Casablanca Suites
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7.6
Very good
/10
(202 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location
Parking
Available
  • Aquinas University Hospital190 m
  • Albay Astrodome700 m
  • St. Raphael Church740 m
  • Bicol University770 m
  • Jose Maria Penaranda Monument810 m
  • Albay Capitol Atrium Art Gallery810 m
  • Penaranda Park830 m
  • Liberty Bell830 m
  • JY Minimart860 m
  • Banco de Oro870 m
  • Free Wi-Fi

    Casablanca Suites

    Benny Imperial Street (Alternate Road) corner South Road 1, Ilawod, Legazpi, Philippines, 4500 - See map
    "Wonderful staff and management."
    Steven - May 1, 2016
    Exceptional reputation
    Recommended by 82% of guests
    Excellent comfort
    8.0 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Room service [24-hour]

    Cheaper than 85% of all properties in Legazpi in the last 24 hours

    Compared to 94 Legazpi properties at Agoda for various dates

    Property ranking|Compared to 94 Legazpi properties
    See all rankings
    Room comfort score
    8.0/10
    Room size
    26 sqm.
    Cheapest price score
    Location score
    8.1/10
    Better than
    90
    %
    of Legazpi properties
    Bigger than
    88
    %
    of Legazpi properties
    Better than
    85
    %
    of Legazpi properties
    Better than
    79
    %
    of Legazpi properties
    Value for money7.5
    Distance to city center1.0 km
    Location rating8.1
    Nearest airportLegazpi Airport (LGP)
    Distance to airport990 m

    Rooms available at Casablanca Suites

    8.0
    Very good
    Room comfort & quality
    Superior Room
    Superior Room
    ...
    • Room size: 24 m²/258 ft²
    • Country/region view
    • 2 single beds
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 2 single beds
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    Room DELUXE TWO DOUBLE BEDS
    Room DELUXE TWO DOUBLE BEDS
    ...
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      Twin Deluxe Two Double Beds
      Twin Deluxe Two Double Beds
      ...
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        Twin Superior Two Double Beds
        Twin Superior Two Double Beds
        ...
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          Room Luxury
          Room Luxury
          ...
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            Room
            Room
            ...
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              Superior Room, 2 Double Beds
              Superior Room, 2 Double Beds
              ...
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                Luxury Room - 2 double beds
                Luxury Room - 2 double beds
                ...
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                  Luxury Room Shared Bed
                  Luxury Room Shared Bed
                  ...
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                    What people love about Casablanca Suites

                    • 7.6
                      Very good
                      Cleanliness

                      "Good and clean place for stay near airport"

                      Younes

                      |

                      October 28, 2018

                    • 9.2
                      Exceptional
                      Breakfast

                      "Breakfast and wifi connection is good."

                      Patrick

                      |

                      August 19, 2016

                    • 8.4
                      Excellent

                      "Great laundry service and priced well."

                      Geoffrey

                      |

                      March 8, 2016

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                    More about Casablanca Suites

                    More about Casablanca Suites

                    9.2
                    Exceptional

                    "The staff were very friendly and accommodating."

                    Patrick

                    |

                    August 19, 2016

                    An overview

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                    Most talked about facilities

                    Breakfast
                    19 mentions
                    Housekeeping
                    11 mentions
                    Food & Dining
                    6 mentions
                    Internet
                    3 mentions

                    What they offer

                    8.4
                    Excellent

                    "Restaurant had good food and good coffee."

                    Mark D.

                    |

                    February 2, 2018

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                    Nearest essentials

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    What's nearby

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    Property's guest policies

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                    Some helpful facts

