Casa Serena Spa & Hotel Xintiandi
Casa Serena Spa & Hotel Xintiandi
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8.0
Very good

"Good location to take a walk downtown in Shanghai~"

Changjoo

|

November 14, 2016

 Casa Serena Spa & Hotel Xintiandi
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Lobby Casa Serena Spa & Hotel Xintiandi
Lobby
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Lobby Casa Serena Spa & Hotel Xintiandi
Lobby
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Interior view Casa Serena Spa & Hotel Xintiandi
Interior view
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See map Casa Serena Spa & Hotel Xintiandi
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Exceptional
Location
9.2
See all 6 photos Casa Serena Spa & Hotel Xintiandi
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Casa Serena Spa & Hotel Xintiandi

Exceptional location
- 220 meters from city center
- What's nearby?
Very good
From 84 reviewsSee what guests said
7.4
/
10
Very good service
7.5
Value for money7.0
Distance to city center0.Km
Location rating9.2
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport13.9 km
  • 370 meters to public transportation

  • Airport transfer

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Select your room
This property is in high demand!Last booked a few minutes ago
Suite Garden View
Suite Garden View
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
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Classic King
Classic King
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
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Deluxe Garden View
Deluxe Garden View
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 double bed
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Hao Hua Fang
Hao Hua Fang
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
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Ya Zhi Da Chuang Fang
Ya Zhi Da Chuang Fang
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
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Ya Zhi Shuang Chuang Fang
Ya Zhi Shuang Chuang Fang
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
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Te Se Da Chuang Fang
Te Se Da Chuang Fang
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
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Ya Zhi Yuan Jing Tao Fang
Ya Zhi Yuan Jing Tao Fang
...
  • Room size: 68 m²/732 ft²
  • Non-smoking
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Double Promo
Double Promo
...
  • Room size: 25 m²/269 ft²
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More about Casa Serena Spa & Hotel Xintiandi

More about Casa Serena Spa & Hotel Xintiandi

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Die Yuan (TaiCang Road)
10 m Chinese
LanTing Restaurant
100 m Chinese
Tang Court
300 m Chinese
American cuisine
American cuisine
Joey Tribbiani
180 m American, Pizza
KABB Bistro Bar (Xintiandi)
270 m American, Bar, European
T&J GRILL BAR
960 m American, Italian
Asian cuisine
Asian cuisine
Da HuiXiang (Xintiandi)
270 m Asian, Vietnamese
Simply Thai - Xin Tian Di
310 m Asian, Thai
Home thai ShangHai k11 Dian
330 m Asian, Chinese, Thai

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (84)Booking.com Reviews (2)
7.4
/
10
Cleanliness7.0
Facilities5.8
Location9.2
Room comfort and quality7.4
Service7.5
Value for money7.0
Provided by verified guests of Agoda
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All guests (84)
All room types

