Cascada Swiss Quality Hotel
Cascada Swiss Quality Hotel
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8.0
Very good

"The hotel is good and clean."

Cheok C.

|

December 22, 2017

Single Room - Bedroom Cascada Swiss Quality Hotel
Single Room - Bedroom
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Outside seating area Cascada Swiss Quality Hotel
Outside seating area
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Buffet Cascada Swiss Quality Hotel
Buffet
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Buffet Cascada Swiss Quality Hotel
Buffet
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See map Cascada Swiss Quality Hotel
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Excellent
Location
8.6
See all 6 photos Cascada Swiss Quality Hotel
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What guests are saying:
Location location and location
ku from Malaysia
Solo traveler
hotel is near train station and good location, hotel conditions are good, good breakfast, good staff performance, and comfortable room. Everything was ok, and the best was we win a tour ticket that was very, very good. thanks
Christian from Brazil
Family with young children
Satisfying
LILIAN from Canada
Group
Had a marvellous stay - definitely the best hotel of our entire Europe vacation. Staff was great, hotel was clean, rooms were amply sized for Europe standards. Highly recommended.
Marc from Philippines
Family with teens
The hotel was perfect, with parking available upon arrival. The staff were very approachable, helping us to get round the city and highlighting areas of interest.
Lee from United Kingdom
Couple

Cascada Swiss Quality Hotel

Excellent location
- 870 meters to the beach
Excellent
From 121 reviewsSee what guests said
8.6
/
10
Exceptional service
9.0
Recommended by 97% of guests
Value for money8.3
Distance to city center0.1 km
Location rating8.6
Nearest airportZurich Airport (ZRH)
Distance to airport50.2 km
  • 440 meters to public transportation

  • 870 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.8
Excellent
Room comfort & quality
Family Room
Family Room
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 double bed and 1 sofa bed...
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Superior Room
Superior Room
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 double bed or 2 single be...
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Three Bedded Room
Three Bedded Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 2 single beds and 1 sofa be...
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Single Room
Single Room
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 single bed
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Standard Room
Standard Room
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 double bed
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Standard Single Room
Standard Single Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
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Economy Single
Economy Single
...
  • Non-smoking
  • Shower
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Economy Single Bedded Room
Economy Single Bedded Room
...
  • Non-smoking
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Comfort Room For Double Use
Comfort Room For Double Use
...
  • Non-smoking
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Standard Triple
Standard Triple
...
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    What people love about the property

    • 8.8
      Excellent

      "Excellent location and all staff are very nice."

      Kin P.

      |

      December 21, 2016

    • 7.6
      Very good

      "Good breakfast and location"

      Raunak

      |

      May 1, 2016

    • 8.0
      Very good

      "Clean, near station, nice stay"

      Risin

      |

      January 15, 2016

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    More about Cascada Swiss Quality Hotel

    More about Cascada Swiss Quality Hotel

    9.6
    Exceptional

    "The breakfast buffet is excellent."

    Amber

    |

    January 5, 2017

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    7.2
    Very good

    "Hotel is in a nice quiet neighbourhood."