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                    Most helpful reviews for Casablanca Suites
                    Business traveler
                    Stayed 3 nights in February 2019
                    Superior Room
                    Exceptional9.2
                    Spacious Place for meetingsThe hotel in itself is small it is not super new but the staff are ok (*except when one called us at 6am asking about our booking details since we extended our stay) but other than that they are great! The restaurant down stairs serves fast and delicious food. They even let us have our meeting while ordering drinks and pika pika
                    Annfrom PhilippinesReviewed March 05, 2019
                    Solo traveler
                    Stayed 3 nights in May 2019
                    Superior Room
                    Good6.8
                    For the price range of this hotel, one can find better options in the cityPros. 1.It is a quiet place because it is located at the not so busy part of the city 2. Breakfast is good 3. There is adequate parking 4. Staff attentive to your needs Cons 1. Cleaning is not thorough at all. What I dislike most in a room is finding strands of hair of the previous occupant all over the bathroom floor! 2. Another thing that annoyed me is this. Their shuttle to the airport was supposed to leave at 5:30am. But the night before my departure they informed me that I have to leave at 5:00 am instead because the vehicle will be used by the boss. Wow, how customer-centered can they get! 3. Guests with flights that leave before breakfast opens will have to give up their full breakfast entitlement as they will only be given packed sandwiches which costs much much less than the breakfast that is included in what was paid for.
                    GILfrom PhilippinesReviewed May 20, 2019
                    Family with young children
                    Stayed 1 night in July 2019
                    Superior Room
                    Very good7.2
                    OkOnly con was the shower was just a little lower than the toilet and sink, there was no divider, only shower curtain, so it flooded a bit. Pro - near airport with free shuttle; takeaway breakfast sandwiches were good, food at restaurant was tasty and reasonably priced.
                    Michellefrom PhilippinesReviewed July 04, 2019
                    Couple
                    Stayed 2 nights in February 2017
                    Deluxe Room
                    Excellent8.4
                    ExcellentAffordable. Clean. Friendly and accommodating staff. No fuss. No airs. Easy enough to get a ride from the hotel though we booked a private cab to tour us around during our stay. Restaurant had good food and good coffee. Recommendable.
                    Markfrom PhilippinesReviewed February 02, 2018
                    Couple
                    Stayed 3 nights in March 2016
                    Superior Room
                    Exceptional9.6
                    Very near the airport w/ the best admin & staffKudos to Mr. Soyid (Operations Manager) & the rest of the personnel at the Front Desk & restaurant (breakfast area) for being very helpful and accommodating even prior to our stay. Weeks before we checked in, they adhered to our request for a room near the stairs (they don't have an elevator), and for the breakfast menu choices to be sent via email. The Front Desk personnel also printed our flight boarding passes, making our trip back to Manila a breeze amidst the Holy Week rush at the airport.
                    Tanyafrom PhilippinesReviewed March 28, 2016

                    Reviews of Casablanca Suites from real guests

                    Provided by verified guests of Agoda
                    7.6
                    /
                    10
                    Cleanliness7.7
                    Facilities6.6
                    Location8.1
                    Room comfort and quality8.0
                    Service7.9
                    Value for money7.5
                    High score for Legazpi
                    Rating
                    9+ Exceptional (24)
                    8-9 Excellent (28)
                    7-8 Very Good (41)
                    6-7 Good (17)
                    <6 Below Expectation (24)
                    Time of the year
                    Mar - May (35)
                    Jun - Aug (26)
                    Sep - Nov (29)
                    Dec - Feb (44)
                    All guests (202)
                    All room types
                    All languages

                    Show reviews that mention 

                    Showing 134 verified guest comments
                    12345
                    9.2
                    Exceptional
                    Ann from Philippines
                    Business traveler
                    Superior Room
                    Stayed 3 nights in February 2019

                    Spacious Place for meetings”

                    The hotel in itself is small it is not super new but the staff are ok (*except when one called us at 6am asking about our booking details since we extended our stay) but other than that they are great! The restaurant down stairs serves fast and delicious food. They even let us have our meeting while ordering drinks and pika pika

                    Reviewed March 05, 2019

                    Hello Ms. Ann, Greetings from Casablanca Suites! We are glad that you have enjoyed your stay with us. Rest assured that we will continue to improve our services. We hope to see you again. Thank you.

                    Responded March 29, 2019
                    Casablanca Suites
                    6.8
                    Good
                    GIL from Philippines
                    Solo traveler
                    Superior Room
                    Stayed 3 nights in May 2019

                    For the price range of this hotel, one can find better options in the city”

                    Pros. 1.It is a quiet place because it is located at the not so busy part of the city 2. Breakfast is good 3. There is adequate parking 4. Staff attentive to your needs Cons 1. Cleaning is not thorough at all. What I dislike most in a room is finding strands of hair of the previous occupant all over the bathroom floor! 2. Another thing that annoyed me is this. Their shuttle to the airport was supposed to leave at 5:30am. But the night before my departure they informed me that I have to leave at 5:00 am instead because the vehicle will be used by the boss. Wow, how customer-centered can they get! 3. Guests with flights that leave before breakfast opens will have to give up their full breakfast entitlement as they will only be given packed sandwiches which costs much much less than the breakfast that is included in what was paid for.

                    Reviewed May 20, 2019
                    7.2
                    Very good
                    Michelle from Philippines
                    Family with young children
                    Superior Room
                    Stayed 1 night in July 2019

                    Ok”

                    Only con was the shower was just a little lower than the toilet and sink, there was no divider, only shower curtain, so it flooded a bit. Pro - near airport with free shuttle; takeaway breakfast sandwiches were good, food at restaurant was tasty and reasonably priced.

                    Reviewed July 04, 2019
                    8.4
                    Excellent
                    Mark from Philippines
                    Couple
                    Deluxe Room
                    Stayed 2 nights in February 2017

                    Excellent”

                    Affordable. Clean. Friendly and accommodating staff. No fuss. No airs. Easy enough to get a ride from the hotel though we booked a private cab to tour us around during our stay. Restaurant had good food and good coffee. Recommendable.

