Casa Residency by Nn
Studio Suite - Bedroom Casa Residency by Nn
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Swimming pool [outdoor] Casa Residency by Nn
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7.7
Very good
/10
(1000 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
FREE
  • Hang Tuah Monorail Station170 m
  • Masjid Albukhary230 m
  • Hang Tuah LRT Station240 m
  • STA Travel370 m
  • LRT Train Station - Plaza Rakyat390 m
  • Pudu Jail400 m
  • World's Longest Mural400 m
  • Kelvin Gems440 m
  • Jalan Sayur Food Street460 m
  • Sun Complex480 m
  • Free Wi-Fi

    Casa Residency by Nn

    No.69, Jalan Galloway, Bukit Bintang, Kuala Lumpur, Malaysia, 50150 - See map
    "Good location, beautiful pool, friendly security guards, was surprised by extra charges and request for deposit on arrival."
    Gregory - November 9, 2018
    Very good service
    7.6 rating for service
    Very good cleanliness
    7.5 rating for cleanliness
    • 140 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 16 times

    Property ranking|Compared to 13,163 Kuala Lumpur properties
    See all rankings
    Value for money score
    8.0/10
    Room size
    71 sqm.
    Review score - United States
    6.1/10
    Location score
    7.9/10
    Better than
    97
    %
    of Kuala Lumpur properties
    Bigger than
    97
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Value for money8.0
    Location rating7.9
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.8 km

    Rooms available at Casa Residency by Nn

    Casa Suite
    Casa Suite
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
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    Triple Suite
    Triple Suite
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed or 1 queen bed
    Enter dates to see prices
    Two Bedroom Apartment
    Two Bedroom Apartment
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 double bed and 1 queen be...
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    Studio Suite
    Studio Suite
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard
    Standard
    ...
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      House Suite
      House Suite
      ...
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        Casa Suite
        Casa Suite
        ...
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          room
          room
          ...
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            2 Bedroom Suite
            2 Bedroom Suite
            ...
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              Two Bedrooms Suite - 1 Queen + 1 Single
              Two Bedrooms Suite - 1 Queen + 1 Single
              ...
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                What people love about Casa Residency by Nn

                • 10.0
                  Exceptional
                  Cleanliness

                  "We had a great stay here, clean and comfortable."

                  Gary

                  |

                  January 13, 2019

                • 10.0
                  Exceptional
                  Location

                  "Good location: very convenient to use GRAB to shopping mall and CBD"

                  Li

                  |

                  January 9, 2018

                • 10.0
                  Exceptional
                  Cleanliness

                  "The room was very clean and big room"

                  Ernawati

                  |

                  November 1, 2018

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                More about Casa Residency by Nn

                More about Casa Residency by Nn

                8.8
                Excellent

                "Enjoyment stay"

                Noor F.

                |

                January 2, 2019

                An overview

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                What they offer

                6.8
                Good

                "The size was decent for a group of 4 and has the amenities n..."

                Caroline G.

                |

                January 8, 2019

                Read more reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                What to eat nearby

                American cuisine
                American cuisine
                Johnny Rockets Malaysia
                430 m American, Diner, Fast food
                Pigs & Wolf
                450 m American, Asian
                The Counter
                450 m American, Cafe, Grill
                Asian cuisine
                Asian cuisine
                Vistana Corner
                140 m Asian, Malaysian
                Sarang Cookery
                200 m Asian, Vegetarian
                Restoran Pik Wah
                280 m Asian, Chinese
                Chinese cuisine
                Chinese cuisine
                Jade Garden Restaurant
                430 m Chinese
                Hawker Stalls
                460 m Chinese
                Pudu Hakka Mee
                460 m Chinese

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Property's guest policies

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                Some helpful facts

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                Reviews of Casa Residency by Nn from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (1000)Booking.com Reviews (941)
                7.7
                /
                10
                Cleanliness7.5
                Facilities7.5
                Location7.9
                Service7.6
                Value for money8.0
                Rating
                9+ Exceptional (128)
                8-9 Excellent (71)
                7-8 Very Good (108)
                6-7 Good (43)
                <6 Below Expectation (119)
                Time of the year
                Mar - May (100)
                Jun - Aug (108)
                Sep - Nov (107)
                Dec - Feb (154)
                All guests (1000)
                All room types
                All languages

                Show reviews that mention 

                Showing 469 verified guest comments
                12345
                9.2
                Exceptional
                Wan from Malaysia
                Couple
                Studio Suite
                Stayed 2 nights in July 2019

