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Cassia Bintan
Cassia Bintan
Cassia Bintan
Cassia Bintan
Cassia Bintan
Cassia Bintan
Cassia Bintan

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8.4

Excellent

1,767 reviews

1,767 reviews

Housekeeping81
Beach68
View22
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Laguna Bintan Golf Club 830 m
Treasure Bay 3.5 km
Ria Bintan Golf Club 7.0 km
Banyan Tree Temple 26.4 km
Grotto Santa Maria 27.3 km
Penyengat Island 29.8 km
Avalokitesvara Graha Temple 32.7 km
Trikora Beach 36.8 km
500 Lohan Temple 38.2 km
White Sands Island 39.8 km
Nearby landmarks
Angsana Bintan Beach 40 m
Kampung Baru Beach 580 m
Laguna Bintan Golf Club 830 m
Lagoi Bay 2.8 km
The Canopi 3.0 km
Crystal Lagoon 3.3 km
Lagoi Bay Lantern Park 3.4 km
Plaza Lagoi 3.4 km
Nirwana Beach Club 3.5 km
Treasure Bay 3.5 km
2020

Cassia Bintan

Jl. Teluk Berembang, Laguna Bintan Resort, Lagoi, Bintan Island, Indonesia, 29155 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Lagoi part of Bintan Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Treasure Bay. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

830 meters to Laguna Bintan Golf Club

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Eco & Adventure
Canoeing
Workout and Leisure
Swimming pool [outdoor]
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Swimming pool [outdoor]

Kids club

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

16 travelers have booked today.

Value for money8.1
Distance to city center60 km
Location rating8.5
Nearest airportHang Nadim Airport (BTH)
Distance to airport26.1 km

Rooms available at Cassia Bintan

Two-Bedroom Apartment
...
  • Room size: 72 m²/775 ft²
  • Garden view
  • 1 single bed and 1 queen be...
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Two-Bedroom Loft Apartment with Garden View
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 queen bed & 1 sofa bed & ...
Enter dates to see prices
One Bedroom Apartment
...
  • Room size: 42 m²/452 ft²
  • Nature view
  • 1 queen bed
Enter dates to see prices
One-Bedroom Loft Apartment with Garden View
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Two-Bedroom Loft Apartment with Sea View
...
  • Room size: 62 m²/667 ft²
  • Sea view
  • 1 single bed & 1 queen bed
Enter dates to see prices
One-Bedroom Loft Apartment
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Loft Double Room
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 queen bed and 1 single be...
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Loft Deluxe
...
  • Room size: 52 m²/560 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
One Bed Room Garden View
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
2-Bedroom Loft Apartment
...
  • Room size: 62 m²/667 ft²
  • Ocean view
  • 1 queen bed and 1 single be...
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Cassia Bintan?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Cassia Bintan?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cassia Bintan?

Cassia Bintan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Cassia Bintan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Cassia Bintan has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Bintan Island with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Cassia Bintan?

Wake up to a great buffet breakfast at Cassia Bintan. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 400000 IDR for adults and 200000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Cassia Bintan?

Cassia Bintan features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Cassia Bintan?

Cassia Bintan does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Cassia Bintan?

Cassia Bintan’s neighborhood is Lagoi which includes popular restaurants such as The Kelong Seafood Restaurant, Baan Aarya Restaurant and XANA Beach Club.

What popular shopping places are close to Cassia Bintan?

Located in the Lagoi area, Cassia Bintan is close to great shopping choices like Plaza Lagoi.

What are popular attractions near Cassia Bintan?

Cassia Bintan’s location in the Lagoi neighborhood makes it close to famous attractions including Lagoi Bay Lantern Park.

What popular beaches are close to Cassia Bintan?

Cassia Bintan’s Lagoi neighborhood also includes Angsana Bintan Beach, Kampung Baru Beach and Club Med Bintan Island Beach.

What popular natural sightseeing spots are close to Cassia Bintan?

Cassia Bintan is located within Lagoi, which makes it conveniently close to natural sights including The Canopi.

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Explore the neighborhood

What people love about Cassia Bintan

  • 10

    Exceptional
    Staff 

    "Very cosy place to be and the staff are friendly."