                    Reviewed February 02, 2018
                    9.6
                    Exceptional
                    Tanya from Philippines
                    Couple
                    Superior Room
                    Stayed 3 nights in March 2016

                    Very near the airport w/ the best admin & staff”

                    Kudos to Mr. Soyid (Operations Manager) & the rest of the personnel at the Front Desk & restaurant (breakfast area) for being very helpful and accommodating even prior to our stay. Weeks before we checked in, they adhered to our request for a room near the stairs (they don't have an elevator), and for the breakfast menu choices to be sent via email. The Front Desk personnel also printed our flight boarding passes, making our trip back to Manila a breeze amidst the Holy Week rush at the airport.

                    Reviewed March 28, 2016
                    8.3
                    Excellent
                    Honorena from Philippines
                    Business traveler
                    Deluxe Room
                    Stayed 1 night in February 2014

                    Ideal place to stay in Legazpi”

                    New, clean, modern

                    Traveled on business and enjoyed our overnight stay in this hotel. You have a good view of Mayon Volcano from your room. It's 10 minutes away from the airport and the shuttle fetches you and brings you back. To go around, you can hire a cab or ride the jeep or tricycle, public transport was widely available. There are restaurants connected to the hotel but we didn't try the food. Breakfast buffet was very limited, though, but not bad. Hotel staff was helpful and attentive. The rooms were nice as the hotel is still relatively new. Overall, a pleasant place to stay in Legazpi.

                    Reviewed February 25, 2014
                    8.0
                    Excellent
                    Jaynor from Philippines
                    Business traveler
                    Superior Room
                    Stayed 2 nights in June 2012

                    Nice room with nice view”

                    love sightseeing

                    You will like their well-designed rooms. Well lit and with good airconditioning and a big flat screen TV. They also have breakfast buffet and the foods were okay. What's great about this hotel is its location. It is 5 minutes away from the airport and restaurants.

                    Reviewed November 12, 2012
                    8.3
                    Excellent
                    Frances from Philippines
                    Family with teens
                    Deluxe Room
                    Stayed 1 night in June 2012

                    Nice Room with a lovely view of Mount Mayon.”

                    location, restaurant within the building, free airport transfer to hotel

                    Found this hotel online since we are finding a nice hotel in Legazpi to stay. The website pictures didn't fail us so we book at this hotel for 2 nights. Another factor that made up our decision is their free transfer from airport to hotel and back. We are very glad that we made the right choice in booking this hotel. The Deluxe Room was big enough for the 3 of us (I am with my mom and sister) which according to their site can accommodate 4 people. I surely recommend those vacationers to get this room as the view from our window is overlooking the Mayon Volcano. They served free breakfast which is obviously included in the room rate, the food was good however it has limited choices. We are very happy with our stay and would definitely recommend this to our family and friends! We also tried the ATV tour to Mt. Mayon, it was amazing experience! It's a must try when you go to Legazpi!

                    Reviewed October 24, 2012
                    8.0
                    Excellent
                    Rai from Philippines
                    Business traveler
                    Superior Room
                    Stayed 2 nights in March 2019

                    Evarything was good except for the water”

                    The water wasn't clean, smells like rust so I have to buy a clean water outside

                    Reviewed March 18, 2019

                    Hello Rai, Greetings from Casablanca Suites! We are sorry to hear that. Rest assured that we will look into it and do our best to improve our services. Thank you.

                    Responded March 29, 2019
                    Casablanca Suites
                    5.6
                    Reneil from Philippines
                    Business traveler
                    Superior Room
                    Stayed 1 night in April 2019

                    Above average”

                    I am not happy with how the staff handle our queries. They are not informative and lack on proper communication skills. I hope the management can do something about it since they are in a very good location near to almost everything.

                    Reviewed April 15, 2019

                    Hello Reneil, Thank you for giving us your feedback. This will help us improve our service. We hope to hear from you your whole experience so we can improve and deal with it accordingly. Sincerely, Casablanca Management Team

                    Responded May 03, 2019
                    Casablanca Suites
                    9.6
                    Exceptional
                    Imelda from Philippines
                    Family with teens
                    Superior Room
                    Stayed 3 nights in May 2019

                    Exceptional”

                    The hotel is just 10 minutes from the Legazpi Airport and a few minutes away from business establishments. The bedrooms are spacious for a cheap price. Definitely recommend!

                    Reviewed May 29, 2019
                    9.6
                    Exceptional
                    Rossana from Ireland
                    Family with young children
                    Superior Room
                    Stayed 1 night in May 2019

                    Nice hotel. Nice location. You don’t have to go farther for dining. ”

                    The only problem we had was when we checked in there was no light in the toilet. We reported it to the reception We went out, then came back but still no light so I just leave it as it is.

