Casablanca Suites

Casablanca Suites

Benny Imperial Street (Alternate Road) corner South Road 1, Ilawod, Legazpi, Philippines, 4500
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Superior Room Casablanca Suites
Superior Room
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     Casablanca Suites

    Casablanca Suites Reviews

    7.7
    Very good
    /10
    (173 reviews)See what guests said
    8.4
    Excellent

    "Enjoy spending a few days here."

    Steven

    -

    May 1, 2016

    8.0
    Excellent room comfort and quality

    Things you’ll love about Casablanca Suites

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    This property is in high demand!

    Last booked 8 hours ago

    Excellent
    Location
    8.1
    See map
    Excellent location
    Nearby
    Popular
  • Aquinas University Hospital190 m
  • Albay Astrodome700 m
  • St. Raphael Church740 m
  • Bicol University770 m
  • Jose Maria Penaranda Monument810 m
  • Albay Capitol Atrium Art Gallery810 m
  • Penaranda Park830 m
  • Liberty Bell830 m
  • JY Minimart860 m
  • Banco de Oro870 m
  • Value for money7.5
    Distance to city center1.0 km
    Location rating8.1
    Nearest airportLegazpi Airport (LGP)
    Distance to airport990 m

    Rooms available at Casablanca Suites

    8.0
    Very good
    Room comfort & quality
    Superior Room
    Superior Room
    ...
    • Room size: 24 m²/258 ft²
    • Country view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Room Superior Two Double Beds
    Room Superior Two Double Beds
    ...
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      Luxury Room - 2 double beds
      Luxury Room - 2 double beds
      ...
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        Room Luxury
        Room Luxury
        ...
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          Room Standard
          Room Standard
          ...
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            Room DELUXE TWO DOUBLE BEDS
            Room DELUXE TWO DOUBLE BEDS
            ...
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              Have a question for Casablanca Suites?

              What people love about Casablanca Suites

              • 8.8
                Excellent

                "My family enjoy the hotel experience."

                Harry J.

                |

                December 21, 2016

              • 8.0
                Very good

                "Very friendly and professional staff"

                Dicky P.

                |

                January 7, 2019

              • 7.6
                Very good

                "Good and clean place for stay near airport"

                Younes

                |

                October 28, 2018

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              More about Casablanca Suites

              More about Casablanca Suites

              9.2
              Exceptional

              "A good place to stay."

              Patrick

              |

              August 19, 2016

              An overview

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              What they offer

              8.4
              Excellent

              "Friendly and accommodating staff."

              Mark D.

              |

              February 2, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Casablanca Suites from real guests

              Agoda Reviews (173)
              7.7
              /
              10
              Cleanliness7.7
              Facilities6.6
              Location8.1
              Room comfort and quality8.0
              Service7.8
              Value for money7.5
              Provided by verified guests of Agoda
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              All guests (173)
              All room types

              Show reviews that mention 

              Showing 124 verified guest comments
              12345
              9.2
              Exceptional
              Ann from Philippines
              Business traveler
              Superior Room
              Stayed 3 nights in February 2019

              Spacious Place for meetings”

              The hotel in itself is small it is not super new but the staff are ok (*except when one called us at 6am asking about our booking details since we extended our stay) but other than that they are great! The restaurant down stairs serves fast and delicious food. They even let us have our meeting while ordering drinks and pika pika

              Reviewed March 05, 2019

              Hello Ms. Ann, Greetings from Casablanca Suites! We are glad that you have enjoyed your stay with us. Rest assured that we will continue to improve our services. We hope to see you again. Thank you.

              Responded March 29, 2019
              Casablanca Suites
              9.2
              Exceptional
              Criselda from Philippines
              Group
              Superior Room
              Stayed 1 night in January 2019

              Exceptional”

              Despite the absence of an elevator or escalator, going up the stairs was not that hard. Friendly and accommodating staff, fair-sized rooms with a view of Mayon Volcanto. Basically, a pleasant stay.

              Reviewed January 28, 2019
              8.4
              Excellent
              Mark from Philippines
              Couple
              Deluxe Room
              Stayed 2 nights in February 2017

              Excellent”

              Affordable. Clean. Friendly and accommodating staff. No fuss. No airs. Easy enough to get a ride from the hotel though we booked a private cab to tour us around during our stay. Restaurant had good food and good coffee. Recommendable.

