Casa del Rio Melaka Hotel

Casa del Rio Melaka Hotel

88 Jalan Kota Laksamana, Malacca City Center, Malacca, Malaysia, 75200
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Deluxe Lago Casa del Rio Melaka Hotel
Deluxe Lago
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    Interior view Casa del Rio Melaka Hotel
    Interior view Casa del Rio Melaka Hotel
    Swimming pool [outdoor] Casa del Rio Melaka Hotel
    Deluxe Lago Casa del Rio Melaka Hotel
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    Exterior view Casa del Rio Melaka Hotel

    Guest reviews

    8.9
    Excellent
    /10
    (1495 reviews)See what guests said
    9.2
    Exceptional

    "Hotel location is very near Jonker Street and river cruise."

    JUITA

    -

    January 14, 2019

    9.2
    Exceptional cleanliness
    Recommended by 97% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Malacca

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Exceptional
    Location
    9.6
    See map
    Exceptional location - 40 meters from city center
    Popular neighborhood
    Nearby
    Popular
  • Baba-Nonya Heritage Museum160 m
  • Malacca River Cruise160 m
  • Jonker Street200 m
  • Maritime Museum220 m
  • Architecture Museum230 m
  • History & Ethnography Museum240 m
  • Queen Victor's Fountain250 m
  • Melaka Clock Tower260 m
  • Cheng Ho Cultural Museum260 m
  • Islamic Museum260 m
  • Value for money8.3
    Distance to city center1 km
    Location rating9.6
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport8.0 km
    Select your room
    9.2
    Exceptional
    Room comfort & quality
    Deluxe Lago
    Deluxe Lago
    ...
    • Room size: 50 m²/538 ft²
    • Courtyard view
    • 1 queen bed or 2 single bed...
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    Presidential Suite
    Presidential Suite
    ...
    • Room size: 192 m²/2067 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 131 m²/1410 ft²
    • River view
    • 2 single beds and 1 king be...
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    Deluxe River
    Deluxe River
    ...
    • Room size: 50 m²/538 ft²
    • River view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Studio King Room
    Studio King Room
    ...
    • Room size: 61 m²/657 ft²
    • Courtyard view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    River Suite
    River Suite
    ...
    • Room size: 109 m²/1173 ft²
    • River view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    Cheng Ho Suite
    Cheng Ho Suite
    ...
    • Room size: 131 m²/1410 ft²
    • River view
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 131 m²/1410 ft²
    • River view
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 109 m²/1173 ft²
    • River view
    Enter dates to see prices
    Deluxe Triple Lago
    Deluxe Triple Lago
    ...
    • Non-smoking
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    Have a question for Casa del Rio Melaka Hotel?

    What people love about the property

    • 8.8
      Excellent

      "The hotel is exceptional in its location and style."

      ROSS

      |

      January 13, 2019

    • 8.8
      Excellent

      "Value for money, cozy and easy access to most attractions."

      AIHONG

      |

      September 29, 2018

    • 10.0
      Exceptional

      "The AirCon was perfect my room (202) and kept me so very close comfortable during my 2 day stay."

      Chris

      |

      May 18, 2018

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    More about Casa del Rio Melaka Hotel

    More about Casa del Rio Melaka Hotel

    5.6
    Review score

    "Overall - lovely rooms, great location, otherwise old/tired/..."

    Joanna

    |

    January 4, 2019

    An overview

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    What they offer

    9.6
    Exceptional

    "Cozy, clean and comfortable - we always looked forward to co..."