    Haidi

    |

    July 30, 2022

  • 9.2

    Exceptional
    Staff 

    "Nonetheless, the staff are polite and helpful."

    Melanie

    |

    July 15, 2022

  • 9.6

    Exceptional

    "Got a room which opened up to beach."

    Manu

    |

    June 30, 2022

Property ranking|Compared to 60 Bintan Island properties
See all rankings
Location score
8.5/10
Overall score
8.4/10
Cleanliness score
8.5/10
Value for money score
8.1/10
Better than
83
%
of Bintan Island properties
Better than
77
%
of Bintan Island properties
Better than
75
%
of Bintan Island properties
Better than
73
%
of Bintan Island properties
Overall rating:

8.4

Excellent
1,120 reviews
Cleanliness
8.5
Facilities
8.0
Location
8.5
Read all reviews >
What travelers say they love:
The place has nice and modern stylish design (my stay was in...
Trang from Vietnam
Group
More about Cassia Bintan

More about Cassia Bintan

Cassia Bintan

Get into the excitement of all great offerings in Bintan Island as well as its surrounding adventures with a stay at Cassia Bintan.
The facilities and services provided by Cassia Bintan ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Bintan Island.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Cassia Bintan. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Cassia Bintan include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Cassia Bintan has a selection of cuisine types including halal options. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Cassia Bintan. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
Hot days can be cool fun with water activities like non-motorized water sports and motorized water sports. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like watersports equipment rentals and canoes made available at Cassia Bintan. In a competitive mood? Get sporty with your travel group or other guests at the dart board and golf course on site in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Reasons to stay here

This hotel scores higher than 83% of accommodations in the city for its location.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Beach

68 mentions

Food & Dining

25 mentions

Breakfast

25 mentions

Housekeeping

22 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • Indonesian
  • Japanese
  • Thai

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Dart board
  • Fishing
  • Garden
  • Golf course [on-site]
  • Massage
  • Nightclub
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • BBQ facilities
  • Bottle of water
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency conversion service
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
Restaurants on site

Xana Beach Club

  • Cuisine: Pizza
  • Menu: Buffet
Location
Jl. Teluk Berembang, Laguna Bintan Resort, Lagoi, Bintan Island, Indonesia, 29155
Excellent
Location

8.5

Airports

  • Hang Nadim Airport (BTH)
    26.1 km
  • Raja Haji Fisabilillah Airport (TNJ)
    35.7 km

Convenience store

  • On-site
What's nearby

Popular landmarks

  • Laguna Bintan Golf Club
    830 m
  • Treasure Bay
    3.5 km
  • Ria Bintan Golf Club
    7.0 km
  • Banyan Tree Temple
    26.4 km
  • Grotto Santa Maria
    27.3 km
  • Penyengat Island
    29.8 km
  • Avalokitesvara Graha Temple
    32.7 km
  • Trikora Beach
    36.8 km
  • 500 Lohan Temple
    38.2 km
  • White Sands Island
    39.8 km

Nearby landmarks

  • Angsana Bintan Beach
    40 m
  • Kampung Baru Beach
    580 m
  • Laguna Bintan Golf Club
    830 m
  • Lagoi Bay
    2.8 km
  • The Canopi
    3.0 km
  • Crystal Lagoon
    3.3 km
  • Lagoi Bay Lantern Park
    3.4 km
  • Plaza Lagoi
    3.4 km
  • Nirwana Beach Club
    3.5 km
  • Treasure Bay
    3.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum 1 children under 9 years old stay for free if using existing bed. Any additional child will be charged an extra fee.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center60 km
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)400000 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of rooms 180
  • Year property opened2017

Reviews of Cassia Bintan from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.5
Facilities8.0
Location8.5
Service8.7
Value for money8.1
High score for Bintan Island
Rating
9+ Exceptional (211)
8-9 Excellent (98)
7-8 Very Good (110)
6-7 Good (41)
<6 Below Expectation (62)
Time of the year
Mar - May (96)
Jun - Aug (148)
Sep - Nov (139)
Dec - Feb (139)
All guests (1,120)
All room types
All languages

