Casablanca Hotel
Casablanca Hotel
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Standard 3rd Floor Casablanca Hotel
Standard 3rd Floor
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Lobby Casablanca Hotel
Lobby
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Lobby Casablanca Hotel
Lobby
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Interior view Casablanca Hotel
Interior view
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Location
Very good
7.3
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Casablanca Hotel

Very good location
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From 72 reviewsSee what guests said
6.2
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Deluxe Twin Bed
Deluxe Twin Bed
...
  • 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed
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1 Bedroom Superior
1 Bedroom Superior
...
  • 24 m²/258 ft²
  • Non-smoking
  • 2 single beds
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Standard 4th Floor
Standard 4th Floor
...
  • 24 m²/258 ft²
  • Non-smoking
  • 2 single beds
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Standard 3rd Floor
Standard 3rd Floor
...
  • 24 m²/258 ft²
  • Non-smoking
  • 2 single beds
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Real reviews from real guests

Agoda Reviews (72)
Read reviews from:
Cleanliness5.4
Facilities4.3
Location7.3
Room comfort and quality6.3
Service6.7
Value for money6.3
Provided by verified guests of Agoda
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Showing 70 verified guest comments
1234
6.0
Jose from Philippines
Solo traveler
Standard 4th Floor
Stayed 2 nights in April 2018
Staff Helpful But...”
Let me just stay that the staff were quite helpful considering that there was a glitch between them getting the confirmed booking from Agoda. They still allowed me to check in when I showed them the email confirmation but said that they still needed to sort this out with Agoda which they eventually did the following evening. For the room, cleanliness was quite disappointing and even the bathroom shower curtains had signs of mold on them. Don't expect much from toiletries and the roll of tissue they gave me was enough for you toilet uses. They did, however, provide a new one upon request. One thing I liked was ample parking.
Reviewed April 30, 2018
5.2
Jose from Philippines
Couple
Standard 4th Floor
Stayed 2 nights in April 2018
Above average”
Very Old Building, They Need to Install an Outside Elevator. Staff is Good and Accomodating, Food is typical. Room is Awfully OLD and Need to refurbish. will NOT recommend with Children due to lack of Facility.
Reviewed April 25, 2018
4.8
Priscilla from Philippines
Couple
Standard 4th Floor
Stayed 1 night in February 2016
Room is old and not well maintained”
There is no elevator. Floor is quite old. Tv has no good reception
Reviewed November 14, 2016
4.8
Nathaniel from Philippines
Business traveler
Standard 4th Floor
Stayed 3 nights in April 2016
Find another hotel”
The location is within the city, but I suggest you find another hotel. My friends have problems with their room.
Reviewed May 17, 2016
6.4
MA from Philippines
Family with teens
Standard 3rd Floor
Stayed 1 night in May 2016
It was good...”
Good location .....
Reviewed May 11, 2016
7.2
GONZALO from Philippines
Business traveler
Standard 4th Floor
Stayed 3 nights in October 2015
Decent hotel”
The hotel is quite old. Everything in the room and the toilet show obvious signs of age. The food in the restaurant at the lobby is good though.. Location is easily accessible.
Reviewed May 11, 2016
2.4
Szusza from Philippines
Business traveler
Standard 4th Floor
Stayed 3 nights in April 2016
Listen to the Reviews: don't stay here!”
I had an awful, nightmare-ish experience: the place was old, haunted, and absolutely dirty. Furnishings were old and not working. Check-in time is too late at 2 PM. Place had cockroaches and rats. No elevator. It's a health hazard! Legazpi city is amazing, hotel is in a great location and I feel bad for the staff but this hotel really needs to be closed down RIGHT NOW for major renovation. Stay in Casablanca suites instead.
Reviewed April 25, 2016
4.4
Renalen from Philippines
Business traveler
Standard 3rd Floor
Stayed 1 night in April 2016
old hotel”
Very old Hotel but very friendly staff
Reviewed April 24, 2016
4.8
Jose from Philippines
Business traveler
Standard 4th Floor
Stayed 1 night in April 2016
just wait and see on next visit”
needs improvement on facility and rooms
Reviewed April 23, 2016
6.8
Imelda from Philippines
Group
Standard 3rd Floor
Stayed 1 night in February 2016
Worth the money”
Staff are nice
Reviewed April 08, 2016
4.0
Charito from Philippines
Couple
Standard 3rd Floor
Stayed 1 night in March 2016
You dont get what you pay for”
Only hot shower available,imagine how can we take a bath with only hot water.! The flush for water closer is not working properly. Debris coming from faucet.old establishment,very different from the picture seen in agoda.
Reviewed March 30, 2016
4.7
Yvette from Philippines
Group
Standard 4th Floor
Stayed 6 nights in March 2016
Disappointed”
It's location, just that
Reviewed March 29, 2016
4.0
Yvette from Philippines
Group
Standard 4th Floor
Stayed 3 nights in March 2016
Not satisfied”
Just the location because it is in the city
Not that good.
Reviewed March 28, 2016
4.0
Katherine from Philippines
Business traveler
Standard 4th Floor
Stayed 1 night in March 2016
Old and not comfy”
Location, spacious rooms and parking
I had to climb 4 flights of stairs. The staff had to kill 1 small cockroach crawling when we entered the room. The doorknob was old and rusty. The room was spacious but lighting is dark and the overall smells old. The pillows were hard as a rock. I had to request for toilet tissue. The breakfast serving was too small.
Reviewed March 15, 2016
5.2
Glenn from Philippines
Solo traveler
Standard 4th Floor
Stayed 1 night in February 2016
Toilet is not clean”
The toilet seat and the whole assembly of it is dirty or stained (in due time). Must have been replaced but I understand that this is an old establishment.
Reviewed February 26, 2016
8.8
Maria from Philippines
Business traveler
Standard 4th Floor
Stayed 1 night in February 2016
Best for business travelers”
Location is very accessible. Wide parking area. Rooms are spacious.
Reviewed February 26, 2016
4.8
Johanne from Philippines
Family with young children
Standard 4th Floor
Stayed 2 nights in February 2016
Needs Renovation”
They have no Elevator and we were at 4th floor. The toilet flash is not working and not clean. Their blankets has holes.
Reviewed February 24, 2016
9.2
Gergely from Hungary
Solo traveler
Standard 4th Floor
Stayed 1 night in February 2016
recommended”
recommended
Reviewed February 11, 2016
4.4
Raoul from Philippines
Group
1 Bedroom Superior
Stayed 3 nights in February 2016
Not the hotel to book if you”
This was a last-minute booking and I decided to go ahead with it due to the reviews. Let's talk about what the hotel has going for it: it is easy to find and is close to the center of town. And their service charge for shuttle service is pretty reasonable. That's pretty much it. In general, this hotel was a disappointment. The corridors smelled like wet carpet. The rooms were dark and in dire need of refurbishing. There was no hot water in our bathroom during our entire stay, despite the staff's assurances that this would be addressed. The door of the shower stall was filthy and damaged (we had to lift it just to slide it open). Towels were greyish and thinning in some areas. Even the complimentary breakfast was bad. Overall, I wouldn't recommend this hotel to anyone and wouldn't stay here again next time I'm in Albay. Until this hotel renovates and improves their facilities, avoid it. They have a sister hotel that goes by a similar name, Casablanca SUITES. It's newer so you're probably better off booking there instead.
Reviewed February 09, 2016
4.0
Roderick from Saudi Arabia
Solo traveler
1 Bedroom Superior
Stayed 2 nights in February 2016
There are better options...”
Location.
Regretable.
Reviewed February 09, 2016
1234
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