Casa Residency by Nn

Casa Residency by Nn

No.69, Jalan Galloway, Bukit Bintang, Kuala Lumpur, Malaysia, 50150
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Studio Suite Casa Residency by Nn
Studio Suite
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    Lobby Casa Residency by Nn
    Swimming pool [outdoor] Casa Residency by Nn
    Swimming pool [outdoor] Casa Residency by Nn
    Two Bedroom Apartment Casa Residency by Nn
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     Casa Residency by Nn

    Guest reviews

    7.8
    Very good
    /10
    (937 reviews)See what guests said
    8.8
    Excellent

    "The building is gated, with security guard 24/2"

    Duc

    -

    July 27, 2018

    8.1
    Excellent value for money

    Property highlights

    • 170 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    Don't miss out!3 travelers have booked today.
    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Hang Tuah Monorail Station170 m
  • Masjid Albukhary230 m
  • Hang Tuah LRT Station240 m
  • STA Travel370 m
  • LRT Train Station - Plaza Rakyat390 m
  • Pudu Jail400 m
  • World's Longest Mural400 m
  • Kelvin Gems440 m
  • Jalan Sayur Food Street460 m
  • Sun Complex480 m
  • Value for money8.1
    Location rating7.9
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.8 km
    Select your room
    Casa Suite
    Casa Suite
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
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    Triple Suite
    Triple Suite
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed or 1 queen bed
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    Two Bedroom Apartment
    Two Bedroom Apartment
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 double bed and 1 queen be...
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    Studio Suite
    Studio Suite
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
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    Suite One Bedroom
    Suite One Bedroom
    ...
    • Room size: 33 m²/355 ft²
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    Triple Room, 2 Bedrooms
    Triple Room, 2 Bedrooms
    ...
    • Kitchenette
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    Bed in dormitory BUNK BED
    Bed in dormitory BUNK BED
    ...
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      Room CAPACITY 9
      Room CAPACITY 9
      ...
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        House Suite
        House Suite
        ...
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          Single Standard
          Single Standard
          ...
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            Have a question for Casa Residency by Nn?

            What people love about the property

            • 6.8
              Good

              "The size was decent for a group of 4 and has the amenities needed for cooking."

              Caroline G.

              |

              January 8, 2019

            • 10.0
              Exceptional

              "We had a great stay here, clean and comfortable."

              Gary

              |

              January 13, 2019

            • 5.2
              Review score

              "the staff is good."

              Sze S.

              |

              March 10, 2018

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            More about Casa Residency by Nn

            More about Casa Residency by Nn

            8.8
            Excellent

            "Enjoyment stay"

            Noor F.

            |

            January 2, 2019

            An overview

            Show less

            What they offer

            10.0
            Exceptional

            "Fantastic studio apartment with all the mods and cons."

            GREGORY

            |

            November 14, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            American cuisine
            American cuisine
            Johnny Rockets Malaysia
            430 m American, Diner, Fast food
            Pigs & Wolf
            450 m American, Asian
            The Counter
            450 m American, Cafe, Grill
            Asian cuisine
            Asian cuisine
            Vistana Corner
            140 m Asian, Malaysian
            Sarang Cookery
            200 m Asian, Vegetarian
            Restoran Pik Wah
            280 m Asian, Chinese
            Chinese cuisine
            Chinese cuisine
            Jade Garden Restaurant
            430 m Chinese
            Hawker Stalls
            460 m Chinese
            Pudu Hakka Mee
            460 m Chinese

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (937)Booking.com Reviews (1035)
            7.8
            /
            10
            Cleanliness7.6
            Facilities7.5
            Location7.9
            Service7.7
            Value for money8.1
            Provided by verified guests of Agoda
            All languages
            All guests (937)
            All room types