    Marsha

    |

    October 8, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (1495)Booking.com Reviews (369)
    8.9
    /
    10
    Cleanliness9.2
    Facilities8.7
    Location9.6
    Room comfort and quality9.2
    Service9.1
    Value for money8.3
    Provided by verified guests of Agoda
    All languages
    All guests (1495)
    All room types

    Show reviews that mention 

    Showing 1316 verified guest comments
    12345
    10.0
    Exceptional
    Caroline from Indonesia
    Family with young children
    Deluxe River
    Stayed 1 night in September 2018
    Worth it!”
    It's a great experienced. We enjoyed our short holiday in every second because the staff were so helpful, the hotel was neat and clean, so vintage and I loved it so much, 2-3 mins walking distance to the food street (there are so many choices) and the restaurant itself has a tasty breakfast. Thank you and sure to come back again.
    Reviewed February 15, 2019
    Dear Caroline, Thank you for taking your time for providing us with your review We are delighted to hear that you have had an enjoyable stay with us especially on our breakfast and locaiton We will definitely be reviewing the highlighted issue with our team for future improvements. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded February 25, 2019
    Casa del Rio Melaka Hotel
    9.6
    Exceptional
    Wan from Malaysia
    Family with young children
    Deluxe Lago
    Stayed 1 night in February 2019
    Everything good about the hotel”
    A very nice check in system. U don't have to Q. U will be served with ginger sherbet while waiting for the key room next to the very nice fountain at the lobby area. The room is really looking heritage. With a nice smell from the candle burner inside the room. I really like the room balcony facing the river and fountain. Just like little Venice of Malaysia. The balcony is really stunning with a romantic candle lamp and nice & comfort sofa. I really like this hotel. A very nice lady welcoming me at the inhouse SPA. Will come back to this hoyel.
    Reviewed February 13, 2019
    Dear Wan, Thank you for taking your time for providing us with your review We are delighted to hear that you have an enjoyable stay with us especially on our location and rooms. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded February 14, 2019
    Casa del Rio Melaka Hotel
    8.4
    Excellent
    Andrzej from Australia
    Family with young children
    Deluxe River
    Stayed 3 nights in December 2018
    Loved our stay but bit overpriced”
    Loved our stay here. Our room was spacious and beautiful. Staff were friendly and service were prompt. Loved the location right next to the touristy areas to check out. Food and dessert was good. The pool area was a big let down - not enough loungers and it just feels ‘old’. Pool bar was empty with nothing happening. Really loved our stay but feel that it is overpriced. Had our laundry done and holey moley it is ridiculously priced.
    Reviewed December 30, 2018
    Dear Andrej, Thank you for taking tour time for writing in. We are delighted to hear that you have enjoyable stay with us especially on our rooms. We will definitely be reviewing the highlighted concern with our team for future improvements We are looking forward to welcome you back to our hotel in the near future Warm Regards Michael Quay Hotel Manager
    Responded January 09, 2019
    Casa del Rio Melaka Hotel
    9.6
    Exceptional
    Noraziah from Malaysia
    Family with young children
    Deluxe Lago
    Stayed 3 nights in December 2018
    The service is great”
    Upon arrival, we were serve with sorbet and cold towel that smells like peppermint to fresh up. We were brought to our room and were explain about the facilities that are available. The room is spacious and the bed is ao comfortable. There are various types of pillow that you can ask from the housekeeping if the ones in your room are not to your taste. Later that night, we had nyoya buffet dinner at the river side. The food selection and taste is great. The service is excellent. We also enjoyed the river view. Jongker street is just around the corner from the restaurant. The most outstanding about this hotel are the staffs. They’re friendly and always full of smiles and willing to do anything to help you. Well done. We had fun. Thank you
    Reviewed December 25, 2018
    Dear Noraziah, Thank you for your review and comment. We are delighted to hear that you have an enjoyable stay with us especially hospitality and food. We are looking forward to welcome you back in the near future. Warm Regards Michael Quay Hotel Manager
    Responded December 26, 2018
    Casa del Rio Melaka Hotel
    10.0
    Exceptional
    Kenny from Singapore
    Couple
    Deluxe Lago
    Stayed 2 nights in December 2018