Show reviews that mention 

Showing 522 verified guest comments
12345
9.2
Exceptional
Jia from Singapore
Group
Loft Double Room
Stayed 2 nights in October 2017

Very cozy apartment with a chic vibe to it”

We were very happy with our stay in Cassia, after reading quite negative reviews from other guests who had reviewed the place. Cassia is a light-hearted and relaxing resort, which allowed you to be spontaneous and relaxed for a beach holiday. The staff were all very hospitable and friendly, even bringing us to special spots near the resort like the One Tree Hill and the 17 Hole Lagoon for us to have a nice scenary view of Bintan Island. Breakfast was reasonable, though not having a restaurant now means you have to go to their sister resorts Angsana or Banyan Tree where the meal options are expensive. Our tip will be to prepare some easy to prepare food so that you can do your own cooking in the room and enjoy the company of close friends or family. While the mart does sell food for cooking, the cost is fairly exorbitant for the small portion. Having read other people's reviews prepared us, and we bought our own food to cook other than supplementing the meat from the mart. The cooking facilities in the room were superb and everything you need are available and in very new condition. Being a very new resort, the rooms are spacious, clean and new. We were not bothered by renovation around at all, and we enjoyed the newness of the room and the comfort it brought.

Reviewed November 01, 2017

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10.0
Exceptional
Rosemaniah from Singapore
Solo traveler
One Bedroom Ocean View
Stayed 3 nights in December 2019

Friendly Staff and Comfortable Accommodation”

Our first stay at Cassia Bintan. A 5-star experience from the time we embarked the ferry till the time we were sent back to the ferry terminal. Friendly staff from front office, F&B, housekeeping, Marine Centre. Everyone made sure thr our stay was comfortable. We booked a 1-bedroom Ocean View Room and was upgraded to a 2-bedroom Ocean View Room with unobstructed view of the Andaman Sea! Room has a fully furnished kitchen with full set of cooking utensils and knives. They even have a 24-hour minimart that sells cooking oil, basic cooking ingredients like onions, garlic, ginger and various types of meats (no pork). Food at the Vista Cafe is delicious. Price is reasonable as compared to other resorts in Bintan. If you want something cheaper, you should just cook it yourself! Will definitely come back during the months where the weather is more sunny!

Reviewed December 11, 2019

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Dear Valued Guest, Thank you so much for Such cool and detailed feedback and perfect ratings about your most recent experiences with us. Nothing could make us happier than having the opportunity to welcome you back soon. Please, do not hesitate to reach us out to assist you with your booking arrangements. Until then, my crew and I wish you the very best. Cordially, Jose Luis Barrera Hotel Manager

Responded December 13, 2019
Cassia Bintan
8.8
Excellent
Carmella from Singapore
Couple
One Bedroom Apartment
Stayed 1 night in March 2019

Bday surprise for boyfriend”

Cassia Bintan admin team were very responsive and attended to my every question promptly and clearly prior to the trip. I was very thankful for that. Upon arrival, there was a shuttle bus rpovidee by cassia to the resort. It was a pleasant entrance into the resort. The design of the resort exudes energetic happy vibes noting the splash of colors on the accomodation blocks and also the open concept recep area. However, the positive mood was slowly dampen alittle with the slow check-in process. We only got our room around 3.15pm. We got the one bedroom with compliments from the hotel of an upgrade to a garden view which we appreciated. The Room was spacious, clean and comfortable. We were happy with the room layout and decor. However, my partner was a little bothered with toothbrushes and toothpaste not being provided. Nonetheless, the bed was comfy, sofa was adequate, fully equipped kitchen and a great balcony. Oh, the TV was a litte slow in loading tho. Breakfast was satisfactory with a decent spread. The infinity pool was good but we felt it could do better if it was placed further from the lounge/eating are and eprhaps design with more angles rather than just a rectangle shaped pool. It was interesting to see the foam pool 'party' tho, it looked fun but we din had a chance to try it out. There was a point of time where towels ran out , cassia could have done better in replenishing them efficiently. It was Abit bothersome for guests to wait by for towels despite askin cassia staffs a few times. Other than that, a particular staff at the cashier also attended to my bill for our dinner in a very rushed manner that caused some error in transaction. I don't blame him but perhaps staff should not rush thru while handling customers bills. The beach was awesome as it was a private beach shared with banyan tree and angsana resort. We loved every aspect of it. Glad to see that it was very clean and well maintained. Cassia also added a fun touch to it by adding p

