Carlton Tower Hotel

Carlton Tower Hotel

Al-Shuhada Street p.o.Box 26950-13130 Safa, Kuwait City Center, Kuwait, Kuwait
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Standard Double or Twin Room Carlton Tower Hotel
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     Carlton Tower Hotel

    Guest reviews

    6.8
    Good
    /10
    (257 reviews)See what guests said
    8.8
    Excellent

    "I had a good stay at CT."

    Dennis

    -

    March 5, 2018

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    This property is in high demand!

    Last booked 3 hours ago

    Very good
    Location
    7.6
    See map
    Very good location
    Nearby
    Popular
  • Al-Hogal Travels50 m
  • Kuwait Bookshop220 m
  • Al-Muzaini Exchange280 m
  • Al-Ghanim Travel380 m
  • National Assembly Building420 m
  • Kuwait City Post Office480 m
  • UAE Exchange530 m
  • National Museum630 m
  • Popular Traditional Museum650 m
  • Planetarium650 m
  • Value for money7.1
    Distance to city center0.5 Km
    Location rating7.6
    Nearest airportKuwait International Airport (KWI)
    Distance to airport14.1 km
    Select your room
    Standard Suite
    Standard Suite
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed
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    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds and 1 king be...
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    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Partial sea view
    • 2 single beds
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    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
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    Classic Double Room
    Classic Double Room
    ...
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      Deluxe Room
      Deluxe Room
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        Standard Room - Double NRF - Breakfast
        Standard Room - Double NRF - Breakfast
        ...
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          Room
          Room
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            Standard Double Room (double bed)
            Standard Double Room (double bed)
            ...
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              Deluxe Room - Double
              Deluxe Room - Double
              ...
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                What people love about the property

                • 8.0
                  Very good

                  "Carlton Tower Hotel is good to spend one or two night."

                  Abdullah

                  |

                  October 17, 2017

                • 6.0
                  Review score

                  "Very good hotel close to Mubarkiya souq"

                  Sayed

                  |

                  June 8, 2016

                • 8.8
                  Excellent

                  "It was clean, quiet and everything worked well."

                  Dennis

                  |

                  March 5, 2018

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                More about Carlton Tower Hotel

                More about Carlton Tower Hotel

                5.6
                Review score

                "Overall its good hotel for short stay"

                jaber

                |

                July 12, 2017

                An overview

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                What they offer

                7.2
                Very good

                "Good hotel location near to market clean small park"

