CASA CHUKUM - Hotel Boutique
CASA CHUKUM - Hotel Boutique
Lobby, CASA CHUKUM - Hotel Boutique in Bacalar
Facilities, CASA CHUKUM - Hotel Boutique in Bacalar
Garden, CASA CHUKUM - Hotel Boutique in Bacalar
Swimming pool, CASA CHUKUM - Hotel Boutique in Bacalar
View, CASA CHUKUM - Hotel Boutique in Bacalar

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9.5Exceptional

935 reviews

935 reviews

Location 9.9
Service 9.6
Cleanliness 9.5
Value for money 9.5
Facilities 9.3
See map

9.9Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Fuerte de San Felipe
500 m
Cocalitos
1.7 km
Chetumal International Airport
20.6 km
Corozal Airport
33.5 km
Orange Walk Airport
73.5 km

CASA CHUKUM - Hotel Boutique

3rd Avenue / corner of the 28th street, Mario Villanueva Madrid, Bacalar, Mexico, 77930 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mario Villanueva Madrid part of Bacalar, this property puts you close to attractions and interesting dining options. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Game room

Front desk [24-hour]

Check-in/out [express]

Value for money9.5
Distance to city center0.3 km
Location rating9.9

Rooms available at CASA CHUKUM - Hotel Boutique

Queen Room with Garden View
...
  • Room size: 23 m²/248 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
King Room with Balcony
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Double Room with Garden View
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Premium Room, 1 Queen Bed, Non Smoking, Garden View
...
  • Room size: 22 m²/237 ft²
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 24 m²/258 ft²
  • 2 single beds
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    Does CASA CHUKUM - Hotel Boutique offer an option for contactless check-in and check-out?

    At CASA CHUKUM - Hotel Boutique, visitors can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

    How long do visitors typically stay at CASA CHUKUM - Hotel Boutique?

    Verified past guests that have stayed at CASA CHUKUM - Hotel Boutique had an average nightly stay of 2 nights at this property.

    What is the verified guest review consensus about CASA CHUKUM - Hotel Boutique's breakfast?

    74.0% of our past visitor assessments have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for CASA CHUKUM - Hotel Boutique down in the review section.

    What is the verified guest review consensus about CASA CHUKUM - Hotel Boutique's swimming pool?

    75.0% of our verified customer reviews have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for CASA CHUKUM - Hotel Boutique down in the review section.

    What is the verified guest review consensus about CASA CHUKUM - Hotel Boutique's coffee?

    100.0% of our past guest assessments have given an optimistic appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for CASA CHUKUM - Hotel Boutique down in the review section.

    What is the verified guest review consensus about CASA CHUKUM - Hotel Boutique's wellness amenities?

    91.0% of our verified customer reviews have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for CASA CHUKUM - Hotel Boutique down in the review section.

    What is the verified guest review consensus about CASA CHUKUM - Hotel Boutique's pet services?

    60.0% of our past customer evaluations have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for CASA CHUKUM - Hotel Boutique down in the review section.

    What is the average rating that verified Solo travelers' have given to CASA CHUKUM - Hotel Boutique?

    Verified solo travelers that have stayed at this property have given CASA CHUKUM - Hotel Boutique an average rating of 9.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Families with young children have given to CASA CHUKUM - Hotel Boutique?

    Verified families with young children that have stayed at this property have given CASA CHUKUM - Hotel Boutique an average rating of 9.5. You can look up more complete customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Group travelers have given to CASA CHUKUM - Hotel Boutique?

    Verified group travelers that have stayed at this property have given CASA CHUKUM - Hotel Boutique an average rating of 9.5. You can check out more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

    What time is check-in and check-out at CASA CHUKUM - Hotel Boutique?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.

    Is breakfast offered at CASA CHUKUM - Hotel Boutique?

    Start your days right, with the buffet breakfast options featured at CASA CHUKUM - Hotel Boutique.

    What people love about CASA CHUKUM - Hotel Boutique

    • 10

      Exceptional
      Cleanliness

      "So so clean and fresh."

      Paul

      |

      April 5, 2022

    • 10

      Exceptional
      Staff 

      "This hotel is not only super stylish, clean, unique and in a great location, the owners and staff are super sweet and friendly."

      Kait

      |

      April 20, 2021

    • 10

      Exceptional
      Cleanliness

      "The rooms are also very nice and clean, the beds super comfy and the breakfast rich."

      Leonie

      |

      August 18, 2021

    Property ranking|Compared to 265 Bacalar properties
    Value for money score
    9.5/10
    Location score
    9.9/10
    Service score
    9.6/10
    Cleanliness score
    9.5/10
    Better than
    99
    %
    of Bacalar properties
    Better than
    99
    %
    of Bacalar properties
    Better than
    99
    %
    of Bacalar properties
    Better than
    99
    %
    of Bacalar properties
    More about CASA CHUKUM - Hotel Boutique

    More about CASA CHUKUM - Hotel Boutique

    CASA CHUKUM - Hotel Boutique

    The range of services provided by CASA CHUKUM - Hotel Boutique ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Bacalar.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.