Reviewed March 25, 2019

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9.6
Exceptional
Faith from Singapore
Couple
One Bedroom Apartment
Stayed 1 night in October 2019

Quick getaway”

We spent 1 night in Cassia Bintan. The beach was clean and the existing facilities are good. The room was clean and well equipped with pots, pans and utensils. there’s also free shuttle between the ferry terminal and Cassia. However, it looks like the property is under-staffed. The queue to make payment at the restaurant was really long, especially during meal times and the instruction from the crew was not consistent. The food service was not quick either. All in all, it was a really good stay at Cassia Bintan. Great job to the team for the hard work but more should be done to this under staff situation.

Reviewed October 08, 2019

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Dear Valued Friend, Thank you for taking the time to share your comments and high-ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future, expecting us to improve the aspects on the F&B department that you kindly shared in detail for a perfect experience next time. Until then, my attentive crew and I wish you safe travels. Live, Laugh, Love your Way, Jose Luis Barrera Hotel Manager

Responded November 24, 2019
Cassia Bintan
9.2
Exceptional
Haryo from Indonesia
Family with young children
2-Bedroom Loft Apartment
Stayed 2 nights in June 2018

Exceptional”

Lokasi Cassia bintan berdampingan dengna Angsana dan Banyan Tree.... memiliki private beach sendiri yang sangat nyaman untuk anak2 bermain... pasirnya putih bersih, pemandangannya indah. Cassia memiliki konsep seperti apartemen dengan layanan minimal... so, tidak ada room service atau bell boy... tapi Cassia menyediakan unit lengkap dengan dapur dan kita bisa membeli bahan2 untuk memasak. Cassia tetap memiliki restoran, tapi harganya sangant overpriced. Kami menginap di unit yang memiliki 2 kamar menghadap ke pantai... dilengkapi dengan ruang tamu, ruang makan, dapur...sangat nyaman. Kamar cukup luas... dan jendela2 yang langusng menghadap ke pantai. Peralatan makan dan masak juga sangat lengkap... tetapi mungkin akan lebih baik jika disediakan sapu/pel dan dispenser

Reviewed June 26, 2018

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Dear Haryo, Great to see you enjoyed Cassi experience. Thank you for your suggestion to have broom and dispenser, we definitely consider it. Thank you for staying with us and I am sure you will be back to Be Cool With Cassia. Live, Laugh, Love Your Way! Vinh Tran Operations Manager

Responded June 27, 2018
Cassia Bintan
9.2
Exceptional
Jia from Singapore
Couple
One Bed Room Garden View
Stayed 2 nights in August 2018

Beautiful apartment & private beach”

We stayed for 2 nights and were upgraded to their oceanview loft apartment. We could only check in at 3pm but the staff kindly gave us late check out. Thank you, Cassia Bintan! The apartment is beautiful and the private beach is super clean. We loved chilling in the room and swimming at the beach. We also had access to 3 swimming pools. The only downside is probably the expensive food & beverage at the resort, you are better off taking the free shuttle to Lagoi Plaza to grab a meal and stock up on some supplies. You can cook your own meal in your apartment. We would love to be back!

Reviewed August 14, 2018

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Dear Jia, Glad to see your review for Cassia Bintan and thank you for your such nice words for us Thank you very much for staying with us. I am sure you will be back to Be Cool With Cassia. Live, Laugh, Love Your Way! Vinh Tran Operations Manager

Responded August 15, 2018
Cassia Bintan
8.8
Excellent
Lai from Singapore
Family with teens
Stayed 2 nights in March 2019

Cassia Bintan operated by Angsana”

Cassia Bintan is a relatively new resort just beside Angsana and about 10 minutes away from the ferry terminal. We stayed in a 1 bedroomed apartment with garden view. The apartment is clean, quite spacious, and there is a small kitchenette for those who want to cook. The staff are friendly and accommodating. Overall, it was a relaxing stay. The only problem we had is the food. The breakfast was extremely mediocre. We had 1 dinner there (average) and another mookata dinner which was expensive and the soup was filled with msg. If you want to expand your food options, you have to go to Angsana (which is just next door). The indoor restaurant at Angsana is ok but xana beach club (outdoors) is again very pricey. Generally, it was quite a good experience staying at Cassia, though I find that it's not really value for money (but everywhere in Bintan is expensive). Also, just remember to bring some food with you!

