Casa Marina Key West, Curio Collection by Hilton
Wake up to the wonder of Key West (FL) with a stay at Casa Marina Key West, Curio Collection by Hilton, located only minutes from the heart of the city. Stay flexible with your holiday planning when you're in Key West (FL) at Casa Marina Key West, Curio Collection by Hilton, just 3.6 km from Key West International Airport.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Key West (FL). Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Casa Marina Key West, Curio Collection by Hilton include rooms with separate living room and balcony or terrace. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water and a coffee or tea maker in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling, non-motorized water sports, motorized water sports and diving. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats and canoes made available at Casa Marina Key West, Curio Collection by Hilton. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table in the hotel.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.
![Swimming pool [outdoor], Casa Marina Key West, Curio Collection by Hilton in Key West (FL)](http://pix10.agoda.net/hotelImages/6213/0/dabf889852b6fa69784b6046e7935330.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Casa Marina Key West, Curio Collection by Hilton in Key West (FL)")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6213/0/dabf889852b6fa69784b6046e7935330.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6213/0/724f62f51e06cabc01812e1a006fba32.jpg?ca=7&ce=1&s=98x98&ar=1x1)
Great Place to relax and get a tan.”
The Casa is indeed a great place to relax on the beach and get a tan, swim in the pool or play in the sand. The hotel is clean and the rooms could be better, but its Key West after all. The beach is not great for swimming unless you have swimming shoes, due to the rocky nature. There was also lots of seaweed. There are only a few beachfront hotels in Key West, so the Casa is almost in a league of its own in terms of real estate. Roosters will awaken you at 5:30am each morning? Dont ask why.
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not worth spending $750 a night”
we booked 2 ocean view rooms but got one ocean view at the extreme corner of the building and one street view room. paid $3190 USD only for rooms excluding the parking and resort fees. the rooms were meant for 4 people but only 5 pillows were provided. torn big towel was given for the people who used the sofa bed. the bathroom basin were worn out and cracked. the soap cases were were old and fade. this resort except for its location is not what people expect from a Waldorf Astoria Resort.
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Four star hotel”
This is a four star hotel in our opinion...but I have to say that Vince who greeted us upon arrival and drove us to the reach for dinner was absolutely the best of the best and he makes the resort a five star. Shari (who Checked us in?) was another sweet person as well. We didn’t get the room we expected but it was nice to be in the first floor for access to the pool. The private dinner toes in the sand to celebrate my bf’s bday was absolutely amazing and our waiter was amazing as the views and ambiance.. Hotel is too popular and crowded and we prefer a little bit more seclusion. Disappointed with the asian front desk person as we asked for a big garbage bag to cover our dry cleaned shirts waited for a long time and we finally got one as we flagged a house keeper down. That’s probably our main concern that our request didn’t get processed at all. The picture moments aI this establishment were super super romantic and simply perfect 👍👍👍
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Don't judge a book by its cover!”
The lobby looks great. The swimmingpools are ok. The location is very good! Private beach, 15 minute walk to Duval st. The price they charge for a room does not reflect the quality of the room! Somehow they think they can charge top dollar for a very poor room. The room is terribly noisy. The size of the room is just ok (for the money you pay). The bathroom is way too small and not clean. Around the resort a lot is broken (elevator buttons, parasols, the bathroom door). When complaining about the noisy room I received a short "I'm sorry for that". I will return to Key West (it's beautiful), but will never book the Casa Marina resort again.
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Older resort showing some wear and tear. Elevators pitafully slow. Only one restaurant was closed”
Lots of lack of modernization issues. However, Awesome location, kind staff and very comfortable king bed. But bathroom was a postage stamp size. That was the deal breaker for us, we went go back. But if your used to European bathrooms you will like it otherwise
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Relaxing time by the beach”
A perfect Hotell for a relaxing time by the beach. Good service in a nice and fresh environment. We had a wonderful time.
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Beautiful hotel in a beautiful location”
the hotel was fantastic. the decor was beautiful and the service was great. there were plenty of activities being offered at the hotel concierge which we signed up for and thoroughly enjoyed.