Show reviews that mention 

Showing 79 verified guest comments
1234
5.6
Benjamin from United Kingdom
Business traveler
Deluxe Garden View
Stayed 4 nights in October 2016
Dissapointed”
Room was very dark, dusty and generally unpleasant. The finishing in the hotel leaves a lot to be desired and breakfast was completely sub standard. The staff were nice and tried their best but there is a reason this hotel is cheaper than its 5 star neighbours in Xintiandi
Reviewed October 11, 2017
7.6
Very good
Domenico from Australia
Business traveler
Deluxe Garden View
Stayed 6 nights in February 2017
Basic accommodation great location ”
Low rise older style hotel. Basic, clean and in a very good location for getting out and about
Reviewed March 08, 2017
8.0
Excellent
Changjoo from South Korea
Business traveler
Classic King
Stayed 2 nights in August 2016
Good location ”
Good location to take a walk downtown in Shanghai~
Reviewed November 14, 2016
3.6
DAEHYUN from South Korea
Business traveler
Classic King
Stayed 1 night in October 2016
I wouldn't stay there anymore!”
Broken chairs, no shampoo, dirty floor, smells bad, unkind reception!!! I wouldn't stay anymore and I insist people do not stay!
Reviewed October 25, 2016
7.6
Very good
James from United States
Business traveler
Deluxe Garden View
Stayed 2 nights in September 2016
Great Location”
This is one of my go to hotels when I stay in Shanghai (2 or 3 times a year). Internet connection is always problematic, staff can be less than helpful solving travel related problems, but that could be a language thing (I only speak English). Great atmosphere and I love the location. Some decorative elements like carpet are starting to look a little worn, but everything is clean.
Reviewed October 03, 2016
3.6
Robert from United States
Business traveler
Classic King
Stayed 3 nights in February 2016
Wasteful Managers”
They are wasteful. They throw away unused shampoo and soap and toothbrush everyday. The hotel manager should be fired for being so wasteful and hurting the environment.
Reviewed February 20, 2016
4.7
Rafael from Venezuela
Business traveler
Classic King
Stayed 2 nights in October 2015
It's not a 5 stars hotel, it's a guest house”
Location only
The most disappointing experience in Shanghai so far. Its rating is fake. This hotel would be called a Guest house or boutique hotel but would never get more than 3 stars. The location is the only thing that was right. The staff spoke ZERO English and we communicated through Google translator. They were helpless and unapologetic. To avoid at all cost. This by the way made me lose all faith in Agoda. Too many fake ratings so one cannot trust their service anymore. Personally I will not use Agoda again.
Reviewed October 20, 2015
7.3
Very good
Clement from Singapore
Business traveler
Classic King
Stayed 3 nights in April 2015
Cosy hotel in an excellent location. Great value. ”
Location close to Xin Tian Di and the Metro. Shopping and eating areas in abundance. Bed was comfortable and amenities were good.
Very cosy. Easy to get in and out of. Easy for taxi drivers to find. Hot water was tricky though the tap had to be adjusted just right. Breakfast left slot to be desired but there were eateries very close by.
Reviewed April 28, 2015
5.3
Alain from France
Business traveler
Classic King
Stayed 3 nights in January 2015
Quality very unequal depending on the room you get”
location
The hotel is located very near Xintiandi (5mn by foot) but it may be the only good aspect of it. No real lobby. Entrance difficult to spot from the street. Taxis very seldom know the place. Staffs usually chatting or playing on phones at the reception. Got to change room 3 times for various problems (tv not working, bad smell in the room). Despite all those, the room turns out to be quite pricey.
Reviewed March 21, 2015
7.3
Very good
joo from Singapore
Business traveler
Classic King
Stayed 7 nights in November 2014
Cosy homely place ”
The staffs are absolutely helpful,honest and wonderful
The lighting is a bit too dim in the room,would do with better lighting ,the hotel owns green spa and massage , wonderful massage plus hotel guest get a discount
Reviewed November 25, 2014
7.7
Very good
See from Singapore
Business traveler
Classic King
Stayed 4 nights in July 2014
.”
.
Reviewed October 20, 2014
9.7
Exceptional
YANBIN from China
Couple
Classic King
Stayed 1 night in December 2013
Great Location, Old Shanghai Style Furnishing”
Location, value
We just stayed there for couple of hours. We were impressed by room's furnishing style, though the room was very dark even though we turned on all the lights. Location is perfect, and staff were nice. Really good value for the location.
Reviewed August 09, 2014
6.0
Ruby from Hong Kong
Solo traveler
Classic King
Stayed 2 nights in October 2013
Overpriced for a guesthouse standard accomodation”
Great location but poor maintenance
Great location but poor maintenance for this price range. Pictures look much better than the hotel itself. I think the owner is trying to make this walk up building to a hip hotel but failed. Worn out furnitures, general cleaniness was below average, bad lightings..etc.
Reviewed July 21, 2014
7.3
Very good
Boon from Singapore
Couple
Classic King
Stayed 3 nights in June 2014
Comfortable accommodation and good location”
Good quality breakfast, accessible to shopping areas, close to restaurants
The stay is pleasant although it is quite frustrating when there are not enough furniture in the room. The place is under renovation at the time I was there and it starts early in the morning about 8am. The hotel do not provide room service so one needs to notify them if you want room service. Other than that, the hotel is accessible to xintiandi, shopping area and eateries.
Reviewed June 29, 2014
8.3
Excellent
Marcus from United Kingdom
Solo traveler
Classic King
Stayed 1 night in June 2014
Great overnight stay.”
Room design, spa facilities, location.
Reviewed June 07, 2014
5.7
Cornelia from Australia
Couple
Classic King
Stayed 3 nights in June 2014
Good Location. ”
Comfort, location, close to shopping
Very good. Staff friendly, however, only a few spoke reasonable english. Buffet breakfast was average. We also ate our last meal prior to flying out, the fixed menu was reasonably priced, however, again, average food. No business centre, but the small lounge area was sufficient for relaxing and using the wi-fi. Too pushy with the spa deals within the hotel. Plenty of massage places outside to do price checking etc...would recommend hotel to other travellers.
Reviewed June 06, 2014
7.7
Very good
Kingsley from Canada
Business traveler
Classic King
Stayed 1 night in May 2014
Good, clean and great location”
location, clean and spa
It was comfortable stay. Good location
Reviewed May 29, 2014
9.3
Exceptional
Lisa from Australia
Solo traveler
Classic King
Stayed 2 nights in April 2014
Excellent boutique hotel, central location”
Character filled - an oasis within one of the world's busiest cities. Great location, easy access to public transport, walking distance to lots etc. Excellent value for money, given the location.
For a weekend in Shanghai, this was the perfect choice. Central location, walking distance to lots (including subway stops). Great character and interior design, it had a really lovely feel/ambiance. Staff attentive and helpful. Had a great massage in-house from related Green Massage company. Breakfast included in our rooms, good quality. Highly likely to return to this property, would highly recommend it to anyone seeking a boutique atmosphere in this amazingly modern city. Took us back to 1930s deco Shanghai, but lots of contemporary finishes/comforts. Huge rooms, comfortable beds, great bathrooms. A real winner at a great price!
Reviewed April 22, 2014
9.7
Exceptional
Noe from France
Business traveler
Classic King
Stayed 1 night in February 2014
Stayed one night for business purpose.”
Old Shanghai luxurious style, quiet, cozy.
Reviewed February 28, 2014
2.7
Ramsay from United States
Business traveler
Classic King
Stayed 2 nights in October 2013
noice from the kitchen dishwasher around 2:00 AM ”
non
Beside the noice from the kitchen dishwasher in the 2:00AM also the rats is the celling will wake you up in the 4:00AM. If that is what you want for the 2 nights is Shang-Hai
Reviewed November 05, 2013
1234
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Casa Serena Spa & Hotel Xintiandi
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  • Exceptional location
  • Xintiandi
  • South Huangpi Road Metro Station is within 0.37 km