    Tranquility in the midst of the hustle and bustle”
    Celebrated my 9th Year Anniversary and decided to splurge abit at Casa. Wasn't disappointed. Huge room. Close proximity to Jonker Street and really friendly hosts who speaks great English. We enjoyed ourselves tremendously and wished we could stay there longer!
    Reviewed December 11, 2018
    Dear Kenny, Thank you for your kind words. We are delighted to hear that you had an enjoyable stay with us for your anniversary. We are delighted that hear that you have found our location and hospitality ideal We are looking forward to welcome you back in the near future. Warm Regards Michael Quay Hotel Manager
    Responded December 13, 2018
    Casa del Rio Melaka Hotel
    10.0
    Exceptional
    Kristine from Malaysia
    Couple
    Deluxe Lago
    Stayed 2 nights in October 2018
    Perfect Hotel”
    This was a fantastic hotel! Perfect location, awesome room, infinity pool on the roof, nice bicycles you can rent (1st hour free), walk to Jonker Street, nice breakfast buffet and you can sit outside y the river. Highly recommend!!
    Reviewed October 20, 2018
    Dear Kristine, Thank you for taking your time to provide us with your feedback. We are delighted to hear your recent stay with us was ideal especially on our location and breakfast We are looking forward to welcome you back to your home by the river Warm regards Michael Quay Hotel Manager
    Responded October 25, 2018
    Casa del Rio Melaka Hotel
    10.0
    Exceptional
    Selvy from Indonesia
    Couple
    Deluxe Lago
    Stayed 2 nights in September 2018
    Lovely hotel”
    Casa Del Rio is a lovely hotel. Located also in Jonker walk area, very convenient. The room is big, comfortable and with balcony facing to the river. We loved it so much. The breakfast was excellent. Sitting next by the river.. A memorable one. The staff there, Cindy who escort us to our room upon check in, was very friendly, explained a lot about the hotel and she was very helpful too. She recommend us some places to eat and to go. And yes, we went to those places and we were very happy. All the other staff also friendly, thank you so much. We loved to stay here and we will be back again if we have the chance to come to Melaka.
    Reviewed September 24, 2018
    Dear Selvy, Thank you for taking your time to provide us with your review. We are delighted to hear that you have a pleasant stay with us especially our location & hospitality. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded September 28, 2018
    Casa del Rio Melaka Hotel
    9.2
    Exceptional
    tee from Malaysia
    Couple
    Studio King Room
    Stayed 1 night in September 2018
    excellent”
    first class svc.feel at home.antique architectural design.unique style.quiet in downtown.open style bathroom are more selling points.romantic for couple.served the coffee in unique balcony is more comfortable in morning.
    Reviewed September 13, 2018
    Dear tee, Thank you for taking your time to provide us with your review. We are delighted to hear that you have a pleasant stay with us especially on our architectural features. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded September 28, 2018
    Casa del Rio Melaka Hotel
    10.0
    Exceptional
    BARBARA from Malaysia
    Family with teens
    Deluxe Lago
    Stayed 2 nights in February 2019
    Wonderful experience”
    My daughter and I had an amazing holiday at Casa Del Rio. It was walking distance to many tourist attractions. My daughter loved the fact that it was so near to H & M. We loved the room, food and the welcome drink upon arrival. Staff were excellent. Very attentive. Will definitely go there again and again.
    Reviewed February 05, 2019
    Dear BARBARA, Thank you for taking your time for providing us with your review We are delighted to hear that you have an enjoyable stay with us especially on our hospitality and location. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded February 14, 2019
    Casa del Rio Melaka Hotel
    9.2
    Exceptional
    JUITA from Malaysia
    Couple
    Deluxe River
    Stayed 1 night in January 2019
    Exceptional”
    We booked the deluxe river but upon check in being informed by the hotel that Agoda advised the hotel that we booked the deluxe lago instead. The hotel staff managed to sort things out for us. Hotel location is very near Jonker Street and river cruise.
    Reviewed January 14, 2019
    Dear JUITA, Thank you for taking your time for providing us with your review We are delighted to hear to hear that you have found our location ideal. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded January 17, 2019
    Casa del Rio Melaka Hotel
    8.8
    Excellent
    ROSS from Malaysia
    Solo traveler
    Deluxe River
    Stayed 1 night in January 2019