                Wael

                |

                June 20, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (257)Booking.com Reviews (656)
                Cleanliness6.9
                Facilities5.4
                Location7.6
                Room comfort and quality6.9
                Service6.8
                Value for money7.1
                Provided by verified guests of Agoda
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                All guests (257)
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                Showing 198 verified guest comments
                12345
                8.4
                Excellent
                Ivan from Bulgaria
                Group
                Standard Double or Twin Room
                Stayed 2 nights in December 2018
                Good stay in a definetely a nice hotel”
                I liked almost everything there. Central location in Kuwait City, short walking distance to the beach promenade and one of the major bus stops in the city. Not far even to the Kuwait Towers, the nice mall area etc. Room have everything one needs - comfortable beds, nice bathroom, tv, fast wi-fi, fridge, nice view from the window. Breakfast is good too. And most important - value for the money as the hotel price is unbeatable for the comfort you get.
                Reviewed January 26, 2019
                4.4
                Mahomed from United Kingdom
                Family with teens
                Standard Double or Twin Room
                Stayed 7 nights in December 2018
                Very old needs renovation ”
                No gym no spa Not 4* Location good Bed and duvet needs changing. Think the haven’t changed for so many years If you want kettle or iron you have to call reception. Bring your own teabags milk and sugar as hotel didn’t give us!
                Reviewed January 12, 2019
                4.8
                Vinod from United Arab Emirates
                Business traveler
                Standard Double or Twin Room
                Stayed 2 nights in November 2018
                AWFUL STAFF- RECEPTIONIST”
                The hotel was OK but very disappointing staff, PARTICULARLY RECEPTIONIST, who gave wrong info for breakfast timing between 7 to 11 am, when it was upto 10am only. I stayed 2 days, on second day I went to have breakfast at 10:10am, it was closed, I asked her, she was not ready to accept her mistake saying she is there for 5 years, that means a person who is there for 5 years, cannot make mistake?? Instead she call me (a guest) a LIAR. The customer service goes for FULL TOSS. No manners. Tried to contact manager, but he is NEVER available. Least they could have done is offerred some breakfast after all this, since I am Diabetic and had already taken medicine before breakfast, and had to eat something soon. BUT NO, I had to get dressed up and go outside to have breakfast which took 30 mins and was dangerous for me being Diabetic, sugar levels rise.
                Reviewed December 03, 2018
                5.2
                Jericho from Philippines
                Business traveler
                Deluxe Twin Room
                Stayed 1 night in October 2018
                Above average”
                Upon check in they inform us that they are not accepting local guest unless it is a family. Luckily, we have another residence from other GCC and finally they allow us to check in. Property should notify their guest in advanced about their policy. The property is already old and even if you turn off the AC it is still cold. They don't also provide slippers, bottle water, no coffee/tea, no kettle inside the room. Lastly, the key card of the room is not working and the maintenance couldn't fix it.
                Reviewed October 16, 2018
                9.6
                Exceptional
                Kenneth from United States
                Solo traveler
                Standard Double or Twin Room
                Stayed 4 nights in January 2017
                Good value, great location”
                Great location and for that, it was a great value. Burger King and Pizza Hut were just outside the hotel. Worst thing about the hotel was the eyesore building right next to it, which obstructed what would have otherwise been an incredible view from my room. Can't blame the hotel for that. The room was large and clean and the staff was helpful and very polite. I would definitely stay there again, and would recommend this hotel to anyone.
                Reviewed January 28, 2017
                6.4
                Good
                Vinod from United Arab Emirates
                Business traveler
                Standard Double or Twin Room
                Stayed 1 night in April 2018
                Good Location”
                I will recommend this hotel to only business travelers since location is very central, nearby to market, bus stand and in the heart of city. Not suitable for families though, as staff is hardly helpful and breakfast also not up to the mark. The rooms are Ok but not outstanding.
                Reviewed June 10, 2018
                8.0
                Excellent
                Abdullah from United States
                Group
                Standard Double or Twin Room
                Stayed 1 night in October 2017
                Great Location and Value of Money”
                Carlton Tower Hotel is good to spend one or two night. it is an old hotel, nothing special, and no luxury. However, they are still keeping neat and clean. I had twin bedroom, and the room size was fine. if you have a car, you might face a problem finding a parking lot at night.
                Reviewed October 17, 2017
                4.4
                Thunyakarn from Thailand
                Couple
                Standard Double or Twin Room
                Stayed 3 nights in July 2017
                Pls be carefull it was Really bed service and reception”
