so the room had been available. I would return to that hotel.

Reviewed August 11, 2009
12345
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