              Reviewed February 02, 2018
              9.6
              Exceptional
              Tanya from Philippines
              Couple
              Superior Room
              Stayed 3 nights in March 2016

              Very near the airport w/ the best admin & staff”

              Kudos to Mr. Soyid (Operations Manager) & the rest of the personnel at the Front Desk & restaurant (breakfast area) for being very helpful and accommodating even prior to our stay. Weeks before we checked in, they adhered to our request for a room near the stairs (they don't have an elevator), and for the breakfast menu choices to be sent via email. The Front Desk personnel also printed our flight boarding passes, making our trip back to Manila a breeze amidst the Holy Week rush at the airport.

              Reviewed March 28, 2016
              3.2
              Christine from Philippines
              Family with young children
              Superior Room
              Stayed 2 nights in December 2018

              Poor service”

              Untidy

              Reviewed December 27, 2018
              6.8
              Good
              Rakel from Philippines
              Couple
              Superior Room
              Stayed 2 nights in February 2019

              Amazing view!”

              The hotel upgraded my accommodation from superior room to deluxe room with a very nice view of Mayon Volcano!!! I am very happy and my husband was very satisfied! Breakfast was delicious too!

              Reviewed February 11, 2019

              Hello Rakel, Greetings from Casablanca Suites! We are happy to know that you have enjoyed your stay with us. We hope to see you again soon. Thank you.

              Responded March 29, 2019
              Casablanca Suites
              8.0
              Excellent
              Dicky from Philippines
              Family with teens
              Deluxe Room
              Stayed 2 nights in December 2018

              Someone from Indonesia”

              Very friendly and professional staff

              Reviewed January 07, 2019

              Greetings from Casablanca Suites! We are glad that you have enjoyed your stay with us. We hope to see you again. Thank you.

              Responded March 29, 2019
              Casablanca Suites
              8.0
              Excellent
              Gilda from Philippines
              Business traveler
              Superior Room
              Stayed 2 nights in November 2018

              Very good”

              good facility at reasonable price

              Reviewed January 07, 2019

              Hello Ms. Gilda, Greetings from Casablanca Suites! We are glad that you had a good stay with us. We hope to see you again. Thank you.

              Responded March 29, 2019
              Casablanca Suites
              7.6
              Very good
              Younes from United Arab Emirates
              Group
              Superior Room
              Stayed 3 nights in October 2018

              Very good”

              Good and clean place for stay near airport

              Reviewed October 28, 2018
              9.2
              Exceptional
              Sandra from Philippines
              Family with teens
              Superior Room
              Stayed 2 nights in March 2016

              Great place to stay!”

              Pros: Air conditioning is cool. Beds are comfortable. Rooms are clean. There's hot water & strong water pressure. Near places to eat. Near Mayon. Staff very friendly. Cons: Breakfast needed more variety & taste could be improved. Staff was great though!!

              Reviewed March 27, 2016
              8.4
              Excellent
              Geoffrey from United Kingdom
              Family with young children
              Deluxe Room
              Stayed 2 nights in March 2016

              Friendly enough, close to the airport ”

              Very friendly staff, good view of the volcano, close to the airport. Breakfast is ample and well cooked, but can take a while to arrive and no second cup of tea offered. Great laundry service and priced well. Would prefer if there was a kettle in the room, you call down and they deliver you a teapot of hot water. Wifi worked well even in the room. Would I stay again yes its okay for a short stay..

              Reviewed March 08, 2016
              9.7
              Exceptional
              SONIA from Brazil
              Family with young children
              Deluxe Room
              Stayed 3 nights in February 2016

              Excellent service,location, very friendly staff ”

              Very friendly, helpful, patient, good location, great view of the Mayon Volcano

              Very good. Our flight back to Manila was cancelled and so we called the hotel and asked to be picked up again, talked about the possibility of booking 3 rooms for us for the night if we are unable to book our trip back to Manila by bus. They were very accommodating and helpful. We were able to get tickets for the bus and we were invited to stay at the hotel lobby while waiting for the time to take the bus. We had an early dinner at the hotel and since it was Valentine's Day, they gave complimentary cupcakes to the children. Later the van took us to the bus depot. It really felt like home to us.

