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Casa Marina - A Waldorf Astoria Resort

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Very good7.3
Based on 12 reviews
Casa Marina - A Waldorf Astoria Resort
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Interior view
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Swimming pool
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Swimming pool
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8.5 Excellent location
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8.5Location
  • Private beach

  • Room service [24-hour]

  • Bar

  • Golf course [on-site]

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Room choices
Flagler Ocean Vista Room
...
  • 26 m²
  • 1 king bed
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Ocean Vista Double
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  • 23 m²
  • 2 double beds
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Ocean View Double
...
  • Ocean view
  • 25 m²
  • 2 double beds
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Suite 2 Double Beds
...
  • Ocean view
  • 25 m²
  • 1 double bed
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King Suite
...
  • No view
  • 25 m²
  • 1 super king bed
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Grand Ocean View King
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  • Ocean view
  • 26 m²
  • 1 king bed
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Traditional King
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  • 25 m²
  • 1 super king bed
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Traditional Double
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  • 25 m²
  • 2 double beds
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Verified guest reviews

Agoda Reviews (12)
Booking.com Reviews (734)

3.8

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Very good
based on 12 reviews
  • Cleanliness 7.3
  • Facilities 7.3
  • Location 8.5
  • Room comfort and quality 7.6
  • Service 7.2
  • Value for money 5.7
  • Food and dining 7.6
Excellent
based on 7 reviews
  • Cleanliness 8.3
  • Facilities 9.0
  • Location 9.7
  • Room comfort and quality 8.8
  • Service 8.9
  • Value for money 7.7
  • Food and dining 8.0
Review score
based on 2 reviews
  • Cleanliness 6.0
  • Facilities 4.0
  • Location 9.0
  • Room comfort and quality 8.0
  • Service 5.0
  • Value for money 3.0
  • Food and dining 6.0
Review score
based on 1 reviews
  • Cleanliness 2.0
  • Location 2.0
  • Room comfort and quality 2.0
  • Service 2.0
  • Value for money 2.0
  • Food and dining 8.0
Good
based on 1 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 6.0
  • Value for money 2.0
  • Food and dining 8.0
Review score
based on 1 reviews
  • Cleanliness 8.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 4.0
  • Food and dining 6.0
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5.2
Frank from Netherlands
Solo traveler
Traditional King
Stayed 2 nights in January 2017
Don't judge a book by its cover!”
The lobby looks great. The swimmingpools are ok. The location is very good! Private beach, 15 minute walk to Duval st. The price they charge for a room does not reflect the quality of the room! Somehow they think they can charge top dollar for a very poor room. The room is terribly noisy. The size of the room is just ok (for the money you pay). The bathroom is way too small and not clean. Around the resort a lot is broken (elevator buttons, parasols, the bathroom door). When complaining about the noisy room I received a short "I'm sorry for that". I will return to Key West (it's beautiful), but will never book the Casa Marina resort again.
Reviewed January 06, 2017
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7.0
Rachel from United States
Couple
Traditional King
Stayed 2 nights in November 2015
Comfortable Stay”
Concierge, pool, airy rooms
Clean airy rooms. Nice pools and like the fact one of the pools was adults only zone. Helpful staff especially the concierge MJ.
Reviewed December 02, 2015
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8.7
donna from United States
Couple
Traditional Double
Stayed 3 nights in February 2015
Birthday getaway”
On the beach. Nice pool. Plenty of staff to help.
Had a great time
Reviewed March 02, 2015
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3.0
LURAN from China
Family with young children
1 Bedroom Suite King
Stayed 1 night in December 2014
Hotel room not clean ”
Food good. View good.
Reviewed December 31, 2014
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6.3
Clare from United States
Solo traveler
Stayed 2 nights in September 2014
Disappointing performance by certain staff”
Location.
The room rates were double, because of Bikeweek but the service didn't match the investment I made in my vacation. The room itself was lovely. My stay overall was serene. I have however, two frustrations. First, the Hotel had limited indoor seating for breakfast due to a conference that they were hosting. The staff that managed the indoor service were so overwhelmed they began rolling their eyes at guest requests. The food that morning was either under or overcooked. Second, an item was left in the room and someone on the staff took it without turning it into the lost and found.
Reviewed September 24, 2014
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8.0
Cecille from United Kingdom
Couple
Flagler Ocean Vista Room
Stayed 1 night in May 2014
Great stay, should have stayed for longer”
Location, staff performance and views
Hotel needs some renovating, but overAll everything was fine. Happy with our stay, staff performance and drinks!
Reviewed July 05, 2014
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9.7
Johan from Sweden
Couple
Stayed 2 nights in December 2013
Relaxing time by the beach”
Beach, service, fresh rooms
A perfect Hotell for a relaxing time by the beach. Good service in a nice and fresh environment. We had a wonderful time.
Reviewed December 23, 2013
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6.0
Dr from United States
Group
Traditional Double
Stayed 3 nights in February 2013
Unbending rule....”
Nice hotel facility
Room way below standard considering the charge is $500 / night... More than most people make in a week... My window faces the side road where the employee park their cars... Won't give me upgrade or change because I purchased through Agoda.. Sad but true.. I have prepaid my hotel room for over 1 month..in full for 3 nights..
Reviewed March 05, 2013
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6.7
Andrew from Australia
Family with teens
Traditional Double
Stayed 3 nights in December 2012
Attractive hotel in good location”
Open, spacious layout, friendly patient staff, nice swimming pools and bars, on the beach,walk to city centre
standard high as you would expect - breakfast buffet very good although often wait to be seated. check-in very good. resort very clean. beach good but sea water dirty and not attractive for swimming. good activities including jet ski and bicycle hire - great for riding around town. very slow internet and as usual...expensive valet.
Reviewed January 27, 2013
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9.0
Paul from Singapore
Couple
Traditional King
Stayed 2 nights in October 2012
Beautiful hotel in a beautiful location”
One of the nicest hotels in Key West
the hotel was fantastic. the decor was beautiful and the service was great. there were plenty of activities being offered at the hotel concierge which we signed up for and thoroughly enjoyed.
Reviewed October 29, 2012
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