Reviewed March 20, 2019

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9.2
Exceptional
Jasmine from Singapore
Couple
One Bedroom Ocean View
Stayed 1 night in July 2019

was my second time to bintan ”

was my second time to bintan good stay in cassia staff is nice & friendly can speak good English. b’fast not bad can improve better I come again . place was quite & is place to relax. must thank here cassia have up the room to us my friend & myself to a two bedtime ocean apartment so thankful. I booked was one bedroom oceat view apartment. will return to this hotel resort again with more friend & family. I’m looking forward again the trip to cassia bintan .

Reviewed July 31, 2019

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Hey Jasmine, The crew and I loved reading your comments and super happy you enjoyed your Cassia experience! I look forward to see us again soon! Be cool with Cassia! Live, Laugh, Love your way, Alpha Eldiansyah General Manager

Responded August 02, 2019
Cassia Bintan
8.8
Excellent
Shirley from Singapore
Couple
Loft Room
Stayed 2 nights in January 2018

Pleasant stay! ”

Booked the loft apartment 2 nights and had a pleasant experience here. Staff were really friendly and humble making us feel welcomed. They also provided useful info on nearby places, restaurants to dine in etc. On the day of check out, they provided us with late check out just before our ferry timing with no extra charges which we want to applaud. A few downsides: shower heater at times malfunctioned, temp on and off changes. No complimentary tea/coffee bags but it’s ok as there’s mineral water and we brought our own drinks. Housekeeping only every 2 days but not much of an issue for us. The hotel itself doesn’t have restaurant on its own but there’s lotus cafe that is available just next to Cassia about 2-3min walk. Very relaxing area by the beach. Good for people who want to get away from the hectic city life. Two TVs in the living room as well as bedroom! Last of all, we really enjoyed our stay here at Cassia Bintan with the great hospitality and service provided from the staff and how strategic the hotel is just next to the beach. Would definitely visit Cassia again!

Reviewed January 05, 2018

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10.0
Exceptional
Ang from Singapore
Group
Twin Bed Room
Stayed 1 night in March 2019

Good service, Super friendly, good facilities ”

Pros - Super friendly people, always smiling, facilities were good and clean, everything needed is inside the apartment. Def value for money for the straight up front beach and comfortable beds. It’s def the cheapest around in Bintan for 2 travellers. Happy hour at beach club is great 50% off 4.30-6.30. There’s even foam party. Numerous beanbags and umbrella chairs to chill and relax but wifi is not available, too far to connect. Cons- things are mad ex. 1.5 plain water is $5.60. Food are >$15. The best deal would only be pizza $22 bucks but not that fantastic either. Just edible. Next time, if you were to come to Bintan, no problem book cassia but bring your own food to cook and snacks to eat. And all else is settled.

Reviewed March 25, 2019

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9.2
Exceptional
Jocelyne from Malaysia
Couple
Stayed 2 nights in October 2019

Appreciated Ms Ana for helping out😃”

I was lost my iphone in Cassia Bintan room and only discovered it after back to Singapore. I called to Cassia Bintan and look for assistance to look for my lost iphone. Thank you so much for Ms Ana for her kind assistance to help out and found my iphone in the room and arrange her colleague to send to their Singapore office. Finally I am able to collect my lost iphone in Sg and really appreciated to Ms Ana for her professional and kindness assistance👍

Reviewed November 13, 2019

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Dear Valued Guest, Thank you for taking the time to share your kind comments and high ratings about your most recent stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, Ms Ana, my attentive crew and I wish you safe travels. Live, Laugh, Love your Way, Jose Luis Barrera Hotel Manager

