Casablanca Suites
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Casablanca Suites

Benny Imperial Street (Alternate Road) corner South Road 1, Ilawod, Legazpi, Philippines, 4500
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     Casablanca Suites

    Casablanca Suites Reviews

    7.7
    Very good
    /10
    (190 reviews)See what guests said
    9.2
    Exceptional

    "A good place to stay."

    Patrick

    -

    August 19, 2016

    8.0
    Excellent room comfort and quality
    Recommended by 81% of guests

    Things you’ll love about Casablanca Suites

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    Excellent
    Location
    8.1
    See map
    Excellent location
    Popular
    Nearby
  • Penaranda Park830 m
  • Cathedral of San Gregorio Mango920 m
  • Embarcadero970 m
  • Bicol Heritage Park1.17 km
  • Pacific Mall1.42 km
  • Lignon Hill Nature Park1.84 km
  • Cagsawa Ruins Park4.43 km
  • Cagsawa National Museum4.44 km
  • Mayon Volcano13.82 km
  • Vera Falls26.13 km
  • This property is in high demand!

    Last booked 7 hours ago

    Value for money7.5
    Distance to city center1.0 km
    Location rating8.1
    Nearest airportLegazpi Airport (LGP)
    Distance to airport990 m

    Rooms available at Casablanca Suites

    8.0
    Very good
    Room comfort & quality
    Superior Room
    Superior Room
    ...
    • Room size: 24 m²/258 ft²
    • Country view
    • 2 single beds
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 2 single beds
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    Twin Deluxe Two Double Beds
    Twin Deluxe Two Double Beds
    ...
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      Twin Superior Two Double Beds
      Twin Superior Two Double Beds
      ...
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        Room Superior Two Double Beds
        Room Superior Two Double Beds
        ...
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          Luxury Room - 2 double beds
          Luxury Room - 2 double beds
          ...
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            Room Luxury
            Room Luxury
            ...
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              Room Standard
              Room Standard
              ...
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                Room DELUXE TWO DOUBLE BEDS
                Room DELUXE TWO DOUBLE BEDS
                ...
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                  What people love about Casablanca Suites

                  • 7.6
                    Very good
                    Cleanliness

                    "Good and clean place for stay near airport"

                    Younes

                    |

                    October 28, 2018

                  • 8.0
                    Very good
                    Staff 

                    "Very friendly and professional staff"

                    Dicky P.

                    |

                    January 7, 2019

                  • 9.2
                    Exceptional

                    "Beds are comfortable."

                    Sandra

                    |

                    March 27, 2016

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                  More about Casablanca Suites

                  More about Casablanca Suites

                  8.4
                  Excellent

                  "Friendly and accommodating staff."

                  Mark D.

                  |

                  February 2, 2018

                  An overview

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                  What they offer

                  8.0
                  Very good

                  "Good facility at reasonable price"

                  Gilda

                  |

                  January 7, 2019

                  Read more reviews
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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Reviews of Casablanca Suites from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (190)
                  7.7
                  /
                  10
                  Cleanliness7.7
                  Facilities6.7
                  Location8.1
                  Room comfort and quality8.0
                  Service7.9
                  Value for money7.5
                  All languages
                  All guests (190)
                  All room types

                  Show reviews that mention 

                  Showing 129 verified guest comments
                  12345
                  9.2
                  Exceptional
                  Ann from Philippines
                  Business traveler
                  Superior Room
                  Stayed 3 nights in February 2019

                  Spacious Place for meetings”

                  The hotel in itself is small it is not super new but the staff are ok (*except when one called us at 6am asking about our booking details since we extended our stay) but other than that they are great! The restaurant down stairs serves fast and delicious food. They even let us have our meeting while ordering drinks and pika pika

                  Reviewed March 05, 2019

                  Hello Ms. Ann, Greetings from Casablanca Suites! We are glad that you have enjoyed your stay with us. Rest assured that we will continue to improve our services. We hope to see you again. Thank you.