                Great place to stay”

                Walking distance to Times Square & other mall at Bukit Bintang. Staff very friendly during check in & out. Room very clean & the housekeeping team are doing a good job for this👍🏽 however my room water pressure is quite slow(room on 23A floor) but other than that, all facilities in tip top condition. Will come again for another stay😎

                Reviewed July 23, 2019
                8.8
                Excellent
                KUMARAN from Malaysia
                Business traveler
                Studio Suite
                Stayed 1 night in June 2019

                Average and unexpected surprises ”

                Booked a studio room with payment to be done at property as per booking. Surprised to see and hear from receptionist, payment done through my credit card on the same day of my booking. Check in took a bit of time, due of late check out by customer. Staff did coordinations well and other working staff well trained and professional . Recommend for short trip stay, as location is good and easy to move around. Provides building inside car park, very secure and safe. Overall decent, suits well for all category travellers.

                Reviewed July 02, 2019
                3.6
                hamdy from Egypt
                Solo traveler
                Studio Suite
                Stayed 4 nights in July 2019

                very bad staff, fake facilities”

                was worst stay ,the staff not polite ,they charge more at check in time,becareful will let you sign for one paper for items in the room for any damage it's fine with me to sign it and protect their furniture but the worst thing when I enter the room half of the list i signed not existing ,when i complain they say that come from system we cant change it, there is no sauna they just put fake facilities they keep on saying under maintenance but the fact they not have

                Reviewed July 15, 2019
                10.0
                Exceptional
                Nurdhi from Indonesia
                Family with teens
                Two Bedroom Apartment
                Stayed 2 nights in July 2019

                Preschool vacation”

                Please add qibla direction sticker in the room for moslem traveller. Matrress material shall be replaced.

                Reviewed July 14, 2019
                8.4
                Excellent
                Mohamed from Singapore
                Business traveler
                Suite Three Bedrooms
                Stayed 4 nights in February 2019

                Excellent”

                One of the rooms in the apartment had a power fault upon checking in. The receptionist arranged for a change of apartment within a few minutes of us reporting the fault. Speedy rectification. Nice view from the apartment. Room service was timely and did a good job. Very satisfied. Will book again.

                Reviewed February 20, 2019
                6.4
                Good
                khamalnath from Malaysia
                Business traveler
                Studio Suite
                Stayed 1 night in July 2019

                Great location”

                The rooms are clean. The rest of the city is easily reached and even a good walk. throughout the lobby and rooms. Rooms were spacious, Beverly clean and well arranged.

                Reviewed July 15, 2019
                5.6
                GREGORY from Australia
                Solo traveler
                Studio Suite
                Stayed 3 nights in June 2019

                It's Gone Downhill Since My Last Stay!”

                A lot of facilties weren't operational. The building looks tired. There were items missing from the room which were on the inventory list. It took a lot of complaining to have these items noted as missing by reception. In two minds as to whether to stay there next trip.

                Reviewed June 10, 2019
                9.2
                Exceptional
                natalie from Malaysia
                Group
                Casa Suite
                Stayed 4 nights in July 2018

                Great Stay!”

                Stayed for few nights with whole family. 5 of us. Safety are strict. Great location : easy access to eateries and nearby night markets. Nice bed, comfy pillows, clean and big room. Everything was ok, except for unstable wifi connections and recommended to provide dryer for the guest.

                Reviewed January 25, 2019
                2.0
                Muhammad from Brunei Darussalam
                Family with young children
                Two Bedroom Apartment
                Stayed 6 nights in April 2019

                Acceptable”

                hi. the staff have to call many times . and the spa is not in good condition. they didn’t provided sponge for wash dishes , detergent ,

                Reviewed July 06, 2019
                8.0
                Excellent
                TAN from Malaysia
                Business traveler
                Studio Suite
                Stayed 1 night in August 2018

                apartment”

                good and clean

                Reviewed May 29, 2019
                8.8
                Excellent
                Duc from United States
                Group
                Two Bedroom Apartment
                Stayed 3 nights in July 2018

                Great Location in Bukit Pintang area”

                a short Grab ride to major Kuala Lumpur attractions: Central Market, Bukit Pintang Walk, Jalan Alor, Chinatown, KL Sentral, Indian town Brickfield, Petronas Towers .. The building is gated, with security guard 24/24. Elevator floors are locked by keycard. We have a great view of Bukit Pintang ave.

