"I love the white sand beach in front of this resort and the..."
July 8, 2017
Free Wi-Fi in all rooms!
|Value for money||7.6|
|Distance to city center||56 Km|
|Nearest airport||Sam Ratulangi International Airport (MDC)|
|Distance to airport||26.3 km|
"Room clean, with all amenities."
July 10, 2016
"The pool is massive and quite nice."
July 21, 2016
"Room is also good and clean."
July 8, 2017
Casabaio Paradise Resort
"I got room with beach n pool view and that was awesome enoug..."
July 10, 2016
When visiting Manado, you'll feel right at home at Casabaio Paradise Resort, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, Casabaio Paradise Resort is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers 24-hour room service, Wi-Fi in public areas, car park, room service, airport transfer.
Casabaio Paradise Resort is home to 244 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, clothes rack, complimentary instant coffee, mirror, towels. The hotel's recreational facilities, which include fitness center, golf course (on site), golf course (within 3 km), outdoor pool, spa are designed for escape and relaxation. Superb facilities and an excellent location make the Casabaio Paradise Resort the perfect base from which to enjoy your stay in Manado.
December 9, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The room was enough but the water tastes a bit salty. But my children loved the swimming pool.
Best place to enjoy your family time.. ”
Fasilitas untuk tamunya sangat menyenangkan, tempat yg pas untuk liburan keluarga...
Nice place... but service should to increase... product knowledge increase..”
Place of solitude”
This hotel is 1.5hr drive from the city centre. It is by a private beach, with a water park you can play at from 9-16 but need to pay for admission. For locals its Rp. 80.000. You can rent a glassbottom boat to see the corals by the bay. The rooms are big but the aminities are limited. Breakfast is very standard so is their restaurant. Can’t go anywhere else to eat because its very secluded.
Food is sucks
Very unclean and unprofessional ”
There’s only 1 person at the front desk for check in. This hotel has around 240 rooms and the only have 1 front desk til we checked out. I booked 3 rooms, all rooms are very dirty, there’s a cigarette butt in the trash, pillow and sheet has a lot of stain, floor is super dirty. Pool is also very dirty and they have the most terrible food in the restaurant. Location is far from everything so we didn’t have a choice but to stay in til we checked out. Don’t play in the waterpark. It’s expensive and dangerous because they don’t care about the safety.
great hotel but poor service”
the hotel itself was great, only the people who work there were not up to our expectation, we have to wait until 4.30 pm to get our room ready, then one of the dishes at breakfast was stale. my suggestion is to bring more food so that you wont get starve. since there are no reataurants around at all.
What a horrible stay at this hotel! We booked 2 rooms the view ok and the room is spacious but in old style. the dissapointed comes since the check in we argued about the waterpark entries we should pay extra charges. The next horrible when we have a dinner and we found FLIES inside the food! I stop ate and don't want to eat anything from this hotel. Simply said i don't want go back to this hotel.
Good location, good place, dirty room, broken door lock, lack of staff ”
I need to wait for 2 hours for check in even if i’ve already come late (around 3.30 pm). The room aren’t ready yet. Lack of staff to clean the room from previous customer, lack of people to handle the reception. When i came to the room, the rooms are still dirty, no towel, and the door can’t be locked. People can open the door even without the card key. The place is really nice actually, but i came at hari raya and i think they cannot handle too many customers at once.
Bad hotel & services ever”
otel was not ready to handle many customer, inexperience staff and lousy services with bad response to our complaints. We waited for more than 3 hours at check-in counter, waiting till the front desk serve us and get us a room. Room condition is not good, towels still wet, bed and sheet smelly and ac is leaked. We were asking to be moved to another room but they insist on fixing the ac and we waited for almost an hour until they said it will need more than 2 hours to fixed the ac and finally move us to another room. When we finally settle everything up, it almost 8pm (check-in time is 2pm) and we were tired. For breakfast, food is below average. The only great thing is the view and scenery, finally we get to enjoy it even though for only 3-4 hours. Overall experience is not great, we were dissapointed with the services. No apology, no compensation whatsoever, it's just not worth it with what we have to pay. We went there to have a great time with family but we were only get dissapointed with the services. Traveloka should have a better screening with its hotel lists. I would give Casabaio minus stars
Dissappointed cek in and food not delicious !!!!!!”
VERY DISSAPPOINTED !!! Cek in TAKE 2 HOURS TO GET IN ROOM..!!!!! FOOD VERY NOT DELICIOUS..NOT VALUE FOR MONEY !!!!!
