Cascada Boutique Hotel
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Single Room - Bedroom Cascada Boutique Hotel
 Cascada Boutique Hotel
Buffet Cascada Boutique Hotel
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8.7
Excellent
/10
(154 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - 870 meters to the beach
  • Hauptbahnhof260 m
  • Sammlung Rosengart410 m
  • Permanence Medical Center Luzern420 m
  • University of Lucerne430 m
  • Luzern Train Station440 m
  • Post Office450 m
  • Kultur und Kongresszentrum & Kunstmuseum540 m
  • The Chapel Bridge560 m
  • Kapellbrücke610 m
  • Picasso Museum690 m
  • Free Wi-Fi

    Cascada Boutique Hotel

    Bundesplatz 18, Luzern Metro Area, Luzern, Switzerland - See map
    "Parking on site, nice size rooms, wonderful work out facilities across the street, and a good location near the old town section made this hotel ideal..."
    Tamara - July 7, 2017
    Exceptional reputation
    Recommended by 97% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    • 440 meters to public transportation

    • 870 meters to the beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 94% of all properties in Luzern in the last 24 hours

    Compared to 305 Luzern properties at Agoda for various dates

    Property ranking|Compared to 305 Luzern properties
    See all rankings
    Room comfort score
    8.8/10
    Review score - United States
    9.5/10
    Value for money score
    8.5/10
    Service score
    9.1/10
    Better than
    99
    %
    of Luzern properties
    Better than
    99
    %
    of Luzern properties
    Better than
    98
    %
    of Luzern properties
    Better than
    98
    %
    of Luzern properties
    Value for money8.5
    Distance to city center0.1 km
    Location rating8.6
    Nearest airportEmmen Airport (EML)
    Distance to airport5.2 km

    Rooms available at Cascada Boutique Hotel

    8.8
    Excellent
    Room comfort & quality
    Family Room
    Family Room
    ...
    • Room size: 35 m²/377 ft²
    • Street view
    • 4 single beds
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    Superior Room
    Superior Room
    ...
    • Room size: 20 m²/215 ft²
    • Street view
    • 1 double bed or 2 single be...
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    Three Bedded Room
    Three Bedded Room
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 2 single beds and 1 sofa be...
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    Single Room
    Single Room
    ...
    • Room size: 12 m²/129 ft²
    • Street view
    • 1 single bed
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    Standard Room
    Standard Room
    ...
    • Room size: 16 m²/172 ft²
    • Street view
    • 1 double bed
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    Standard Single Room
    Standard Single Room
    ...
    • Room size: 16 m²/172 ft²
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    Single room - Luxury
    Single room - Luxury
    ...
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      Run of House
      Run of House
      ...
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        Deluxe Single
        Deluxe Single
        ...
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          Economy Room
          Economy Room
          ...
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            What people love about Cascada Boutique Hotel

            • 9.2
              Exceptional
              Staff 

              "Staff were genuinely welcoming, very friendly and polite."

              Dawn

              |

              March 29, 2018

            • 8.4
              Excellent
              Staff 

              "The stay overall was very comfortable and reception desk was very polite and helpful to plan the activities."

              Subhanshu

              |

              August 13, 2017

            • 8.0
              Very good
              Cleanliness

              "The hotel is good and clean."

              Cheok C.

              |

              December 22, 2017

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            More about Cascada Boutique Hotel

            More about Cascada Boutique Hotel

            8.4
            Excellent

            "Good hotel and very close to station."

            Subhanshu

            |

            August 13, 2017

            An overview

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            Most talked about facilities

            Breakfast
            16 mentions
            Housekeeping
            10 mentions
            Food & Dining
            2 mentions

            What they offer

            9.2
            Exceptional
            Breakfast

            "Excellent breakfast with very good choices for vegetarians."