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Disappointing performance by certain staff”
The room rates were double, because of Bikeweek but the service didn't match the investment I made in my vacation. The room itself was lovely. My stay overall was serene. I have however, two frustrations. First, the Hotel had limited indoor seating for breakfast due to a conference that they were hosting. The staff that managed the indoor service were so overwhelmed they began rolling their eyes at guest requests. The food that morning was either under or overcooked. Second, an item was left in the room and someone on the staff took it without turning it into the lost and found.
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Attractive hotel in good location”
standard high as you would expect - breakfast buffet very good although often wait to be seated. check-in very good. resort very clean. beach good but sea water dirty and not attractive for swimming. good activities including jet ski and bicycle hire - great for riding around town. very slow internet and as usual...expensive valet.
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Above average”
Very expensive after you pay for the room. Plus 38.00 a day plus tax for parking, $45.00 a day plus tax for resort fees what ever that is. They charge you $500.00 on your credit card for incidentals without telling you about the parking and resort fees. First data breakfast was $85.00 for an omelette and fruit. WTF?
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Could improve service”
We were here for 5 nights. We did not even know nor were we told when we asked that there was a daily breakfast area. Very pricy. 2 bloody Mary’s for $30.00 Staff were pleasant. Rented a cabana for the day for $200.00 to watch football, Then there was an additional undisclosed $30.00 in fees added upon signing after we were already in the cabana for multiple hours.
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Unbending rule....”
Room way below standard considering the charge is $500 / night... More than most people make in a week... My window faces the side road where the employee park their cars... Won't give me upgrade or change because I purchased through Agoda.. Sad but true.. I have prepaid my hotel room for over 1 month..in full for 3 nights..
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Not impressed for the amount of money it cost”
This was sub par for me. I have traveled all over the world and this wasn’t a wow experience at all. The rooms were very small and showers even smaller with tons of tiny ants. Staff was friendly but didn’t really accommodate you and only at their convenience would they get around to doing anything. I felt for the money it cost (expensive) they could have done a much better job of accommodating its Hilton honors and AMEX guest have a great experience. Very disappointed overall
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Great stay, should have stayed for longer”
Hotel needs some renovating, but overAll everything was fine. Happy with our stay, staff performance and drinks!
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Ok short stay”
I think we expected more from this hotel. Bathroom was tiny. Pool was nice but they run out of lounge chairs on pool and beach so you have to wait to get one when someone’s leaving. Beach isn’t as nice, we didn’t want to get into the water.
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Comfortable Stay”
Clean airy rooms. Nice pools and like the fact one of the pools was adults only zone. Helpful staff especially the concierge MJ.
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Birthday getaway”
Had a great time
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Exceptional”
The staff wonderful The manager very professional thank you
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Great hotel, but terrible checkin experience!”
We arrived at 2 PM. We knew usual checkin time was 4 PM, but the checkin staff told us our room would be ready soon. Every 30 minutes I would ask if the room was ready, and we were told it is almost ready. At 3:30, they told us the room is ready, but needs a Covid inspection. At 4:00, still couldn't checkin. We were getting angry as we had a 5 PM cruise and needed to put our dog in the room. At 4:25, room was still not ready, but the let us put our dog in the room. When we went to the room, it was still dirty! So the staff was basically lying to us that the room was almost ready. We took a taxi to our cruise and arrived at 4:45 in time. While on the cruise, I received a text message at 5:31 PM that our room was ready! This was 3 hours 31 minutes after arriving and 1 hour, 31 minutes after the official check in time. I don't understand why it took so long. They knew we were waiting and should have quickly gotten the room clean. Everything else about the hotel was fabulous.
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Awful experience ”
Our room's bathroom had brown liquid splattered all over the wall and toilet paper upon check in. The hotel has a no housekeeping policy which does not work for my family with small children. The hotel buildings and rooms are falling apart. For the extremely expensive price, not worth it at all. My brother in law's family and my family left after the first nigh and were able to switch to private beachfront cottage at the Sunset Key resort (on a private island) with amazing service, for less than what we paid at the Casa Marina. Don't stay here.
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