            Show reviews that mention 

            Showing 441 verified guest comments
            12345
            7.2
            Very good
            Batrisya from Brunei Darussalam
            Couple
            Two Bedroom Apartment
            Stayed 3 nights in March 2019
            Very good”
            Telephone...service
            Reviewed March 06, 2019
            9.2
            Exceptional
            natalie from Malaysia
            Group
            Casa Suite
            Stayed 4 nights in July 2018
            Great Stay!”
            Stayed for few nights with whole family. 5 of us. Safety are strict. Great location : easy access to eateries and nearby night markets. Nice bed, comfy pillows, clean and big room. Everything was ok, except for unstable wifi connections and recommended to provide dryer for the guest.
            Reviewed January 25, 2019
            8.4
            Excellent
            Mohamed from Singapore
            Business traveler
            Casa Suite
            Stayed 4 nights in February 2019
            Excellent”
            One of the rooms in the apartment had a power fault upon checking in. The receptionist arranged for a change of apartment within a few minutes of us reporting the fault. Speedy rectification. Nice view from the apartment. Room service was timely and did a good job. Very satisfied. Will book again.
            Reviewed February 20, 2019
            10.0
            Exceptional
            Zinath from Australia
            Group
            Two Bedroom Apartment
            Stayed 4 nights in February 2019
            Exceptional”
            Good location, close to city centre. Rooms were clean and room service available everyday. Would reccommend to everyone.
            Reviewed February 25, 2019
            5.6
            Mohamad from Singapore
            Solo traveler
            Studio Suite
            Stayed 1 night in March 2019
            Above average”
            Cockroach...
            Reviewed March 06, 2019
            7.6
            Very good
            wawa from Malaysia
            Family with young children
            Two Bedroom Apartment
            Stayed 2 nights in February 2019
            Thre”
            There's no qiblat in our room.
            Reviewed March 05, 2019
            5.2
            JAHANGIR from France
            Family with young children
            Studio Suite
            Stayed 2 nights in January 2019
            Above average”
            I’ve reserved studio for 2nights by paying at the hotel system but before entering the room I wanted pay but front desk officer said she has already charged from my bank. It was absolutely wrong and deception. You know Pay at hotel system is more expensive than pay instantly . My card is European card so it took extra charge. When I said to the front desk officer(lady) why you took charged from my bank?? She replied,”sorry “. I paid more because of her mistake. And I Am asking to agoda , I need the proper solution
            Reviewed January 26, 2019
            2.0
            Thori from South Africa
            Couple
            Studio Suite
            Stayed 1 night in January 2019
            terrible and rude staff”
            cockroaches in room, rude staff who tried to exploit us and demanding extra money..or else they wouldnt allow us to check in even though our room was fully paid..in the middle of the night after a llong trip into the country. very rude. we couldnt be;ieve it. they told us its fully booked then gave customers just near us an option to extend a stay. dont waste your time booking here.
            Reviewed January 18, 2019
            10.0
            Exceptional
            Gary from Australia
            Group
            Two Bedroom Apartment
            Stayed 2 nights in January 2019
            Happy Campers”
            We had a great stay here, clean and comfortable. Great location with walking distance to Petaling & Alor streets, Bukit Bintang and Hang Tuah transfer station. My only complaint is that if you have friends on a different floor, you cant get to them. A simple software change I imagine. Pool area was a welcome oasis after walking the hot humid streets. I prepaid this property and was annoyed to be hit with additional charges. This was all because of the change in government and there changes to service taxes etc. The hotel did not explain this well and finally when it was explained to me I understood, unfortunatly by this time I was quite annoyed and just felt like being ripped off. Perhaps a typed sheet explaining the changes would help in future.
            Reviewed January 13, 2019
            6.8
            Good
            Caroline from Philippines
            Family with teens
            Two Bedroom Apartment
            Stayed 4 nights in January 2019
            Average stay; Hard mattresses”
            We stayed in A 2-bedroom apartment. The size was decent for a group of 4 and has the amenities needed for cooking. We arrived late in the evening and was surprised to see that the unit was not thoroughly cleaned. There is a leftover paper plate with noodles thrown at the balcony, toilets were not refilled with fresh tissues, and a lot of used water bottles left in the cupboard. The mattress in each room is unusually hard and the aircon in room1 is not working properly. It was hot in the unit - coolest was 25C max. I liked that theres an available washing machine but still needs to hang dry our clothes. Facilities are okay and we weren't able to try the pool and sauna. Location is near Berjaya Times Suare and it was sometimes a challenge to book grab. Grab fee for a 6-seater was 114MYR one way to KLIA2. Used grab all the time while in KL - much efficient than riding the train. Daily cleaning was available and mineral waters were replaced each day. Wifi speed was excellent. Still, a lot can be improved in this apartment.
            Reviewed January 08, 2019
            Thank you so much for choosing us and we will look into the issue that has been highlighted. Hope you had a pleasant stay with us. Have a good day.
            Responded January 11, 2019
            Casa Residency by Nn
            6.0
            Alishah from Singapore
            Couple
            Studio Suite
            Stayed 1 night in January 2019
            Cleanliness could have been better”
            Old and dated rooms, cleanliness not well maintained. The view we got was nice though. Kudos to the staff who brought up the microwave for us from another floor as we badly needed to use it - attended to our needs at the very least.
            Reviewed January 04, 2019
            Thank you so much for choosing us and we will look into the issue that has been highlighted. Hope you had a pleasant stay with us. Have a good day.
            Responded January 11, 2019