                  Responded March 29, 2019
                  Casablanca Suites
                  6.8
                  Good
                  GIL from Philippines
                  Solo traveler
                  Superior Room
                  Stayed 3 nights in May 2019

                  For the price range of this hotel, one can find better options in the city”

                  Pros. 1.It is a quiet place because it is located at the not so busy part of the city 2. Breakfast is good 3. There is adequate parking 4. Staff attentive to your needs Cons 1. Cleaning is not thorough at all. What I dislike most in a room is finding strands of hair of the previous occupant all over the bathroom floor! 2. Another thing that annoyed me is this. Their shuttle to the airport was supposed to leave at 5:30am. But the night before my departure they informed me that I have to leave at 5:00 am instead because the vehicle will be used by the boss. Wow, how customer-centered can they get! 3. Guests with flights that leave before breakfast opens will have to give up their full breakfast entitlement as they will only be given packed sandwiches which costs much much less than the breakfast that is included in what was paid for.

                  Reviewed May 20, 2019
                  8.4
                  Excellent
                  Mark from Philippines
                  Couple
                  Deluxe Room
                  Stayed 2 nights in February 2017

                  Excellent”

                  Affordable. Clean. Friendly and accommodating staff. No fuss. No airs. Easy enough to get a ride from the hotel though we booked a private cab to tour us around during our stay. Restaurant had good food and good coffee. Recommendable.

                  Reviewed February 02, 2018
                  9.6
                  Exceptional
                  Tanya from Philippines
                  Couple
                  Superior Room
                  Stayed 3 nights in March 2016

                  Very near the airport w/ the best admin & staff”

                  Kudos to Mr. Soyid (Operations Manager) & the rest of the personnel at the Front Desk & restaurant (breakfast area) for being very helpful and accommodating even prior to our stay. Weeks before we checked in, they adhered to our request for a room near the stairs (they don't have an elevator), and for the breakfast menu choices to be sent via email. The Front Desk personnel also printed our flight boarding passes, making our trip back to Manila a breeze amidst the Holy Week rush at the airport.

                  Reviewed March 28, 2016
                  8.3
                  Excellent
                  Honorena from Philippines
                  Business traveler
                  Deluxe Room
                  Stayed 1 night in February 2014

                  Ideal place to stay in Legazpi”

                  New, clean, modern

                  Traveled on business and enjoyed our overnight stay in this hotel. You have a good view of Mayon Volcano from your room. It's 10 minutes away from the airport and the shuttle fetches you and brings you back. To go around, you can hire a cab or ride the jeep or tricycle, public transport was widely available. There are restaurants connected to the hotel but we didn't try the food. Breakfast buffet was very limited, though, but not bad. Hotel staff was helpful and attentive. The rooms were nice as the hotel is still relatively new. Overall, a pleasant place to stay in Legazpi.

                  Reviewed February 25, 2014
                  8.0
                  Excellent
                  Jaynor from Philippines
                  Business traveler
                  Superior Room
                  Stayed 2 nights in June 2012

                  Nice room with nice view”

                  love sightseeing

                  You will like their well-designed rooms. Well lit and with good airconditioning and a big flat screen TV. They also have breakfast buffet and the foods were okay. What's great about this hotel is its location. It is 5 minutes away from the airport and restaurants.

                  Reviewed November 12, 2012
                  8.3
                  Excellent
                  Frances from Philippines
                  Family with teens
                  Deluxe Room
                  Stayed 1 night in June 2012

                  Nice Room with a lovely view of Mount Mayon.”

                  location, restaurant within the building, free airport transfer to hotel

                  Found this hotel online since we are finding a nice hotel in Legazpi to stay. The website pictures didn't fail us so we book at this hotel for 2 nights. Another factor that made up our decision is their free transfer from airport to hotel and back. We are very glad that we made the right choice in booking this hotel. The Deluxe Room was big enough for the 3 of us (I am with my mom and sister) which according to their site can accommodate 4 people. I surely recommend those vacationers to get this room as the view from our window is overlooking the Mayon Volcano. They served free breakfast which is obviously included in the room rate, the food was good however it has limited choices. We are very happy with our stay and would definitely recommend this to our family and friends! We also tried the ATV tour to Mt. Mayon, it was amazing experience! It's a must try when you go to Legazpi!