Responded December 08, 2019
Cassia Bintan
8.0
Excellent
Amy
Couple
One Bedroom Apartment
Stayed 2 nights in October 2019

Not for budget travellers”

We stayed at Cassia Bintan over the long Deepavali weekend. The price of the hotel room is reasonable given that it was spacious and well-equipped. We enjoyed almost everything about our stay. Room was comfy, pool was amazing! Location was banged on in front of the beach! Free shuttle to and fro the terminal. However, we were really disappointed at the prices of the food at the hotel. They're thrice as expensive as the usual amount you'll pay in other hotels in Bintan. And what's worse is that they're not even that delicious. They're expensive and pretty average food. When you book a room in this hotel, you'll be like a prisoner kept in the premises of their hotel. You have no other option but to eat in their restaurant as it is quite far from the other restaurants which serve better food for more reasonable prices. We tried to book a taxi but they cost about 500k idr ($50sg) which is more expensive than Singapore taxis!! Even their food and drinks are more expensive than SG given that it is Indonesia. If you've got loads of budget and prefer to do a staycation near the beach this is a good place, it's just that of you'll spend that much anyway then why not go to better places like Phuket or Bali instead. Well, when we go back to Bintan we definitely won't book at this hotel again.

Reviewed October 29, 2019

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Dear Valued Friend, Thank you for taking the time to share your detailed comments and ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future, expecting to improve on the F&B department as you kindly shared in detail for a better and more balanced value-experience as per your expectations. Until then, my crew and I wish you the best. Live, Laugh, Love your Way, Jose Luis Barrera Hotel Manager

Responded November 24, 2019
Cassia Bintan
9.2
Exceptional
Umairah from Singapore
Couple
One Bed Room Garden View
Stayed 3 nights in September 2018

Exceptional”

Stayed for 4days 3nights. The view there is so therapeutic. Room was well equipped with cookings utensils and cleaned. Services was great from the start. Welcome by Adi at bentan ferry terminal who is very friendly. He too brought us to banyan treetop restaurant and throughout the journey he shares about Bintan. Really love how he is friendly and kind. Services was really great with helpful cassia friends. Ira was one of the staffs we get to know. She too shares about Bintan, places to visit, help us around and even took pictures for us. Really thinks that the staffs there are well trained. Love every each of their politeness and kindness. Will definitely return.

Reviewed September 18, 2018

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9.2
Exceptional
Norman from Singapore
Couple
One Bedroom Apartment
Stayed 5 nights in August 2019

Staff are very helpful, location is hidden but beautiful, if you want silence and relaxation it'here”

Lany, one of the staff there was really helpful ans attentive! Also, the guy with the blue hair? Super helpful too! Even though the place was swarming with noisy Chinese people that time, we did enjoy the place. Beautiful beach, the pool was a bit small but you can try night swimming which is great. Breakfast buffet is the same in cassia but they transfer breakfast to Angsana every Tuesday so you have other options to try. Room is big for 2 people, has veranda, complete with kitchen utensils. Toothbrush and 2 small toothpaste available at the room, they replenish 2 bottles of water every morning. You can take free shuttle from angsana (next to cassia) to plaza lagoi where we had our money exchanged (sgd to rph). Few options for snacks and drinks at market 23 in cassia but you can find more at the convenience store at plaza lagoi. The only mall where there's hardly people roaming around, quite, a bit sad but we did purchase few items from there. Just book the free shuttle from frontdesk

Reviewed September 01, 2019

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Dear Valued Friend, Thank you for taking the time to share your detailed comments and high-ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, my attentive crew and I wish you safe travels. Live, Laugh, Love your Way, Jose Luis Barrera Hotel Manager

Responded November 24, 2019
Cassia Bintan
8.8
Excellent
Dianna from Singapore
Group
One Bedroom Apartment
Stayed 1 night in December 2018

Comfy Stay”

Cassia Bintan is a pretty place to stay. There will be free pickup from the terminal and upon check-in, we were warmly welcomed by the staff. Service is great and the apartment room is pretty nice and comfy where it comes with a living room, a balcony, a kitchen, a bedroom with a pretty big and comfy bed and a TV, as well as shower room with a separate toilet that links to the kitchen. At Cassia, it is also connected with a couple of resorts together like Banyan Tree, Laguna etc. hence, all the amenities can be used. The beach here is pretty gorgeous and they have activities on a daily basis. we had the morning sunrise yoga at 530am and the feel is awesome. you hear the waves and the sun just rises above you. Love it Cassia!