            Dawn

            |

            March 29, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Food and dining

            Breakfast options

            American
            Asian
            Continental
            Vegetarian
            Vegan
            Full English/Irish
            Gluten-free

            Restaurants on site

            BOLERO Restaurante
            Cuisine:European, International, Local
            Menu:Buffet, A-la-carte

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Most helpful reviews for Cascada Boutique Hotel
            Couple
            Stayed 1 night in March 2019
            Standard Room
            Exceptional10.0
            ExceptionalThe hotel was located close to the train station and the city center of luzern. I had an upgraded room with view of the mountains and loved it. The staff was very helpful and nice, the room was clean and spacious. The mini bar was free of charge. They served cold and hot breakfast too. They gave us free one day tranportion pass, free bike renting and also gym for us to use.
            Lindafrom IndonesiaReviewed March 31, 2019
            Couple
            Stayed 1 night in September 2018
            Three Bedded Room
            Exceptional9.2
            Clean room and good service Clean and new room. Location is about 7 minutes walk to train station and 10 minutes to old town. Hotel provide free travel card for bus within Lucerne which is a plus point. Good breakfast and staff are friendly.
            Bookfrom MalaysiaReviewed September 16, 2018
            Family with young children
            Stayed 2 nights in May 2019
            Family Room
            Exceptional9.2
            Nice breakfast Quite nice with free breakfast.
            Yinfrom Hong KongReviewed May 28, 2019
            Couple
            Stayed 1 night in April 2018
            Standard Room
            Exceptional10.0
            Good !I ever stay this hotel on 2017 and come back agianon this year.I stay one night,but i had to upgrade my room. Breakfasts have many food,My room very clean , Hotel near bus stop and train terminal. I thinks if i go luzern ,i will stay same hotel again and again. ^__^
            Phanrungfrom ThailandReviewed April 18, 2018
            Family with young children
            Stayed 3 nights in July 2017
            Superior Room
            Excellent8.4
            Overall a pleasant stay but need improvement in kid friendlinessGood hotel and very close to station. Ideal for tourists . The stay overall was very comfortable and reception desk was very polite and helpful to plan the activities. The only disappointment was the staff at restaurant. Since we were travelling with an infant, we had certain basic dietary needs like milk and yogurt for him. On request in restaurant, they did provide these on chargable basis but they didn't seem too happy about it. The next day we preferred to go to a super market to buy yogurt although we were okay paying for the service at hotel restaurant too.
            Subhanshufrom IndiaReviewed August 13, 2017

            Reviews of Cascada Boutique Hotel from real guests

            Overall rating
            8.8
            Excellent
            From 2052 reviews
            Provided by verified guests of
            Agoda Reviews (154)Booking.com Reviews (1275)
            Rating via Agoda8.7
            /
            10
            Cleanliness9.1
            Facilities8.4
            Location8.6
            Room comfort and quality8.8
            Service9.1
            Value for money8.5
            High score for Luzern
            Rating
            9+ Exceptional (41)
            8-9 Excellent (22)
            7-8 Very Good (19)
            6-7 Good (3)
            <6 Below Expectation (4)
            Time of the year
            Mar - May (21)
            Jun - Aug (18)
            Sep - Nov (26)
            Dec - Feb (24)
            All guests (154)
            All room types
            All languages

            Show reviews that mention 

            Showing 89 verified guest comments
            12345
            10.0
            Exceptional
            Linda from Indonesia
            Couple
            Standard Room
            Stayed 1 night in March 2019

            Exceptional”

            The hotel was located close to the train station and the city center of luzern. I had an upgraded room with view of the mountains and loved it. The staff was very helpful and nice, the room was clean and spacious. The mini bar was free of charge. They served cold and hot breakfast too. They gave us free one day tranportion pass, free bike renting and also gym for us to use.

            Reviewed March 31, 2019
            9.2
            Exceptional
            Book from Malaysia
            Couple
            Three Bedded Room
            Stayed 1 night in September 2018

            Clean room and good service ”

            Clean and new room. Location is about 7 minutes walk to train station and 10 minutes to old town. Hotel provide free travel card for bus within Lucerne which is a plus point. Good breakfast and staff are friendly.

            Reviewed September 16, 2018
            9.2
            Exceptional
            Yin from Hong Kong
            Family with young children
            Family Room
            Stayed 2 nights in May 2019

            Nice breakfast ”

            Quite nice with free breakfast.

            Reviewed May 28, 2019
            10.0
            Exceptional
            Phanrung from Thailand
            Couple
            Standard Room
            Stayed 1 night in April 2018

            Good !”