                Reviewed July 27, 2018
                10.0
                Exceptional
                Mai from Vietnam
                Family with teens
                Studio Suite
                Stayed 1 night in July 2018

                I love everything here except for the check-in and check-out experience ”

                Check in and check out took wayyyyy so long. Except from that, staff was friendly and helpful. Room is cristal clean. Withing walking distance to Alor dinning street. 7-8RM Grab Car to popular attractions. Nothing else to complain.

                Reviewed July 23, 2018
                8.8
                Excellent
                KOK from Australia
                Couple
                Studio Suite
                Stayed 7 nights in June 2018

                Comfortable”

                Excellence service despite a bit of language issue...Prompt response to fix problem during our stay...walking distance to eateries at Jalan Alor...not far from Bintang Walk for shopping...secured premise.

                Reviewed July 07, 2018
                8.0
                Excellent
                Liong from Malaysia
                Group
                Suite One Bedroom
                Stayed 1 night in April 2018

                Very good”

                should give back deposit while check out. and the tv is not function even called for service but the staff also don't know how to fix it 3times came also can't fix probably. and 1times without our permit just open the door come in fox the tv when we still inside the house. This is very dangerous and no manner.

                Reviewed April 27, 2018
                8.0
                Excellent
                Mohd from Malaysia
                Family with young children
                Two Bedroom Apartment
                Stayed 2 nights in March 2018

                Sangat berbaloi”

                Pros: Calm, comfortable, easy check in process, a lot of facilities provided, secured (tight security), friendly staffs... Cons: security deposit a bit high, need to walk quite a distance for food stalls, shopping malls etc.

                Reviewed March 24, 2018
                8.8
                Excellent
                Hafiz from Malaysia
                Family with young children
                Casa Suite
                Stayed 1 night in March 2018

                reasonable price and clean room. 8/10”

                room type: casa suite pros: clean and comfy room, very reasonable price, hassle free checking in as there is reception available, nice pool, quiet location as it's further away from the main road cons: the living room was a little bit too small for my liking, they only allow complimentary car park for 1 car even though the room type that i booked has 3 bedrooms and can accommodate 6 adults, breakfast package not available, limited tv channels, washing machine did not work

                Reviewed March 12, 2018

                Dear Hafiz, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.You always welcome to check with the front desk on the parking, we do provide extra parking subject to availability. we hope can serve you better in your future visit. Have a nice day:)

                Responded March 13, 2018
                Casa Residency by Nn
                8.0
                Excellent
                Toby from Australia
                Group
                Casa Suite
                Stayed 4 nights in September 2017

                Close to monorail”

                Closer to monorail than you think, 5 minute walk, then can go anywhere, great location. We booked 3 bedroom/3 bathroom suite. Room was excellent, three separate rooms each with an ensuite, central kitchenette, table for 4 and sofa and tv area. Great room, great location, 24hr 7-11 about 3 minute walk.

                Reviewed March 11, 2018

                Hey Tony, we are happy to know that you had a good stay with us. To be honest our destination is quite strategic where it is in the middle of KL. Hope to welcome you back again in your next visit to Malaysia. Thank you

                Responded March 13, 2018
                Casa Residency by Nn
                8.4
                Excellent
                ooi from Malaysia
                Couple
                Studio Suite
                Stayed 4 nights in October 2017

                Excellent”

                the staff wanted to barge into our room by attempting to open the door with their extra key, claiming want to put the safe box, even we claimed our room already have it. there is no privacy for the customers. I hope the staff management will look into this and prevent this from happen again.

                Reviewed January 13, 2018
                8.0
                Excellent
                Abdul from Maldives
                Family with teens
                Two Bedroom Apartment
                Stayed 2 nights in December 2017

                Adds value for money”

                this place is a nice apartment for a family to stay. it just at a side of busy street of Jalan Bukit Bintang where several happenings were seen. Close to Law Yat plaza and Times Square. facities were good and staff were helpful and friendly.

                Reviewed January 08, 2018
                8.8
                Excellent
                mohamed from Maldives
                Family with teens
                Two Bedroom Apartment
                Stayed 6 nights in December 2017

                Great stay”

                over all this place is nice to stay with a family. the building is located walking distance to Time Square heart of Bukit Bintang. Apart from minor maintenance issue over all it's a great apartment. Would love to stay again...

                Reviewed December 22, 2017
                12345
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                Casa Residency by Nn
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                • Very good location
                • Petaling Street
                • Hang Tuah Monorail Station is within 0.17 km