              Reviewed February 15, 2016
              8.3
              Excellent
              Angella from Philippines
              Couple
              Superior Room
              Stayed 1 night in May 2015

              Casablanca Suites”

              Location, breakfast set, space and layout of room

              Our stay itself was great. They also provided an airport shuttle and assistance in calling tricycles. The hotel has a good view of the Mayon Volcano and the restaurant food tastes good and authentic. Room for improvement: preparation of agoda booking upon check-in and matching prices (or cheaper) between hotel published rates and Agoda rates

              Reviewed May 05, 2015
              8.3
              Excellent
              Angella from Philippines
              Group
              Superior Room
              Stayed 1 night in May 2015

              Casablanca Suites”

              Location, space and layout of the room, breakfast set

              Our stay was fantastic. However, the Agoda booking was not thorougly prepared upon our arrival. They tried to charge us for the extra bed even if we already paid for it in Agoda. And the rates online are ~300 pesos more expensive than the actual published rates.

              Reviewed May 05, 2015
              8.0
              Excellent
              Michaell from Philippines
              Couple
              Deluxe Room
              Stayed 1 night in December 2014

              Hotel is new and really near the airport.”

              Good location. Great food. Nice staff.

              We enjoyed our stay at the hotel. The location was near the airport and they had free service to and from airport so really convenient. The room was carpeted, clean and comfortable. The CR was really nice. The room was big with a view of Mayon Volcano. The food at Kamias Restaurant at the ground floor was awesome. I love the Pili bibingka with avocado ice cream. Over-all I'd love to stay at Casablanca again when we visit Legazpi. Definitely a great place to stay in.

              Reviewed December 23, 2014
              7.6
              Very good
              Charito from United States
              Couple
              Superior Room
              Stayed 6 nights in February 2018

              Not forthcoming”

              Our reservation is for 6 nights. We advised the receptionist about not having hot water in the shower the first day. Supposedly, someone was coming to check on it. Second day, I was told that there is hot water but still not. Went to report it again and they finally moved us to another room that HAS hot water. Another issue is about a One Thousand Pesos deposit - we were assured during check in that we will be refunded the deposit at checkout just so there is no damage done in the room. During our checkout, there was no mention of our deposit (I forgot to ask about it since we checked out early in the morning) and we were charged for the meals we have incurred, which was ok. When we arrived in Manila, I sent an email to the receptionist on 2/28/18 (the email address she provided me so she could print our boarding passes) to send me a list of the detailed charges we incurred but I did not get a response. I sent second request for the charges on 3/03/18 and still no answer. Noresponse

              Reviewed March 20, 2018
              7.6
              Very good
              Boon from Malaysia
              Business traveler
              Superior Room
              Stayed 1 night in June 2018

              Simple & Clean Hotel”

              Simple and clean hotel

              Reviewed June 09, 2018

              Greetings from Casablanca Suites! We are happy that you enjoyed your stay with us. We are excited to see you again in your next visit. Thank you and God bless. Sincerely, The Management

              Responded June 13, 2018
              Casablanca Suites
              6.0
              Amir from Israel
              Family with young children
              Deluxe Room
              Stayed 2 nights in March 2018

              Nice base for Mt. Mayon exploration”

              Nothing special in this hotel, beside the great view of mt. Mayon you get for "free" from your window. Room was OK, "Italian" restaurant near by was also OK.

              Reviewed April 27, 2018

              Hello Amir, We highly appreciate your review for us to improve our system. We are looking forward to see you again on your next visit. Thank you.

              Responded May 08, 2018
              Casablanca Suites
              8.0
              Excellent
              Phoebe from Philippines
              Couple
              Superior Room
              Stayed 1 night in November 2016

              Excellent hotel location!”

              This hotel is all about location, that's all it is.

              Reviewed November 16, 2016
              8.0
              Excellent
              Vicky from Philippines
              Business traveler
              Superior Room
              Stayed 1 night in October 2015

              very clean”

              clean, location, hospitable
              Reviewed October 14, 2015
              12345
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              |Very good 7.7
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              • Excellent location
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