Recent customer comments

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Very good

based on 2145 reviews
  • Cleanliness 8.3
  • Facilities 7.4
  • Location 7.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 6.8
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Jean from Singapore
Solo travelers
Premier Deluxe King Room
Stayed 1 night in June 2013
Large & clean hotel room
Convenient, comfortable & large size room.
Location is good, room is large & clean but the sound proof in this hotel is not that great. Staff is friendly & helpful. Very convenient & easy access to free bus & other public transport.
Reviewed June 19, 2013

Michael from United Kingdom
Business travelers
Elite Room -Twin
Stayed 4 nights in June 2013
accommodating staff, comfortable
pleasing decor, staff who really try, spacious bedroom and bathroom
Appealing decor and impressive lobby, large bedroom with confortable bed and spacious bathroom, walking distance to shops and major casinos.
Reviewed June 17, 2013

AL from United States
Solo travelers
Elite Room -Twin
Stayed 3 nights in May 2013
OK,No Internet in the room.
Staff,Location and Service.
Fine please let people know that there is no Wi-Fi in the room only in the lobby if it is working!! Your listing calls for wireless which is not true! if I knew there was no Internet in the room I would never pick this Hotel.
Reviewed June 13, 2013

Xinwei from Singapore
Elite Room -Twin
Stayed 2 nights in December 2012
Ok but nothing great.
Above average hotel with relatively comfortable bed and large room.
Reviewed June 08, 2013

jeniffer from Malaysia
Elite Room -Twin
Stayed 2 nights in June 2013
relax and comfortable
worker,casino and room
very relax. near the hotel there is many place can visit by walking
Reviewed June 07, 2013

Sovarong from United States
Elite Room -Twin
Stayed 1 night in May 2013
Comfortable, worry-free
Walking distance to the ferry terminal, near cheap local restaurants and convenience stores, best value hotel in the area
Reviewed June 03, 2013

Hubert from Philippines
Elite Room -Twin
Stayed 1 night in May 2013
superb filipino staff specially the front desk
accommodation superb, friendly staff, great food
Reviewed June 01, 2013

Hong from Malaysia
Elite Room -Twin
Stayed 2 nights in May 2013
Clean and tidy room
Clean and tidy room..good service and comfort stay.
Reviewed May 31, 2013

DEWI from Hong Kong
Families with older children
Elite Room -Twin
Stayed 2 nights in May 2013
Great location, near terminal.
Value for money, clean and comfortable room
Quite good. Will consider to choose this hotel again next time
Reviewed May 30, 2013

YUNG from Malaysia
Solo travelers
Elite Room -Twin
Stayed 1 night in May 2013
luxury hotel with affordable price
Comfortable room, Clean & Nice
My stay in Casa Real is good. There is a small casino at the hotel lobby. Well, i'm not a gambler but the room for me is good enough for a nice rest.
Reviewed May 28, 2013


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