    Casa del Rio Melaka - good, but needs keep up standard”
    The hotel is exceptional in its location and style. The fittings and facilities are good, as is this service, however, a common complaint I and other international travellers have with Malaysian-managed hotels, is the general lack of attention to routine maintenance. For example, this hotel has open concrete spaces/decks that have not contained 'garden' or other advertised facilities since a few years (if ever) which let the appearance down. Also, there were two (out of three) covered sunbed/platforms adjacent the swimming pool which were 'closed for repair', which merely needed a few wooden slats replaced - an overnight (or 30min) job, which should have been attended to immediately - as would have been the case for similarly priced and similar standard hotels elsewhere. Additionally, the sink in my bathroom also did not drain properly - taking several 'hand-pumping' actions to get rid of waste water. Please don't let the hotel and guests suffer through laziness to maintain!
    Reviewed January 13, 2019
    Dear ROSS, Thank you for taking your time for providing us with your review We will definitely be reviewing the highlighted concerns with our team for future improvements. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded January 17, 2019
    Casa del Rio Melaka Hotel
    5.6
    Joanna from Singapore
    Group
    Deluxe Lago
    Stayed 2 nights in December 2018
    Great location, lovely rooms, disappointing facilities”
    I arrived with my elderly parents at 10am because we'd driven from Singapore early to avoid traffic on the causeway. The rooms weren't ready which is normal but I expected that we would be able to relax by the pool until our rooms were ready. We went up to the pool but it was a mess, broken cabanas under renovation and no shade, no staff to help at 10.30 on a Sunday morning. Reception had not called anyone to help me and my parents who are elderly (I was also wearing a medical boot). I had to go to the spa and ask for the manager to be called so we could get help. Still no sun umbrellas after that. Once we eventually got into the rooms they were really nice, and there was a notice about the renovation (though I didn't see a single workman the whole time). And staff were helpful otherwise. But I couldn't get over the disappointment at the pool area. Breakfast was OK. Overall - lovely rooms, great location, otherwise old/tired/overpriced.
    Reviewed January 04, 2019
    Dear Joanna, Thank you for taking tour time for writing in. We regretted to hear that your recent stay with us did not meet your expectations. We will definitely be Reviewing the highlighted issues with our team for future improvements. We are looking forward to welcome you back to our hotel in the near future Warm Regards Michael Quay Hotel Manager
    Responded January 09, 2019
    Casa del Rio Melaka Hotel
    9.6
    Exceptional
    Ahmad from Malaysia
    Family with young children
    Studio King Room
    Stayed 2 nights in August 2018
    Great Hotel with stunning river front view”
    I fell in love with the hotel from the moment we checked in, the staff were friendly and make you feel at home throughout the stay. Breakfast was delicious, swimming pool and view from the room really stunning!
    Reviewed August 10, 2018
    Dear Ahmad, Thank you for taking your time to provide us with your review. We are delighted to hear that you have an enjoyable stay with us and we are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded August 16, 2018
    Casa del Rio Melaka Hotel
    10.0
    Exceptional
    Chris from United States
    Business traveler
    Deluxe River
    Stayed 2 nights in May 2018
    The best hotel to stay at in Melaka, I give it 5 ***** Stars.”
    From check in to check out, all good at the Casa del Rio Melaka Hotel. With breakfast having two options to order from the buffet and or their multiple selections on their menu. Plenty to eat before starting your day. What can I say about their 3rd floor pool bar and swimming pool area. I can say a lot, their pool man service was much better than the Ritz-Carlton Jakarta by about 5 stars. My man Aryo was always watching out for his guests by bringing them cold water, watermelon slices and cold mint scented face towels upon your arrival to the seating areas. Mas Aryo is bilingual and can help each guests with food or beverage orders or just bringing extra ice when you need it. The AirCon was perfect my room (202) and kept me so very close comfortable during my 2 day stay. This hotel actually has the most unique Bed Pillow Menu I have ever seen in all of hotel stays. I loved my pillow and mattress which allowed me two greats nights of sleeping. Awesome management for sure
    Reviewed May 18, 2018