            I ever stay this hotel on 2017 and come back agianon this year.I stay one night,but i had to upgrade my room. Breakfasts have many food,My room very clean , Hotel near bus stop and train terminal. I thinks if i go luzern ,i will stay same hotel again and again. ^__^

            Reviewed April 18, 2018
            8.4
            Excellent
            Subhanshu from India
            Family with young children
            Superior Room
            Stayed 3 nights in July 2017

            Overall a pleasant stay but need improvement in kid friendliness”

            Good hotel and very close to station. Ideal for tourists . The stay overall was very comfortable and reception desk was very polite and helpful to plan the activities. The only disappointment was the staff at restaurant. Since we were travelling with an infant, we had certain basic dietary needs like milk and yogurt for him. On request in restaurant, they did provide these on chargable basis but they didn't seem too happy about it. The next day we preferred to go to a super market to buy yogurt although we were okay paying for the service at hotel restaurant too.

            Reviewed August 13, 2017
            9.6
            Exceptional
            Danny from Singapore
            Couple
            Standard Room
            Stayed 2 nights in December 2016

            Great location, good breakfast”

            Hotel was 5 minutes walk away from Luzern station. Breakfast had a good variety of food and the Hotel staff were very polite and helpful. The Hotel's restaurant Bolero serves decent Paella. The restaurant can get packed during dinner due to its popularity so be sure to be there early!

            Reviewed March 22, 2017
            10.0
            Exceptional
            Shu from Hong Kong
            Couple
            Superior Room
            Stayed 3 nights in March 2016

            Amazing Hotel in Lucerne”

            What an amazing gem in Lucerne, the Hotel staff is really helpful and the hotel is clean, modern and offers a really great service.Though the water from the tap in the hotel is drinkable, they still offers free soda and flavored tea.

            Reviewed November 02, 2016
            8.4
            Excellent
            Maria from Philippines
            Family with young children
            Superior Room
            Stayed 2 nights in March 2016

            Clean and nice rooms, good location”

            Hotel is a good location especially if you're traveling in Europe by train. Station entrance is maybe about 10 minutes away from the hotel. Old Town Lucerne, which is one of the main tourist areas, is about 15--20 minute walk. Friendly staff. The reason why we booked this hotel is because they have facilities for disabled and they are true to their word. They were very accommodating to book one of the accessible rooms for one of the guests in a wheelchair. However, their elevator is just a bit cramped but I assume it's typical as with other European hotels. As what I mentioned to their survey, it would have been nice if their breakfast starts a little bit earlier, especially for guests who need to leave early as they travel city to city. Btw, I also like how they promote different locations in Lucerne, and how environment friendly they are.

            Reviewed April 13, 2016
            9.0
            Exceptional
            Marc from Philippines
            Family with teens
            Superior Room
            Stayed 2 nights in December 2015

            A Modern Gem Near the Train Station”

            Modern, Clean, Location

            We had a great stay at the Cascada. The hotel is maybe a 5 minute walk away from the main train station, which is useful when you're traveling around Europe on rail. The staff was friendly and courteous, taking the extra time to help us out with our Swiss itinerary. The hotel itself is very modern, and very clean. Without a doubt the cleanest hotel we stayed at during our entire Europe trip. Will definitely stay here again!

            Reviewed January 07, 2016
            8.0
            Excellent
            Mabel from Singapore
            Couple
            Superior Room
            Stayed 2 nights in August 2014

            highly recommended!”

            convenient , good service , clean!

            I highly recommend this hotel as it is just beside the train station. About 8 mins walk away! Reception was really helpful! Providing us maps and areas to visit. Room was beyond our expectations ! Very cosy and clean. And for the amount i paid, i think it is extremely valuable!

            Reviewed September 17, 2014
            10.0
            Exceptional
            SIAU from Malaysia
            Couple
            Superior Room
            Stayed 1 night in April 2014

            Comfortable stay”

            Centrally located. Clean & comfortable room. Friendly staff.

            The hotel is near to main train station, about 5 mins walk. The hotel is spacious, clean and comfortable. Friendly staff who is patient to explain and recommend the sighseeing places. Variety of choices for buffet breakfast. It was a pleasure stay here.