    PHUA

    |

    April 26, 2017

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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (121)Booking.com Reviews (1325)
    8.6
    /
    10
    Cleanliness9.0
    Facilities8.2
    Location8.6
    Room comfort and quality8.8
    Service9.0
    Value for money8.3
    Provided by verified guests of Agoda
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    All guests (121)
    All room types
    Showing 79 verified guest comments
    1234
    9.2
    Exceptional
    Book from Malaysia
    Couple
    Three Bedded Room
    Stayed 1 night in September 2018
    Clean room and good service ”
    Clean and new room. Location is about 7 minutes walk to train station and 10 minutes to old town. Hotel provide free travel card for bus within Lucerne which is a plus point. Good breakfast and staff are friendly.
    Reviewed September 16, 2018
    10.0
    Exceptional
    Phanrung from Thailand
    Couple
    Standard Room
    Stayed 1 night in April 2018
    Good !”
    I ever stay this hotel on 2017 and come back agianon this year.I stay one night,but i had to upgrade my room. Breakfasts have many food,My room very clean , Hotel near bus stop and train terminal. I thinks if i go luzern ,i will stay same hotel again and again. ^__^
    Reviewed April 18, 2018
    10.0
    Exceptional
    Khairun from Malaysia
    Family with teens
    Superior Room
    Stayed 3 nights in September 2018
    Hotel near Foxtown Factory Outlet”
    Clean room but mattress too soft. Basic facilities and no kettle as stated in Agoda Not so near train station. Have small elevator
    Reviewed September 22, 2018
    8.4
    Excellent
    Subhanshu from India
    Family with young children
    Superior Room
    Stayed 3 nights in July 2017
    Overall a pleasant stay but need improvement in kid friendliness”
    Good hotel and very close to station. Ideal for tourists . The stay overall was very comfortable and reception desk was very polite and helpful to plan the activities. The only disappointment was the staff at restaurant. Since we were travelling with an infant, we had certain basic dietary needs like milk and yogurt for him. On request in restaurant, they did provide these on chargable basis but they didn't seem too happy about it. The next day we preferred to go to a super market to buy yogurt although we were okay paying for the service at hotel restaurant too.
    Reviewed August 13, 2017
    10.0
    Exceptional
    Shu from Hong Kong
    Couple
    Superior Room
    Stayed 3 nights in March 2016
    Amazing Hotel in Lucerne”
    What an amazing gem in Lucerne, the Hotel staff is really helpful and the hotel is clean, modern and offers a really great service.Though the water from the tap in the hotel is drinkable, they still offers free soda and flavored tea.
    Reviewed November 02, 2016
    8.4
    Excellent
    Maria from Philippines
    Family with young children
    Superior Room
    Stayed 2 nights in March 2016
    Clean and nice rooms, good location”
    Hotel is a good location especially if you're traveling in Europe by train. Station entrance is maybe about 10 minutes away from the hotel. Old Town Lucerne, which is one of the main tourist areas, is about 15--20 minute walk. Friendly staff. The reason why we booked this hotel is because they have facilities for disabled and they are true to their word. They were very accommodating to book one of the accessible rooms for one of the guests in a wheelchair. However, their elevator is just a bit cramped but I assume it's typical as with other European hotels. As what I mentioned to their survey, it would have been nice if their breakfast starts a little bit earlier, especially for guests who need to leave early as they travel city to city. Btw, I also like how they promote different locations in Lucerne, and how environment friendly they are.
    Reviewed April 13, 2016
    9.0
    Exceptional
    Marc from Philippines
    Family with teens
    Superior Room
    Stayed 2 nights in December 2015
    A Modern Gem Near the Train Station”
    Modern, Clean, Location
    We had a great stay at the Cascada. The hotel is maybe a 5 minute walk away from the main train station, which is useful when you're traveling around Europe on rail. The staff was friendly and courteous, taking the extra time to help us out with our Swiss itinerary. The hotel itself is very modern, and very clean. Without a doubt the cleanest hotel we stayed at during our entire Europe trip. Will definitely stay here again!
    Reviewed January 07, 2016
    8.0
    Excellent
    Mabel from Singapore
    Couple
    Superior Room
    Stayed 2 nights in August 2014
    highly recommended!”
    convenient , good service , clean!
    I highly recommend this hotel as it is just beside the train station. About 8 mins walk away! Reception was really helpful! Providing us maps and areas to visit. Room was beyond our expectations ! Very cosy and clean. And for the amount i paid, i think it is extremely valuable!
    Reviewed September 17, 2014
    10.0
    Exceptional
    SIAU from Malaysia
    Couple
    Superior Room
    Stayed 1 night in April 2014
    Comfortable stay”
    Centrally located. Clean & comfortable room. Friendly staff.
    The hotel is near to main train station, about 5 mins walk. The hotel is spacious, clean and comfortable. Friendly staff who is patient to explain and recommend the sighseeing places. Variety of choices for buffet breakfast. It was a pleasure stay here.
    Reviewed May 03, 2014
    9.2
    Exceptional
    Dawn from United Kingdom
    Group
    Standard Room
    Stayed 2 nights in March 2018
    Very Good All Round”