            Casa Residency by Nn
            7.6
            Very good
            Sumaiyah from Singapore
            Group
            Studio Suite
            Stayed 1 night in December 2018
            noisy”
            the rooms are too close to each other that all I could here the whole morning was doors slamming. I woke up too many times and that got me really upset. other than that, everything else is good! there were tiny cockroaches in the toilet.
            Reviewed January 02, 2019
            Thank you so much for choosing us and we will look into the issue that has been highlighted. Hope you had a pleasant stay with us. Have a good day.
            Responded January 11, 2019
            Casa Residency by Nn
            7.6
            Very good
            Sukinah from United Kingdom
            Couple
            Studio Suite
            Stayed 4 nights in December 2018
            Residential apartments ”
            On arrival in the room we found it very noisy and discovered that the aircon machine was the cause of it. The receptionist immediately arranged another room. There is also an overhead fan which can circlulate the cold air very quickly in addition to the aircon. Unfortunately there were a number of cockroaches in the room (even on this 23rd floor).The kitchen equipment was very minimal but the room was serviced daily however the coffee tea also very limited.The building entrance is accessed via room key locked security .The street leading to the residence was littered with garbage everywhere which would seem like very poor collection by the authorities
            Reviewed January 01, 2019
            Thank you so much for choosing us and we will look into the issue that has been highlighted. Hope you had a pleasant stay with us. Have a good day.
            Responded January 11, 2019
            Casa Residency by Nn
            3.2
            mhel from Malaysia
            Family with young children
            Triple Suite
            Stayed 3 nights in December 2018
            bad service and extra charged upon check out”
            The apartment we rent very dirty all the towel look old, the provide expired shampoo for us.. Upon check out they charge extra rm150 from us don't know why... Really bad service and better do some improvement before want to rent it out.. So ashamed.
            Reviewed December 28, 2018
            Thank you so much for choosing us and we will look into the issue that has been highlighted. Hope you had a pleasant stay with us. Have a good day.
            Responded January 11, 2019
            Casa Residency by Nn
            8.8
            Excellent
            Duc from United States
            Group
            Two Bedroom Apartment
            Stayed 3 nights in July 2018
            Great Location in Bukit Pintang area”
            a short Grab ride to major Kuala Lumpur attractions: Central Market, Bukit Pintang Walk, Jalan Alor, Chinatown, KL Sentral, Indian town Brickfield, Petronas Towers .. The building is gated, with security guard 24/24. Elevator floors are locked by keycard. We have a great view of Bukit Pintang ave.
            Reviewed July 27, 2018
            10.0
            Exceptional
            Mai from Vietnam
            Family with teens
            Studio Suite
            Stayed 1 night in July 2018
            I love everything here except for the check-in and check-out experience ”
            Check in and check out took wayyyyy so long. Except from that, staff was friendly and helpful. Room is cristal clean. Withing walking distance to Alor dinning street. 7-8RM Grab Car to popular attractions. Nothing else to complain.
            Reviewed July 23, 2018
            8.8
            Excellent
            KOK from Australia
            Couple
            Studio Suite
            Stayed 7 nights in June 2018
            Comfortable”
            Excellence service despite a bit of language issue...Prompt response to fix problem during our stay...walking distance to eateries at Jalan Alor...not far from Bintang Walk for shopping...secured premise.
            Reviewed July 07, 2018
            8.0
            Excellent
            Liong from Malaysia
            Group
            Suite One Bedroom
            Stayed 1 night in April 2018
            Very good”
            should give back deposit while check out. and the tv is not function even called for service but the staff also don't know how to fix it 3times came also can't fix probably. and 1times without our permit just open the door come in fox the tv when we still inside the house. This is very dangerous and no manner.
            Reviewed April 27, 2018
            8.8
            Excellent
            Hafiz from Malaysia
            Family with young children
            Casa Suite
            Stayed 1 night in March 2018
            reasonable price and clean room. 8/10”
            room type: casa suite pros: clean and comfy room, very reasonable price, hassle free checking in as there is reception available, nice pool, quiet location as it's further away from the main road cons: the living room was a little bit too small for my liking, they only allow complimentary car park for 1 car even though the room type that i booked has 3 bedrooms and can accommodate 6 adults, breakfast package not available, limited tv channels, washing machine did not work
            Reviewed March 12, 2018
            Dear Hafiz, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.You always welcome to check with the front desk on the parking, we do provide extra parking subject to availability. we hope can serve you better in your future visit. Have a nice day:)
            Responded March 13, 2018
            Casa Residency by Nn
            8.0
            Excellent
            Toby from Australia
            Group
            Casa Suite
            Stayed 4 nights in September 2017
            Close to monorail”
            Closer to monorail than you think, 5 minute walk, then can go anywhere, great location. We booked 3 bedroom/3 bathroom suite. Room was excellent, three separate rooms each with an ensuite, central kitchenette, table for 4 and sofa and tv area. Great room, great location, 24hr 7-11 about 3 minute walk.
            Reviewed March 11, 2018
            Hey Tony, we are happy to know that you had a good stay with us. To be honest our destination is quite strategic where it is in the middle of KL. Hope to welcome you back again in your next visit to Malaysia. Thank you
            Responded March 13, 2018
            Casa Residency by Nn
            12345
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            Casa Residency by Nn
            |Very good 7.8
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            • Very good location
            • Petaling Street
            • Hang Tuah Monorail Station is within 0.17 km