                    Reviewed May 17, 2019
                    9.2
                    Exceptional
                    Criselda from Philippines
                    Group
                    Superior Room
                    Stayed 1 night in January 2019

                    Exceptional”

                    Despite the absence of an elevator or escalator, going up the stairs was not that hard. Friendly and accommodating staff, fair-sized rooms with a view of Mayon Volcanto. Basically, a pleasant stay.

                    Reviewed January 28, 2019

                    Hi Criselda, We are happy that you had a great stay with us. We hope to see you soon. Thank you and God bless! Sincerely, Casablanca Suites Management Team

                    Responded May 03, 2019
                    Casablanca Suites
                    9.2
                    Exceptional
                    Sandra from Philippines
                    Family with teens
                    Superior Room
                    Stayed 2 nights in March 2016

                    Great place to stay!”

                    Pros: Air conditioning is cool. Beds are comfortable. Rooms are clean. There's hot water & strong water pressure. Near places to eat. Near Mayon. Staff very friendly. Cons: Breakfast needed more variety & taste could be improved. Staff was great though!!

                    Reviewed March 27, 2016
                    8.4
                    Excellent
                    Geoffrey from United Kingdom
                    Family with young children
                    Deluxe Room
                    Stayed 2 nights in March 2016

                    Friendly enough, close to the airport ”

                    Very friendly staff, good view of the volcano, close to the airport. Breakfast is ample and well cooked, but can take a while to arrive and no second cup of tea offered. Great laundry service and priced well. Would prefer if there was a kettle in the room, you call down and they deliver you a teapot of hot water. Wifi worked well even in the room. Would I stay again yes its okay for a short stay..

                    Reviewed March 08, 2016
                    9.7
                    Exceptional
                    SONIA from Brazil
                    Family with young children
                    Deluxe Room
                    Stayed 3 nights in February 2016

                    Excellent service,location, very friendly staff ”

                    Very friendly, helpful, patient, good location, great view of the Mayon Volcano

                    Very good. Our flight back to Manila was cancelled and so we called the hotel and asked to be picked up again, talked about the possibility of booking 3 rooms for us for the night if we are unable to book our trip back to Manila by bus. They were very accommodating and helpful. We were able to get tickets for the bus and we were invited to stay at the hotel lobby while waiting for the time to take the bus. We had an early dinner at the hotel and since it was Valentine's Day, they gave complimentary cupcakes to the children. Later the van took us to the bus depot. It really felt like home to us.

                    Reviewed February 15, 2016
                    8.3
                    Excellent
                    Angella from Philippines
                    Couple
                    Superior Room
                    Stayed 1 night in May 2015

                    Casablanca Suites”

                    Location, breakfast set, space and layout of room

                    Our stay itself was great. They also provided an airport shuttle and assistance in calling tricycles. The hotel has a good view of the Mayon Volcano and the restaurant food tastes good and authentic. Room for improvement: preparation of agoda booking upon check-in and matching prices (or cheaper) between hotel published rates and Agoda rates

                    Reviewed May 05, 2015
                    8.3
                    Excellent
                    Angella from Philippines
                    Group
                    Superior Room
                    Stayed 1 night in May 2015

                    Casablanca Suites”

                    Location, space and layout of the room, breakfast set

                    Our stay was fantastic. However, the Agoda booking was not thorougly prepared upon our arrival. They tried to charge us for the extra bed even if we already paid for it in Agoda. And the rates online are ~300 pesos more expensive than the actual published rates.

                    Reviewed May 05, 2015
                    8.0
                    Excellent
                    Michaell from Philippines
                    Couple
                    Deluxe Room
                    Stayed 1 night in December 2014

                    Hotel is new and really near the airport.”

                    Good location. Great food. Nice staff.

                    We enjoyed our stay at the hotel. The location was near the airport and they had free service to and from airport so really convenient. The room was carpeted, clean and comfortable. The CR was really nice. The room was big with a view of Mayon Volcano. The food at Kamias Restaurant at the ground floor was awesome. I love the Pili bibingka with avocado ice cream. Over-all I'd love to stay at Casablanca again when we visit Legazpi. Definitely a great place to stay in.

                    Reviewed December 23, 2014
                    8.0
                    Excellent
                    lilibeth from Philippines
                    Couple
                    Superior Room
                    Stayed 2 nights in May 2014

                    clean hotel and friendly staff”

                    clean, quiet, simple

                    We had a pleasant stay at Casablanca Suites. The hotel looks new and clean, and the staff attentive and friendly. There's a free service van to and from the airport, and it is just a few minutes drive to the city proper, and other tourist destinations.

                    Reviewed May 19, 2014
                    12345
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                    Casablanca Suites
                    |Very good 7.6
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                    • Excellent location
                    • Penaranda Park