            Reviewed May 03, 2014
            9.2
            Exceptional
            yuzak from Indonesia
            Couple
            Standard Room
            Stayed 2 nights in December 2018

            Exceptional”

            EXCELENT

            Reviewed March 15, 2019
            10.0
            Exceptional
            Khairun from Malaysia
            Family with teens
            Superior Room
            Stayed 3 nights in September 2018

            Hotel near Foxtown Factory Outlet”

            Clean room but mattress too soft. Basic facilities and no kettle as stated in Agoda Not so near train station. Have small elevator

            Reviewed September 22, 2018
            9.2
            Exceptional
            Dawn from United Kingdom
            Group
            Standard Room
            Stayed 2 nights in March 2018

            Very Good All Round”

            The hotel is within walking distance from the train station so there is noise from the trains but this did not bother us. We had a very small room with a sloping ceiling so not great for tall people but we had a view of the mountains. Excellent breakfast with very good choices for vegetarians. Staff were genuinely welcoming, very friendly and polite. Staff are multi lingual and very helpful in giving directions, providing maps, advising on what to see. All facilities are provided in the hotel including umbrellas should it rain, adaptors for loan and multi channel tv. The Bolero restaurant attached serves very good food and wines and has a good atmosphere. Booking two nights entitles you to a transport pass and it is easy to get to Mount Pilatus from the hotel. The only thing I would like to see improved is storage space for our toiletries, maybe a set of wall shelves and also additional coat hooks. If I were to return to Lucerne I would definitely book this hotel again.

            Reviewed March 29, 2018
            10.0
            Exceptional
            Tamara from United States
            Family with teens
            Three Bedded Room
            Stayed 5 nights in June 2017

            Fantastic stay at the Cascada”

            This hotel was a very good value for the money given the wonderful included breakfast buffet. Parking on site, nice size rooms, wonderful work out facilities across the street, and a good location near the old town section made this hotel ideal. We loved our rooms and the staff was superb.

            Reviewed July 07, 2017
            9.6
            Exceptional
            Stuart from Australia
            Couple
            Standard Room
            Stayed 2 nights in May 2017

            Excellent hotel, first-class staff and great location.”

            So easy to get to with a couple of hundred metre walk from Lucerne Station. Staff were super helpful and room was a reasonable size and nice and quiet. Breakfasts very well catered. Overall an excellent stay and very much recommended.

            Reviewed May 28, 2017
            9.6
            Exceptional
            Amber from Canada
            Family with teens
            Standard Room
            Stayed 2 nights in December 2016

            Great location, close to the main train station”

            Although it's not at the fancy side of the area which is just across the bridge, the location is great if you'd like to be close to the main train station ( about 5 minutes walk) and no noise. The room size is quite good compared to other European hotels. Has elevator which can fit 2 people with luggages or 4 people without luggage. The breakfast buffet is excellent. There's a supermarket close to the train station which is on the way to the hotel.

            Reviewed January 05, 2017
            9.2
            Exceptional
            Gail from United States
            Family with teens
            Three Bedded Room
            Stayed 1 night in November 2016

            Comfortable and convenient!”

            Woman at the front desk was very helpful and friendly. She gave us great ideas for things to do and gave us maps for the city and was very informative about the hotel. The hotel provided clean bathrooms downstairs as well as a complementary coffee station. The rooms had everything we needed- comfortable beds, pillows, slippers, coffee, soaps etc. The aesthetic of the room was wonderful including stunning views of the city. The desk provided us with a discount on dinner, which was very very pleasing. Great location - easy walk to the train. We were blown away by the breakfast in the morning- it had everything and tasted wonderful. The overall aesthetic of this hotel was on point and was very clean and cozy.

            Reviewed November 28, 2016
            10.0
            Exceptional
            Carolyn from United States
            Couple
            Standard Room
            Stayed 2 nights in October 2016

            Modern, Great Staff, Great Location!”

            The staff was incredibly friendly, helpful and accommodating. Hotel location is fantastic! Complimentary breakfast has a great variety and high quality. Rooms are clean, modern, and upscale - great value!!

            Reviewed November 06, 2016
            9.0
            Exceptional
            Christian from Brazil
            Family with young children
            Superior Room
            Stayed 2 nights in January 2016

            good hotel”

            location, food, comfortable

            hotel is near train station and good location, hotel conditions are good, good breakfast, good staff performance, and comfortable room. Everything was ok, and the best was we win a tour ticket that was very, very good. thanks

            Reviewed March 04, 2016
            12345
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            Cascada Boutique Hotel
            |Excellent 8.7
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            • Excellent location
            • Lake Lucerne
            • Luzern Train Station is within 0.44 km