Please note that check-in takes place at the Lake Project agency, Via Cassoni 28, 38067 Pieve di Ledro. It is 2 km from the apartments. The agency is open from Monday to Saturday from 09:00 until 12:00 and from 15:00 until 18:00. On Sundays, it is open from 10:00 until 12:00 and from 17:00 until 19:00.
Please let the property know in advance if you arrive outside reception opening hours. You can use the Special Requests box when booking or contact the property.
You can bring your own bed linen and towels or rent them on site. The first set of towels costs EUR 5 per person, the first set of bed linen costs EUR 10 per person.
Heating costs are not included and will be paid according to consumption. Please inform Casa Serena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 100 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.