                  Reviewed October 24, 2012
                  5.6
                  Reneil from Philippines
                  Business traveler
                  Superior Room
                  Stayed 1 night in April 2019

                  Above average”

                  I am not happy with how the staff handle our queries. They are not informative and lack on proper communication skills. I hope the management can do something about it since they are in a very good location near to almost everything.

                  Reviewed April 15, 2019

                  Hello Reneil, Thank you for giving us your feedback. This will help us improve our service. We hope to hear from you your whole experience so we can improve and deal with it accordingly. Sincerely, Casablanca Management Team

                  Responded May 03, 2019
                  Casablanca Suites
                  8.0
                  Excellent
                  Rai from Philippines
                  Business traveler
                  Superior Room
                  Stayed 2 nights in March 2019

                  Evarything was good except for the water”

                  The water wasn't clean, smells like rust so I have to buy a clean water outside

                  Reviewed March 18, 2019

                  Hello Rai, Greetings from Casablanca Suites! We are sorry to hear that. Rest assured that we will look into it and do our best to improve our services. Thank you.

                  Responded March 29, 2019
                  Casablanca Suites
                  9.2
                  Exceptional
                  Criselda from Philippines
                  Group
                  Superior Room
                  Stayed 1 night in January 2019

                  Exceptional”

                  Despite the absence of an elevator or escalator, going up the stairs was not that hard. Friendly and accommodating staff, fair-sized rooms with a view of Mayon Volcanto. Basically, a pleasant stay.

                  Reviewed January 28, 2019

                  Hi Criselda, We are happy that you had a great stay with us. We hope to see you soon. Thank you and God bless! Sincerely, Casablanca Suites Management Team

                  Responded May 03, 2019
                  Casablanca Suites
                  9.6
                  Exceptional
                  Imelda from Philippines
                  Family with teens
                  Superior Room
                  Stayed 3 nights in May 2019

                  Exceptional”

                  The hotel is just 10 minutes from the Legazpi Airport and a few minutes away from business establishments. The bedrooms are spacious for a cheap price. Definitely recommend!

                  Reviewed May 29, 2019
                  9.6
                  Exceptional
                  Rossana from Ireland
                  Family with young children
                  Superior Room
                  Stayed 1 night in May 2019

                  Nice hotel. Nice location. You don’t have to go farther for dining. ”

                  The only problem we had was when we checked in there was no light in the toilet. We reported it to the reception We went out, then came back but still no light so I just leave it as it is.

                  Reviewed May 17, 2019
                  6.8
                  Good
                  Rakel from Philippines
                  Couple
                  Superior Room
                  Stayed 2 nights in February 2019

                  Amazing view!”

                  The hotel upgraded my accommodation from superior room to deluxe room with a very nice view of Mayon Volcano!!! I am very happy and my husband was very satisfied! Breakfast was delicious too!

                  Reviewed February 11, 2019

                  Hello Rakel, Greetings from Casablanca Suites! We are happy to know that you have enjoyed your stay with us. We hope to see you again soon. Thank you.

                  Responded March 29, 2019
                  Casablanca Suites
                  7.6
                  Very good
                  lea from Philippines
                  Business traveler
                  Superior Room
                  Stayed 1 night in January 2018

                  the guard on duty sucks!”

                  we traveled from naga to legazpi we arrived around 10pm. It was raining and the wind is strong. we parked our car infront of the entrance so we could get off our things easily. i am traveling with my husband, our 2year old daughter and our yaya who is carrying our daughter. we have a lot of baggage (everybody knows that if you have a child with you traveling they need a lot of things). upon unloading our things which my husband was helping me (i was literally looking like a christmas tree because of the bags i carried). there were two guards infront of us who is just talking with eachother. No one helped me to carry our things so i just went inside to check-in. my husband parked our car upon we went inside. my husband came back when he already parked our car. he said to me (the same guards who was talking to eachother). approach him when he was parking and said he should park at the back of the hotel. PARK THE CAR AT THE BACK?!?! when there is a space infront?!!