    Dear Chris, Thank you for taking your time to provide us with such a positive review. We are delighted to hear that you have a pleasant stay with us especially on our hospitality from Bar Sol. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded May 25, 2018
    Casa del Rio Melaka Hotel
    8.4
    Excellent
    Nadine from Malaysia
    Couple
    Deluxe Lago
    Stayed 2 nights in November 2018
    Convenient location to Jonker's Walk and main Melaka tourist Spots”
    They serve a nice buffet breakfast with freshly squeezed orange juice. There is an Ala carte breakfast menu on top of the buffet if you want a continental breakfast. Nice touch. The room we had facing the lagoon was spacious and tastefully designed. You can leave your car in the hotel parking (foc) cause it is an easy walk to Jonker's. Would recommend.
    Reviewed November 09, 2018
    Dear Nadine, Thank you for your review and rating regarding your recent stay with us. We are delighted to hear that you have an enjoyable stay with us especially our location and breakfast pread We are looking forward to welcome you back to your home by the river in the near future Warm regards Michael Quay Hotel Manager
    Responded November 27, 2018
    Casa del Rio Melaka Hotel
    9.6
    Exceptional
    Marsha from Singapore
    Family with teens
    River Suite
    Stayed 2 nights in October 2018
    Casa del Rio - a traveller’s dream hotel”
    Cozy, clean and comfortable - we always looked forward to coming back to our river suite at the end of a warm and exhausting day out. The team of staff was friendly and pleasant. Will definitely stay here again!
    Reviewed October 08, 2018
    Dear Marsha, Thank you for your review. We are delighted to hear that you have an enjoyable time with us especially on our hospitality. We are looking forward to welcome you back in the near future Warm regards Michael Quay Hotel Manager
    Responded October 15, 2018
    Casa del Rio Melaka Hotel
    10.0
    Exceptional
    BALASUBRAMANIAM from Singapore
    Couple
    Deluxe Lago
    Stayed 2 nights in September 2018
    Exceptional”
    Located walking distance to joker's walk where you would find good food and the night market. Boat ride can be arranged from the hotel. Nice clean hotel with good service. Breakfast choices can be limited, but sufficient for a descent breakfast. You will receive a warm welcome upon Checkin.
    Reviewed September 23, 2018
    Dear BALASUBRAMANIAM, Thank you for taking your time to provide us with your review. We are delighted to hear that you have a pleasant stay with us especially our location & breakfast. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded September 28, 2018
    Casa del Rio Melaka Hotel
    9.6
    Exceptional
    EUNA from South Korea
    Solo traveler
    Luxury Room - Lake View
    Stayed 1 night in January 2019
    Old is but good is”
    The water is a good place. The swimming pool is good, the middle of the G floor is good, and the bathroom is good. It's a beautiful place. And breakfast, especially egg benedict was very delicious.
    Reviewed January 23, 2019
    Dear EUNA, Thank you for taking your time to provide review an comments. We are delighted to hear that you have an pleasant stay with us especially on our breakfast. We are looking forward to welcome you back in the near future. Warm regards Michael Quay Hotel Manager
    Responded February 01, 2019
    Casa del Rio Melaka Hotel
    8.4
    Excellent
    MICKEY from Singapore
    Family with young children
    Deluxe Lago
    Stayed 1 night in January 2019
    Good location . walking distance to Jonker street . Staff is very frdly and helpful . free baby cot ”
    Super service from front line and f & b side and also to the food service staff .thumb up . . awesome service . . .
    Reviewed January 14, 2019
    Dear MICKEY, Thank you for taking your time for providing us with your review We are delighted to hear to hear that you have found our location and hospitality ideal. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager
    Responded January 17, 2019
    Casa del Rio Melaka Hotel
    9.2
    Exceptional
    Charles from Hong Kong
    Couple
    Deluxe River
    Stayed 3 nights in December 2018
    Great Location”
    This hotel has a top location in Malacca. As well the rooms are a decent size and well managed. The welcoming team were good and all information was supplied by a comeptent team.
    Reviewed January 05, 2019
    Dear Charles, Thank you for taking tour time for writing in. We are delighted to hear that you have enjoyable stay with us especially on our location. We are looking forward to welcome you back to our hotel in the near future Warm Regards Michael Quay Hotel Manager
    Responded January 09, 2019
    Casa del Rio Melaka Hotel
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