    The hotel is within walking distance from the train station so there is noise from the trains but this did not bother us. We had a very small room with a sloping ceiling so not great for tall people but we had a view of the mountains. Excellent breakfast with very good choices for vegetarians. Staff were genuinely welcoming, very friendly and polite. Staff are multi lingual and very helpful in giving directions, providing maps, advising on what to see. All facilities are provided in the hotel including umbrellas should it rain, adaptors for loan and multi channel tv. The Bolero restaurant attached serves very good food and wines and has a good atmosphere. Booking two nights entitles you to a transport pass and it is easy to get to Mount Pilatus from the hotel. The only thing I would like to see improved is storage space for our toiletries, maybe a set of wall shelves and also additional coat hooks. If I were to return to Lucerne I would definitely book this hotel again.
    Reviewed March 29, 2018
    9.2
    Exceptional
    Dennis from United States
    Couple
    Family Room
    Stayed 5 nights in October 2018
    Exceptional”
    Cascade is a quality hotel staffed by individuals who go out of their way to make you feel welcome.
    Reviewed October 30, 2018
    10.0
    Exceptional
    Tamara from United States
    Family with teens
    Three Bedded Room
    Stayed 5 nights in June 2017
    Fantastic stay at the Cascada”
    This hotel was a very good value for the money given the wonderful included breakfast buffet. Parking on site, nice size rooms, wonderful work out facilities across the street, and a good location near the old town section made this hotel ideal. We loved our rooms and the staff was superb.
    Reviewed July 07, 2017
    9.6
    Exceptional
    Stuart from Australia
    Couple
    Standard Room
    Stayed 2 nights in May 2017
    Excellent hotel, first-class staff and great location.”
    So easy to get to with a couple of hundred metre walk from Lucerne Station. Staff were super helpful and room was a reasonable size and nice and quiet. Breakfasts very well catered. Overall an excellent stay and very much recommended.
    Reviewed May 28, 2017
    7.2
    Very good
    PHUA from Singapore
    Couple
    Standard Room
    Stayed 4 nights in April 2017
    Good location”
    The hotel is near the main train station which makes it easy for travellers to walk to. Hotel is in a nice quiet neighbourhood. Several good eateries nearby. Staff service is superb especially the restuarant ones. Room size is decent enough. Clean and functional. However do remember to vet through your bill when check out. Realise there is an additional sfr4 charge for coke light when none taken. Only realise after we left Lucern so no choice.
    Reviewed April 26, 2017
    9.6
    Exceptional
    Danny from Singapore
    Couple
    Standard Room
    Stayed 2 nights in December 2016
    Great location, good breakfast”
    Hotel was 5 minutes walk away from Luzern station. Breakfast had a good variety of food and the Hotel staff were very polite and helpful. The Hotel's restaurant Bolero serves decent Paella. The restaurant can get packed during dinner due to its popularity so be sure to be there early!
    Reviewed March 22, 2017
    9.6
    Exceptional
    Amber from Canada
    Family with teens
    Standard Room
    Stayed 2 nights in December 2016
    Great location, close to the main train station”
    Although it's not at the fancy side of the area which is just across the bridge, the location is great if you'd like to be close to the main train station ( about 5 minutes walk) and no noise. The room size is quite good compared to other European hotels. Has elevator which can fit 2 people with luggages or 4 people without luggage. The breakfast buffet is excellent. There's a supermarket close to the train station which is on the way to the hotel.
    Reviewed January 05, 2017
    9.2
    Exceptional
    Gail from United States
    Family with teens
    Three Bedded Room
    Stayed 1 night in November 2016
    Comfortable and convenient!”
    Woman at the front desk was very helpful and friendly. She gave us great ideas for things to do and gave us maps for the city and was very informative about the hotel. The hotel provided clean bathrooms downstairs as well as a complementary coffee station. The rooms had everything we needed- comfortable beds, pillows, slippers, coffee, soaps etc. The aesthetic of the room was wonderful including stunning views of the city. The desk provided us with a discount on dinner, which was very very pleasing. Great location - easy walk to the train. We were blown away by the breakfast in the morning- it had everything and tasted wonderful. The overall aesthetic of this hotel was on point and was very clean and cozy.
    Reviewed November 28, 2016
    10.0
    Exceptional
    Carolyn from United States
    Couple
    Standard Room
    Stayed 2 nights in October 2016
    Modern, Great Staff, Great Location!”
    The staff was incredibly friendly, helpful and accommodating. Hotel location is fantastic! Complimentary breakfast has a great variety and high quality. Rooms are clean, modern, and upscale - great value!!
    Reviewed November 06, 2016
    9.0
    Exceptional
    Christian from Brazil
    Family with young children
    Superior Room
    Stayed 2 nights in January 2016
    good hotel”
    location, food, comfortable
    hotel is near train station and good location, hotel conditions are good, good breakfast, good staff performance, and comfortable room. Everything was ok, and the best was we win a tour ticket that was very, very good. thanks
    Reviewed March 04, 2016
    6.8
    Good
    Maria from Philippines
    Family with teens
    Three Bedded Room
    Stayed 2 nights in December 2017
    Great staff! So friendly and accomodating!”
    The service, the staff and bolero restaurant - great great food and wine!
    Reviewed January 02, 2018
    1234
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    • Excellent location
    • Luzern Train Station is within 0.44 km