    Dining and things to do

    Start your vacation days in the best possible way. Your mornings at CASA CHUKUM - Hotel Boutique begin with a complimentary breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
    CASA CHUKUM - Hotel Boutique promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the solarium. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.


    Reasons to stay here

    Rooms here are cheaper than 99% of accommodations in the city.
    This hotel scores higher than 99% of the city's accommodations on value for money
    Past guests rate facilities here higher than 99% of the city's accommodation.

    Show less

    Amenities and facilities

    Exceptional
    Facilities

    9.3

    Languages spoken
    • English
    • Italian
    • Spanish
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Game room
    • Garden
    • Solarium
    • Swimming pool [outdoor]
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Breakfast [free]
    • Restaurants
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Elevator
    • Food delivery
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Family room
    Access
    • Allergy-free rooms
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Shuttle service
    • Taxi service

    Location

    3rd Avenue / corner of the 28th street, Mario Villanueva Madrid, Bacalar, Mexico, 77930
    Exceptional
    Location

    9.9

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-12 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Distance from city center0.3 km
    • Travel time to airport (minutes)30
    The property
    • Number of rooms 17
    • Room voltage110
    • Year property opened2019

    Reviews of CASA CHUKUM - Hotel Boutique from real guests

    Provided by verified guests of Agoda
    9.5
    Exceptional
    Location9.9
    Service9.6
    Cleanliness9.5
    Value for money9.5
    Facilities9.3
    High score for Bacalar
    Rating
    9+ Exceptional (8)
    8-9 Excellent (1)
    7-8 Very Good (0)
    6-7 Good (1)
    <6 Below Expectation (0)
    Showing 10 verified guest comments
    12
    10.0
    Exceptional
    Paul from United States
    Couple
    Deluxe King Room
    Stayed 3 nights in March 2022

    Family warmth in Paradise!”

    Beautiful boutique hotel. Serene inner garden with pool. The giant tree in the garden is beautiful. Hammocks to take deep fat naps. Rooftop deck with a great view of the sunset from the elevated crows nest platform. I enjoyed a great sunset with my fiancé from there. Best part of the hotel is the cleanliness. So so clean and fresh. Location comes a close second. A block from the laguna. Few more blocks to the central square. Blocks from all the great nightlife. Walked everywhere within minutes. they can also help with booking the local tours. The owners are also operators. They are wonderful people including there staff. Would stay again without hesitation.

    Reviewed April 05, 2022
    10.0
    Exceptional
    Madelaine from Canada
    Couple
    Queen Room with Garden View
    Stayed 4 nights in February 2022

    We loved our stay in Bacalar and Casa Chukum.”

    Casa Chukum is full of thoughtful details that really enhance the charm of visiting Bacalar as a whole. The garden and rooftop outdoor spaces are lovely, water and tea are available, the pool is refreshing, the interiors are creatively curated and the staff, owner and her family are helpful and welcoming while allowing you to enjoy and explore at your own pace. The location is fantastic - near the lake access (unfortunately the main municipal balneario was closed due to renovation during our visit), a short walk to the town center and fort and most importantly close to so much great food! Masa Madre is not to be missed! The one downside is the hostel next door keeps super loud bass music going into the early hours in the morning. Once you close all your doors the noise reduction is pretty good, but earplugs might be needed for some people. A white noise app took care of it for me. The space was clean, stylish, comfortable and from arrival to checkout was filled with those little touches that make for a memorable stay. We absolutely recommend Casa Chukum for your Bacalar visit.

    Reviewed February 16, 2022
    10.0
    Exceptional
    Leonie from Germany
    Couple
    King Room with Balcony
    Stayed 2 nights in August 2021

    Best Service ever!”

    We spent 2 nights at Casa Chukum and Deboah, the hotel owner, was the best! She helped us so much in organizing, answered every question patiently and provided outstanding and super friendly service! The rooms are also very nice and clean, the beds super comfy and the breakfast rich. We totally can recommend!!!

    Reviewed August 18, 2021
    10.0
    Exceptional
    Kait from Mexico
    Couple
    Deluxe King Room
    Stayed 2 nights in April 2021

    Best Experience !!”

    This hotel is not only super stylish, clean, unique and in a great location, the owners and staff are super sweet and friendly. I never usually write reviews, but this was such a great overall experience, I had too! Casa Chukum is a wonderful perfect place to stay in Bacalar!

    Reviewed April 20, 2021
    10.0
    Exceptional
    Isabella from United States
    Couple
    King Room with Balcony
    Stayed 2 nights in November 2020

    Best service!”

    This hotel is clean and modern, but by far the best part about it is the amazing service. The people who run it are incredibly helpful and kind. I would recommend this place to anyone staying in Bacalar.

    Reviewed November 30, 2020
    12
    This is a popular property. Don't miss out!

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