It has nice room, nice view complete with 18 holes challenging golf course and water sport facilities.
Dear Parasian, Warmest greetings from Casabaio Paradise Resort, Thank you for your good reviews at Agoda, we are very delighted to hear that you have a very good experience with us here, in Casabaio. We are keep on striving to give at our best service to create the memorable stay for our guest. We are looking forward to welcoming you again in the near future. Yours sincerely, Eko M. Komari General Manager
Great location and friendly helpful staff. Would benefit from an improved dinner menu with more local selections.
Dear Mr. Dayle, Thank you for your stay and choosing Casabaio Paradise Resort. Your feedback would be our greatest concerned and straightly goes to our department concerned. We look forward to seeing you again to our resort in the nearly future. Yours sincerely, Eko M. Komari General Manager
Great view, good facilities and services..best place for family vacation”
Agak terganggu dengan mati lampu, genset naik turun sekitar 4-5 kali
Dear Ibu Meinevie, Terimakasih atas kunjungannya di Casabaio Paradise Resort dan telah meluangkan waktu untuk memberikan ulasan di Agoda. Kami mohon maaf atas ketidaknyamanan tinggal selama liburan di resort kami, pada saat itu memang ada perbaikan di jaringan listrik di likupang sehingga mengakibatkan aliran listrik yang tidak stabil di hotel kami. Besar harapan agar ibu dan keluarga dapat kembali lagi berkunjung di resort kami, kami tunggu kedatangan selanjutnya. Salam, Eko M. Komari General Manager
More improvements needed”
Frequent loss of wifi and phone signals; inadequate hotel facilities with poor hotel promotion. Location is almost inaccessible without proper logistics arrangement.
Dear Mr. Bambang, Thank you for your stay at Casabaio Paradise Resort and taking your review at Agoda. We have noted your constructive comment. Regarding Wifi, there was limitation traffic and we would like to add more bandwith in the nearly future. We look forward to welcoming you back and serve you better. Yours sincerely, Eko M. Komari General Manager
perfect short gateway”
nice facilities but the location is quite far
Dear Ms. Stephanie, Thank you for your stay and taking time to write your reviews at Agoda. We do apologize for the inconvenience, our location is just 50 minutes from Airport, is suitable for the tranquility stay. We look forward to welcoming you and serve you better. Yours sincerely, Eko M. Komari General Manager
The service is great, beautiful surrounding view, but the location is not good for those who wants to go out the resort area because it's so far from town. Meals at the restaurant is not value for money.
Dear Ms. Sabrina, Thank you for staying and taking your time to write reviews at Agoda. Regarding the location, our resort is just 50 minutes from the airport, it is suitable for tranquility and regarding food, we will re-considering regarding the price. We look forward to welcoming you and serve you better. Yours sincerely Eko M. Komari General Manager
Worst place in my experience”
This hotel is not ready for anything. The beach is under construction so not for enjoying..just looking and taking photo is possible. Internet was not ready, the connection was so bad that I have to use my mobile for work. There were just 1 restaurant available which serves just few menu. Can you imagine you have to eat same menu for every meal... There were just 2 bath towers and nothing else, bath soaps and shampoo was in refillled container. Kids pool was under construction and in pool I saw many dirts. Water sports was ok and the staff there were nice (Only nice thing in this hotel) No Diving was available so do not trust website. This place is too far from tourist site so it was tired and costly. It was 1 and half hours drive from city and there is just small place for water sports and snorkeling with extra cost..no beaches to play... so after we had 1 minahasa tour and 1 water sports plus snorkelling, and same meal for 2 days(fried rice-too spicy for kid, sate, steamed rice, hamburger) we decide to check out. We do not want waste our vocation here. I told them I will check out and want refund for 3 nights (its ok to have penalty), they said they can not..I have to pay whole 5 nights. I checked out and find another hotel.. It was my worst hotel. They should not open unless they really are ready to serve or at least mention those services which are not available so one should know what to expect.. I expected beaches and diving facilities as it is in website and other internet pages but it was not there..I never thought I would face staying there for 5 days eating same food everyday.. I learn my lesson, do not trust website. Choose hotels with name value..
some improvement will make it perfect”
I love the white sand beach in front of this resort and the swimming pool for great view while sunset. Room is also good and clean. They have convenient store and indoor play room for kids. The restaurant menu is average and taste also average, for breakfast taste is good. I guess it will be better if they served more options for restaurant meal. Overall, we are happy to stay there.