                  Reviewed January 14, 2018
                  9.2
                  Exceptional
                  Sandra from Philippines
                  Family with teens
                  Superior Room
                  Stayed 2 nights in March 2016

                  Great place to stay!”

                  Pros: Air conditioning is cool. Beds are comfortable. Rooms are clean. There's hot water & strong water pressure. Near places to eat. Near Mayon. Staff very friendly. Cons: Breakfast needed more variety & taste could be improved. Staff was great though!!

                  Reviewed March 27, 2016
                  8.4
                  Excellent
                  Geoffrey from United Kingdom
                  Family with young children
                  Deluxe Room
                  Stayed 2 nights in March 2016

                  Friendly enough, close to the airport ”

                  Very friendly staff, good view of the volcano, close to the airport. Breakfast is ample and well cooked, but can take a while to arrive and no second cup of tea offered. Great laundry service and priced well. Would prefer if there was a kettle in the room, you call down and they deliver you a teapot of hot water. Wifi worked well even in the room. Would I stay again yes its okay for a short stay..

                  Reviewed March 08, 2016
                  9.7
                  Exceptional
                  SONIA from Brazil
                  Family with young children
                  Deluxe Room
                  Stayed 3 nights in February 2016

                  Excellent service,location, very friendly staff ”

                  Very friendly, helpful, patient, good location, great view of the Mayon Volcano

                  Very good. Our flight back to Manila was cancelled and so we called the hotel and asked to be picked up again, talked about the possibility of booking 3 rooms for us for the night if we are unable to book our trip back to Manila by bus. They were very accommodating and helpful. We were able to get tickets for the bus and we were invited to stay at the hotel lobby while waiting for the time to take the bus. We had an early dinner at the hotel and since it was Valentine's Day, they gave complimentary cupcakes to the children. Later the van took us to the bus depot. It really felt like home to us.

                  Reviewed February 15, 2016
                  8.3
                  Excellent
                  Angella from Philippines
                  Couple
                  Superior Room
                  Stayed 1 night in May 2015

                  Casablanca Suites”

                  Location, breakfast set, space and layout of room

                  Our stay itself was great. They also provided an airport shuttle and assistance in calling tricycles. The hotel has a good view of the Mayon Volcano and the restaurant food tastes good and authentic. Room for improvement: preparation of agoda booking upon check-in and matching prices (or cheaper) between hotel published rates and Agoda rates

                  Reviewed May 05, 2015
                  8.3
                  Excellent
                  Angella from Philippines
                  Group
                  Superior Room
                  Stayed 1 night in May 2015

                  Casablanca Suites”

                  Location, space and layout of the room, breakfast set

                  Our stay was fantastic. However, the Agoda booking was not thorougly prepared upon our arrival. They tried to charge us for the extra bed even if we already paid for it in Agoda. And the rates online are ~300 pesos more expensive than the actual published rates.

                  Reviewed May 05, 2015
                  8.0
                  Excellent
                  Michaell from Philippines
                  Couple
                  Deluxe Room
                  Stayed 1 night in December 2014

                  Hotel is new and really near the airport.”

                  Good location. Great food. Nice staff.

                  We enjoyed our stay at the hotel. The location was near the airport and they had free service to and from airport so really convenient. The room was carpeted, clean and comfortable. The CR was really nice. The room was big with a view of Mayon Volcano. The food at Kamias Restaurant at the ground floor was awesome. I love the Pili bibingka with avocado ice cream. Over-all I'd love to stay at Casablanca again when we visit Legazpi. Definitely a great place to stay in.

                  Reviewed December 23, 2014
                  12345
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                  • Excellent location
                  • Penaranda Park