Reviewed December 06, 2018

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10.0
Exceptional
christian from Philippines
Group
One Bedroom Apartment
Stayed 1 night in May 2019

Thank you Cassia Bintan”

When we arrived at Bandar Bentan Telani, Andrei the hotel staff greeted and accomodated us warmly. He made us feel that were home away from home. Cassia Bintan also made my birthday a memorable one by surprising me a welcome and birthday greetings inside my hotel room. The breakfast buffet was so good and not crowded that time. Though it is a jelly fish season, we enjoyed hangging out by the pool and watching movies by the beach at night time. The hotel staff are so friendly and attentive at all times.

Reviewed May 27, 2019

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10.0
Exceptional
Shannon from United States
Couple
One Bedroom Apartment
Stayed 6 nights in September 2019

Great hotel on beautiful beach”

My husband and I really enjoyed our stay at Cassia Bintan. We had a 2 bedroom, 2 bath condo with beach front views, and it was even better than it sounds. The white beach stretches for approximately 1/2 mile and is raked daily. The ocean water is turquoise blue and very refreshing after a nice stroll on the beach. The you can drink your perfectly made fruity cocktail in the infinity pool is full as you gave out over the beach lined with umbrellas and comfortable lounge chairs and then beyond to the peaceful ocean. The all you can eat breakfast has endless options, available to please even the pickiest eater (which I am). The cafe offers affordable food options and one really good banana split. Would stay here again.

Reviewed October 06, 2019

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Dear Valued Friend, Thank you for taking the time to share your detailed comments and perfect-ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, my attentive crew and I wish you safe travels. Live, Laugh, Love your Way, Jose Luis Barrera Hotel Manager

Responded November 24, 2019
Cassia Bintan
10.0
Exceptional
Denise from Singapore
Group
One Bedroom Apartment
Stayed 1 night in December 2018

Christmas Holiday”

My friends and I spent our Christmas Eve and Christmas day at Cassia Bintan. We had a nice time. The staff are very helpful and accommodating. The cleanliness of the room was well kept. The breakfast buffet had various choices too. The ambiance was perfect! The place was very well relaxing, most especially the Angsana Spa! Well reccommended therapists! The beach was clean, the sand was smooth and not artiicial! The pool's size is not big, but it really looks like an infinity pool because it is really facing the ocean!

Reviewed December 27, 2018

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10.0
Exceptional
Zi from Singapore
Group
Two-Bedroom Apartment
Stayed 1 night in October 2018

Cassia - Great Weekend Getaway🌴”

Cassia Bintan was beyond our expectations. Rooms are so new and clean. Even though it feels like a staying in a condo, the amenities come complete with comfortable rooms, a functional kitchenette and really nice bathrooms 👍. There’s a private beach to yourself and the sea is clean and clear. We were so lucky to witness turtle hatching before we checked out at the conservatory. Love this place. Will be back very soon 👌

Reviewed October 14, 2018

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8.8
Excellent
Muhammad from Singapore
Solo traveler
One Bedroom Ocean View
Stayed 2 nights in July 2018

Its a good get away place ...”

First Bintan is expensive. just saying haha Cassia provide free shuttle to Ferry terminal and lagoi plaza. The only problem i have is the wifi. Only in the room that the wifi can be receive well. So i have a good time disconnecting with world hahaha dinner at treetop and Saffron. best Atmosphere i ever had. Good was nice too.

Reviewed July 29, 2018

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Dear Muhammad, Glad to see your comment for Cassia Bintan. My apology for the wifi, our IT team will definitely fix it Thank you for staying with us and I am sure you will be back to Be Cool With Cassia Live, Laugh, Love Your Way! Vinh Tran Operations Manager

Responded August 08, 2018
Cassia Bintan
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