                First,When i did check in here i already prepare all of documents (civil ID,passport,original visa,copied married cert) i did check in with 3 others hotel before never got any problem ,but the lady reception here she denied me for check in until I ask to talk with manager. Lucky to me that he was there on that day when he saw all document he just asked me to relax then tell someone to take me to the room After, that lady never say any sorry or smile even check out time Second,I book for 2people but everything in the room to be prepare for only one person. There is only one bottle of drinking water (330ml) I booked to stay here for 3nights when I asked for more water they said 1bottle per check in And there is no facility that show in agoda (no hair dryer,no coffee maker,no mini bar,no ironing) Such a nightmare here
                Reviewed July 28, 2017
                8.8
                Excellent
                José from Spain
                Solo traveler
                Standard Double or Twin Room
                Stayed 1 night in December 2016
                expensive”
                I found it so expensive, but in a country with no hostel was the only easy option. I hope to find something else if they want more tourism. Not for backpacking budget but I knew where I was going, only for testing.
                Reviewed January 26, 2017
                8.0
                Excellent
                imtiaz from India
                Business traveler
                Standard Double or Twin Room
                Stayed 2 nights in January 2017
                Very good property”
                i booked this hotel through Agoda and the price was very competitive , the property is well maintained and have professional staff i would recommend this to any business traveller from around the world as well as for Families.
                Reviewed January 07, 2017
                8.0
                Excellent
                Phanidhar from Kuwait
                Solo traveler
                Standard Double or Twin Room
                Stayed 17 nights in May 2016
                Excellent value for money”
                Room is a little small but cozy and clean. Bathroom is clean and of a decent size. Beds and pillows are cozy and allow for good sleep. Satellite TV is basic with BBC News and a couple of english movie channels and a bollywood channel. Wi-fi is very slow. Staff are helpful. One thing to note is that they really crank up the A/C, that most of the time you need to keep the thermostat at low or switch it off as it gets really cold. Have not tried their breakfast. All in all, excellent value for money for some one on a business trip or a solo traveler though the amenities are basic.
                Reviewed June 02, 2016
                2.0
                Jonas from Philippines
                Solo traveler
                Standard Double or Twin Room
                Stayed 1 night in July 2018
                Disappointed”
                The staff said they only allow tourists and couple with marriage certificates. They don’t allow solo kuwait residents. I am a filipino holding a kuwait residency/civil ID. I was disappointed. I went to a different hotel in Salmiya and they have admitted me to stay one night. Rude staff also in this hotel. They didn’t refund my agoda booking.
                Reviewed July 07, 2018
                4.0
                Hussain from Saudi Arabia
                Group
                Standard Double or Twin Room
                Stayed 2 nights in April 2018
                Two nights”
                The hotel is dirty and the breakfast is horrible also the parking is small area and crowded. We waited for more than 30 nints to take our car out it was blocked by others and they didn’t taken the key from him” he was sleeping “ they waked him up
                Reviewed April 15, 2018
                7.2
                Very good
                Wael from Bahrain
                Couple
                Standard Double or Twin Room
                Stayed 1 night in June 2018
                Very good”
                good hotel location near to market clean small park
                Reviewed June 20, 2018
                2.0
                HAN from United States
                Business traveler
                Standard Double or Twin Room
                Stayed 2 nights in March 2018
                territble place”
                bugs bed...dirty room.....receptionist is terrible...shuttle bus so dusty and dirty seems like they haven't clean the shuttle for decades. very dissappointed with the trip.
                Reviewed April 10, 2018
                8.8
                Excellent
                Dennis from United States
                Solo traveler
                Standard Double or Twin Room
                Stayed 3 nights in February 2018
                Excellent”
                I had a good stay at CT. It was clean, quiet and everything worked well. It has a decent location and the #13 bus from the airport stops very close by so I used it in both directions.
                Reviewed March 05, 2018
                8.0
                Excellent
                Ki from South Korea
                Business traveler
                Standard Double or Twin Room
                Stayed 5 nights in February 2017
                Budget hotel”
                good for the money
                Reviewed February 18, 2017
                10.0
                Exceptional
                MOHAMED from India
                Business traveler
                Standard Double or Twin Room
                Stayed 1 night in November 2016
                good”
                good location and staffs. very clean rooms.
                Reviewed December 06, 2016
                8.0
                Excellent
                Chan from Malaysia
                Business traveler
                Standard Double or Twin Room
                Stayed 7 nights in January 2015
                Location Downtown ”
                Location / Clean / Convinient
                Reviewed February 23, 2015
                9.7
                Exceptional
                Ahmed from Egypt
                Couple
                Standard Double or Twin Room
                Stayed 1 night in December 2014
                Excellent”
                staff, room size, quiet
                great
                Reviewed December 04, 2014
                12345
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                Carlton Tower Hotel
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                • Very good location
                • Souk Al Mubarakiya
                • KPTC Main Bus Station is within 1.13 km